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Saved login but cannot see it in Privacy & Security

I was trying to re-discover my facebook password. Currently I am automatically logged in on my Firefox browser, and can use my facebook normally. However when I go to Pri… (read more)

I was trying to re-discover my facebook password. Currently I am automatically logged in on my Firefox browser, and can use my facebook normally. However when I go to Privacy & Security > Saved Logins I cannot see it. I can see several other saved logins that all check out, but not my facebook one.

Running Firefox 88.0, on Ubuntu. Any help is much appreciated.

Asked by peterdstav 2 years ago

Last reply by FredMcD 2 years ago

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Image at top sites

Dear Sirs, I can't get image at website wich URL is: https://iris.mts.rs or https://iris.mts.rs/EPG/jsp/webtv/index.html#home. Please tell me what I have to do in order t… (read more)

Dear Sirs, I can't get image at website wich URL is: https://iris.mts.rs or https://iris.mts.rs/EPG/jsp/webtv/index.html#home. Please tell me what I have to do in order to get image for those URLs? At other browsers like Chrome and Edge the image appear immediately. Best regards, Saša Pravdić

e-mail: ...


edited email from public and search/spam bots view as this is a community support forum.

Asked by Saša Pravdić 2 years ago

Answered by FredMcD 2 years ago

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wordpress page won't fully load in firefox (only)

Hey there, for a while now we have problems loading our page https://risofort.press/ in firefox: the header will always load, the body of the main page and sub pages wi… (read more)

Hey there,

for a while now we have problems loading our page https://risofort.press/ in firefox: the header will always load, the body of the main page and sub pages will infrequently load, and after having loaded once it will not reload for a long time (like, weeks). all of this works in other browsers. After contacting our host and trying some stuff like deactivating plugins to see if one them is causing it, I am realizing that perhaps it is the way our theme is loaded by firefox - a similiar issue was resolved here: https://support.mozilla.org/de/questions/1320526#answer-1381654

However I can't figure out what part of our website is the one that is keeping the main area to be loaded, or become visible, rather.

Any thoughts on this very welcome, thank you! Will also pass this question on to the theme authors.

Thanks in advance, L.

Asked by ellipressl 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Bug on "Remove" button?

I'm so unhappy now I don't know where to begin. I was having trouble loading a website (lowes.com), continually getting an "access denied" error message. It occurred to … (read more)

I'm so unhappy now I don't know where to begin.

I was having trouble loading a website (lowes.com), continually getting an "access denied" error message. It occurred to me that I'd read somewhere that if you told Firefox to "forget this site," it might solve the "access denied" problem. I didn't remember how to do this, though, so I searched online and found a site that said that adding the "Remove" button to the Toolbar and clicking it would solve the problem. I dutifully added the "Remove" button, then, before clicking it, I triple-checked that the "Forget the last Five minutes" was selected and not any longer period of time. After all, I didn't want to lose everything!

Well, I did.

I had literally hundreds of tabs that I was working on open — they're all gone. All of my history — years worth — is missing. More things may have been deleted, but, to be honest, I'm afraid to check.

What did I do wrong? Or is the "Remove" button buggy?

And while I believe that everything that's missing now is irretrievably lost, if anyone has a hack to recover anything, I would be so, so grateful if you'd let me know.

Thanks in advance.

P.S. I wrote this post up once, hit "Submit," then, after an interminable period of time, the screen went to a blank page. My original post has never appeared. Is there perhaps something wrong with my Firefox (which has been perfectly fine up until now)?

Asked by misc17 2 years ago

Answered by cor-el 2 years ago

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Cookies required to use Firefox

Getting Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once. messa… (read more)

Getting Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once.

message after the upgrade and it's very frustrating that mozilla push these updates without testing them properly. What I did -Tried adding an exception with allow for Cookies -Changed Standard mode to Custom - Tried with private browsing - Cleared cache - Switched off Tracking and protection for this website as well as opencart.zendesk.com

Nothing helped. On chrome it works. How to fix this ?

It is really irritating when things does not work seamlessly. I've been using FF for more than a decade and got used to it now I can't shift to Chrome kindly help me resolve this

Asked by sweatbar 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Video won't play on CNN

Hi, none of the videos appear/play on this CNN site that is all about videos. Only still shots appear. The videos play in Chrome. Here is the site: https://www.cnn.com/20… (read more)

Hi, none of the videos appear/play on this CNN site that is all about videos. Only still shots appear. The videos play in Chrome. Here is the site: https://www.cnn.com/2021/04/23/world/videos-of-the-week-mobile-april-23/index.html

I've already tried toggling the "Enhanced Protection" switch off and on to no effect. I don't see any option for enabling/disabling permissions for audio/video in the address bar as appear on other sites offering video or audio. Thanks for any remedies.

