• Archived

Download manager is not showing all download history

My download library window used to display files well over a year old, everything I have saved since the last time I deleted all browser history. Recently, everything ol… (read more)

My download library window used to display files well over a year old, everything I have saved since the last time I deleted all browser history. Recently, everything older than six months was no longer displayed. The files are still there, I just have to search for them. Now it no longer shows anything older than 4 months. "Show all history" does not work. Is there a way to restore that list?

Asked by foxfire87 5 years ago

Last reply by cor-el 5 years ago

  • Archived

thunderbird freezes several times a day on mac when sending mail. I have to force quit and start it again. [Mac]

Several times a day, thunderbird (52.3.0) will freeze right after I send mail, giving me the spinning beachball of death. I have to force quit and start it again. I'm run… (read more)

Several times a day, thunderbird (52.3.0) will freeze right after I send mail, giving me the spinning beachball of death. I have to force quit and start it again. I'm running MacOS 10.12.6

Asked by pfworks 5 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

An error occurred while sending mail:

Incoming mail continues to work fine. Error only occurs on outgoing: An error occurred while sending mail: The mail server sent an incorrect greeting: cdptpa-cmomta02 cm… (read more)

Incoming mail continues to work fine. Error only occurs on outgoing:

An error occurred while sending mail: The mail server sent an incorrect greeting: cdptpa-cmomta02 cmsmtp ESMTP server temporarily not available AUP#O-1090.

Started about a month ago, after working for years and through many upgrades. Incoming mail continues to work fine. Error only occurs on outgoing.

Added two new email accounts to the Thunderbird client (for outlook and gmail) about that time. Both of them are currently working fine.

Asked by ncsmith 4 years ago

Last reply by user01229325 4 years ago

  • Archived

you must log into server... how do I get rid of this message step by step

I want to get rid of the useless error message at the top of my page you must log in to this network before you can assess the internet. Step by step please where do I lo… (read more)

I want to get rid of the useless error message at the top of my page you must log in to this network before you can assess the internet. Step by step please where do I look and how do I get rid of it. I've tried using the forums but its too vague about how to disable it.

Asked by TallTree123 3 years ago

Last reply by Stan_Schultz 3 years ago

  • Archived

My quota is 91% full, I changed setting 'delete all but recent 2000 mails', now the 'newest' mails is from 2016.

Now the most recent mails of two years are gone, most recent mail is from 2016. Nevertheless my quota is still 91% full. Did I completely lost these mails, or can I recov… (read more)

Now the most recent mails of two years are gone, most recent mail is from 2016. Nevertheless my quota is still 91% full. Did I completely lost these mails, or can I recover them? And how to make sure the newest 2000 mails stay, while anything older gets deleted - and my quota usage comes down.

Thanks for your help. Much appreciated

Asked by Axelschmidt 3 years ago

Last reply by Wayne Mery 11 months ago

  • Archived

How do I export just ONE bookmark folder for copying to another computer?

I have multiple Bookmark folders. I want to export (and then import) just ONE of the folders to another computer. When I go through the EXPORT BOOKMARKS TO HTML proces… (read more)

I have multiple Bookmark folders. I want to export (and then import) just ONE of the folders to another computer.

When I go through the EXPORT BOOKMARKS TO HTML process the html document created contains ALL 18 FOLDERS even though at the time of creating the document, at the bottom of the export menu page in the "NAME" slot it showed just the name of the folder I wanted to export.

As far as I know there is no way to edit the html document to delete the unwanted folders. If there is, please share the information.

Thank you for your assistance.

Asked by Leah3 3 years ago

Last reply by cor-el 3 years ago

  • Archived

IMAP syncronization problems

In Thunderbird, I set up an IMAP account to a server with about 4000 emails spread across three years. with synchronization enabled all emails were downloaded to the Thu… (read more)

In Thunderbird, I set up an IMAP account to a server with about 4000 emails spread across three years. with synchronization enabled all emails were downloaded to the Thunderbird client. to reduce storage, I enabled the option to delete all but the most recent 2000 messages. Thunderbird deleted the most recent 2000 messages instead of the oldest messages. If this a known bug or an I misunderstanding the option?

