emails lost during building summary file for inbox thunderbird

Hi, I hope some one can help. Probably for over a year, once a week when I start Thunderbird in 2 of my inbox's, I get the message "building summary file for inbox". Whe… (read more)

Hi, I hope some one can help.

Probably for over a year, once a week when I start Thunderbird in 2 of my inbox's, I get the message "building summary file for inbox". When this happens, a few emails will disappear that are new. Sometimes they will come back broken in to a number of sperate emails all containing text.

I can access the emails by logging into my hosts webmail portal, but they seem to be lost for ever on Thunderbird.

I use TB to access 4 different email accounts and this only happens on the 2 that have alot of emails in the inbox (approx 1800 and 4000).

Are there solutions to this, is this a known problem?

Thanks, Mike.

Asked by Mike H 6 days ago

Firefox Kazakhstan time

In Android settings I change timezone to Kazakhstan/Almaty (GMT+5). Time now is 16:47. When in Firefox, in JS I create new Date() object, it return time 17:46 GMT+6. … (read more)

In Android settings I change timezone to Kazakhstan/Almaty (GMT+5). Time now is 16:47. When in Firefox, in JS I create new Date() object, it return time 17:46 GMT+6.

Asked by byte916 6 days ago

Firefox 123.0.1 on gmail web typewriting spelling is not showing

Hello right now, using this form for typing the question, I can see that typewriting spelling is perfectly working but if I go to gmail web, and I try to spell check … (read more)

Hello

right now, using this form for typing the question, I can see that typewriting spelling is perfectly working

but if I go to gmail web, and I try to spell check , it neither shows the option in the right click menu

please see attachments

Please kindly , before to write lot of check this and that, this is what I have already done

- cleared cookies and all the data cache. This didn't solved the issue - went to menu Help->Others Info and Problems Resolutions->Restore Firefox. This didn't solved the issue

so now I begin to believe that Gmail is disabling the spell checker

Can you tell something about this?

Ooooh s**t seen right now, yes really Gmail disabled the spell checking

it works in the subject line but it doesn't in the message body!!! See attachment

Well kindly suggest a workaround for this Google ABUSE

Thank you

Asked by Robert-Italy 1 week ago

Last reply by Robert-Italy 6 days ago

Search email's body

I have a folder with many saved emails. When I "search messages" on "body" in this folder, I do not receive an accurate result. I receive accurate accurate results when… (read more)

I have a folder with many saved emails. When I "search messages" on "body" in this folder, I do not receive an accurate result. I receive accurate accurate results when I search on "subject" or "from". Is there a reason (or setting) of which I am unaware? Thanks very much for your help.

Asked by andrew252 6 days ago

When are touchscreen gesture navigations going to be supported?

In Chromium you can go a page backward or forward by swiping one finger to the left or right. This works really well. I have been missing this feature in Firefox for year… (read more)

In Chromium you can go a page backward or forward by swiping one finger to the left or right. This works really well. I have been missing this feature in Firefox for years now. Without it navigation in the browser is tedious on Linux tablets or phones.

Is something similar ever going to be implemented?

Asked by jan.claussen10 6 days ago

Last reply by jan.claussen10 6 days ago

Incoming messages not arriving.

Suddenly my incoming messages are not arriving though outgoing ones go normally. When prompted to inout my password, which I've changed in my provider (BT), I'm told it h… (read more)

Suddenly my incoming messages are not arriving though outgoing ones go normally. When prompted to inout my password, which I've changed in my provider (BT), I'm told it has failed. Any suggestions?

Asked by nickterdre 6 days ago

Sent emails not visible in sent folder

I'm running latest Thunderbird and Windows 10, both up to date Email reply is not in the Thunderbird sent folder but it is in the BT mail sent folder Searching Thunderb… (read more)

I'm running latest Thunderbird and Windows 10, both up to date

Email reply is not in the Thunderbird sent folder but it is in the BT mail sent folder

Searching Thunderbird finds the email and viewing as list shows location as Sent Checking on laptop running windows 11 gives same result


Suggestions please

Asked by Teka 6 days ago

Updated to Sonoma and unable to start Thunderbird using profile on external drive

Hi, I've updated to Sonoma on Mac and unable to start Thunderbird 115.8.1 (64-bit) which uses an external drive for my mail accounts. I'm getting the following error in… (read more)

Hi,

I've updated to Sonoma on Mac and unable to start Thunderbird 115.8.1 (64-bit) which uses an external drive for my mail accounts. I'm getting the following error in console:

System Policy: thunderbird(2230) deny(1) file-write-create /Volumes/ExternalDrive/Mail/Thunderbird/Profiles/abcdef123.default/.parentlock

There is no .parentlock file, and it looks like some problem with SIP permissions. I thought I could force it to re-request permissions with:

tccutil reset SystemPolicyRemovableVolumes org.mozilla.thunderbird

...but no luck.

