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  • Archived

When importing data from Chrome to Firefox, why am I NOT given the option to import my passwords?

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screen… (read more)

There are a million support articles on this and other sites that show all the steps to importing your passwords from Chrome to Firefox, and they usually include a screenshot that is identical to the one I've included, except for they also have a box you can check to import passwords. I successfully imported my cookies, browsing history, and bookmarks, but there was no passwords box for me to check and I haven't been able to import my passwords. Why is it that option not showing up for me?

Asked by jjj123 2 years ago

Last reply by McCoy 2 years ago

  • Archived

Google Meet audio not working

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a differ… (read more)

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a different browser so it's not my computer/mic. I've cleared my cookies/cache and disabled adblock, which is about where my know how ends. Any help would be much appreciated; I use Meet a lot for a side job and I haven't been able to search my way into a solution. I'm on Mac Catalina with FF 71.

Asked by Ladybug12 2 years ago

Last reply by eileen milla 1 year ago

  • Archived

How to find the folder containing a bookmark

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari the… (read more)

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari there an optional column for folder and you can then right-click and get an option to open the folder.

Is there a way to do this in Firefox?

-louie

Asked by Louie S 2 years ago

Last reply by eberger5 1 year ago

  • Archived

shortcut for switching browser windows?

Hello, I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found. Solutions using Tilde do n… (read more)

Hello,

I urgently ;-) need a shortcut to switch between open browser windows. It seems to be one of the basic ones, but is nowhere to be found.

Solutions using Tilde do not work for me becuse it's not available on my Apple keyboard.

Why not use Command +< or Command + > respectively, like many other apps do?

And why not at least let me configure that in a simple fashion myself???

Thanks for any solution!

Asked by 200cm 2 years ago

Last reply by artist3 1 year ago

  • Archived

warn on quit

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to ac… (read more)

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to accidentally do. Is there a way to keep this from happening? A simple "Are you sure" confirmation dialog would be great, or I really like the Chrome "hold command-Q" to exit feature. This seemingly simple function is proving extremely difficult to accomplish.

Yes, I'm aware of session restore, but (1) It does not preserve my window arrangement. I use multiple desktops for various tasks, and they each have related browser windows. (2) I need to see webpages exactly as they were when I opened them. Sessions expire, dynamic pages are refreshed, content is removed etc. That is all lost.

I do not want to disable session restore completely. It can still be useful. But, I do not want to trigger session restore automatically every time. Manual activation is ideal.

regarding: "browser.tabs.warnOnClose" I do not want a warning for closing multiple tabs. I often have many windows open and that warning gets annoying. It also doesn't prevent me from accidentally quitting when I only have one tab open.

I tried setting browser.warnOnQuit to true, but it's ignored.

I simply want a confirmation when I use the keyboard shortcut to QUIT. That's it. No side effects. Can Firefox do this?

Asked by MountainManJoe 2 years ago

Last reply by cor-el 9 months ago

  • Archived

Asked to log in to Sync every time I open Firefox 76

Honestly, I don't care about Sync. I only use my desktop computer. My cookies are always set to be saved. I never delete them. But every time I open Firefox 76, I see the… (read more)

Honestly, I don't care about Sync. I only use my desktop computer. My cookies are always set to be saved. I never delete them. But every time I open Firefox 76, I see the Important News page about profile changes with a log/in request on the right side. In Preferences, I set a custom URL for my homepage. That did not change what I see first when I open Firefox 76. I never sign out, just open and close the Firefox window, and all it is set to save all of my login information. How can I go straight to my home tab without seeing this one about profiles changes?