 Thanks,  Charles

Asked by ckriss 3 years ago

Last reply by Wayne Mery 11 months ago

  • Archived

Crash City - PLEASE HELP!! - Sending everything including a dump file.

Name: Thunderbird Version: 60.8.0 Build ID: 20190703133823 User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Thunderbird/60.8.0 O… (read more)

Name: Thunderbird

   Version: 60.8.0
   Build ID: 20190703133823
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Thunderbird/60.8.0
   OS: Windows_NT 10.0
   Multiprocess Windows: 0/0 (Disabled)
   Google Location Service Key: Missing
   Google SafeBrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (imap) imap.mail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.mail.com:465, SSL, passwordCleartext, true
   account4:
     INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
 Crash Reports for the Last 3 Days
 All Crash Reports
 Extensions
     Name
     Version
     Enabled
     ID
     Lightning
     6.2.8
     true
     {e2fda1a4-762b-4020-b5ad-a41df1933103}
 Security Software
   Type: Name
     Antivirus: Norton Security Online
     Antispyware:
     Firewall: Norton Security Online
 Graphics
     Features
     Compositing: Basic
     Asynchronous Pan/Zoom: none
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000001960e)

EGL_VERSION: 1.4 (ANGLE 2.1.0.ed76a1a5ec3e) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses

     WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0)
     WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.ed76a1a5ec3e)
     WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 000000000001960e)

EGL_VERSION: 1.4 (ANGLE 2.1.0.ed76a1a5ec3e) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses

     WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 520 Direct3D11 vs_5_0 ps_5_0)
     WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.ed76a1a5ec3e)
     WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
     WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Off Main Thread Painting Enabled: true
     DirectWrite: true (10.0.18362.267)
     GPU #1
     Active: Yes
     Description: Intel(R) HD Graphics 520
     Vendor ID: 0x8086
     Device ID: 0x1916
     Driver Version: 24.20.100.6194
     Driver Date: 6-20-2018
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Subsys ID: 00000000
     RAM: Unknown
   GPU #2
     Diagnostics
     AzureCanvasAccelerated: 0
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: cairo
     Decision Log
     HW_COMPOSITING: disabled by user: Disabled by pref
     D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
     DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
     D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 co

Asked by marvinmartin04 3 years ago

Last reply by Wayne Mery 3 years ago

  • Archived

When I press the Send button WHY there is no immediate feedback and sometimes Crashes?

Pressing the Send button, on my Fully Updated, Freshly re-installed Thunderbird, gives NO FEEDBACK and then sometimes Crashes. Like nothing happens. I have a Fiber optic … (read more)

Pressing the Send button, on my Fully Updated, Freshly re-installed Thunderbird, gives NO FEEDBACK and then sometimes Crashes. Like nothing happens. I have a Fiber optic connection and I FREAKING KNOW that it is working because it eventually gives an error message when I try to close it. Because it pissed me off so I copied the file to the Online Email interface for the Email provider.

I can understand crash reports when I close Thunderbird, it gets confused, but when I close just the Email window... What Happens THEN!?!

Asked by CommunistThug247 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

latest update - thunderbird crashes. can't start in safe mode. crashes again.

today update popped. i let it update and now my thunderbird doesn't want to start neither in safe mode. i don't have any plugins. it's just vanilla. can anyone help? her… (read more)

today update popped. i let it update and now my thunderbird doesn't want to start neither in safe mode. i don't have any plugins. it's just vanilla.

can anyone help?

here's my log: https://pastebin.com/ysuAJuh1

Asked by katmai1 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

thunderbird crashes repeatedly upon startup

I can't get Thunderbird to start up at all. It crashes repeatedly upon startup. Completely dead. Using Windows 10 and should be the latest Thunderbird, whatever version t… (read more)

I can't get Thunderbird to start up at all. It crashes repeatedly upon startup. Completely dead. Using Windows 10 and should be the latest Thunderbird, whatever version that is. I think the latest update was fairly recently. It was working fine yesterday, will not start up today.

