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accidental reset

I have accidentally reset my firefox account password and lost all my data because of it. Is there a way to revert it to some backup, please? Are the passwords still sav… (read more)

I have accidentally reset my firefox account password and lost all my data because of it. Is there a way to revert it to some backup, please?

Are the passwords still saved locally on my other devices? I am not home right now and can't check. If so and all i have to do is sync from them then all is well.

Why can't I find a support mail address anywhere?

Asked by Falco 1 year ago

Answered by Paul 1 year ago

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Images - set default to don't load, but load on demand

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view the… (read more)

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view them when I want?

Asked by istephen 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Screwed keyup events with alt modifiers

Hi, I think I broke the ALT keyup events in some way, probably with my configuration but not sure how. If I put this code in the console : `document.addEventListen… (read more)

Hi,

I think I broke the ALT keyup events in some way, probably with my configuration but not sure how.

If I put this code in the console : `document.addEventListener("keyup", e=>console.log('alt: '+e.altKey+' | '+String.fromCharCode(e.which).toLowerCase()));` and the press the keys, I have the following results:

- pressing "I", I get the expected "alt: false | i" - pressing "ALT+I", I get "alt: true | �"

I do not have the problem with other modifier keys like CTRL

Asked by Simon 2 years ago

Answered by cor-el 1 year ago

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Images don't load after upgrade

After upgrading to 78.9.0esr images on many websites don't load. They load on chrome but I'd prefer to not use that browser. Attached are screenshots of firefox vs chro… (read more)

After upgrading to 78.9.0esr images on many websites don't load. They load on chrome but I'd prefer to not use that browser. Attached are screenshots of firefox vs chrome.

Asked by bebarnes 1 year ago

Last reply by bebarnes 1 year ago

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Firefox 87 will not load when clicked

Hello, I am trying to get Firefox version 87 to run, been running fine, used FFox for ages, this works under my wife's logon same PC, different profile of course. I have … (read more)

Hello, I am trying to get Firefox version 87 to run, been running fine, used FFox for ages, this works under my wife's logon same PC, different profile of course. I have UN-installed, deleted program files + x86 files for FFox, deleted profile.ini, renamed profile.ini, tried safe mode, tried restarting, tried resetting FFox, when I click on the icon literally nothing happens, the task bar flashes for a Milli-second with something but thats it! Help! I do not want to delete my profile if this can be avoided.

Geoff

Asked by frankiejohn 1 year ago

Last reply by frankiejohn 1 year ago

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Default zoom not working

I am using the current version of Waterfox G3.2.0. No matter what I set my default zoom to in preferences, every tab I open defaults to a previous value I had set for th… (read more)

I am using the current version of Waterfox G3.2.0. No matter what I set my default zoom to in preferences, every tab I open defaults to a previous value I had set for the default zoom. I have only set the default zoom once which was the previous time @ 150%. Now every tab opens @ 150%. I have tried closing all tabs and then settings a new value in preferences and then opening a first tab which didn't work.

Asked by rcastro88 1 year ago

Last reply by rcastro88 1 year ago

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Time zone is knocked down 3 hours ago

My time zone is knocked down 3 hours ago, you can see it on the screenshot Did a restart with disabled Add-ons, did not help. Also on another computer on linux with the s… (read more)

My time zone is knocked down 3 hours ago, you can see it on the screenshot Did a restart with disabled Add-ons, did not help. Also on another computer on linux with the same firefox account. I ask for help.

Asked by mihdevel 1 year ago

Answered by cor-el 1 year ago

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Reverting to a specific version of Firefox browser?

The last fully compatible version I could use was 78.6.1 ESR. I know I need a new profile to go backwards but I can't find the specific file. I can see the version I wou… (read more)

The last fully compatible version I could use was 78.6.1 ESR. I know I need a new profile to go backwards but I can't find the specific file. I can see the version I would like in a directory but don't know how to download/install it. Thank you all:)

Have 2011 Mac which won't support newer OS updates.

