Showing questions tagged: Show all questions

Tab crashes whenever I attempt to log into eBay

Every time I try to log into my eBay account, I get the following message, "Gah. Your tab just crashed." This has been happening on the last several versions of Firefox, … (read more)

Every time I try to log into my eBay account, I get the following message, "Gah. Your tab just crashed." This has been happening on the last several versions of Firefox, going back at least six months. I have no problem logging in when using Chrome or Safari, but overall I don't like either of those browsers nearly as much as Firefox. PLEASE PLEASE PLEASE help me figure out why this is happening and let me know how it can be fixed!

Asked by AustinPowers007 3 weeks ago

Last reply by AustinPowers007 4 days ago

Previously visited links not showing up in "purple"

Is there a straight forward Firefox option in the options dropdown menu that needs to be applied to get the visited links to highlight in purple? Normally if I search eBa… (read more)

Is there a straight forward Firefox option in the options dropdown menu that needs to be applied to get the visited links to highlight in purple?

Normally if I search eBay for an item and save the search in a separate page as newly listed items I can later return to the search and look at new items that have been listed without going over older items that I have previously viewed because the older items that I have viewed are highlighted in purple

I had to uninstall and then reinstall Firefox this week because Firefox would not load

I have deleted cookies and history

I was having the same issue for the last four or five weeks before Firefox crashed

The issue is not completely straight forward because if I search any sellers other items the listings that I have viewed highlight in Purple as does my eBay summary

Asked by karlbmw325i 1 week ago

Last reply by karlbmw325i 6 days ago

What is the CSS Code to remove this context menu?

Hello, What is the CSS code that I have to add to the UserChrome file to remove the following context menu item added by the "Multi Account Containers" extension? Thanks … (read more)

Hello,

What is the CSS code that I have to add to the UserChrome file to remove the following context menu item added by the "Multi Account Containers" extension?

Thanks in advance.

Asked by Malice 1 week ago

Last reply by Malice 9 hours ago

website download complete

first: thank you that there is no german support. firefox seems no longer to be able to download complete websites: "download < fehlgeschlagen> = failed" sometimes… (read more)

first: thank you that there is no german support.

firefox seems no longer to be able to download complete websites: "download < fehlgeschlagen> = failed"

sometimes, "retry" button seems to work, but most of css is missing then when loaded offline.

ms edge is able to download complete websites, and they can offline be loaded with firefox completely and correctly then.

sometimes, "retry" seems to work in firefox, but most of css is missing then.

Asked by mail700 2 weeks ago

Last reply by mail700 5 days ago

Firefox 78.3.0 download?

Hello, anyone know where I can find the previous Firefox 78.3.0 download? It is the only one that worked for me. I found a website where I could download it, but it was s… (read more)

Hello, anyone know where I can find the previous Firefox 78.3.0 download? It is the only one that worked for me. I found a website where I could download it, but it was still the 78.3.1 version. My computer is crashing the whole time and websites do not load properly, no photos, pictures, layout etc. I have an ancient MBP on El Capitan, so need to be careful before it gives up the ghost altogether. I have the feeling these Firefox updates are more geared toward the younger computer rather than the more mature ones. I have 'refreshed' Firefox which -by the looks of it- is the same as starting up in safe mode. Though this is permanent which safe mode is not. I do not want the 'older' 77. version [on offer via the Mozilla website], nor do I want the 78.3.1 version. I want the 78.3.0 version. Anyone?

Asked by MD 1 week ago

Last reply by MD 4 days ago

Default browser

I am using Windows 10 and want to make Firefox my default browser. However, when I go into settings to make it my default browser it doesn't show up as an option, only Bi… (read more)

I am using Windows 10 and want to make Firefox my default browser. However, when I go into settings to make it my default browser it doesn't show up as an option, only Bing and I,E. - it isn't even in the MS store to download, What can I do?

Asked by Stuart 2 weeks ago

Last reply by Stuart 3 days ago

Every time I open Firefox it acts like it's my first time

Every time I open Firefox it acts like it's my first time. It asks me to log in, forgets any bookmarks I created, forgets the home page I set...everything. This computer … (read more)

Every time I open Firefox it acts like it's my first time. It asks me to log in, forgets any bookmarks I created, forgets the home page I set...everything. This computer is less than a month old; the first thing I did with it was add Firefox. But if it can't remember anything, I'll be forced to switch to Chrome. Can anybody help me?

