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v91.5 64bit no longer connects to my IMAP server, after latest Ubuntu 20.04 updates

Ubuntu 20.04.4 LTS Thunderbird v91.5.0 1--> After latest Ubuntu security, core updates 3 days ago, TB cannot connect to my imap server. my thunderbird account has … (read more)

Ubuntu 20.04.4 LTS Thunderbird v91.5.0

1--> After latest Ubuntu security, core updates 3 days ago, TB cannot connect to my imap server. my thunderbird account has not changed; gmail imap has been solid for years. My android app can still connect with the same info, so it isn't on google's side. all other apps such as this browser connect- my network is solid, working fine. I actually believe failure is in the Ubuntu update, but do not know what to look for or where to get proof, where to post it. Its own updater cannot connect either, a strong lead.

2--> ALSO: since latest TB update, TB no longer sees nor acknowledges LocalFolders' folders'/ mount points' subfolders nor their content. This extention's great function of allowing us to link in non-TB folder storage, such as NAS, to manage our client emails is very very important.

any ideas on either, thank you very much

Asked by Bern 2 years ago

Answered by Bern 2 years ago

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An error occured with the POP3 mail server

I have a Comcast email address. I am able to receive emails through Comcast website and through Apple Mail, but not through Thunderbird. This started 5 days ago but it … (read more)

I have a Comcast email address. I am able to receive emails through Comcast website and through Apple Mail, but not through Thunderbird. This started 5 days ago but it was working before. (6-7 days ago I installed Norton/ Life Lock protection to this MacBook Pro.

Whenever I open Thunderbird or try to get/check new messages I get an error message saying "An error occurred with the POP3 mail server" - how can I fix this?

Asked by CN Crouch 2 years ago

Answered by Toad-Hall 2 years ago

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FIREFOX IS NOT DETECTING MY WEBCAM

Hi there So Firefox is not detecting my webcam. I use my cam on discord frequently and today discord did not detect my webcam even after I allowed the usage of my camera… (read more)

Hi there So Firefox is not detecting my webcam. I use my cam on discord frequently and today discord did not detect my webcam even after I allowed the usage of my camera on Firefox. I use the web version of discord on Firefox. To check, I also tried my camera on webcamtests.com and the same problem occurred. My camera was not used by any other application at the moment. I made sure of that. To check, I opened the same sites on Chrome and it worked perfectly fine but not on Firefox. Pls help me out to resolve this issue at the earliest.

Asked by srinidhi11seshadri 2 years ago

Last reply by jonzn4SUSE 1 year ago

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Massive slowdown in Thunderbird

Several days ago I began to experience massive sporadic slowdowns in reading and writing email in Thunderbird. My current version is 91.6.1 but this happened in the previ… (read more)

Several days ago I began to experience massive sporadic slowdowns in reading and writing email in Thunderbird. My current version is 91.6.1 but this happened in the previous version also. My computer runs Windows 10 Pro and it's up to date. What do you recommend?

Asked by JohnHop 1 year ago

Last reply by sfhowes 1 year ago

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Intermittent image load

Hi, I noticed that when I try to load this image : https://sandbox.img.vggcdn.net/img/cat/39265/7/13.jpg Then sometimes this is working and other times this is no… (read more)

Hi,

I noticed that when I try to load this image : https://sandbox.img.vggcdn.net/img/cat/39265/7/13.jpg

Then sometimes this is working and other times this is not. Especially when I "empty cache and refresh" then i get the error message :

"The image at https://sandbox.img.vggcdn.net/img/cat/39265/7/13.jpg cannot be displayed because it contained errors."

I am on version 97.0.1, Windows 64bit.

Is this a known issue?

Asked by mullet1989 1 year ago

Last reply by cor-el 1 year ago

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Empty Folder Says it has Unread Message

At least one of my folders shows in the left pane that it has one unread message. But in the right pane I have removed all messages. There's nothing there, yet on the lef… (read more)

At least one of my folders shows in the left pane that it has one unread message. But in the right pane I have removed all messages. There's nothing there, yet on the left it says I have one unread message. How can I either find the invisible message or clear the warning?

