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print from firefox on ubuntu - print queue states: "stopped"

For some reason I have not been able to print from Firefox on Ubuntu. It goes to the print queue but remains there - the Progress shows "Stopped" I can print from word … (read more)

For some reason I have not been able to print from Firefox on Ubuntu.

It goes to the print queue but remains there - the Progress shows "Stopped"

I can print from word or any other program.

Firefox and Ubuntu are up to date.

I have tried resetting the printer settings and also reset the browser but no luck.

Asked by fo99 2 years ago

Last reply by fo99 2 years ago

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Mail box mozilla goes away after 10s...

On my telephone my mail boxes (3) goes away 10 seconds after opening, first time it happens, only thing new i've done is accepating access to contact in my messages sms a… (read more)

On my telephone my mail boxes (3) goes away 10 seconds after opening, first time it happens, only thing new i've done is accepating access to contact in my messages sms application, an idea what's wrong and how to set my boxes funtionning again, thank you for your time Sandra

Asked by sandradav 2 years ago

Last reply by Paul 2 years ago

  • Solved
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'Desktop site' setting no longer sticky

Since the last major design release I've found that the 'Desktop site' setting is no longer sticky and has to be re-enabled every time a tab is reloaded. This is annoying… (read more)

Since the last major design release I've found that the 'Desktop site' setting is no longer sticky and has to be re-enabled every time a tab is reloaded. This is annoying for sites that I always view in Desktop layout.

Asked by ᴅʀᴀʏᴢᴇɴ 2 years ago

Answered by Paul 2 years ago

  • Solved
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Firefox Theme keeps reverting to light theme

So I was on a theme spree trying to find something that fit my tastes better before deciding I would opt for the custom CSS Firefox route, however, I added Dolan's Dynami… (read more)

So I was on a theme spree trying to find something that fit my tastes better before deciding I would opt for the custom CSS Firefox route, however, I added Dolan's Dynamic theme (https://addons.mozilla.org/en-US/firefox/addon/dolans-dynamic-theme/) and when I tried testing it on other sites I came to realize it was not actually dynamic and decided to use a different theme. However, even after a complete browser refresh/clean-up, as well as a fresh installation of Firefox, my browser still reverts to the light / dynamic theme when I click out of the Add-Ons page. I will disable and remove all added themes and select the default and it will take effect on my browser, however when I ctrl+t or click new tab my browser reverts back to the light / dynamic theme.

Really upsetting seeing as I can't stand light themes and I prefer using Firefox for my web development work however now Firefox is sidelined for Chrome (which I cannot stand using). Any and all help or input will be appreciated and if I can provide anything else to help I will gladly do so.

Asked by Kyle Parker 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Pop-Up is too big for screen

The Pop-Up for the radio-player of my favourite radio-station is always too big. When I open it, the lower part of the Pop-Up is hidden by the taskbar. When I try to pull… (read more)

The Pop-Up for the radio-player of my favourite radio-station is always too big. When I open it, the lower part of the Pop-Up is hidden by the taskbar. When I try to pull the upper part down, to pull the whole Pop-Up-window into the screen, the upper part suddenly jumps down. With a screen ratio bigger than 100% it can happen the whole Pop-Up disappears below the taskbar. The radio-station writes that it is a problem by Firefox. In Chrome the Pop-Up has the right size. (here the site with the problem https://www.srf.ch/radio-srf-virus/ press on "Jetzt Hören")

Windows 10 Pro 20H2, 64-Bit, Firefox 86.0 64-Bit

Asked by Redhösi 2 years ago

Last reply by Redhösi 1 year ago

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Google messages website blank page

I have an Ubuntu desktop and I am trying to switch my browsing from Chrome to Firefox but cannot load the website "https://messages.google.com". This is actually a NEW i… (read more)

I have an Ubuntu desktop and I am trying to switch my browsing from Chrome to Firefox but cannot load the website "https://messages.google.com". This is actually a NEW install of Ubuntu Desktop 20.0.4 which had Firefox 86.0.1 64-bit pre-installed.

I have been using the Google Messages app via the computer successfully for YEARS on current versions of Chrome on Ubuntu (and it still works today). I have cleared Firefox cache and all data multiple times. I have restarted the browser multiple times. I have tried to hit the website in standard and private mode. No luck.

If I hit https://messages.google.com/ I get the pretty page with icons then click "messages for web" link in the right corner which redirects me to "https://messages.google.com/web/authentication" and I get a blank white page that never changes. Ever. With Chrome the next thing I would see is a QR code to scan with the phone app ... then it works. Nothing with Firefox.

Asked by mrvelous1 2 years ago

Last reply by jonzn4SUSE 1 year ago

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Dark theme in Firefox Preferences windows

Although I use dark mode on my mac, I have firefox set to light mode theme, which pretty much works for the tabs and such. However, when I go into Preferences, the theme … (read more)

Although I use dark mode on my mac, I have firefox set to light mode theme, which pretty much works for the tabs and such. However, when I go into Preferences, the theme is dark and, for instance, if I want to search my cookies/cache to specifically remove some of them, the black font on top of the black entry field makes it impossible to see what I am typing. Is there any fix for this?