Asked by 777bb 2 years ago

Last reply by williemyers123 1 year ago

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Firefox windows dragged to retina display have really small UI.

I use an iMac with 3 displays as follows: [1080p] - [1080p MAIN] - [2048x11152 Retina] I use all 3 displays for browser windows but primarily the centre one. When I … (read more)

I use an iMac with 3 displays as follows:

[1080p] - [1080p MAIN] - [2048x11152 Retina]

I use all 3 displays for browser windows but primarily the centre one.

When I drag a Firefox tab from the 1080p screens to the Retina screen, the UI is way too small to work with. All other applications seem to scale the UI properly though.

I'm attaching screenshots of: 1. the same website in Chrome vs Firefox on the 1080p display (both have suitable UI sizes) 2. the same website in Chrome vs Firefox on the Retina display (Firefox's UI is too small)

Is there any way to resolve this short of increasing the Firefox UI scale globally (which would take too much space on the 1080p screens)?

I'm using: MacOS 11.2.3 Firefox 88.0

thanks! Dean

Asked by landryd508 2 years ago

Answered by landryd508 1 year ago

  • Archived

graphics displayed over text

On some websites (e.g. the Guardian newspaper) Firefox displays graphics overlaying the text, making the page unreadable. Same page works fine in Chrome. Thoughts? … (read more)

On some websites (e.g. the Guardian newspaper) Firefox displays graphics overlaying the text, making the page unreadable. Same page works fine in Chrome. Thoughts?

Asked by f.cowell 2 years ago

Last reply by joe2con 1 year ago

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How to restore the shortcut for "Copy link" back to A?

So after 13 years, Mozilla has changed the shortcut for "Copy link" from A to L. This is an INSANE move! Copying links isn't some obscure power command, it's a basic, ev… (read more)

So after 13 years, Mozilla has changed the shortcut for "Copy link" from A to L.

This is an INSANE move! Copying links isn't some obscure power command, it's a basic, everyday function that everyone needs to use. Who doesn't have to copy URL links from time to time?

Moving the key to L makes the shortcut so much more difficult to use now. You're required to move your left hand a long way, and look down at the keys. It takes forever and interrupts the flow of browsing the web. It's stupid. Why not change the key to C? Isn't that logical?

I wish I could give Mozilla feedback about this, but sadly I can't.

Can someone please tell me how to change this back WITHOUT installing an extension. If Mozilla have just suddenly changed this key without even giving users an option to change it back, that is terrible.

Asked by MartyJames 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
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Google Maps Shows Wrong Location...Only in Firefox

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox bu… (read more)

If I open Google Maps in Firefox, it shows I'm in Lubbock, Texas. I am not. I'm in Arizona. Google Maps on Chrome gets it right. Bing maps gets it wrong in Firefox but right in Chrome too. Same with Google Earth in the browser. My IP location is correct and shows I'm in AZ. It's seems to be a Firefox issue. I've turned location off and back on. Cleared cookies. I'm at a loss.

Asked by danmcmartin 2 years ago

Answered by danmcmartin 2 years ago

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Why was firefox 88.0 not updated automatically?

Dear Supporter, I got a notification from a website that FireFox is not up to date. On closer examination, this is indeed the case. Updates were supposed to be done a… (read more)

Dear Supporter,

I got a notification from a website that FireFox is not up to date. On closer examination, this is indeed the case. Updates were supposed to be done automatically.

I changed Ubuntu's update server to main server; this had no effect.

In settings preferences under updates I see: FireFox Updates Keep FireFox up to date for the best performance, stability and security. Version 88.0 (64bit) Whats new Mozilla FireFox for Ubuntu canonical – 1.0

There is no option to check or disable for automatic updates. As far as I can remember, update to this version was automatically.

In settings help under About Firefox nothing appears about updates.

Extensions: DuckDuckGo Privacy Essentials

OS is Ubuntu 16.04 LTS notification: system-up-to-date I assume that should be allright?…

Thunderbird is 68.10.0 That seems ok...

Thank you very much

Asked by hadique 1 year ago

Answered by hadique 1 year ago

  • Solved
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Firefox update on 16.04 LTS

My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0 Firef… (read more)

My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0

Firefox Releases

Updating using the Help > About function does not show any available updates. Can someone please explain what is going on? Thanks.

