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  • Archived

Add-on active in temp window but cannot access it

I have Firefox set as my default browser on my Pixel phone running the latest security update from Google. When I click a link that opens in app, it gives me a temporary … (read more)

I have Firefox set as my default browser on my Pixel phone running the latest security update from Google. When I click a link that opens in app, it gives me a temporary window/browser for just use with that app. This is how it should work. My problem comes in with my use of NoScript and it doing it's job (often leaving the page unable to load,) but I have no access to the addon to ok any scripts without transferring the whole thing to the primary browser, which to me is self-defeating. I currently have NoScript set to run in both private and regular tabs. Is there a way to access the add-ons from that temporary window browser? OR Is it only running in it because I have it set to run in private tabs as well?

This is as much a question as it is feedback from someone who is running Firefox as my primary browser on Android.

Thanks for your time, Damon

Asked by Ancient Damon 2 years ago

Last reply by Paul 2 years ago

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  • Archived

Recover Firefox Notes

I did not know until now that the Firefox Notes service was being discontinued. Now, the app disappeared from my phone and there is no option to get the synced notes as t… (read more)

I did not know until now that the Firefox Notes service was being discontinued. Now, the app disappeared from my phone and there is no option to get the synced notes as the Firefox Notes status article mentions. I have some important information on there. Is there a way to recover it?

Asked by Joshua Smith 2 years ago

Answered by Paul 2 years ago

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  • Archived

Parsing Error: undefined entity, Line Number 744, Column 15.

Firefox won't load. I'm getting a Parsing Error: undefined entity, Line Number 744, Column 15. I have uninstalled Firefox and reinstalled but it still won't work. How do … (read more)

Firefox won't load. I'm getting a Parsing Error: undefined entity, Line Number 744, Column 15. I have uninstalled Firefox and reinstalled but it still won't work. How do I fix this?

Asked by kiernan1 1 year ago

Answered by cor-el 1 year ago

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Bookmarks bar being shown whenever I add a bookmark

When I add a page to bookmarks, the bookmarks bar shows up under the search bar, the first time it happened I selected "never display" the bar, but after that, everytime … (read more)

When I add a page to bookmarks, the bookmarks bar shows up under the search bar, the first time it happened I selected "never display" the bar, but after that, everytime I add another bookmark the bar shows again, even if I have the option to not show the bar selected, as I have to click it again for the bar to go away.

How can I make that bar not display anymore?

Asked by vinn.pear 2 years ago

Last reply by cor-el 1 year ago

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opening downloaded pdf file with acrobat

Hello, when i dowload a pdf file with my Samsung A71 and want to open it, i don't get acrobat as a proposition to download it. Instead i get a proposition of applications… (read more)

Hello, when i dowload a pdf file with my Samsung A71 and want to open it, i don't get acrobat as a proposition to download it. Instead i get a proposition of applications which are useless for this purpose like garmin connect, stocard etc. I search on the internet but didn't find any solution. I would be grateful for your help as i really would like to stay with firefox instead of using Samsung internet where i don't have this problem.

Asked by tomverhaaf 2 years ago

Last reply by Paul 1 year ago

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Problem with opening links with external apps

My Firefox mobile has been unresponsive to Instagram links ever since at least the latest update. Tapping the 'Open in app' option in a new tab with the IG link does not … (read more)

My Firefox mobile has been unresponsive to Instagram links ever since at least the latest update. Tapping the 'Open in app' option in a new tab with the IG link does not bring up the app. Tap and hold on the link to bring up options panel does not show the 'Open in external app' option like before. Please look into this.

Asked by dhl2killust 2 years ago

Last reply by milosagastume11 1 year ago

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PrintFriendly

PrintFriendly. Does the latest update to desktop Firefox still support PrintFriendly? I need it for making websites legible, but Firefox disabled it for Android (and won'… (read more)

PrintFriendly. Does the latest update to desktop Firefox still support PrintFriendly? I need it for making websites legible, but Firefox disabled it for Android (and won't let me go back to earlier versions), so I'm afraid to update the desktop version. Added security doesn't help if I can't read what's on a webpage. I'm running version 85.0.2, on Windows 7 Pro.

Asked by gk7 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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  • Archived

Firefox is not showing the correct page source

I am using Firefox and have noticed that when I do a view page source I do not see the current page, but a cached copy. To view the page source I first have to go to opti… (read more)

I am using Firefox and have noticed that when I do a view page source I do not see the current page, but a cached copy. To view the page source I first have to go to options and delete data.

Here is how to reproduce. 1. Go to a website showing changing data 2. Right click and select view page source 3. Examine the page source to see that it shows an older copy of the data, not the current data 4. Go to options and search on the term 'cache' 5. Delete the cached data 6. Go back to view page source and try again 7. Now the page source is the current data seen in Firefox

Asked by coatsbob 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Firefox occasionally crashes

Hey, on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years wit… (read more)

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Asked by banshee999 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Version 85.0 No Longer Opening URL from Microsoft VBA FollowHyperLink Method

Hello All, I have been using Firefox on my Windows 7 PC (64 bit) as the default browser instead of IE for several years. It has worked very well. I have many utilities… (read more)

Hello All,

I have been using Firefox on my Windows 7 PC (64 bit) as the default browser instead of IE for several years. It has worked very well.

