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  • Archived

"Clear data" problem

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data In hindsight, this turned… (read more)

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data

In hindsight, this turned out to be a mistake. Previously when using yahoo mail, it let me stay logged in for two weeks. Now I have to log in each time. There are also 2 or 3 other sites that logged me in automatically, but now have to log in every time.

How can I undo what I did?

Thank you for any help you can offer,

Carter

Asked by k8vt 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

firefox for android is asking for a pin. what pin?

Firefox for android is asking for a pin but I am sure I have never created a pin for Firefox and it does not accept an empty. It also does not appear to have aplace for… (read more)

Firefox for android is asking for a pin but I am sure I have never created a pin for Firefox and it does not accept an empty. It also does not appear to have aplace for pin creation. I found a support notr that talked about windows credentials, but I am currently on android and my main computer is Linux. How do I find out what pin it wants?

Asked by elyse.grasso 2 years ago

Last reply by Bill 1 year ago

  • Archived

Password outdated

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to… (read more)

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Asked by john.lee3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to echo Password for the disabled...

I am nearly 73 years old, and well affected by Parkinson's Syndrome and vision AND am loosing my ability to walk, rtalk, and see. I don't recall fiddly details anywhere a… (read more)

I am nearly 73 years old, and well affected by Parkinson's Syndrome and vision AND am loosing my ability to walk, rtalk, and see. I don't recall fiddly details anywhere as well as in the past.

I think it would be an advantage to see what I am typing. The simplest error with a password can wreak havoc with one's time and sense of self. If there is something I can adjust, or if a brief bit of coding may well be a splendid help.

Thanks in advance, Rick-Ashley Read [email removed from public forum] Rip City, Ory-gun 73

Asked by Rick-kw7b 1 year ago

Last reply by Matt 1 year ago

  • Archived

Thunderbird Security Exception

Thunderbird will not accept a security exception. The location in the security exception box is incorrect. I can correct it and it says that the certificate is valid bu… (read more)

Thunderbird will not accept a security exception. The location in the security exception box is incorrect. I can correct it and it says that the certificate is valid but it will not store it. When I "Get Messages" the security exception box always comes up with the incorrect "Location" How do I correct this?

Asked by m.jaroska 1 year ago

Last reply by m.jaroska 1 year ago

  • Archived

Muhammad Farooq

I need help with you please because I am disabled men and lots of health issues that why no understanding how to setup this account I want to add my phone … (read more)

I need help with you please because I am disabled men and lots of health issues that why no understanding how to setup this account I want to add my phone number [phone# removed from public] for verification code second verification by email address code and Samsung account add to linked with my this account and need security protect my account just simple bowser account I need there I can please game in app and if I need I can search what I need example shopping please help me you can check my age on my Samsung account and one picture I already download it please help

Asked by Muhammad Farooq 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Solved
  • Archived

AOL generated app for Thunderbird

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I … (read more)

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I suspect that I may not have followed the instructions completely and would like to start over. Do I need to delete the AOL generated password on AOL and create a new one or just create a new one for the outgoing server? Would appreciate any help! JD

Asked by saints15 2 years ago

Answered by Matt 2 years ago

  • Archived

Message Filter Options

I have email filters set-up to delete any emails from senders who are not in my address book. However, if the email is missing the sender ("From:" tag missing) the email… (read more)

I have email filters set-up to delete any emails from senders who are not in my address book. However, if the email is missing the sender ("From:" tag missing) the email is retained. I would like an option to create a filter based on missing "From:" tag. This would help protect users from scams and junk emails.

Asked by djrfree 1 year ago

Last reply by david 1 year ago

  • Archived

Java Script

Trying to create a new account with CRA for tax purposes, after 20 questions got a message that I need to adjust my setting regarding Java Script Function. Don't have a … (read more)

Trying to create a new account with CRA for tax purposes, after 20 questions got a message that I need to adjust my setting regarding Java Script Function. Don't have a clue what that means

Asked by monicly 2 years ago

Last reply by cor-el 2 years ago

  • Archived

My Logins and Passwords have disappeared

I recently bought a new computer and had my data transferred from the old one, but the vast majority of my passwords have disappeared. Even after copying the logins.json … (read more)

I recently bought a new computer and had my data transferred from the old one, but the vast majority of my passwords have disappeared. Even after copying the logins.json and key4.db files from the "Old Firefox Data" folder, I was only able to recover 8 of my 50+ passwords. I can’t even manually change my passwords one-by-one because I don’t even remember all of my accounts, let alone my passwords.

Please help me.

Asked by autobotsinferior 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

In Firefox ONLY - Shopify shows a user that is not me!

I have a problem on Firefox ONLY with my Shopify website login. I was having a weird problem with captcha cycling over and over and with Shopify's help I've changed all m… (read more)

I have a problem on Firefox ONLY with my Shopify website login. I was having a weird problem with captcha cycling over and over and with Shopify's help I've changed all my passwords, added various authentication steps, including adding Norton and their VPN on top of the Firefox VPN. During all this I noticed a user that is NOT ME on my Shopify login page. Shopify can't figure it out and asked me to uninstall and reinstall Firefox which I did today. Mind you, everything is completely fine and normal on Chrome. After the reinstall, that user was still there! I logged them out, reset my password, checked it in Chrome and logged back in on Firefox. The user is STILL THERE!

What triggered all this was a random email about my products where the to: was blank. I replied to see which address it went to, which turned out to be a personal address that IS NOT associated to my websites. I actually have 3 on Shopify but only 1 has been weird. That got me worried. So I contacted Shopify and then this user (not me) showed up as I was doing screenshots to send to Shopify via chat.

Also all the Norton scans say everything is clean.

I have spent over a week working with Shopify in various capacities and now they have asked for an insane amount of information to ensure I am who I say I am. In fact I got a second round today! I've supplied both sets of information.

Is there anyone on the Firefox side that could help me troubleshoot this....live...not in chat hopefully! Could it be a Firefox issue?

Asked by Casey 1 year ago

Last reply by Casey 1 year ago

  • Archived

Secure Connection Failed

Hi, I get this message fairly frequently: Secure Connection Failed An error occurred during a connection to www.osfashland.org. PR_END_OF_FILE_ERROR The page you ar… (read more)

Hi, I get this message fairly frequently:

Secure Connection Failed

An error occurred during a connection to www.osfashland.org. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When I use another browser (Edge) there seems to be no problem. Any help would be appreciated.

Asked by jameskleinrath 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Unable to send emails.

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to … (read more)

My email was hacked. I immediately changed the password on my bt email account. It looks as if I can receive emails on Thunderbird but cannot send them. When I try to the following message comes up: Please check the password and verify Authentication method in Account Settins/Outgoing Server STMP.

The authentication method is ordinary password, but I can't find anywhere to check the password.

Asked by ruthknox52 1 year ago

Answered by david 1 year ago

  • Archived

No access to gmail

I have updated Thunderbird to the latest version and created an exception to accept cookies from Google by entering https://accounts.google.com in the appropriate field. … (read more)

I have updated Thunderbird to the latest version and created an exception to accept cookies from Google by entering https://accounts.google.com in the appropriate field.

However, upon restarting Thunderbird I still get the message "Login to server imap.googlemail.com with username monikawalteris@gmail.com failed."

Please tell me what else I need to do. I love Thunderbird and would hate to use Outlook or, worse, have to open a browser each time I want to check/write emails.

Asked by monikawalteris 1 year ago

Last reply by Stans 1 year ago