Asked by Beadmaster 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

Portable Thunderbird Keep crashing - Even on different computers

AdapterVendorID=0x8086 Add-ons=quickFilters%40axelg.com:4.3.1,quickfolders%40curious.be:4.17.4,%7B9c21158b-2c76-4d0a-980a-c51fc9cefaa7%7D:0.22.1,%7Be2fda1a4-762b-4020-b5a… (read more)

AdapterVendorID=0x8086 Add-ons=quickFilters%40axelg.com:4.3.1,quickfolders%40curious.be:4.17.4,%7B9c21158b-2c76-4d0a-980a-c51fc9cefaa7%7D:0.22.1,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:68.3.1,marcoagpinto%40mail.telepac.pt:2.79,localfolder%40philoux.eu:2.0.2,%7BCC3C233D-6668-41bc-AAEB-F3A1D1D594F5%7D:0.10.6,wetransfer%40extensions.thunderbird.net:2.0.0,bdThunderbird%40bitdefender.com:7.0 BIOS_Manufacturer=Hewlett-Packard BuildID=20191215232630 CPUMicrocodeVersion=0x25 EMCheckCompatibility=true FramePoisonBase=0000004041080832 FramePoisonSize=65536 GraphicsCriticalError=|[0][GFX1-]: D3D11 layers disabled due to a prior crash. (t=50.5903) InstallTime=1577126726 MemoryErrorCorrection=None Notes=\nFP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+4 ProductID={3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName=Thunderbird ReleaseChannel=release SafeMode=0 ServerURL=https://crash-reports.mozilla.com/submit?id={3550f703-e582-4d05-9a08-453d09bdfdc6}&version=68.3.1&buildid=20191215232630 StartupCrash=1 StartupTime=1577126726 Version=68.3.1 Winsock_LSP=Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 \n AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 \n MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\\system32\\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 \n MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\\system32\\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 \n RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a \n MSAFD Irda [IrDA] : 2 : 26 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 3972523d-2af1-11d1-b655-00805f3642cc \n MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a \n MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\\system32\\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a useragent_locale=en-US CrashTime=1577126730 UptimeTS=54.81028 BreakpadReserveAddress=123863040 BreakpadReserveSize=83886080 BlockedDllList= SystemMemoryUsePercentage=15 TotalVirtualMemory=4294836224 AvailableVirtualMemory=3681955840 TotalPageFile=39343480832 AvailablePageFile=33456742400 TotalPhysicalMemory=34243207168 AvailablePhysicalMemory=28861673472 ThreadIdNameMapping=14132:"Gecko_IOThread",7148:"JS Watchdog",1436:"JS Helper",7196:"JS Helper",5196:"JS Helper",292:"JS Helper",5368:"JS Helper",14272:"JS Helper",14108:"JS Helper",13572:"JS Helper",13300:"Link Monitor",3576:"Socket Thread",11320:"Timer",6960:"Cache2 I/O",4316:"Cookie",7936:"StreamTrans #1",13896:"DOM Worker",1144:"IPDL Background",12652:"StreamTrans #6",13996:"StreamTrans #7",11820:"StreamTrans #11",5272:"StreamTrans #19",14252:"GMPThread",14288:"Worker Launcher",6744:"WindowsVsyncThread",13448:"Compositor",11544:"ImgDecoder #1",13548:"ImageIO", MinidumpSha256Hash=7e35a1c1197e251338ea0b3b144873975fbb5fe9d11cf4c4932ce805c1f8e561 StackTraces={"crash_info":{"address":"0xc4","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"main_module":0,"modules":[{"base_addr":"0xa20000","code_id":"5DF6D0745c000","debug_file":"thunderbird.pdb","debug_id":"9C86C1E8970317FF4C4C44205044422E1","end_addr":"0xa7c000","filename":"thunderbird.exe","version":"68.3.0.7288"},{"base_addr":"0x51790000","code_id":"5DF6D0B55d000","debug_file":"nssckbi.pdb","debug_id":"DD0B4CB6538626164C4C44205044422E1","end_addr":"0x517ed000","filename":"nssckbi.dll","version":"68.3.0.7288"},{"base_addr":"0x517f0000","code_id":"5DF6D0D170000","debug_file":"freebl3.pdb","debug_id":"E1CFC839F058FF914C4C44205044422E1","end_addr":"0x51860000","filename":"freebl3.dll","version":"68.3.0.7288"},{"base_addr":"0x51860000","code_id":"5DF6D0B035000","debug_file":"softokn3.pdb","debug_id":"FBAF60FF734C579B4C4C44205044422E1","end_addr":"0x51895000","filename":"softokn3.dll","version":"68.3.0.7288"},{"base_addr":"0x518a0000","code_id":"353AA31454000","debug_file":"webauthn.pdb","debug_id":"0B862D5EA2FBCB4448086C5DAFA2BAE41","end_addr":"0x518f4000","filename":"webauthn.dll","version":"10.0.17763.1"},{"base_addr":"0x51900000","code_id":"4BABA6D3d000","debug_file":"credui.pdb","debug_id":"FBFD10A1153812CD7A10BC1311A1DC801","end_addr":"0x5190d000","filename":"credui.dll","version":"10.0.17763.404"},{"base_addr":"0x51910000","code_id":"5DF6D1835776000","debug_file":"xul.pdb","debug_id":"B964DF4D0EE6BE624C4C44205044422E1","end_addr":"0x57086000","filename":"xul.dll","version":"68.3.0.7288"},{"base_addr":"0x57090000","code_id":"5DF6D029c000","debug_file":"lgpllibs.pdb","debug_id":"D3B9DECEAE03E9A24C4C44205044422E1","end_addr":"0x5709c000","filename":"lgpllibs.dll","version":"68.3.0.7288"},{"base_addr":"0x570a0000","code_id":"5DF6D0B09000","debug_file":"prldap60.pdb","debug_id":"E10655B0C66861404C4C44205044422E1","end_addr":"0x570a9000","filename":"prldap60.dll","version":"68.3.0.7288"},{"base_addr":"0x570b0000","code_id":"5DF6D0A322e000","debug_file":"nss3.pdb","debug_id":"2FDE938F783CFCFA4C4C44205044422E1","end_addr":"0x572de000","filename":"nss3.dll","version":"68.3.0.7288"},{"base_addr":"0x572e0000","code_id":"5DF6D05E2c000","debug_file":"ldap60.pdb","debug_id":"5C5F3AE4D8F4D0D54C4C44205044422E1","end_addr":"0x5730c000","filename":"ldap60.dll","version":"68.3.0.7288"},{"base_addr":"0x57310000","code_id":"5B3EFA0C14000","debug_file":"vcruntime140.i386.pdb","debug_id":"F6E4E6F7A2F74045B8636A46DE86B7761","end_addr":"0x57324000","filename":"VCRUNTIME140.dll","version":"14.15.26706.0"},{"base_addr":"0x57330000","code_id":"5B3EFA1870000","debug_file":"msvcp140.i386.pdb","debug_id":"8779276EC0C74FC2A764D023A11167D91","end_addr":"0x573a0000","filename":"msvcp140.dll","version":"14.15.26706.0"},