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turn off tiny shopping cart over Firefox icon on the task bar

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started … (read more)

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started to show a tiny shopping cart icon over the task bar icon of Firefox (image attached). I don´t know what it's and I can't find the functionality that make that appear. So, How do I disable it? I use Firefox everywhere, and I don't like it, specially in my job's laptop as my boss can occasionally see it and it's obviously not work-related in my case. I use chatgpt to get answers and it points to a "Shopping Assistant" feature, but I don't find it. Is it related? The term is so common that I couldn't narrow down to my specific question (what is it and how to disable it)

I use windows 11 and 138.0.4 (64-bit)

Thanks in advance for help

Asked by Carlos F. 5 months ago

Last reply by Ed 5 months ago

Outlook LIVE (hotmail) - NOT THE APP - will not show pictures in Email anymore

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer. … (read more)

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer.

I have: Two Laptops - Windows 10 and 11 Use Outlook Live (Hotmail) via Firefox

All Firefox browsers are UP TO DATE - and I have checked all the settings I can find - including about: config on Firefox itself - for some reason Pictures from senders - Yes - those I trust - do NOT show - I checked on Chrome and no problem, Edge no Problem - pictures show on BOTH those browsers - However - I prefer USING FIrefox (I don't like Chrome and only use it if I have to track emails and use THOSE features etc.)- I disabled ANY AD Blockers I have. As for Virus Protection - On Windows 11 I have UltraAV on the Windows 10 just Microsoft Defender - This just started happening.

I DO NOT get any kind of placeholder or a red X or any text saying anything - Just NO pix show in my Inbox.

This DOES NOT happen with the Outlook App on my Android or it seems anywhere else.

Can anyone help me?

Asked by bobbi2 5 months ago

Last reply by Denys 5 months ago

pop-up message missing

I am on Firefox version 139.0. I have attached a screenshot shown in the following link. https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troublesh… (read more)

I am on Firefox version 139.0.

I have attached a screenshot shown in the following link.

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

I do not have this message. Have I turned something off, not set a option, or is there a problem with Firefox?

How can I tell if a web page is not being displayed correctly because of a missing pop-up?

Asked by Bill 5 months ago

Last reply by Ed 5 months ago

autofill email addresses

When I'm filling out a form o a website and get to a box for email address, I get a drop-down list of email addresses: some are correct, but some are ones which I no long… (read more)

When I'm filling out a form o a website and get to a box for email address, I get a drop-down list of email addresses: some are correct, but some are ones which I no longer use or are are misspelled (from one time that I mistyped it). How can I edit that list to delete this erroneous or no longer used email addresses?

Asked by DaveM 5 months ago

Last reply by Denys 5 months ago

new outlook disconnected

Suddenly my outlook account stopped working, unable to do anything, emails disappeared, is this a problem related to Microsoft Windows 11 connection? Couldn't get through… (read more)

Suddenly my outlook account stopped working, unable to do anything, emails disappeared, is this a problem related to Microsoft Windows 11 connection? Couldn't get through to microsoft help. What can I do?

Asked by candicedavid 5 months ago

Last reply by Wayne Mery 5 months ago

Pop up window that says I'm using older version of firefox

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser … (read more)

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser I always update Firefox when prompted, so it should be the latest version, unlike what it states in the popup window. If I want to use the browser, I have to sign in to the browser and sync my data and I have to re load all my tabs from my history. It is time consuming to the point where my colleagues who were using Firefox have uninstalled Firefox and are now using a different browser. I could do the same...but I want a solution. I'm using Windows 11.

Asked by Bugdriver 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Tab Subgroups?

I love having the ability to group some of my tabs but I'm wondering if it's possible to create "subgroups" of tabs inside of a "group". For instance, it would be very co… (read more)

I love having the ability to group some of my tabs but I'm wondering if it's possible to create "subgroups" of tabs inside of a "group". For instance, it would be very confusing & even chaotic to have one tab group named "Computers" that has tabs for sites where I buy computers/parts/software, sites where I go to for support for my hardware/software issues, & sites where where I can read reviews about the up & coming new hardware/software. However, the chaos would go away if I could have 3 tab subgroups (Shopping, Support, & News) UNDER a "top level" tab named "Computers".

