All Products Support Forum

Every few days, Firefox makes me log back in again to my account and "create" a new profile version - the message I get is that I have launched an older version, and can only EXIT or CREATE NEW PROFILE. The problem is when I have to do this, I lose all the pinned tabs I had open, also I have to log into Gmail each time and generally set the profile up again. I can then access my bookmarks and containers but not the tabs I had open.

Is there a way to stop Firefox from forcing me to relaunch my profile each time? Its frustrating to lose the pinned data and have to log back into my Firefox profile, then Gmail, then try to figure out where I was at last. Note, the pinned tabs are not things I need to bookmark but rather a running list of tasks/things I need to complete - and unfortunately I don't know when I will be forced to launch a new profile but don't want to create a bookmark each time for temporary tabs... for example, last night I was just in the middle of planning a trip so had a few tabs open to come back to, but when I logged into my laptop this morning, I was forced to create a new profile and have lost these tabs I had pinned.

Afternoon Folks,

I was wondering if the ability to move the new supernova bar below the email tabs (and menu bar) is still going to be possible like it was in Thunderbird version 110; Since 112, its been stuck above both the menu & email tab bar, with no in GUI ability to change it location.\

Thanks,

FireFox works well for everything I need except for youtube. There is usually a 5-10 second delay before a video starts playing. And once it is playing the video will often stutter (audio stays fine). Overall the site just runs really slow. I've tried using a private window and the problem is present there without any of my extensions active. Also I've tested on Chrome and youtube runs much smoother in that browser. Please help?

Last year the government in Mexico eliminated the daylight saving time so different providers had to update their timezones so match this change.

You can find more information here: https://newsus.cgtn.com/news/2022-11-13/Mexico-eliminates-daylight-saving-time-1eUHUADJneU/index.html

Different service providers had to make an update of the tzdata's to avoid this issues.

I believe an update is still required in Thunberbird to correct this since I had to change my current timezone from America/Mexico_City to America/Guatemala to avoid issues in the meetings times because they actually moved an hour.

When I open a message to read it, I can't get back to the inbox. Sometimes the "shrink to taskbar" button does the job; lots of times it doesn't! Sometimes if I go to the Thunderbird icon

Sometimes when I go to the taskbar, both the read and inbox icons are there; more often they aren't. (WIN 10)

Hello,

I haven't been able to find an answer on the web- I read that Thunderbird is one of the only emails that allows you to use Google Fonts, or any of your desired fonts.

How would I upload my desired fonts to the system for use as my default font? And is this what my senders will also see? Or only myself?

Thank you!

Unable to login to costco travel, get spinning dot. tried many times and have VPN off. Note: I can login to Costco.com, no issues

When I copy paste a table from Excel to Thunderbird new email, it looses all formatting and gridlines. I saw some solution that you have to copy excel, paste word, copy word, paste thinderbird excel. But this is just a time wasting procedure. When this can be done seamlessly in outlook, why cant be done in Thunderbird.

This is what is most important as most work is now done on excel and sheets and if it cannot be copy pasted direclty, Tbird will loose its clients.

Can't delete, can't move to "trash" folder the message (probable scam) that is sitting in my inbox. I'm using Thunderbird 102.9.1 and MacOS Ventura 13.3 How can I remove, delete the unwanted message?

When I go to a recipe blogger site, I get the "Secure Connection Failed. Contact website owners." Just how can I do that when I can't get to the site?'

I continue to get "AD BLOCKER" pop ups constantly. It's driving me crazy, please help Its AD Blocker pop ups.

the Topic i used is the closest one i could fine.

Really fire fox it seems like its coming from you or one of your subs.

I want to backup my emails on my computer, is it better to backup the profiles folder or to select all emails and save as .eml in a folder?

Is there a way to see saved .eml files back into Thunderbird as a nice list with titles, sender, timestamps, etc. instead of just being able to open an email individually with Windows Explorer without re-importing them to my email provider using their storage space?