{"base_addr":"0x573a0000","code_id":"5DF6CD2033000","debug_file":"mozglue.pdb","debug_id":"7055E508F3C4D7A94C4C44205044422E1","end_addr":"0x573d3000","filename":"mozglue.dll","version":"68.3.0.7288"},{"base_addr":"0x5b2b0000","code_id":"5DC18CB0b8000","debug_file":"gemmauf32.pdb","debug_id":"89BCD75F17024B758FA89E28E83130D81","end_addr":"0x5b368000","filename":"gemmauf32.dll","version":"1.18.88.0"},{"base_addr":"0x6c8c0000","code_id":"E31E5CD899000","debug_file":"mscms.pdb","debug_id":"39EF6E9DF8E4AEA8B661BB7F296D85281","end_addr":"0x6c959000","filename":"mscms.dll","version":"10.0.17763.1"},{"base_addr":"0x6c9e0000","code_id":"378A7B6D16000","debug_file":"nlaapi.pdb","debug_id":"A21E3217B7319BDADE4375A952C67F791","end_addr":"0x6c9f6000","filename":"nlaapi.dll","version":"10.0.17763.134"},{"base_addr":"0x6ca00000","code_id":"A35E62F716000","debug_file":"pnrpnsp.pdb","debug_id":"0B403AE8552F961C8E54E77F3D7008751","end_addr":"0x6ca16000","filename":"pnrpnsp.dll","version":"10.0.17763.1"},{"base_addr":"0x6ca20000","code_id":"9E68C91111000","debug_file":"NapiNSP.pdb","debug_id":"6E9D7512EC4145340CAE20FC1F21868C1","end_addr":"0x6ca31000","filename":"NapiNSP.dll","version":"10.0.17763.1"},{"base_addr":"0x70990000","code_id":"E041C322c000","debug_file":"ColorAdapterClient.pdb","debug_id":"47416C54188C60A391D9A6BA75BF03671","end_addr":"0x7099c000","filename":"ColorAdapterClient.dll","version":"10.0.17763.1"},{"base_addr":"0x71100000","code_id":"42C4CE1810000","debug_file":"wshbth.pdb","debug_id":"14E58D0D0A2AF6378CCE87F97C08505B1","end_addr":"0x71110000","filename":"wshbth.dll","version":"10.0.17763.1"},{"base_addr":"0x71820000","code_id":"1D0DB37C15f000","debug_file":"dcomp.pdb","debug_id":"EECCC633AFF2945A506ABF49EA5C41481","end_addr":"0x7197f000","filename":"dcomp.dll","version":"10.0.17763.592"},{"base_addr":"0x71bb0000","code_id":"956933E6b000","debug_file":"winrnr.pdb","debug_id":"9873A9E88F0F767E674370DD6EAE53961","end_addr":"0x71bbb000","filename":"winrnr.dll","version":"10.0.17763.1"},{"base_addr":"0x71c20000","code_id":"02FD645E290000","debug_file":"DWrite.pdb","debug_id":"ACF04EE2B06FEE7F1D2629CEFA31DAE71","end_addr":"0x71eb0000","filename":"DWrite.dll","version":"10.0.17763.864"},{"base_addr":"0x72930000","code_id":"99012CFE8000","debug_file":"avrt.pdb","debug_id":"8C40F49C451077980256248B26EA9EAF1","end_addr":"0x72938000","filename":"avrt.dll","version":"10.0.17763.1"},{"base_addr":"0x72a10000","code_id":"49AE7296a4000","debug_file":"dxgi.pdb","debug_id":"A4CE6D209307C5226707FCB85D92ADA71","end_addr":"0x72ab4000","filename":"dxgi.dll","version":"10.0.17763.771"},{"base_addr":"0x730a0000","code_id":"EE8B810D229000","debug_file":"d3d11.pdb","debug_id":"58C8461C47FC8636A4569A39BC955FB51","end_addr":"0x732c9000","filename":"d3d11.dll","version":"10.0.17763.1"},{"base_addr":"0x73370000","code_id":"5DD55E2Ca7000","debug_file":"atcuf32.pdb","debug_id":"F616AF5A46264ECF93C5AFA06B6095DE1","end_add