Asked by Andrea 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

error message

I am getting an error message at the bottom of the page when I use Firefox. It says Mozilla Firefox seems slow... to... start. And wants me to click on a button to find o… (read more)

I am getting an error message at the bottom of the page when I use Firefox. It says Mozilla Firefox seems slow... to... start. And wants me to click on a button to find out how to speed it up. Is this genuine and from Mozilla or is it a scam? I know I am probably sounding a bit paranoid but I am really careful these days. Cheers, Dave

Asked by davepoole 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox Sync, log out and privacy

Hi everyone, I was wondering if there is a possibility to delete automatically bookmarks, passwords, etc, when I logged out of firefox sync? It can be useful for example … (read more)

Hi everyone, I was wondering if there is a possibility to delete automatically bookmarks, passwords, etc, when I logged out of firefox sync? It can be useful for example when I am working on a computer other than my own. Thanks for your help. Emmanuel

Asked by emmanuel.quillet 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why does not Firefox supports Touch Bar completely?

Hi, I always use Firefox. I wonder why Microsoft Edge which was born later than Firefox supports Touch Bar completely, on the other hand Firefox which was born so long be… (read more)

Hi, I always use Firefox.

I wonder why Microsoft Edge which was born later than Firefox supports Touch Bar completely, on the other hand Firefox which was born so long before Edge doesn't support Touch Bar completely?

TouchBar on Firefox show static buttons only. It's so stupid, I think.

The features of Media Scrubber and going to registered site on top sites can be only operated on Touch Bar, but going to previous/forward page, opening new tab, and reloading page is also available on keyboard shortcut.

I think it is meaningless that supports only these features that can be operated by keyboard. It is worth supporting features that can be only operated by TouchBar such as Media Scrubber.


I want Mozilla to support these feature of Touch Bar like Media Scrubber completely because I love Firefox.

Asked by Uhucream 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"history" on a Firefox on a mac is only one month???

MAc mojave 10.14.6 I am trying to use "history" to find a document from 2019 but history is now limited to one month !! This is nearly useless, how to I get it work … (read more)

MAc mojave 10.14.6

I am trying to use "history" to find a document from 2019

but history is now limited to one month !! This is nearly useless, how to I get it work properly again?

Asked by SusanBayRifkin 1 year ago

Last reply by bnmounir 1 year ago

  • Archived

Browser problem

Cannot delete history from side bar. Tried all the different solutions, will not clear in preferences, through library or through private browsing.. Just happened, right … (read more)

Cannot delete history from side bar. Tried all the different solutions, will not clear in preferences, through library or through private browsing.. Just happened, right after auto update of firefox. I just reinstalled but nothing changed.

Asked by dedaugherty150 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can find my javascript issue

Hello, I'm a developper on the "Rainbow" application, when I try to call a device in Webrtc firefox crashes. So, this issue also exists in safe mode This bug doesn't exis… (read more)

Hello,

I'm a developper on the "Rainbow" application, when I try to call a device in Webrtc firefox crashes. So, this issue also exists in safe mode This bug doesn't exist on chrome The id : b73b7934-bfe8-4734-8f16-372180200529

So, I don't know in my code where the issue comes from, and if I activate the debug, with breakpoints and step by step, I don't reproduce the issue.

So, can you help me to know how to find the issue (if the bug is in my side)

thanks

best regards

Philippe

Asked by philip.lemaire 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Using an secondary email adress as a new account

Hi, I had an second email address added to my account. I removed it, because I want a second account for this address. But this is not possible. If I want to create a… (read more)

Hi,

I had an second email address added to my account.

I removed it, because I want a second account for this address.

But this is not possible.

If I want to create a new account through the firefox interface, it seems like it is still connected to my old account. If I want to initiate a password reset, this is not possible.

What can I do?

Asked by kb15 1 year ago

Last reply by cor-el 1 year ago

  • Archived

WIX ADI not loading in Firefox: Crossplatform

I'm having issues with the WIX ADI not opening for my website and redirecting me to the create new web page screen. Whenever I try to open the ADI, the following appears … (read more)

I'm having issues with the WIX ADI not opening for my website and redirecting me to the create new web page screen. Whenever I try to open the ADI, the following appears in the console: https://pastebin.com/UMQhN8aX

Here's a video of what's happening: https://drive.google.com/drive/u/0/folders/1-s-b0U94pCqtPnV0EqOEE9pRbBopeYs5

I've tried with a fresh version of Firefox and have tried Catalina 10.15.4, Windows 10, and Windows 7.