Asked by dlshayne 1 year ago

Last reply by dlshayne 1 year ago

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Firefox no longer loads gmail

Hello- I recently did some house cleaning and removed cookies, cleared cache, etc within firefox on my desktop. Since then, gmail.com website will load but when I click … (read more)

Hello-

I recently did some house cleaning and removed cookies, cleared cache, etc within firefox on my desktop. Since then, gmail.com website will load but when I click to sign-in, no accounts will work within the browser. It continually has the spiraling blue bar above the login screen and gives a "Something Went Wrong" message, which I've attached as an image.

I did some searching through the forums and found a standard response given by the community:

------------------------------------------------------ "You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

   hold down the Shift key and left-click the Reload button
   press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
   press "Command + Shift + R" (Mac) 

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

   Options/Preferences -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Options/Preferences -> Privacy & Security
   Cookies and Site Data -> Clear Data -> Cached Web Content: Clear 

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

   make sure your extensions and filters are updated to the latest version 

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

   switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Safe Mode start window 
   https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
   https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems 
   https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
   https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track 

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again. " ---------------------------------------------------------

I have performed all of these tasks to no avail. Chrome (in the same desktop) works, my android pixel 2 works, as well as an ios device. This only happens in firefox. I have done a full refresh, removed all add-ons, turned off hardware acceleration. I don't use themes.

Has anybody else ever had this issue or can offer any advice? To be clear: all other websites and their respective logins seem to work. Haven't run into any other problems except gmail (and google accounts tethered therein).

Thanks!

Asked by m0dulus 2 years ago

Last reply by m0dulus 1 year ago

  • Archived

"a webpage might be slowing down your browser." frequent persistent yellow pop up bug crashing my webpages. please make it stop!?

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowin… (read more)

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and walmart.com, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug.

Asked by Sprinkles91 2 years ago

Last reply by w.al.whittle 1 year ago

  • Solved
  • Archived

Backspace button on YouTube

I can not press the "Backspace" on YouTube using Firefox, but my keyboard works fine cause in Chrome and Edge it works perfectly, I've already refreshed the tab and still… (read more)

I can not press the "Backspace" on YouTube using Firefox, but my keyboard works fine cause in Chrome and Edge it works perfectly, I've already refreshed the tab and still not working. Have any idea of what's going on?

Asked by hernansilva2002 2 years ago

Answered by Paul 2 years ago

  • Archived

delete bookmark

I have version 86.0.1 running on a macbook pro. I followed the directions in the 'help' section and they do not apply to my version of firefox: Press the blue star, selec… (read more)

I have version 86.0.1 running on a macbook pro. I followed the directions in the 'help' section and they do not apply to my version of firefox: Press the blue star, select bookmark and press delete. No such feature found. What can I do? Thank you.

Asked by hennagins 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Open new tab + type url + enter = closes tab + reopens tab in new window + loads website

Quite often when I open a new tab in a FF window, type a URL and press enter, the tab closes in the current window and reopens in a different FF window, trying to load th… (read more)

Quite often when I open a new tab in a FF window, type a URL and press enter, the tab closes in the current window and reopens in a different FF window, trying to load the website there. Any help would be appreciated.

Asked by shankartnj 1 year ago

Last reply by shankartnj 1 year ago

  • Archived

Firefox editor autocorrecting <br> to <be>

When I edit in MediaWiki and Substack, Firefox corrects to <be>. It drives me INSANE. I can't see any option to autocorrect, or any way of fixing it. What is causi… (read more)

When I edit in MediaWiki and Substack, Firefox corrects
to <be>. It drives me INSANE. I can't see any option to autocorrect, or any way of fixing it. What is causing this? Chrome doesn't do it. I don't see any other auto-correct happening.

Asked by Electric Ray 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot delete duplicate bookmark entries

I often find duplicate bookmarks in my folders and with tags. If I have two identical entries and try to delete only one of them, both bookmarks disappear. Why is that, a… (read more)

I often find duplicate bookmarks in my folders and with tags. If I have two identical entries and try to delete only one of them, both bookmarks disappear. Why is that, and how do I prevent it fom happening?

Asked by crogerblair1 2 years ago

Last reply by crogerblair1 1 year ago

  • Solved
  • Archived

print preview

I'm not that tech savy. all I want to do is add print preview back to drop down menu, complete with sizing options, etc. many are unhappy it's gone as a default. can you … (read more)

I'm not that tech savy. all I want to do is add print preview back to drop down menu, complete with sizing options, etc. many are unhappy it's gone as a default. can you tell me how to, simply, assume I'm an idiot, how to restore it?

Asked by tleidel 2 years ago

Answered by cor-el 2 years ago