In another folder, I do have messages but all are marked as read. But on the left the folder continues to indicate there's one unread message ... somewhere I can't find it.

Compacting folders hasn't helped.

Any ideas?

Asked by BillTreloar 1 year ago

Last reply by Matt 1 year ago

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TB + Yahoo > error message: "IMAP disconnects"

Problem consists longer than a year with recurring messages: "Server.imap.mail.yahoo.com has disconnected. The server may have gone down or there may be a network problem… (read more)

Problem consists longer than a year with recurring messages: "Server.imap.mail.yahoo.com has disconnected. The server may have gone down or there may be a network problem." I am able to send/receive some messages, but accessing (sub)folders does not always work or changes (e.g. moving files) don't seem to get through.

Any idea for the reason of this error message and suggestions which settings I need to change? After trying for so long to fix it, I am stumped.

Settings: Lenovo Thinkpad X1Gen2; Windows10, current TB version 91.4.1; VPN (PIA) setup split tunnel excluding TB from VPN (Problem occurs with and without VPN activation. PIA whitelisted yahoo account just to be sure.) Issues does not occur with other email accounts (e.g. gmail, etc.) nor with other programs e.g. Bluemail (which I really do not like using and am thus hoping for a fix for TB), taken together doubting (not excluding) network problems (ethernet, wifi).

Implemented instructions in https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo. i.e. Privacy/Security/accept cookies and SSL/TLS/OAuth2 settings, etc.

Asked by Relleti 2 years ago

Answered by christ1 2 years ago

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Thunderbird locks up when I try to upload an attachment

When I try to attach a file to a message and I try to change the location to look for the message, the screen and tbird freeze up. I have to close the program. I can only… (read more)

When I try to attach a file to a message and I try to change the location to look for the message, the screen and tbird freeze up. I have to close the program. I can only upload files that are displayed in the default directory. If I try to scroll down that screen, or change directories, it locks up.

Asked by stamps1 2 years ago

Last reply by Matt 1 year ago

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Firefox not loading emails from gmail but other browsers working fine

It used to work fine but after I installed a fresh windows and firefox this started to happen. I tried clearing caches and history which did nothing. Reloading page does … (read more)

It used to work fine but after I installed a fresh windows and firefox this started to happen. I tried clearing caches and history which did nothing. Reloading page does nothing. Restarting firefox/pc does nothing.

Asked by Pranto 1 year ago

Last reply by ARMAN KHAN 1 year ago

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I cannot attach any sound files to any of my emails today, never had this problem ever before

I am not able to attach any sound files to any of my email accounts this morning, in neither of my gmail accounts and not in my sbcglobal account. This has never happene… (read more)

I am not able to attach any sound files to any of my email accounts this morning, in neither of my gmail accounts and not in my sbcglobal account. This has never happened before but it is critical to my work.

Asked by mbritowich 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Repeatedly crashes . but only on this machine.

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine … (read more)

First of all , Hello  :) FF is a great wb and i use it everywhere i got a machine. Works fine everywhere .. but here on this computer. Why only on this machine ? Same distros ( linux mint 20.3 ) radeon video cards , amd family cpu's This machine is AMD FX(tm)-6300 Six-Core Processor × 6 the video card atm is AMD PITCAIRN (DRM 2.50.0, 5.4.0-94-generic, LLVM 12.0.0) though i had the same crash issue with a nVidia graphics card. Memory is Corsair and the memtest86 reports no errors. This is where i get a bit lost. Memory issues or hardware defects might explain this but where's one to begin ? Trouble is , no other application ever crashes and it's rock solid. So is FF to point a finger at or something else ? That's the objective of me submitting this report. Try to find out what's really at fault here and fix it.

The crashes happen at all times. It can also be right at starting FF and never even reaching the main window. I tried with and without the --safe-mode and it's the same that also happens.