From what I've been able to find on the Firefox website, this capability is not yet available but I'm wondering if it's something that's currently in development. If not, I would like to suggest that it be seriously considered. I realize that some people could take this kind of capability to the extreme, with hundreds of tabs organized using multiple "sub-tiers" & trying to develop something to support the extreme cases would be a nightmare. However, the ability to even two levels (groups & 1 level of subgroups) would be a HUGE improvement over the current situation.

Asked by Jeff Taylor 5 months ago

Last reply by Paul 5 months ago

Firefox not supporting video calls. Recent change by MS

bold text Microsoft seems to have cut Firefox out for video chats. This is a recent change. Their message is that video is not supported by my browser (Firefox) … (read more)

bold text

Microsoft seems to have cut Firefox out for video chats. This is a recent change. Their message is that video is not supported by my browser (Firefox)

Asked by krand7 5 months ago

Last reply by Glen Ford 2 months ago

Amazon multiple products page rendering error.

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products … (read more)

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products has large blank areas where the product should be. If I move the mouse over these spots, a soundless video will often display.

My clearing of the temporary cache files did not help. Stopping Ghostery doesn't help either. Other add-ons include Last Pass, Honey, Review Meta and Facebook Fences.

Help is appreciated.

Asked by labdaddy2001 4 months ago

Last reply by Chopper Whitewolf 3 months ago

HBO max won't load anymore

Recently my HBO max started to not load on firefox... I've tried the usual suspects, cleared cache and cookies multiple times, but when trying to pick a profile, just a b… (read more)

Recently my HBO max started to not load on firefox... I've tried the usual suspects, cleared cache and cookies multiple times, but when trying to pick a profile, just a black screen loads. Nothing happens.

Picture below, every logged link of the site is like this, i can only access links before login, like answers/support/ads,campaigns etc. Those kind of pages load.

Also, sometimes, when accessing the site through search engines, the site loads, but on a different profile than the one I use, but when trying to switch profiles, the same thing happens again, nothing loads.

Asked by jobomon 4 months ago

Last reply by jonzn4SUSE 4 months ago

missing a line

My desktop has a line where you search. I do not have the full line. Missing view history saved bookmarks, home,print, settings screen shot. I have a new laptop two days… (read more)

My desktop has a line where you search. I do not have the full line. Missing view history saved bookmarks, home,print, settings screen shot. I have a new laptop two days old. The top of the home page look different from what appears on my older desktop. How do I get the full line. Also the very top of the screen says file, edit, view,History, bookmarks, tool and help. I do i get these features?

Asked by kdbashkin 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Please help me exit kiosk mode

I have a lot of Firefox windows and tabs open, and I really don't want to lose my session. I wanted to open a webpage in Firefox in fullscreen mode. But evidently there'… (read more)

I have a lot of Firefox windows and tabs open, and I really don't want to lose my session.

I wanted to open a webpage in Firefox in fullscreen mode. But evidently there's some kind of serious flaw in Firefox that makes it incapable of opening webpages in fullscreen mode. Everyone says the only workaround is to open the webpage in kiosk mode. So I tried it.

But now I have two big problems:

1. One of my Firefox windows, with all its tabs, is stuck in kiosk mode. (Even if I close the window and then restore it with Ctrl+Shift+T, it's still in kiosk mode.)

2. All new Firefox windows I open with Ctrl+N are also stuck in kiosk mode.

I don't know what to do, and I'd really appreciate any help. Thanks!

Asked by rewiytodfdg 4 months ago

Last reply by Mike Kaply 3 months ago

Pin Websites to Firefox Icon in the Taskbar

Hello, I have just upgraded to windows 11. On firefox I used to be able to right mouse click on the firefox icon in the taskbar to select my saved saved (Pinned) websites… (read more)

Hello, I have just upgraded to windows 11. On firefox I used to be able to right mouse click on the firefox icon in the taskbar to select my saved saved (Pinned) websites. In the past with Windows 10 I right mouse clicked on the url of favorite websites then drag and drop on the firefox icon in the taskbar and that was it. On Windows 11 that no longer works. How do I pin my favorite websites to the firefox icon in the taskbar on Windows 11? I thank anyone for your help.

Asked by Steven16 4 months ago

Last reply by Denys 4 months ago