Asked by meganhopeross 2 years ago

Last reply by cor-el 1 year ago

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Capture the shift key when pressed

I am writing a program that requires me to detect when a shift key is pressed and do something. Something like window.addEventListener('keydown', event => console.log… (read more)

I am writing a program that requires me to detect when a shift key is pressed and do something. Something like

window.addEventListener('keydown', event => console.log(event), false); // expect to see an event logged to console when pushing the "shift" key

This works great on all browsers except Firefox. "alt" and "fn" keys are also not able to be detected on Firefox. Is there some sort of advanced security settings I can disable to let me capture these things?

Thanks in advance.

Asked by codyb29 1 year ago

Last reply by codyb29 1 year ago

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Default search engine does not exist

When I go to firefox preferences and then go to "search," I try to click on the arrow below "default search engine" but nothing comes up. When I try to search in the add… (read more)

When I go to firefox preferences and then go to "search," I try to click on the arrow below "default search engine" but nothing comes up. When I try to search in the address bar, it takes me to websites named after the first word I typed. When I tried searching in a separate tool bar, I'd type something, hit enter, and nothing would happen. Please help, this is very annoying because whenever I want to search something I have to type google and then type my question in on the actual google website.

Asked by mimdoc96 1 year ago

Last reply by Terry 1 year ago

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Top half of the Tab not Clickable

Mac OS 10.10.2 Firefox 78.9 Problem: When I go back from full screen mode, the half top of tabs(more like the 2/3 part to the tab) becomes not clickable. Only way to sol… (read more)

Mac OS 10.10.2 Firefox 78.9

Problem: When I go back from full screen mode, the half top of tabs(more like the 2/3 part to the tab) becomes not clickable. Only way to solve it is just to restart the browser.

There is another thing that could provide a bit more info. No matter whether I've ever made it full screen or not, the 2/3 top area of the tabs will never turn grey when I put my mouse on it.

No add-ons and themes installed. Tried safe mode and it didn't works.

The same bug exists on the other Mac, which runs an older version of firefox.

Asked by mm.melbourne.collins 1 year ago

Last reply by cor-el 1 year ago

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How can I disable automatic updates in FF78esr ?

I have a virtual w10x64 machine which I need to play old flash content on a specific (trusted) website which is the only one allowed in mms.cfg and which does not use htt… (read more)

I have a virtual w10x64 machine which I need to play old flash content on a specific (trusted) website which is the only one allowed in mms.cfg and which does not use https. With the latest update to 78.9 FF does not open the flash content and the pages anymore. So I reverted to 78.8 but the auto-update always intercepts.

How can I disable the auto-updates for good? Is there possibly a policy for this?

I think the FF programmers need better imagination on specific scenarios before they impose so called "security features" on the users and break their processes.

Asked by ffsync5 1 year ago

Answered by ffsync5 1 year ago

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firefox.ocm => firefox.com . Without asking me. Without notifying me.

When I type in ANY URL, I want exactly that to be loaded. And not anything else. When I type in mozilla.rog into the address bar, I want firefox to fetch the page mozill… (read more)

When I type in ANY URL, I want exactly that to be loaded. And not anything else.

When I type in mozilla.rog into the address bar, I want firefox to fetch the page mozilla.rog. I want firefox to try, and if it does not exist, I demand to be notified that it does not exist. With an error message. URL not found. Error 404.

But instead, Firefox silently changes mozilla.rog to mozilla.org (and probably any page e.g. from .rog to .org, and from .ocm to .com , and the like) without my permission, and loads this other page I did not type in.

I do NOT and NEVER allow ANY program to alter my commands without notifying me.

so... which about:config setting disables this autocorrection-behavior?

