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Thunderbird receives email into wrong inbox

I use Thunderbird with 4 email accounts. All use IMAP. I have three usernames, let us use name1 and name2 and name3, and 3 providers, let us use prov1 and prov2 and prov3… (read more)

I use Thunderbird with 4 email accounts. All use IMAP. I have three usernames, let us use name1 and name2 and name3, and 3 providers, let us use prov1 and prov2 and prov3. My email accounts, therefore, are name1@prov1.com, name2@prov1.com, name1@prov2.com, and name3@prov3.com. Provider 3 is hosted at gmail.com. Accounts name1@prov1.com, name2@prov1.com, and name1@prov2.com all work as expected. Each of these accounts sends and copies outbound mail to their respective sent folder and receives inbound mail to their respective inbox. While name3@prov3.com sends and copies outbound mail to its sent folder, inbound mail is inexplicably directed to the inbox of name1@prov1.com! Mail does not even briefly flicker in Gmail. I can manually move an email to the proper account in Thunderbird but that is incomplete. The mail disappears from the account in Thunderbird but the IMAP server at prov1 retains a copy that no longer replicates to Thunderbird. The mail, when moved in Thunderbird to the correct account, places the mail in the correct account in Thunderbird and places the mail on the IMAP server of Gmail. How do I get Thunderbird to receive mail for name3@prov3.com in the correct inbox?

Asked by rpatchet 2 years ago

Last reply by Justin 1 year ago

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Different ip on security page of my mozilla account

I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. A… (read more)

I am from europe and under the connected devices it shows that the location is from USA which isnt correct. How do i solve this problem? I tried logging out of devices. After logging in the location is still there even though i checked my ip address on the internet.

Asked by Bern412 1 year ago

Answered by Paul 1 year ago

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menus too spread out after update to 89 from 82, how to restore?

I use portableapps FF on windows 10. I just updated to 89 from 82 and now all my menus in the toolbar (i.e. my bookmarks as folders) now are much longer due to extra spac… (read more)

I use portableapps FF on windows 10. I just updated to 89 from 82 and now all my menus in the toolbar (i.e. my bookmarks as folders) now are much longer due to extra space between each item. Where I didn't have to scroll before I do now.

How can I change it back to what it was before so the pulldown menus I've tailored with no scrolling required will again work as before.

I have gone back to 82 because of this.

Asked by ff33 2 years ago

Answered by ajohn050 2 years ago

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Unable to install VPN because I'm running Windows 7 - how do I get a refund?

I'm unable to install the VPN tool I purchased because I'm running Windows 7. That would have been really, REALLY helpful to disclose that your VPN tool doesn't run on W… (read more)

I'm unable to install the VPN tool I purchased because I'm running Windows 7. That would have been really, REALLY helpful to disclose that your VPN tool doesn't run on Windows 7 PRIOR to purchase!!!!! How do I get a refund? I'm well within the 30-day window and I've posted this question to several "forums", different email aliases, etc and heard NOTHING. I would really appreciate some help with this. Thank you.

Asked by noel_arwine2017 2 years ago

Last reply by b.cellier921 2 years ago

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firefox update

we don't like the 89 version. the colors are all screwed up. bad. we want the old version back. would you please turn it back to the old way, before 6-1-21? PLEASE? … (read more)

we don't like the 89 version. the colors are all screwed up. bad. we want the old version back. would you please turn it back to the old way, before 6-1-21? PLEASE?

Asked by dcoreau 2 years ago

Last reply by Chris Ilias 1 year ago

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How to downgrade Firefox only theme?

I prefer old theme of Firefox, with smaller buttons, comfortable navigation, but I'm sure, that you have users who likes new theme with large buttons and new "tab style".… (read more)

I prefer old theme of Firefox, with smaller buttons, comfortable navigation, but I'm sure, that you have users who likes new theme with large buttons and new "tab style". So... How can I downgrade only theme of Firefox? Cuz it is reallllyyyyyy not comfortable these large buttons and not minimalistic style. I prefer simple style, not easy (:

Asked by DarkDuino 2 years ago

Last reply by enkharta 1 year ago

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searching

After FF upgraded today, when I go to search for something in the large search box, as soon as I type a letter it jumps to the address bar. How do I correct this? Thanks … (read more)

After FF upgraded today, when I go to search for something in the large search box, as soon as I type a letter it jumps to the address bar. How do I correct this? Thanks

Asked by CrawfordJ 2 years ago

Last reply by Franz_von_Suppe 1 year ago

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Lost Feature

Since updating to the latest version of Firefox (89.0), I seem to have lost a feature that I had with the old version: previously I could click just to the right of the s… (read more)

Since updating to the latest version of Firefox (89.0), I seem to have lost a feature that I had with the old version: previously I could click just to the right of the search bar and find options that enabled me easily to copy or email a link for whatever I was looking at. Can that helpful feature be restored? If so, how? It's unfortunate when an update leaves us with less capability than we had with the previous version. Thanks for any help.