I have many utilities I have written using Microsoft Office 2003 tools. Many of these tools use the VBA FollowHyperLink method and this has worked perfectly with Firefox until the latest version -- 85.0. With version 85.0, when the code executes the FollowHyperLink with an address, Firefox starts but the "new tab" is empty and the address control has the "Search with ..." message. If Firefox is already running, the method creates a new tab (as it did with previous versions) and Firefox opens the specified address. I have reverted to IE as the default browser and it works as expected -- if IE is not running, it starts, and displays the specified address.

So it appears that Firefox 85.0 is not listening for an address while it is starting. Is there a way I can override this behavior?

Thanks, Chris

Asked by clh 2 years ago

Last reply by clh 1 year ago

  • Solved
  • Archived

watching Netflix on Firefox does not work

Hello dear community, I recently switched to a dual boot system and got Ubuntu 20.04.1. If I want to watch Netflix for example I cannot because of DRM settings (at least… (read more)

Hello dear community,

I recently switched to a dual boot system and got Ubuntu 20.04.1. If I want to watch Netflix for example I cannot because of DRM settings (at least the pop-up of Firefox says so). Other video and audio content is working fine so far. The guidelines on what to do to solve the problem like this

https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inproduct

won't work unfortunately. Does someone have any other idea what to possibly do?

Thanks a lot for your help! -Jo

Asked by johanna.czech 2 years ago

Answered by johanna.czech 1 year ago

  • Archived

Can't use Google Authenticator (Android) for Firefox Account's 2FA

Hi, As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I ent… (read more)

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

Asked by Rafal 2 years ago

Last reply by Rafal 1 year ago

  • Archived

Sites not loading on Firefox after visiting.

So I've been experiencing a rather annoying bug/issue, and I have a work around for it, but I would love if anyone could help me figure out the issue at hand. I couldn't … (read more)

So I've been experiencing a rather annoying bug/issue, and I have a work around for it, but I would love if anyone could help me figure out the issue at hand. I couldn't find a relevant, up to date solution for this issue.

Basically, certain websites (the most notable being Reddit) will eventually no longer load. In fact, it won't even try to load. I will click a link from a Google search, or even just type in the URL for Reddit directly, and Firefox just does nothing. No error, no loading, nothing. The tab will stay blank with the URL listed as the name of the tab. I can't seem to tell if other browsers have this issue as it requires a bit of use/time to pass, but it doesn't seem to be an issue in Explorer. It isn't JUST Reddit, but it's only a couple of sites that this occurs on.

I do have a workaround --- if I tell Firefox to "Forget This Website" - suddenly it will work again. I will be logged out and see the default page due to having deleted all saved dated - but the site will work (for maybe a day) before I have to forget it again.

If this was a once a month type issue it wouldn't be a big deal, but the fact that I have to constantly re-do my local settings because of this is frustrating.

I am running Windows 10 and my Firefox version is 85.0 (64-bit). I have tried disabling any add-ons such as my AdBlocker, however that does not fix the issue.

Asked by chrisdawgeh 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

missing my new job training

How do I engage in language I do not read write or understand? I believe the language is Latin? And I'm not really sure. Either way how do have it become English? … (read more)

How do I engage in language I do not read write or understand? I believe the language is Latin? And I'm not really sure. Either way how do have it become English?

Asked by MEUTINEE 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Copy/Paste

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality? How can this be disabled/… (read more)

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality?

How can this be disabled/fixed?

One highlights a text (any text) on some web sites, Edit menu allows Copy, context menu allows Copy, one hits Copy, nothing happens. It's not even a page where someone wanted to "copy protect" some information.

Copy and Paste should work just as advertised since those were invented, how hard can it be to get that right? Even stupid Notepad never fails at it. And no, I don't care what the idiot who programmed a page though would be/should be best for me, I want Copy to be copy, Paste to be paste. This used to work in "original" Firefoxes even when page developers wanted to make it not work.

And yes, while on a given page Copy fails miserably, at the same time in other pages it works.

Asked by Pók 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Is there a way to quickly hide all extensions?

When I record screencasts, I don't want people to see what extensions I'm using. For one, it's distracting, for second, it's a privacy issue. In chrome (iron, opera...)… (read more)

When I record screencasts, I don't want people to see what extensions I'm using. For one, it's distracting, for second, it's a privacy issue.

In chrome (iron, opera...) I can quickly drag and resize the extensions area so nothing is seen. Fast an easy.

Is there a way to do this in Firefox. I am open to extensions or keyboard shortcuts as well!

(Pinning to overflow menu is not a solution. It takes many clicks and a long time.)

Thank you for any help.

Asked by filip 2 years ago

Last reply by cor-el 1 year ago

  • Archived

YouTube.com on Release 86 of Firefox/Win64 and newer is causing huge CPU spikes in the Firefox process handling the respective tab when navigating to a different page (in the same tab) on YouTube while a video plays

You can work around the issue by stopping the video currently playing in the YouTube tab before navigating away from its page. I suspected the usual problem of hardware … (read more)

You can work around the issue by stopping the video currently playing in the YouTube tab before navigating away from its page.

I suspected the usual problem of hardware acceleration / video drivers and Firefox not playing nice, but thanks to the PortableApps.com Firefox builds and their version archive, I was able to confirm that it only happens on Release 86 and newer.

Since it's reproducible with the PortableApps builds, settings/profile/cookies etc., it seems pretty clear it's an issue with Firefox proper.

I've downgraded my main Firefox installation to 85.0.2 for the time being and am enjoying snappy YouTube without hangs again.

Anybody happen to know if that bug is already known / under triage or should I get comfortable with the idea of having to downgrade to and using Firefox ESR for a while?

Asked by cybasheep 1 year ago

Last reply by cybasheep 1 year ago