Asked by Hemant Patel 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

search results

This newest version provides search results of all kinds of off the wall engines like tikitoks.com, socialcatfish.com and many more obscure sites. How do I remove them fr… (read more)

This newest version provides search results of all kinds of off the wall engines like tikitoks.com, socialcatfish.com and many more obscure sites. How do I remove them from my google search results?

Asked by dave.ferron 2 years ago

Last reply by McCoy 2 years ago

  • Archived

Thunderbird crashes when opening and checking folders. Only seems to happen since update.

When Thunderbird opens it crashes when it reaches the checking folders stage. This seems to be happening to more computers in the company every day and we are unable to r… (read more)

When Thunderbird opens it crashes when it reaches the checking folders stage. This seems to be happening to more computers in the company every day and we are unable to resolve the issue. The e-mails work fine on other mail clients so I believe this is a Thunderbird issue.

Please see the crash report below.

AdapterDeviceID: 0x041e AdapterDriverVersion: 10.18.14.4264 AdapterSubsysID: 309f17aa AdapterVendorID: 0x8086 AvailablePageFile: 502001664 AvailablePhysicalMemory: 1087295488 AvailableVirtualMemory: 3644358656 BIOS_Manufacturer: LENOVO BlockedDllList: BreakpadReserveAddress: 53084160 BreakpadReserveSize: 83886080 BuildID: 20200130233209 CPUMicrocodeVersion: 0x1c ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1581085126 FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 InstallTime: 1581084407 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Corporation":["D3DCOMPILER_47.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-core-file-l2-1-0.dll","api-ms-win-core-synch-l1-2-0.dll","ucrtbase.dll","VCRUNTIME140.dll","api-ms-win-core-timezone-l1-1-0.dll","msvcp140.dll","api-ms-win-core-file-l1-2-0.dll","api-ms-win-core-processthreads-l1-1-1.dll","api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win-core-localization-l1-2-0.dll"],"Microsoft Windows":["wevtapi.dll","Wpc.dll","actxprxy.dll","samlib.dll","d3d11.dll","dui70.dll","explorerframe.dll","samcli.dll","avrt.dll","powrprof.dll","duser.dll","linkinfo.dll","api-ms-win-downlevel-shlwapi-l2-1-0.dll","dxgi.dll","wsock32.dll","MMDevAPI.dll","dwmapi.dll","uxtheme.dll","srvcli.dll","npmproxy.dll","api-ms-win-downlevel-advapi32-l2-1-0.dll","ntdsapi.dll","fastprox.dll","wbemsvc.dll","propsys.dll","wbemcomn.dll","dbghelp.dll","wtsapi32.dll","wbemprox.dll","netutils.dll","winsta.dll","rasadhlp.dll","FWPUCLNT.DLL","wship6.dll","winrnr.dll","RpcRtRemote.dll","dnsapi.dll","rsaenh.dll","pnrpnsp.dll","NapiNSP.dll","cryptsp.dll","WSHTCPIP.DLL","nlaapi.dll","netprofm.dll","version.dll","winnsi.dll","IPHLPAPI.DLL","mswsock.dll","ntmarta.dll","comctl32.dll","winmm.dll","ntshrui.dll","slc.dll","cscapi.dll","devobj.dll","shlwapi.dll","api-ms-win-downlevel-ole32-l1-1-0.dll","nsi.dll","api-ms-win-downlevel-user32-l1-1-0.dll","profapi.dll","imm32.dll","api-ms-win-downlevel-normaliz-l1-1-0.dll","cfgmgr32.dll","api-ms-win-downlevel-version-l1-1-0.dll","ws2_32.dll","clbcatq.dll","api-ms-win-downlevel-shlwapi-l1-1-0.dll","shell32.dll","sechost.dll","api-ms-win-downlevel-advapi32-l1-1-0.dll","psapi.dll","msasn1.dll","setupapi.dll","Wldap32.dll","normaliz.dll","msvcrt.dll","ntdll.dll"],"Mozilla Corporation":["thunderbird.exe","nssckbi.dll","freebl3.dll","softokn3.dll","xul.dll","lgpllibs.dll","nss3.dll","prldap60.dll","ldap60.dll","mozglue.dll"],"TeamViewer Germany GmbH":["tv_w32.dll"]} Notes: FP(D10-L1100-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP- ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: beta SafeMode: 1 SecondsSinceLastCrash: 28 StartupCrash: 0 StartupTime: 1581085123 SystemMemoryUsePercentage: 73 ThreadIdNameMapping: 5272:"Gecko_IOThread",7592:"Link Monitor #1",1632:"Socket Thread",5484:"Timer",5504:"JS Watchdog",8096:"JS Helper",7692:"JS Helper",3752:"JS Helper",3068:"JS Helper",5532:"Cache2 I/O",5608:"Cookie",3524:"StreamTrans #2",5672:"Worker Launcher",5560:"IPDL Background",7600:"WindowsVsyncThread",7864:"Compositor",7800:"ImgDecoder #1",8136:"ImageIO",5236:"DOM Worker",1052:"DataStorage",3960:"HTML5 Parser",4736:"QuotaManager IO",5324:"mozStorage #1",5208:"StyleThread#0",7724:"StyleThread#1",7892:"StyleThread#2",8168:"IndexedDB #1",7748:"StreamTrans #4",2136:"ImageBridgeChild",4636:"StreamTrans #5",4340:"PlayEventSound",4824:"localStorage DB",8180:"StreamTrans #14",5680:"StreamTrans #15",5704:"ImgDecoder #2",7844:"COM MTA",4748:"Jump List",5488:"ProxyResolution",3932:"DNS Resolver #1",5492:"DNS Resolver #2",7732:"DNS Resolver #3",7264:"SSL Cert #1",1732:"DOM Worker",4080:"mozStorage #2",8152:"mozStorage #3",6784:"mozStorage #4",7912:"FontLoader",4356:"ImgDecoder #3", Throttleable: 1 TotalPageFile: 3861147648 TotalPhysicalMemory: 4079030272 TotalVirtualMemory: 4294836224 URL: UptimeTS: 12.675356498 Version: 73.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by ashley.walker 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

