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I just got a new laptop. I downloaded firefox because i had it on my laptop that broke. For some reason it synced data and bookmarks from an account back in highschool that i havent touched in years. i use it on my phone so everything on my phone is correct but how do i get it to sync from my old laptop to this new one? I'm very confused and i'd appreciate help with this so i dont have to go back through and find and save everything all over again.

Hello Mozilla users,

I have a weird question, i want to update my bios for the microcode error, and i wonder if updating my bios will make my "restore your previous session" tabs go poof, or that will still stay there? And if it will disappear is there a way to back it up?

I want to mention that i have the Sync on and i have the Open Tabs selected.

Thank you, Gabriel

I recently lost access to my main PC, and with it, all of my bookmarks from that comp's Firefox. Lo and behold, I have every single bookmark available on my phone's Firefox browser. I cannot for the life of me get them on my new PC's browser, however. Sync doesn't do anything, and I am unable to get them to transfer. What am I doing wrong? Thank you in advance for your help!

A while ago, my browser refused to start. Apparently it got corrupted during an update and i had to de- and re-install. That worked but i lost all bookmarks and saved passwords. Now i lost access to my email account because I cannot for the life of me remember my password. Google recovery keeps sending the recovery code to the same emailadres that i dont have access to. Other recovery stept arent working.

Is there a way for me to find the old saved passwords from before the re-install? Please, i need access because so many accounts on other websites use that email address. Please help me i dont know what to do.

hello, I recently formatted my PC, and when installing Firefox again, I logged into my account and tried to sync to get my history, extensions and bookmarks. But I can't for some reason. can you help?

I tried to open my Firefox browser, but was unable to. Same thing with my Google chrome browser. I ran the troubleshooter for network problems, but unable to get a solution.

I downloaded a new Firefox browser in the hopes that it would let me access the other browser so I could retrieve all the settings, bookmarks, etc. However, everything disappeared when the new browser was installing.

Is there any way for me to retrieve that information or is it a total loss?

I was signed in on my account on the same computer but was not able to get previous bookmarks from my account. I could be not doing it right but I would like to know how to recover from a previous version.

I am trying to get rid of old bookmarks.

I logged out of all my devices except my main PC, deleted many folders of unwanted bookmarks.

changed my password

on my other devices that were not connected to sync, I deleted all bookmarks completely.

I only wanted what was on my main PC that I worked so hard on.

now tonight on my PC all the old bookmarks are back again.

this page doesn't make any sense, there is no option to "Delete data from this device" when I sign out.

[https://support.mozilla.org/en-US/kb/delete-sync-data-firefox-signing-out...]

How could i restore the bookmarks that i mistakenly deleted? Going back to the sync from 2 weeks ago, I don't have any of my bookmarks at all, I don't have them locally saved, the deletion happened before I reinstalled the operating system

I can't find how to transfer existing files to sd card. My phones internal storage is almost gone. There is no space for even the smallest app. I have mounted and formatted the sd card and it does appear on my phone. I just can't access any sd card options. Thank you for help.

The subject says it all.

Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my bookmarks were safe. When I redownloaded and signed into Firefox from my Macbook I had no Bookmarks, no backup file, clicked sync, nothing happened. I still had all my bookmarks on my iPhone Firefox there and tried sync there.

Instead of syncing all my existing bookmarks or giving me a warning I was going to sync my Macbook(missing all bookmarks) to my iPhone(still had all bookmarks) it sync'd to now the iphone having no bookmarks, account passwords or cookies.

I have read through all the articles, I have tried to contact any support. Please help.

Thanks, Garrrett

So. I fired up the computer this morning. A new one, just got it in September. I have used saved passwords for many years. You have to use the primary password (was master password) to get to that file.

Except now I can't. I get a blurry screen with a banner across the top telling me to log in. But when I click on the "log in" button, nothing happens. If I click the X to close that banner, it does close. And there's various links left on the blurred screen. "Learn more", "passwords support", "import passwords from another browser" or "from a file". But none of those links work. Nothing happens when I click them.

When it says "Log in", I don't even know what I'm supposed to log in to. I don't get a chance to give the primary password. Logging onto Mozilla hasn't made a difference.

So now, I don't have access to ANY of my passwords. WTF Firefox? Can anybody help me? Will anybody help me?

I managed to get to my password because I'm on a new laptop and have not discarded the old one yet. But that's hardly a solution - keeping an extra computer around to look up passwords. I have a few passwords which I put in an old fashioned Rolodex. Maybe I better do that for everything.

I'm elderly. I rarely use my computer away from home. I don't want or need this "sync" feature. After all these years, am I going to have to look for a new browser because of this FAIL? Or is there some way out of it? As it stands now, I have no idea how to get into sync, even if I did want it.

Where did this come from? It's totally out of the blue. WTF? Can I get past this problem? How?

Ubuntu 22 LTS, Firefox 131.0.3 (64-bit). My machine crashed last night, but when I booted it this morning to start figuring out what's wrong all my windows/tabs came up. (I have at least 6 windows (for organization of my) hundreds of tabs.) After 6 or so reboots (testing various usb device plug-in configurations) I'm finally done, but now only have 1 blank firefox window. I created an account for syncing so I wouldn't have to redo all that when I upgrade OS periodically; however, I didn't think this would happen, so I didn't sync before this.

I would REALLY like to get my windows/tabs back in the configuration they were. Under 'manage history' there's an import/backup option, with restore; under that, it shows Yesterdays Date with 563 items, but clicking on 'restore' for that tells me it will replace my bookmarks file...

And I don't know how to retrieve the previously synced data, having only used it in the (presumed) other direction.

Any clues welcome!

I thought I just needed to sync my account ( three bars > user name > sync now) and sign out before resetting my computer. After doing so I thought by signing in it would recover my bookmarks and passwords, etc. I did NOT do the proper way: https://support.mozilla.org/en-US/kb/switching-devices which I realized after performing the reset.

Am I completely SOL? Or is there a way to recover these - I really hope there is I had a lot of bookmarks.

Thank you for your time and support!

I got an error popup when I opened Firefox. It says that the bookmarks and history system aren't functional because they're being used by another program. I believe that bcwipe is the program, although it has never done this before. About:support is not providing any additional information. I cannot restore my bookmarks from the bookmarks toolbar either, even though there appears to be backup copies there, but they won't open. Does anyone have any suggestions?

I was reading on my Android phone and suddenly lost my entire library. How do I get it back on my phone? I can see them in my Amazon accout on my desk top but back injury doesn't let me sit at my desk for long periods. Any suggestions?