Any idea how I can either a) force it to request the SystemPolicyRemovableVolumes permission, or otherwise fix the issue?

Thanks,

Bramble

Asked by BrambleMachine 6 days ago

Trying Thunderbird with outlook.com

I am trying Thunderbird with outlook.com email and calendar sync. Mail works fine, but I cannot connect using the tbsync and eas sync addons. When I try to add the acco… (read more)

I am trying Thunderbird with outlook.com email and calendar sync. Mail works fine, but I cannot connect using the tbsync and eas sync addons. When I try to add the account using exchange option, it just keeps querying for my credentials and reporting http 401 errors saying the credentials are incorrect.

What is the answer??

Asked by ronfilipek1 1 week ago

Last reply by ronfilipek1 6 days ago

Firefox refuses to be default browser

I've been unable to click through links in Thunderbird. It appears to be because Firefox refuses to be my default browser. When it asked whether I wanted it to be my de… (read more)

I've been unable to click through links in Thunderbird. It appears to be because Firefox refuses to be my default browser. When it asked whether I wanted it to be my default browser I answered yes, but then got a blue message saying I should go to settings/default apps. It has never done this before. I can't use Win 10 Settings because it doesn't do anything because it has been corrupted by a power cut. But this has not been a problem before because Firefox has always made itself the defealt browser when requested. I have tried doing it via the menue but I get the same message. So it appears, either Firefox has changed, or Windows 10, preventing from Firefox doing it itself. I haven't used any other browser. Edge was not set up. Any suggestions?

Asked by vlilley 1 week ago

Last reply by vlilley 6 days ago

Email, character coding off

Hello! I have been having an issue of character encoding being off in Thunderbird version 115.8.1 (64 bit). Recently, my emails have been going out with extra characters … (read more)

Hello! I have been having an issue of character encoding being off in Thunderbird version 115.8.1 (64 bit). Recently, my emails have been going out with extra characters in spacing. All the previous posts on this mention an option that I can no longer see in this version. Is there an update to this?


Thank you,

Komal

Asked by Komal Patel 6 days ago

How to enable/see POP3 logging on 115.8.1 (64 bit)

I have used TB for a long time now and never had this problem. If I configure it on a new PC (Win 10 Pro) to get mail from a zoho hosted account, hitting mail download ge… (read more)

I have used TB for a long time now and never had this problem. If I configure it on a new PC (Win 10 Pro) to get mail from a zoho hosted account, hitting mail download generates a bit of activity at the bottom of the window but no emails downloaded (I have checked there is one there) and no errors. I've disabled AV and no change. I'd like to see the POP3 traffic to try and diagnose the problem. How do I do that please? There seem to have been various generations of how this was done and the help is confusing - I've tried what I think are latest instructions but don't see an error console. Is there simply a way of getting the traffic spat into a text file please?

Asked by peter441 6 days ago

Thunderbird stops sending/receiving email

When I first start Thunderbird it works fine, for a while (as in possibly days). Then I notice when I try to send an email it just spins its wheels. When I shit it down t… (read more)

When I first start Thunderbird it works fine, for a while (as in possibly days). Then I notice when I try to send an email it just spins its wheels. When I shit it down then restart I get a poo-up saying Thunderbird is already running but not responding. Checking task manager I see two instances of Thunderbrd.exe in the liist. In order to successfully restart it I must first kill all instances (I use Sysinternals pskill.exe for this). Then when it restarts it typically downloads a messages that were previously blocked.

I've seen this behaviour even without firt trying a send. If I am expecting an email that isn't appearing (there is no indication of a problem when I try a demand fetch) I know that I'll have to do the same pskill/restart to fix it.

I'm running Thunderbird 115.8.1 (64-bit) on Windows 11 Home (currently up to date).

Asked by Zak River 6 days ago

Last reply by Zak River 6 days ago

I cannot send any mails with Mozilla thunderbrid sundenly ?

