All Products Support Forum

I changed the password on my Yahoo mail account several times due to hijacking of my mail account. Thunderbird will no longer let me send mail or forward mail. It asks for the password but it wont accept it. Why. how do I get Thunderbird to store my password for Yahoo? This is very aggravating to say the least. This means I have to go into Yahoo to send the mail or to forward the mail got. I did not have this problem until I changed my password. Lets get this fixed so we don't have to have all these problems.

My download library window used to display files well over a year old, everything I have saved since the last time I deleted all browser history. Recently, everything older than six months was no longer displayed. The files are still there, I just have to search for them. Now it no longer shows anything older than 4 months. "Show all history" does not work. Is there a way to restore that list?

Several times a day, thunderbird (52.3.0) will freeze right after I send mail, giving me the spinning beachball of death. I have to force quit and start it again. I'm running MacOS 10.12.6

Now the most recent mails of two years are gone, most recent mail is from 2016. Nevertheless my quota is still 91% full. Did I completely lost these mails, or can I recover them? And how to make sure the newest 2000 mails stay, while anything older gets deleted - and my quota usage comes down.

Thanks for your help. Much appreciated

I have multiple Bookmark folders. I want to export (and then import) just ONE of the folders to another computer.

When I go through the EXPORT BOOKMARKS TO HTML process the html document created contains ALL 18 FOLDERS even though at the time of creating the document, at the bottom of the export menu page in the "NAME" slot it showed just the name of the folder I wanted to export.

As far as I know there is no way to edit the html document to delete the unwanted folders. If there is, please share the information.

Thank you for your assistance.

In Thunderbird, I set up an IMAP account to a server with about 4000 emails spread across three years. with synchronization enabled all emails were downloaded to the Thunderbird client. to reduce storage, I enabled the option to delete all but the most recent 2000 messages. Thunderbird deleted the most recent 2000 messages instead of the oldest messages. If this a known bug or an I misunderstanding the option?

 Thanks,  Charles

Pressing the Send button, on my Fully Updated, Freshly re-installed Thunderbird, gives NO FEEDBACK and then sometimes Crashes. Like nothing happens. I have a Fiber optic connection and I FREAKING KNOW that it is working because it eventually gives an error message when I try to close it. Because it pissed me off so I copied the file to the Online Email interface for the Email provider.

I can understand crash reports when I close Thunderbird, it gets confused, but when I close just the Email window... What Happens THEN!?!

When Thunderbird opens it crashes when it reaches the checking folders stage. This seems to be happening to more computers in the company every day and we are unable to resolve the issue. The e-mails work fine on other mail clients so I believe this is a Thunderbird issue.

Please see the crash report below.