Asked by amando.aarish 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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  • Archived

slow graphic function canvascontext.createLinearGradient()

Hello together, when implementing canvas graphics with 2D context, I notified that the latest FF 87.0 on windows is much slower than chrome/edge/opera on windows and als… (read more)

Hello together,

when implementing canvas graphics with 2D context, I notified that the latest FF 87.0 on windows is much slower than chrome/edge/opera on windows and also much slower as safari on mac. I drilled into detail and detected that it was caused when drawing polygons with color gradient (see attached image). Means that using canvascontext.createLinearGradient() instead of flat colors makes it slow. On the other hand using flat colors is perfectly fast.

I wondered, because I had much better experience with FF and installed an earlier version (78.9.0esr) on the same windows workstation and the problem was gone. Seams, that some change made the newer FF slower with this type of graphic..

CPU is i7 8650U 1.90 - 2.11 GHZ, OS is Windows 10 version 20H2

But the effect is the same on all windows workstations I tested. Would be happy to see, that I can use FF again with these type of graphic apps.

Asked by frank.schiller 1 year ago

Answered by TyDraniu 1 year ago

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Why is any sites not propery loaded

Whenever I want to visit some websites the sites get opened but not properly the content of sites are loaded with some random digits. I am using Firefox On Kali Machine, … (read more)

Whenever I want to visit some websites the sites get opened but not properly the content of sites are loaded with some random digits. I am using Firefox On Kali Machine, Other Browser like Google Chrome works properly I have attached image for better understanding so please look up.

Asked by bajgainmanoj3 1 year ago

Last reply by cor-el 1 year ago

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How do I get rid of this? I've tried everything! goto-searchitnow.global.ssl.fastly.net/v1/hp?aid=437038&data=aWlkPTQ2JnVpZD03NTc5NzYxNg==&dt=17062493096&tb=1

I have tried everything that I can find to get rid of that damn searchitnow, which replaced my preferred Google Search. I've looked for downloads, extensions, everything.… (read more)

I have tried everything that I can find to get rid of that damn searchitnow, which replaced my preferred Google Search. I've looked for downloads, extensions, everything. I've checked to make sure Google is my preferred search engine, and on and on. There is nothing. I have run Malwarebytes several times and it comes up clean.

How do I get this off my Mac? I am running OS X El Capitan 10.11.6.

Asked by tmcnamee 1 year ago

Last reply by FredMcD 1 year ago

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places.sqlite is imcomplete

Hello, I used my firefox account to restore my browsing history after I switched to a new hard drive. I compared the contents of places.sqlite from before and after the… (read more)

Hello,

I used my firefox account to restore my browsing history after I switched to a new hard drive. I compared the contents of places.sqlite from before and after the switch. (I can do this because I made a backup of the old places.sqlite.) And I noticed that many entries of moz_historyvisits are missing in the new database. I made a graph about this, in which I am using pythons sqlite3 library to inspect the databases moz_historyvisits.visit_date column. For every visit_date I checked if it is still present in the new database or if it got lost. The pattern seems highly irregular.

Does firefox intend to maintain a complete history? By which criteria did individual history entries get lost? Is there a way to restore a complete version of my browser history from my account?

Any help is appreciated.

Asked by garrettmay 1 year ago

Last reply by garrettmay 1 year ago

  • Archived

Nectar.com and saving passwords - technical change by Firefox needed

https://www.nectar.com/ has changed. The log in page is now:- https://www.nectar.com/id/start/enter-card-number The saved password for https://www.nectar.com doesn't appe… (read more)

https://www.nectar.com/ has changed. The log in page is now:- https://www.nectar.com/id/start/enter-card-number The saved password for https://www.nectar.com doesn't appear or work on this page. The automatic 'Saving 'new' password' doesn't appear or work. Deleting and saving the new address https://www.nectar.com/id/start/enter-card-number doesn't work either because Firefox Logins and passwords deletes everything after .com?

Round and round and round we go.

Why is there no way to contact Firefox? Nobody on/in the Community can make the required technical changes?

So this is all just frustration and time wasting?

Shouldn't Firefox have recognised this themselves and made the necessary changes?

Asked by jbeaven 2 years ago

Last reply by jbeaven 1 year ago