So i submitted one of the crash reports ID: 656264f4-7867-4c55-8b36-0637e0220114

The report can be found here : https://crash-stats.mozilla.org/report/index/656264f4-7867-4c55-8b36-0637e0220114

Since there's so many i hesitate to put them all up , there's dozens since the system reinstall yesterday , i reinstalled the whole OS again yesterday to try to get rid of the bug. Any help to solve this once and for all will be highly appreciated . :) thanks for reading

FuzzyTheBear

Asked by FuzzyTheBear 2 years ago

Answered by FuzzyTheBear 2 years ago

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Yahoo email often fails after "checking mail server capabilities" when switching between folders.

Switching between folders using Yahoo IMAP email, under Windows 10 , often fails after it displays "checking mail server capabilities". An error message pops up in a win… (read more)

Switching between folders using Yahoo IMAP email, under Windows 10 , often fails after it displays "checking mail server capabilities". An error message pops up in a window that says:

"Server imap.mail.yahoo.com has disconnected. The server may have gone down...."

Inbox is never affected. Only the other folders.

I've duplicated the problem on 3 different computers, that were configured from scratch.

There is no pattern that I can find, regarding why it works sometimes, but other times it doesn't.

Any suggestions? Thanks. - Mark

Asked by markrlondon 1 year ago

Answered by christ1 1 year ago

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Logging in to Fifth-Third website

I'm no longer able to log in to the Fifth-Third Bank website using Firefox (Mac). It worked fine up until a week (maybe two) ago; now I get an error message. Safari still… (read more)

I'm no longer able to log in to the Fifth-Third Bank website using Firefox (Mac). It worked fine up until a week (maybe two) ago; now I get an error message. Safari still works OK.

Thanks -

Gene Hawkins

Asked by rustic39 2 years ago

Last reply by rekoch1949 1 year ago

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XML Parsing Error: No root element found

I woke up today with the message: XML Parsing Error: No root element found. There have been other questions about this which have been resolved by uninstalling Firefox a… (read more)

I woke up today with the message: XML Parsing Error: No root element found. There have been other questions about this which have been resolved by uninstalling Firefox and reinstalling an older version. How do I do that when I cannot connect to the internet? Sorry, not a computer wiz.

Thank you for any help you can offer. I have a Samsung 8 running Firefox Focus. Este

Asked by este2go 2 years ago

Last reply by Paul 1 year ago

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Body of gmail emails doesn't display

In gmail emails, I can see the subject line but not the body. It works fine in my IOS gmail app and in Safari on my macbook, just not in Firefox. Clearing the cache in Fi… (read more)

In gmail emails, I can see the subject line but not the body. It works fine in my IOS gmail app and in Safari on my macbook, just not in Firefox. Clearing the cache in Firefox didn't solve the problem.

Asked by Lane Kenworthy 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Lag on initial launch

Been having this issue which is probably fairly common. Did a little research beforehand and it could be a few things - but themes and extensions seem to be where to star… (read more)

Been having this issue which is probably fairly common. Did a little research beforehand and it could be a few things - but themes and extensions seem to be where to start. Also searched a few keywords on support, but it's more of the same - with resetting Firefox being the last resort. Sorry if it comes across as a bit lazy, it just seems like a simple answer that I can’t manage to find.

Pretty straightforward.. whenever I launch Firefox for the first time after restarting [Big Sur 11.6.3], it just lags. There's a lot of scrolling and input delay. This is only after a restart, and on the first launch. So then I'll close FF, open it back up, and good.

Please help if you can.
  • I've tried disabling hardware acceleration, using rec browser settings, and turned smooth scrolling on and off. I've removed each extension, one by one, closed the browser, only to still have the same issue - then, I reinstalled them again. Maybe a reset, trying to find other options though.
    • I do remember changing one or two things in about:config some time ago..

Asked by jazz 2 years ago

Last reply by jazz 2 years ago