Is there a way in IMAP to keep every emails regardless of if I've deleted the emails in the web interface of my email provider?

Secure Connection Failed

An error occurred during a connection to www.pcdatravel.gov.in. SSL peer was unable to negotiate an acceptable set of security parameters.

Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more… this problem can solve

Hi,

For years I have read directions to get my tabs back where is most logical for me, below the Bookmarks Toolbar. Now with this latest version of Firefox the workarounds I had before are not working.

To cut a long story short: I have made a Chrome folder under the Profile folder I have made CSS sheet with what looks like the commands I need. I have configured Firefox to read the userChrome.css sheet.

I have followed all the directions on this thread https://support.mozilla.org/en-US/questions/1375646 (most of which are repeated elsewhere) and it still doesn't work.

I am beyond frustrated - if anyone happens to know where I can go to request this as blinkin' option I would love to know.

Please could someone help me sort this out in the meantime though?

This is what is in the CSS sheet (which is in the correct place according to the above instructions - checked that already):

Thank you in advance.

/***** START of Sample Rules (delete and replace with your your own rules) *****/
/* TABS: below Navigation Toolbar - fixed for 111/113 */

/* ROOT: VARS */
*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;

  --tab-min-height: 27px !important;
  --tab-min-width:  80px !important; /*minimum:50px*/
/*  --tab-overflow-pinned-tabs-width: 175px */
}

/* TABS: POSITION */
#TabsToolbar {
  display: block !important;
  position: absolute !important;
  bottom: 0;
  width: 100vw !important;
}

/* Firefox 107 and older *//* #tabbrowser-tabs { width: 100vw !important; } */

/* navigator-toolbox: PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  position: relative !important; /*89*/
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  background-color: var(--toolbar-bgcolor) !important;
}

/* TABS: HEIGHT */
#tabbrowser-tabs,
.tab-stack,
.tab-content {
  height: var(--tab-min-height) !important;
}

/* TABS: APPEARANCE */
#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color: var(--toolbar-color) !important;
}

/* DRAG SPACE */
.titlebar-spacer[type="pre-tabs"],
.titlebar-spacer[type="post-tabs"] {
  width: 20px !important;
}

/* TABS: movingtab - vertical shifts */
#navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {
  padding-bottom: unset !important;
}

#navigator-toolbox[movingtab] #tabbrowser-tabs {
  padding-bottom: unset !important;
  margin-bottom:  unset !important;
}

#navigator-toolbox[movingtab] > #nav-bar {
  margin-top: unset !important;
}

/* INDICATORS - HIDE */
*|*:root:not([accessibilitymode])             .accessibility-indicator    {display: none !important}
*|*:root:not([privatebrowsingmode=temporary]) .private-browsing-indicator {display: none !important}

/* END - TABS below Navigation Toolbar */

/* Colored bookmark sidebar, toolbar, menu button containers */
  /* Standard folder */
  #bookmarks-view treechildren::-moz-tree-image(title,container),
  #PlacesToolbarItems toolbarbutton[container="true"] .toolbarbutton-icon,
  #PlacesToolbarItems menu[container="true"] .menu-iconic-left,
  #BMB_bookmarksPopup menu[container="true"] .menu-iconic-icon {
    fill: gold !important;
  }

 /* Smart bookmark folder */
 #bookmarks-view treechildren::-moz-tree-image(title, container, query),
 #PlacesToolbarItems toolbarbutton[container="true"][query="true"] .toolbarbutton-icon,
 #PlacesToolbarItems menu[container="true"][query="true"] .menu-iconic-left,
 #BMB_bookmarksPopup menu[container="true"][query="true"] .menu-iconic-icon {
    fill: dimtan !important;
 }
 /* These "containers" are SVG in the sidebar, not yet on the menu */
  #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_menu________) {
    fill: tan !important;
 }
 #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_menu________) {
    fill: tan !important;
 }
 #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_unfiled_____) {
    fill: tan !important;
 }