Intune OMA-URI Bookmarks

Hello, I deployed successfully the firefox ADMX file and start page with Intune. Now i want to deploy a custom OMA-URI setting for a specific bookmark OMA-URI: ./Device/… (read more)

Hello,

I deployed successfully the firefox ADMX file and start page with Intune. Now i want to deploy a custom OMA-URI setting for a specific bookmark

OMA-URI: ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Bookmarks/Bookmark01 Data type: string Value: <enabled/> <data id="BookmarkTitle" value="mytitle"/> <data id="BookmarkURL" value="myURL"/> <data id="BookmarkPlacement" value="none"/>

Unfortunately it didn't work, any ideas?

Asked by David 2 years ago

Last reply by Mike Kaply 2 years ago

  • Archived

HELP please, my TB V 68.6.0 (64-bit) for Mac is crashing almost every time I send a Mail :-(

TB has sent dozens of Crash Reports ... every day, for weeks and even months ... but nobody ever responds with any solutions, so I wonder who bothers to read these Crash … (read more)

TB has sent dozens of Crash Reports ... every day, for weeks and even months ... but nobody ever responds with any solutions, so I wonder who bothers to read these Crash Reports - and what's the point to send them if NO SOLUTIONS are forthcoming. TB crashes almost EVERY TIME I send any Email ... with or without Attachments ... it just freezes up completely and I have to FORCE QUIT ... and then re-start to continue ... several times every day :-( PLEASE get back to me and try to solve the problem ... I am an ardent User of EUDORA before, since the first Version came out in the mid Nineties and TB seems to be the next best alternative, but if it continues to CRASH EVERY TIME I send an Email ... I have to look for alternatives eventually. My Mac OS Version is Catalina 10.15.4 (19E266) ... and TB Version 68.6.0 (64-bit) for Mac

Asked by WernerK 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

Thunderbird 68.7.0 marks unread messages as read without user reading the email.

Thunderbird has been marking messages as Read when they have not been read. Two mornings ago, I opened the laptop (Win 10 up to date). The night before I had over 50 Unre… (read more)

Thunderbird has been marking messages as Read when they have not been read. Two mornings ago, I opened the laptop (Win 10 up to date). The night before I had over 50 Unread messages. That morning zero unread emails.

I did a quick search for it and it apparently happened back in 2014 and 2009. Couldn't see any remedies except to change the time the curser is on an email to infinity, but I don't think that is the problem.

Asked by craigmackieis 2 years ago

Last reply by Matt 1 year ago