Asked by smithjcn 1 year ago

Last reply by smithjcn 1 year ago

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Change my browser appearance back!

How do I make my browser display go back to the settings that it had on 2 June 2021? I am very unhappy with the last update which customized my browser. The look is aw… (read more)

How do I make my browser display go back to the settings that it had on 2 June 2021? I am very unhappy with the last update which customized my browser. The look is awful compared to the last iteration. I was happy with what it looked like before. Whoever thought that the tabs belong at the very top of the page? This update is very aggravating. What do I change it back to what i had yesterday? I'm running Windows 10, and I think I have Firefox Version 89.0. Thank you.

Asked by joshuakeeler1 2 years ago

Last reply by SherLee 1 year ago

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where is "email link"?

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current pa… (read more)

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current page. Two clicks and I'm editing the email. I don't see the button in this new release. How do I email a link to the current page? Ideally in one or two clicks.

Asked by jordanwouk 2 years ago

Answered by Paul 2 years ago

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I want to delete some bookmarks and a folder or two.

I want to delete some bookmarks and a folder or two. I followed the instructions in the Help about How Do I Delete A Bookmark, but nothing happens, they just stay there. … (read more)

I want to delete some bookmarks and a folder or two. I followed the instructions in the Help about How Do I Delete A Bookmark, but nothing happens, they just stay there. So, please don't tell me to go back to that page, I've done it MANY times now. There's getting to be so many obsolete bookmarks it's a mess.

Asked by BernadineAD 2 years ago

Last reply by BernadineAD 1 year ago

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How to set Tabs below address bar Firefox 89

I would like to set the tabs to display below the address bar in Firefox 89 64bit. I believe the setting is in about:config but I can't find it. Firefox does this ever… (read more)

I would like to set the tabs to display below the address bar in Firefox 89 64bit. I believe the setting is in about:config but I can't find it. Firefox does this every so often and I wish they would just have a button to say tabs on top, or tabs below address bar.

Asked by chip4343 2 years ago

Last reply by Chris Ilias 1 year ago

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I can't open or create facebook accounts

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules… (read more)

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules. I do nothing strange and peculiar things. For example, First Name: Myo Last Name:Tun DOB:28/12/1978

Nothing is out of facebook community standard. But I can't use facebook with any browser. Why?

With respect, Myo Min Tun, Myanmar.

Asked by i7delldelldell 1 year ago

Last reply by Paul 1 year ago

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Windows and Tabs

In version 89 running on windows there is no "options" setting in the three bar file. Previously I had things running so that if I opened a new window it came up with my … (read more)

In version 89 running on windows there is no "options" setting in the three bar file. Previously I had things running so that if I opened a new window it came up with my chossen browser (Startpage). Now if I do that it opens a new tab instead of a window and does so in Firefox. So then I try to find "options" but its not there. So I go to settings and it offers me an option to open in tabs instead of new windows. Implication is that the default is a new window. SO I make sure thats not ticked and I close firefox and reopen it. No difference. Then I come at it the other way ie to tell the tab to despay my home page but it wont let me do that either. Choices there are only a blank page or (yes you guessed it) Firefox. All help gratefully recieved.

Asked by dysonm 1 year ago

Answered by Franz_von_Suppe 1 year ago

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tabs missing with new update

My firefox installed a new update, 89, and now my tabs are missing, except that the active tab is floating down at the center bottom of the screen. i can still navigate w… (read more)

My firefox installed a new update, 89, and now my tabs are missing, except that the active tab is floating down at the center bottom of the screen. i can still navigate with keyboard shortcuts, but i don't know how many i have open, what they are, and personally DO NOT like navigating with shortcuts if i don't have to.

why is it necessary to keep messing with tabs? weren't they just fine below the address bar back in the day? How is ruining the user experience worth whatever was even trying to be done here?

image is how my firefox looks right now

Asked by luckytrefoil 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

WideVineCdm plugin is crashing

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top expla… (read more)

WidevineCdm plugin is crashing when I try to play videos on Netflix, Hulu, and Peacock. In the browser, Firefox 78.10.0esr on my Mac 10.9. A yellow strip at the top explains that the plugin crashed and asks me to send a report, which I do and asks me to restart the browser, which I do. Nothing works. I tried "safe mode." I tried clearing caches and what not. I think the browser was just updated today. I am totally unable to play videos on those web pages previous mentioned. I am able to watch youtube, however.

Asked by orangeupurple 2 years ago

Last reply by cor-el 1 year ago

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Cannot sync data between laptop and Android phone

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices. Now I try to sync my de… (read more)

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices.

Now I try to sync my devices (i set to sync all data types) and android cannot get any. Neither login nor bookmarks. Also I didnt set a Master Password for logins.

By the way, i can send a tab from laptop to phone, so they are connected.

I've checked Firefox Sync troubleshooting and tips but none helped.

What shell I do?

Asked by alexsuperdeveloper 1 year ago

Answered by alexsuperdeveloper 1 year ago