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  • Archived

Why does my old password not work? Why does my reset password not work?

I keep getting error messages telling me my user name and or password is incorrect. then I try to reset but that doesn't change anything....get same error message. … (read more)

I keep getting error messages telling me my user name and or password is incorrect. then I try to reset but that doesn't change anything....get same error message.

Asked by cassiem4 2 years ago

Last reply by guigs 2 years ago

  • Archived

ran sync and passwords reverted to old

Restarted a PC (will call it 2) not used since last year and ran sync to update to settings used on PC 1. Both now have a password for Facebook not used since mid 2015. S… (read more)

Restarted a PC (will call it 2) not used since last year and ran sync to update to settings used on PC 1. Both now have a password for Facebook not used since mid 2015. Suspect this will mean other passwords are outdated. Can I reset in some way?

Asked by Ferdie5338 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Oct 2018. Firefox has stopped remembering log in data on selected sites. I know it's not the sites that's the problem because Torch still remembers

During October 2018 I found that log-in data for a number of my frequently-visited sites was no longer remembered by Firefox. This is selective as for some sites - for ex… (read more)

During October 2018 I found that log-in data for a number of my frequently-visited sites was no longer remembered by Firefox. This is selective as for some sites - for example AOL and Hotmail - it is retained. I find that if I use the Torch browser then the log-in data as still been remembered, and this proves that it is not the websites that are causing this issue. I have treied the usual fix of Options-Privacy & Security-Save Logins but that does not cure the problem. The problem ccurs no matter wich computer I use, so it is not caused by an individual computer.

Asked by IanCrim 1 year ago

Last reply by McCoy 1 year ago

  • Archived

locked out of sync account and it won't let me set up a new one

I got a new phone that I wanted to sync to my account, but I could not remember my password. I tried the wrong one too many times and I am now locked out of my sync acco… (read more)

I got a new phone that I wanted to sync to my account, but I could not remember my password. I tried the wrong one too many times and I am now locked out of my sync account on every device. I tried to set up a new sync account with a different email, but it tells me that my "limit is exceeded" when I do that, too. How can I create a new account? I don't mind doing that, because then I can sync it across my devices, but it is refusing to let me. I rebooted my computer, too, to see if that would help.

Asked by stacylev 4 years ago

Last reply by John99 4 years ago