Asked by whatsitsgalore1 1 week ago

Last reply by whatsitsgalore1 2 hours ago

DOWNGRADING Thunderbird Ver 78 to previous Ver 68 - APPEAL to ALL the great MOZILLA & THUNDERBIRD experts ...!

Hi: For the past 1 week I'm trying to DOWNGRADE my Thunderbird Ver 78 to previous Ver 68, and have reviewed probably most of ALL the 'hundreds' articles involving this is… (read more)

Hi: For the past 1 week I'm trying to DOWNGRADE my Thunderbird Ver 78 to previous Ver 68, and have reviewed probably most of ALL the 'hundreds' articles involving this issue but it CLEARLY LOOKS that a large amount of users, including myself, have founded this process extremely confusing: I was able to download & install my previous 68-version of Thunderbird BUT I'm missing all bookmarks + messages + and General 68-Ver Settings (!), and I still do NOT entirely understand & know how to properly/correctly restore my original Thunderbird Ver 68 settings ...

The ENORMOUS ABUNDANCE of articles are greatly written BUT unfortunately very confusing for users who are NOT as 'deeply-knowledgeable' with Thunderbird as the experienced MOZILLA-experts so - could anyone from the great MOZILLA-experts put together and send us the 'step-by-step' instructions ONLY specifically related to 'Recover user data missing after Thunderbird update'. I strongly suggest NOT to just sending several links because this approach is not an effective HELP, and it mostly just results in further confusion of users. In advance - many thanks to ALL for your understanding and for helping us to make the great Thunderbird even better ...! Tony H.

Asked by thorsak 2 weeks ago

Last reply by thorsak 6 days ago

MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING caused by ocsp must staple, SSL labs says stapling is OK

Hi, I'm getting a MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING error on my website cubox.dev Using Firefox Developer Edition. Nginx is configured to ocsp response, and… (read more)

Hi,

I'm getting a MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING error on my website cubox.dev Using Firefox Developer Edition.

Nginx is configured to ocsp response, and disabling this flag in the advanced settings in Firefox fixes this issue, but I can't ask everyone to do that. SSLLabs are indicating that ocsp stapling is working fine: https://www.ssllabs.com/ssltest/analyze.html?d=imonia.fr&s=89.163.242.17&hideResults=on

Could someone tell me why this is an issue? Is there a problem with the way my server is stapling my responses? You can test against my server: cubox.dev

Thanks

Asked by Andy Pilate 4 months ago

Last reply by Andy Pilate 4 months ago

Firefox delete my cookies without ask

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... ev… (read more)

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... every 2 days i close Firefox without deleting anything and then Firefox deleted some cookies (not all), can anyone help me since i can't contact directly with Mozilla.

Greetings.

Asked by Oscar 3 weeks ago

Last reply by Oscar 2 days ago

How to restore the blue star bookmark button in URL bar

Hi, I deleted my "save bookmark" little star (that turns blue) in the URL bar. I have tried various options to restore it, but cannot find it anywhere. I have tried the a… (read more)

Hi, I deleted my "save bookmark" little star (that turns blue) in the URL bar. I have tried various options to restore it, but cannot find it anywhere. I have tried the advice to go to "customize" and drag and drop the option, but the option does not exist in there (as per this question posted about 5 years ago)

https://support.mozilla.org/en-US/questions/1076141

Also watched this video, but again, the star he sees present in the customize options, does not exist for me. Perhaps it does not exist anymore at all in newer versions of Firefox. https://www.youtube.com/watch?v=UtsMaYzxPq0

How do I restore the star?

As an aside, I really wish that, when yo click on the star button, it wouldn't come up with a tiny "keyhole" size window in which to save my bookmarks, insert tag/search words for future searches etc. I have a huge range of saved web pages, and I rely heavily on being able to search my library of bookmarks using these key search words. It would be best if the full blown Bookmark window popped up whenever you saved a bookmark, and you could put in all your search words/phrases etc. A Description entry point would be useful too, eg "Aunt Sally might like these flowers for her birthday, I was thinking of the blue ones". Just some feedback on an otherwise really solid browser, thank you.