Asked by jehurd 1 year ago

Answered by cor-el 1 year ago

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Firefox 88 - very slow to create print preview

When I try to print from Firefox 88 on my Mac Laptop running OSX 10.12.6 the new print preview window takes a very long time to load the preview before I can print. I cou… (read more)

When I try to print from Firefox 88 on my Mac Laptop running OSX 10.12.6 the new print preview window takes a very long time to load the preview before I can print. I could not find a work around.

I tried switching to the Classic print system via (print.tab_modal.enabled - False) Now I don't have the preview to deal with so I can print immediately like I used to. However, if I try to open a PDF in Preview from the Print Dialog window, it takes a very long time to load the preview which it did not do in earlier versions of Firefox.

I am surmising that one of the Firefox updates added the print preview function which doesn't work quite right on my Mac.

Any ideas would be appreciated. Andy

Asked by andy162 2 years ago

Last reply by egutwillig 1 year ago

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Userchrome.css not recognised

I used to run Firefox 88.0.1 (64 bit) on a Windows 7 PC. With lots of help from this forum I wrote a userchrome.css file to make several changes to the appearance. On a… (read more)

I used to run Firefox 88.0.1 (64 bit) on a Windows 7 PC. With lots of help from this forum I wrote a userchrome.css file to make several changes to the appearance.

On a new Windows 10 machine I installed the same version of Firefox (since I don't care for the latest one). I added my old profle to the new installation and selected it as the default.

Unfortunately, when I opened the program I was prompted to create a new profile; there didn't seem to be any way around this. So I let it happen and tried simply copying my old chrome folder into it - I thought at least I could make the visual changes even if I couldn't import my bookmarks and so on.

But this didn't work either: when I run the program, none of the expected changes are there.

Presumably I've done something wrong, but what, exactly? I'd be grateful for any thoughts. Ideally, I'd like to use the whole of the old Win7 profile but if that's not possible at least changing the appearance would be pleasant.

Many thanks.

Asked by mail226 1 year ago

Answered by mail226 1 year ago

  • Solved
  • Archived

Spell Check

British English Spell Check as you type is no longer reliable, sometimes it works but most times it doesn't. Can't seem to get to the bottom of the problem, all settings… (read more)

British English Spell Check as you type is no longer reliable, sometimes it works but most times it doesn't. Can't seem to get to the bottom of the problem, all settings are correct but still doesn't work properly.

Asked by Diddy_Pickle_Wicks 2 years ago

Answered by cor-el 2 years ago

  • Archived

Massive cellphone hacks, root level, allows hacked FF download

Two Oct 2017 microprocessor chipset vulnerabilities have been used on phones manufactured through July 2019, that allow Foreign Bad Actor APT groups to develop cofe, base… (read more)

Two Oct 2017 microprocessor chipset vulnerabilities have been used on phones manufactured through July 2019, that allow Foreign Bad Actor APT groups to develop cofe, based on reverse engineered Open Source code, to download multiple apps, including browsets, GBoard and other alternative keyboards, and communications apps (Gmail, text and messaging, phone ) applications.

These copy apps run in the OS at startup (using a thumbnail hackede Opera version - but not the expected Opera Mini version for Android), and are oberved as duplicates when clearing app cache, as repeating application responses to a command. They also appear as phantom duplicate app notifications, in Rent Apps List toggles, and hidden apps in hacked desktop Launchers)

The malware payload launcher may also be appended to poorly written apps, from third party app stores, but also from malware originating from Chinese made inexpensive phones with continued 2017 chipset vulnerabilities, eg older chipsets not soft patched or replaced eith hardcoded newer code.

Therefore, we suspect tens of millions of compromised phones are in use. These phones leak small communication pack streams of scavenged user information while the phone is on, regardless of hacked Launcher UI status indicator (off) and through hacked BlueTooth and Nearby Share applications using javascript and Lineux remote toggles, that can activate and use camera and microphones to record user calls and environment.

Perhaps authenticator checks buried in code, could alert users of duplicated browsers, as all other FF privacy protections are nulled by these hijacks.

Asked by Passerby 2 years ago

Last reply by jamesmconrad2020 1 year ago

  • Archived

Keyboard media keys enabled but don't work

Hi, I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox … (read more)

Hi,

I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 88.0 on Windows 8.1, so according to this article it should be supported. The keys work on other apps. I've tried in troubleshooting mode as well, no luck. Any ideas?

Asked by Schistura 2 years ago

Last reply by soapmuncher 1 year ago