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  • Archived

Application error: a client-side exception has occurred (see the browser console for more information).

My wsj.com suscription loads the main, then briefly shows some of the content before dissapearing with this one line Application error: a client-side exception has occurr… (read more)

My wsj.com suscription loads the main, then briefly shows some of the content before dissapearing with this one line Application error: a client-side exception has occurred (see the browser console for more information). Using an older Mac that can not be updated to the latest IOS and wsj support said that Apple made changes so I can't load the contents..... any suggestions or solutions? thank you

Asked by Avi Mairowitz 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox forgets logins and crashes a lot on iOS & iPadOS 16 and 16.1

Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again. Firefox cr… (read more)

  1. Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again.
  1. Firefox crashes a lot since iOS 16 and now too on 16.1, and now also since the release iPadOS 16.1. This makes the app difficult to use and really bad.

Both are very frustrating and important issue, please fix it!

Asked by Laurens 2 years ago

Last reply by Paul 1 year ago

  • Archived

updates

I cannot update my Firefox - as I try to update I get this message The operation can’t be completed because the item “Firefox” is in use. If its not in use how can I do… (read more)

I cannot update my Firefox - as I try to update I get this message The operation can’t be completed because the item “Firefox” is in use. If its not in use how can I download and update??? Thank you

Asked by marangos.marangos 1 year ago

Last reply by James 1 year ago

  • Archived

Bookmark issues

When I go to save a bookmark, the “done” or “save” button is missing. I can’t get bookmarks to save because I can’t complete the selection process. Can someone please h… (read more)

When I go to save a bookmark, the “done” or “save” button is missing. I can’t get bookmarks to save because I can’t complete the selection process. Can someone please help me troubleshoot this?

Asked by otakuwolf16901 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Edit/Save Button Missing - Bookmarks

I have taken two screenshots describing what I mean. Usually, you see a edit/save tab when you click bookmarks to either bookmark a page or edit the location of an existi… (read more)

I have taken two screenshots describing what I mean. Usually, you see a edit/save tab when you click bookmarks to either bookmark a page or edit the location of an existing one.

This has been happening for a while. And I have kept my device and all apps updated to latest available.

For this post, I tried to bookmark a page. Then tried to edit it’s location to “Lending” for instance. In both screenshots you can see there’s that edit/save button missing.

Because of this i am unable to edit my bookmarks’ location.

Asked by ankizzy 1 year ago

Last reply by ankizzy 1 year ago

  • Archived

Bookmarks began to be added to "mobile bookmarks"

Good afternoon. Recently, bookmarks added via iPad have been added to the "mobile bookmarks" folder. Previously, when adding a bookmark, I clicked on the "Edit" button, c… (read more)

Good afternoon. Recently, bookmarks added via iPad have been added to the "mobile bookmarks" folder. Previously, when adding a bookmark, I clicked on the "Edit" button, chose the path - now the button for applying the new path has disappeared there. When viewing the list of bookmark folders on the ipad, the "mobile bookmarks" folder does not show at all (only when viewed from a computer).

Screen - there is no "apply" button.

Asked by aklbrw 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox for iPhone keeps crashing and losing tabs

Hello everyone I'm at a loss. FF for iOS (iPhone 7) keeps crashing every few days (no other apps have similar problems). It then asks to restore tabs from the last sessi… (read more)

Hello everyone

I'm at a loss. FF for iOS (iPhone 7) keeps crashing every few days (no other apps have similar problems). It then asks to restore tabs from the last session, which mostly works, but every few weeks, all tabs are lost (about 20..50 total). In history menu, open tabs from last session is greyed out. When the tabs are are lost, they're also instantly purged from FF sync. >:(

I'd love to use FF on iPhone, since I'm using FF sync extensively and successfully on multiple PCs. But on iPhone, FF only causes me pain and suffering (i.e. the need to comb through months of history in the hopes of catching all lost tabs). Is there anything I can do that FF on this platform gets more reliable?

It seems, the more connected we get, the more data we lose. :(

Best regards


Björn

Asked by b.schliessmann 1 year ago

Last reply by Paul 1 year ago

  • Archived

Why wont various extension load

When I try to install the LAstpass Extension for “FF on iOS” or Swisscows. I get to the exyensions page but it wants me to download Firefox. WHich is already installed on… (read more)

When I try to install the LAstpass Extension for “FF on iOS” or Swisscows. I get to the exyensions page but it wants me to download Firefox. WHich is already installed on the iPad. So whats going on with your extensions and Firefox for iOS?

Asked by Informagine 1 year ago

Last reply by Paul 1 year ago

  • Archived

Bookmark feature on mobile (saving and accessability)

I am frustrated by the bookmark feature on the mobile app and am coming here to ask if I am missing something. My firefox account is synced across three devices (two desk… (read more)

I am frustrated by the bookmark feature on the mobile app and am coming here to ask if I am missing something. My firefox account is synced across three devices (two desktop, one mobile). I want all of my bookmarks in one place, regardless of what device I save them on.

When I save a bookmark on mobile, it goes to Mobile Bookmarks — which, for me, is not where I want them to go. I then have trouble moving the bookmark. I can select the multi-step DESKTOP path but often the SAVE button does not appear and therefore I can not save it. If I keep closing and reopening, the save button sometimes appears. The attached two images shows: 1). landing spot for saved bookmarks on mobile 2) the lack of the "save" button to successfully move said bookmark.

Also, is it possible to make a mobile shortcut to all of my synced desktop bookmarks? Currently, the path is tedious to access. It involves: Hamburger button => Bookmarks => Desktop Bookmarks => these trio of options: Unsorted Bookmarks (unnecessary), Bookmarks Toolbar (the only one I want), Bookmarks Menu (unnecessary). I would like to go directly to the Bookmarks Toolbar from my mobile homepage. And if possible remove the cluttered/redundant options (re: Unsorted Bookmarks, Bookmarks Menu).

Thanks for reading.

Asked by tdavis01 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

firefox likewise on iphone

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords w… (read more)

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords were no longer on my ios device. Trying to sign into my firefox lockwise account and it tells me password invalid, laptop signed in? What i need is to get my firefox passwords back to my lockwise firefox account to import them to another password manager. can you help please.

Asked by rbentrup 1 year ago

Last reply by Paul 1 year ago