I've contacted WIX support and they've been very unhelpful and told me to refer to browser support. The functionality works fine in Chrome.

Any help would be appreciated.

Asked by Paul Krznaric 1 year ago

Last reply by Mick 1 year ago

  • Archived

Passwords

Hi. 2 issues. Was using Lastpass but too wonky. I exported all user names, websites and passwords to my Mac desktop in .CSV and .PDF How can I import these into lockwise… (read more)

Hi. 2 issues. Was using Lastpass but too wonky. I exported all user names, websites and passwords to my Mac desktop in .CSV and .PDF How can I import these into lockwise? Also, My desktop is a Mac and my email is cox.net My phone is Android with Gmail.com. How can I merge the two? I've stopped using Safari because I can't get my passwords on my phone...and i refuse to switch to Iphone. Love my Android. Any help? Thank y'all very much.

Asked by sealevel2 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Certificate not working

I am trying to access a website I use for work and needed to add a certificate in the keychain (I'm on a Mac). It works fine on Chrome but since I switched to Firefox (fo… (read more)

I am trying to access a website I use for work and needed to add a certificate in the keychain (I'm on a Mac). It works fine on Chrome but since I switched to Firefox (for another website that is buggy on Chrome) I can't access it. My company doesn't support Mac so no help there. Here's my error message:

An error occurred during a connection to remotegw2-dhhs.ne.gov. SSL peer was unable to negotiate an acceptable set of security parameters.

Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

I tried to import the certificate from my keychain but it's not visible there as an acceptable file. I have no idea what to do. Not just a liddlelost, but reallylost. Thanks!

Asked by LiddleLost 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Menu bar

Since the latest Mac OS and Firefox updates, Firefox only shows the word "Firefox" on the menu bar. File, Edit, View etc. are hidden. How can I restore the menu bar to de… (read more)

Since the latest Mac OS and Firefox updates, Firefox only shows the word "Firefox" on the menu bar. File, Edit, View etc. are hidden. How can I restore the menu bar to default view for ‘Firefox’?

Asked by vlberr33 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to ensure Privacy Settings are honored...or is there a cached web content loophole?

I've noticed that searches retain information about my previous searches after I close the browser; 'Delete cookies and site data when Firefox is closed' setting is selec… (read more)

I've noticed that searches retain information about my previous searches after I close the browser; 'Delete cookies and site data when Firefox is closed' setting is selected. My tests seem to point to a security loophole with Cached Web Content.

Question: how can I ensure privacy settings are honored, or, if there is a loophole, how can I get Firefox to also clear Cached Web Content on close?

In my repeated test cases, I used bing to search for '5/8 irrigation kit', then closed the browser and reopened. Cookies and site data show 0 bytes (see attached images), Cached Web Content show something greater than 0.

Next, I go to bing.com/news, scroll through stories, and see an advert for an irrigation kit as one of the sponsored adverts.

As a further test after the original search, I try the following to see if I was being track another way, with the same resulting sponsored advert showing:

  • Restarted laptop
  • Restarted ONT (to get a new IP) and wifi

The following 2 scenarios seemed to resolve the issue after the original search and seeing the same resulting sponsored advert:

  • Turned on VPN
  • Cleared Cached Web Content

Clearing Cached Web Content seems to be the solution, and a possible privacy loophole. Cached Web Content is not part of the auto-delete-at-close feature.

Oddly, I haven't been able to consistently replicate the above starting with the VPN on and having it on through the tests. It sometimes shows the same resulting sponsored advert, and sometimes not.

I tried to replicate this with Safari. It's auto-delete feature at close and similar privacy setting seems to work according to what I would expect with the same test scenario; which is, no previous search-informed sponsored advert.

Details:

  • Firefox 76.0.1 (64-bit)
  • Firefox privacy settings shown in attached images
  • MacBook Air 2019
  • macOS Catalina Version 10.15.4
  • Verizon Fios

Asked by KC 1 year ago

Last reply by cor-el 1 year ago