Sorry I am French, may English may be not accurate ! I am using Mozilla Thunderbird since a while now, and I had never a problem. Today, sundenly, I can't send anymo… (read more)

Sorry I am French, may English may be not accurate ! I am using Mozilla Thunderbird since a while now, and I had never a problem. Today, sundenly, I can't send anymore a single mail using Mozilla Thunderbird ? I get always this error message : "Service refused, please try later. OFR203_504 [504]" I try to fin a solution on the net but without great help, I don't know what todao, may be to fin another program instead of Mozilla Thunderbird ?

Asked by saintignan.sandra 6 days ago

Last reply by saintignan.sandra 6 days ago

Mozilla Firefox fails to update all files

On fully up-to-date Windows 10 Pro desktop, Mozilla 123.0 fails to fully update to 123.0.1, leaving behind several obsolete files and an additional version under Control … (read more)

On fully up-to-date Windows 10 Pro desktop, Mozilla 123.0 fails to fully update to 123.0.1, leaving behind several obsolete files and an additional version under Control Panel>Program and Features. This issue has been ongoing for at least three software updates. Only simple solution is to fully uninstall, clean directories and register and reinstall. Fairly inconvenient.

Asked by dgWork 1 week ago

Last reply by dgWork 6 days ago

Local folders disappeared in most recent update

Running Thunderbird on Ubuntu 22.04.4 A recent update -- 115.8.1 (64-bit) -- has left me with no local folders. They're just gone. Since I regularly archive into a caref… (read more)

Running Thunderbird on Ubuntu 22.04.4

A recent update -- 115.8.1 (64-bit) -- has left me with no local folders. They're just gone. Since I regularly archive into a carefully arranged set of those folders, this is a big problem.

I have a backup of ~home/.thunderbird but I fear that the database has been borked. I can delete/reinstall, and then recover an older .thunderbird folder if necessary but hope there is some simple answer to this.

Thanks.

Asked by dan249 6 days ago

Last reply by dan249 6 days ago

Email deleting is not allow.

I have tried to download FireFox, but my computer doesn't have enough space. My email options do not let me delete emails, stating an error, that there is not enough disk… (read more)

I have tried to download FireFox, but my computer doesn't have enough space. My email options do not let me delete emails, stating an error, that there is not enough disk space. Here is the message "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." I delete all emails from my trash folder, and with it empty, it still does not allow me to delete from the inbox.

Asked by willpower2 6 days ago

Microsoft Exchange NDR messages are delivered to junk folder when using Thunderbird.

Greetings. My organization experiences a strange issue regarding the Non-Delivery-Report (NDR) messages that are created by Microsoft Exchange Online and this problem oc… (read more)

Greetings.

My organization experiences a strange issue regarding the Non-Delivery-Report (NDR) messages that are created by Microsoft Exchange Online and this problem occurs only when we use Mozilla Thunderbird and only with my organization's domain (to which i am an admin). When we send an email to a non-existent email address, the NDR generated by Exchange is delivered to junk folder. I have already contacted Microsoft support, but since the problem does not occur when i use their products, they directed me to contact Thunderbird support instead.

No filters or rules have been set within the Thunderbird client. In fact, if i send the message and close Thunderbird before the NDR is received and then open another email client (e.g. Outlook in desktop or online), the NDR is still delivered in my junk folder, so it seems that the filtering is done in the server.

To my best judgement, since the message that is marked as junk is not the one that was generated and sent through Thunderbird but the one that the server informs me that the recipient's address does not exist, it seems to me that it is a server-side problem. Moreover, it seems to me that in this case Microsoft marks its own system-generated messages as junk which sounds a bit strange. However, Microsoft's support directed me to Thunderbird support so here we are.

Any help would be greatly appreciated. Feel free to ask me for any additional information that might be needed.

Thanks in advance.

Asked by vdrag 6 days ago

Last reply by vdrag 6 days ago

Thunderbird only shows mail when in troubleshoot mode

For two months I lose all the contents of my in basket when I close the software. It's easy to open in troubleshoot mode and thus get it back, but no one has been able t… (read more)

For two months I lose all the contents of my in basket when I close the software. It's easy to open in troubleshoot mode and thus get it back, but no one has been able to tell me why it happens in the first place and why I have to use troubleshoot mode all the time.

Asked by John Howard 6 days ago