AdapterDeviceID: 0x041e AdapterDriverVersion: 10.18.14.4264 AdapterSubsysID: 309f17aa AdapterVendorID: 0x8086 AvailablePageFile: 502001664 AvailablePhysicalMemory: 1087295488 AvailableVirtualMemory: 3644358656 BIOS_Manufacturer: LENOVO BlockedDllList: BreakpadReserveAddress: 53084160 BreakpadReserveSize: 83886080 BuildID: 20200130233209 CPUMicrocodeVersion: 0x1c ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1581085126 FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 InstallTime: 1581084407 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Corporation":["D3DCOMPILER_47.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-core-file-l2-1-0.dll","api-ms-win-core-synch-l1-2-0.dll","ucrtbase.dll","VCRUNTIME140.dll","api-ms-win-core-timezone-l1-1-0.dll","msvcp140.dll","api-ms-win-core-file-l1-2-0.dll","api-ms-win-core-processthreads-l1-1-1.dll","api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win-core-localization-l1-2-0.dll"],"Microsoft Windows":["wevtapi.dll","Wpc.dll","actxprxy.dll","samlib.dll","d3d11.dll","dui70.dll","explorerframe.dll","samcli.dll","avrt.dll","powrprof.dll","duser.dll","linkinfo.dll","api-ms-win-downlevel-shlwapi-l2-1-0.dll","dxgi.dll","wsock32.dll","MMDevAPI.dll","dwmapi.dll","uxtheme.dll","srvcli.dll","npmproxy.dll","api-ms-win-downlevel-advapi32-l2-1-0.dll","ntdsapi.dll","fastprox.dll","wbemsvc.dll","propsys.dll","wbemcomn.dll","dbghelp.dll","wtsapi32.dll","wbemprox.dll","netutils.dll","winsta.dll","rasadhlp.dll","FWPUCLNT.DLL","wship6.dll","winrnr.dll","RpcRtRemote.dll","dnsapi.dll","rsaenh.dll","pnrpnsp.dll","NapiNSP.dll","cryptsp.dll","WSHTCPIP.DLL","nlaapi.dll","netprofm.dll","version.dll","winnsi.dll","IPHLPAPI.DLL","mswsock.dll","ntmarta.dll","comctl32.dll","winmm.dll","ntshrui.dll","slc.dll","cscapi.dll","devobj.dll","shlwapi.dll","api-ms-win-downlevel-ole32-l1-1-0.dll","nsi.dll","api-ms-win-downlevel-user32-l1-1-0.dll","profapi.dll","imm32.dll","api-ms-win-downlevel-normaliz-l1-1-0.dll","cfgmgr32.dll","api-ms-win-downlevel-version-l1-1-0.dll","ws2_32.dll","clbcatq.dll","api-ms-win-downlevel-shlwapi-l1-1-0.dll","shell32.dll","sechost.dll","api-ms-win-downlevel-advapi32-l1-1-0.dll","psapi.dll","msasn1.dll","setupapi.dll","Wldap32.dll","normaliz.dll","msvcrt.dll","ntdll.dll"],"Mozilla Corporation":["thunderbird.exe","nssckbi.dll","freebl3.dll","softokn3.dll","xul.dll","lgpllibs.dll","nss3.dll","prldap60.dll","ldap60.dll","mozglue.dll"],"TeamViewer Germany GmbH":["tv_w32.dll"]} Notes: FP(D10-L1100-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP- ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: beta SafeMode: 1 SecondsSinceLastCrash: 28 StartupCrash: 0 StartupTime: 1581085123 SystemMemoryUsePercentage: 73 ThreadIdNameMapping: 5272:"Gecko_IOThread",7592:"Link Monitor #1",1632:"Socket Thread",5484:"Timer",5504:"JS Watchdog",8096:"JS Helper",7692:"JS Helper",3752:"JS Helper",3068:"JS Helper",5532:"Cache2 I/O",5608:"Cookie",3524:"StreamTrans #2",5672:"Worker Launcher",5560:"IPDL Background",7600:"WindowsVsyncThread",7864:"Compositor",7800:"ImgDecoder #1",8136:"ImageIO",5236:"DOM Worker",1052:"DataStorage",3960:"HTML5 Parser",4736:"QuotaManager IO",5324:"mozStorage #1",5208:"StyleThread#0",7724:"StyleThread#1",7892:"StyleThread#2",8168:"IndexedDB #1",7748:"StreamTrans #4",2136:"ImageBridgeChild",4636:"StreamTrans #5",4340:"PlayEventSound",4824:"localStorage DB",8180:"StreamTrans #14",5680:"StreamTrans #15",5704:"ImgDecoder #2",7844:"COM MTA",4748:"Jump List",5488:"ProxyResolution",3932:"DNS Resolver #1",5492:"DNS Resolver #2",7732:"DNS Resolver #3",7264:"SSL Cert #1",1732:"DOM Worker",4080:"mozStorage #2",8152:"mozStorage #3",6784:"mozStorage #4",7912:"FontLoader",4356:"ImgDecoder #3", Throttleable: 1 TotalPageFile: 3861147648 TotalPhysicalMemory: 4079030272 TotalVirtualMemory: 4294836224 URL: UptimeTS: 12.675356498 Version: 73.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

TB has sent dozens of Crash Reports ... every day, for weeks and even months ... but nobody ever responds with any solutions, so I wonder who bothers to read these Crash Reports - and what's the point to send them if NO SOLUTIONS are forthcoming. TB crashes almost EVERY TIME I send any Email ... with or without Attachments ... it just freezes up completely and I have to FORCE QUIT ... and then re-start to continue ... several times every day :-( PLEASE get back to me and try to solve the problem ... I am an ardent User of EUDORA before, since the first Version came out in the mid Nineties and TB seems to be the next best alternative, but if it continues to CRASH EVERY TIME I send an Email ... I have to look for alternatives eventually. My Mac OS Version is Catalina 10.15.4 (19E266) ... and TB Version 68.6.0 (64-bit) for Mac

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to accidentally do. Is there a way to keep this from happening? A simple "Are you sure" confirmation dialog would be great, or I really like the Chrome "hold command-Q" to exit feature. This seemingly simple function is proving extremely difficult to accomplish.

Yes, I'm aware of session restore, but (1) It does not preserve my window arrangement. I use multiple desktops for various tasks, and they each have related browser windows. (2) I need to see webpages exactly as they were when I opened them. Sessions expire, dynamic pages are refreshed, content is removed etc. That is all lost.

I do not want to disable session restore completely. It can still be useful. But, I do not want to trigger session restore automatically every time. Manual activation is ideal.

regarding: "browser.tabs.warnOnClose" I do not want a warning for closing multiple tabs. I often have many windows open and that warning gets annoying. It also doesn't prevent me from accidentally quitting when I only have one tab open.

I tried setting browser.warnOnQuit to true, but it's ignored.

I simply want a confirmation when I use the keyboard shortcut to QUIT. That's it. No side effects. Can Firefox do this?

A web page for an insurance company I deal with has switched to just text and hyperlinks. I need to view it as a webpage. How do I switch back?

It may have switched due to a slow connection, but I need to see it as a webpage.

Now the page and any links I follow only open as text and links. No other webpage does this.

I can't find any way to switch it back.

Thanks for your help.

I had this problem on my macbook air before but I have just got an imac and it is happening non stop now.

Thunderbird hangs and I have to force quit maybe 15 times in a day since I got my new MAC.