Asked by Witenite 1 week ago

Last reply by Witenite 3 days ago

Unable to Login icloud using Firefox 82

I am not able to login icloud.com and pass 2 step authentication process. After filling up login and password, message "Failed to verify your identity. Try again." appear… (read more)

I am not able to login icloud.com and pass 2 step authentication process. After filling up login and password, message "Failed to verify your identity. Try again." appears. Althrough in mobile phone message with code appears. Firefox 82 unable to change from icloud login page to code input page for authentication.

Asked by ee91137 13 hours ago

Tiktok and YouTube bypass user-defined autoplay settings

Tiktok and YouTube bypass my Firefox autoplay settings. By default, I set Firefox to disable autoplay of audio and video. I seldom use the website, but when I do, it bl… (read more)

Tiktok and YouTube bypass my Firefox autoplay settings. By default, I set Firefox to disable autoplay of audio and video. I seldom use the website, but when I do, it blasts music at me the moment I visit the site. As a headphone user, that's really annoying!

To a lesser degree, YouTube does as well. If I'm not subscribed to a channel, it will autoplay the channel's featured video on the Home tab. Example: https://www.youtube.com/user/carolinaeyckvideos

Asked by Michael 13 hours ago

Post an ad on the wall site

When I want to publish an ad with Mozilla on the wall site, it gives this message while receiving ... Exception calling application: unsupported operand type (s) for +: '… (read more)

When I want to publish an ad with Mozilla on the wall site, it gives this message while receiving ... Exception calling application: unsupported operand type (s) for +: 'NoneType' and 'str'

Asked by f.hosseinjani92 2 days ago

CUTIL-UND null null

Win 10 / Firefox V: 81.0.2 / Runing Kaspersky Total Security 21.1.15.500 After entering User ID & PW on Chase.com the screen has a blue bar and the tab shows: CUTIL-U… (read more)

Win 10 / Firefox V: 81.0.2 / Runing Kaspersky Total Security 21.1.15.500 After entering User ID & PW on Chase.com the screen has a blue bar and the tab shows: CUTIL-UND null null. Does not go to account screen. Chase does work on Chrome. Any help is appreciated

Asked by Jems99 13 hours ago

How to block sliding videos and slide overs

After the last update a few days ago, I have had to go into privacy and security and reset everything, plus go into about:config and reset media.autoplay also. Still, eve… (read more)

After the last update a few days ago, I have had to go into privacy and security and reset everything, plus go into about:config and reset media.autoplay also. Still, even if the main video on a page is blocked, the little floating video remains and the sliding and floating ads and such still remain. I really need a fix for this. I do research online for a living, and having to close all these annoyances all the time is costing me time, thus money.

How do I now stop all this? Even on this page, an annoying drop-over is annoying me. Time is money, and every second counts in my work. Any help would be appreciated. TIA

Asked by dsa65 2 days ago

paypal "cart" interface

Hi There, I'm on the firefox beta channel presently v82.0 using web browser on mac v10.15.7 and using this website "https://www.roadstercycle.com" which uses a paypal car… (read more)

Hi There, I'm on the firefox beta channel presently v82.0 using web browser on mac v10.15.7 and using this website "https://www.roadstercycle.com" which uses a paypal cart for shopping. Seems every time i add something to the cart it makes a "new" cart so i can never get more than one item in it. I have no problems with Safari - so its something to do with Firefox as opposed to the website (methinks.) I restarted firefox in "safe mode" and the problem still persists. I disabled "enhanced tracking protection" as well to noavail.

Like with most things its probably not a bug but a feature but I'd be curious to get your take on it.

Thanks, Stephen

Asked by spragues 13 hours ago

Facebook

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page. I'v… (read more)

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page.

I've tried: Starting Firefox in safe mode, Clearing cache and cookies, Deleting/reinstalling Firefox, Restarting my router.

Firefox opens all other websites without issue. Chrome opens Facebook as expected. I'm using Firefox 81.0.2 (64-bit) Windows 10 Home 64-bit Version: 18363.1139

I've tried reading through the over 2,000 "suggested" help topics related to Facebook loading a blank page, but none of the ones I read address this issue. What am I missing?

Thank you in advance, Don

Asked by donmn763 2 days ago

Last reply by donmn763 2 days ago