I am on the latest version of MAC and Thunderbird. I am not sure if this is happening now because I just moved over and it is downloading old emails from the server. As I can see often it says downloading ... of ... from you inbox. (Weird because I have had this imac for nearly 1 week now and not sure why everything has not been downloaded yet.

Even now when an email comes through I click on it and it takes so long to load if at all before I have to force quit.

I have tried closing and restarting the mac too.

Says there are no crash reports over the past 3 days when i look too

Application Basics below incase this helps:

 Application Basics

   Name: Thunderbird
   Version: 68.10.0
   Build ID: 20200629235513

   Update Channel: release
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:68.0) Gecko/20100101 Thunderbird/68.10.0
   OS: Darwin 19.5.0

   Multiprocess Windows: 0/0
             Disabled
   Remote Processes: 0
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap.123-reg.co.uk:143, plain, passwordCleartext
     OUTGOING: , smtp.123-reg.co.uk:25, plain, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

 Extensions

     Name
     Version
     Enabled
     ID

       Amazon.com
       1.1
       true
       amazondotcom@search.mozilla.org

       Bing
       1.0
       true
       bing@search.mozilla.org

       DuckDuckGo
       1.0
       true
       ddg@search.mozilla.org

       Google
       1.0
       true
       google@search.mozilla.org

       Lightning
       68.10.0
       true
       {e2fda1a4-762b-4020-b5ad-a41df1933103}

       Twitter
       1.0
       true
       twitter@search.mozilla.org

       Wikipedia (en)
       1.0
       true
       wikipedia@search.mozilla.org

 Security Software

   Type: Name

     Antivirus:
     Antispyware:
     Firewall:

 Graphics

     Features
     Compositing: Basic
     Asynchronous Pan/Zoom: none
     WebGL 1 Driver WSI Info: CGL
     WebGL 1 Driver Renderer: ATI Technologies Inc. -- AMD Radeon Pro 555X OpenGL Engine
     WebGL 1 Driver Version: 4.1 ATI-3.9.15
     WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: CGL
     WebGL 2 Driver Renderer: ATI Technologies Inc. -- AMD Radeon Pro 555X OpenGL Engine
     WebGL 2 Driver Version: 4.1 ATI-3.9.15
     WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
     WebGL 2 Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Uses Tiling: true
     Uses Tiling (Content): true
     Off Main Thread Painting Enabled: true
     Off Main Thread Painting Worker Count: 3
     Target Frame Rate: 60

     GPU #1
     Active: Yes
     Vendor ID: 0x1002
     Device ID: 0x67ef

   GPU #2

     Diagnostics
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: none
     TileHeight: 1024
     TileWidth: 1024

     Decision Log
     HW_COMPOSITING: disabled by user: Disabled by pref
     OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled
     WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-hw-compositing by runtime: Hardware compositing is disabled
     WEBRENDER_QUALIFIED: blacklisted by env: No qualified hardware

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: audiounit
     Max Channels: 2
     Preferred Sample Rate: 44100

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Internal Speakers
       AppleHDAEngineOutput:1F,3,0,1,1:0
       Apple Inc.
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 44100, support: 44100 - 96000
       245 - 4327

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Internal Microphone
       AppleHDAEngineInput:1F,3,0,1,0:1
       Apple Inc.
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 44100, support: 44100 - 96000
       23 - 4105

 Important Modified Preferences

   browser.cache.disk.amount_written: 42021
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   extensions.lastAppVersion: 68.10.0
   font.internaluseonly.changed: true
   idle.lastDailyNotification: 1593676294
   media.gmp.storage.version.observed: 1
   network.predictor.cleaned-up: true
   places.database.lastMaintenance: 1593496492
   places.history.expiration.transient_current_max_pages: 112348
   security.sandbox.plugin.tempDirSuffix: 62257723-aeab-3942-8604-7f8b8099b5f5
   signon.importedFromSqlite: true
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1593496492

 Important Locked Preferences

 Places Database

 JavaScript

 Incremental GC: true

 Accessibility

   Activated: false
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.21
     4.21

     NSS
     3.44.4
     3.44.4

     NSSSMIME
     3.44.4
     3.44.4

     NSSSSL
     3.44.4
     3.44.4

     NSSUTIL
     3.44.4
     3.44.4

 Sandbox

   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1

 Internationalization & Localization

     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-TH","th-TH"]
     Default Locale: "en-US"

     Operating System
     System Locales: ["en-TH","th-TH"]
     Regional Preferences: ["en-TH","th-TH"]

First of all, does anyone know where is the bug-report button in thunderbird. I am not sure many people would bother to search on google for 5 min just to report a bug.

Second of all, i am using the latest version of thunderbird 78.0. I sent myself an email with an attachment (both in .vcf and in .cvs file type). However, thunderbird does not recognize the attachment at all, giving me no clue that there is an attachment. (outlook works btw).

Any idea how to fix this problem?

Today, in Thunderbird, I received the notification that I should compact my folders. I was about to go and turn off these reminders without compacting the folders -- which is what I did on my last computer. Then I read in some thread that it's actually an "important" thing to do, which seemed to contradict something I read about it at some point in the past. There was one thread from at least a couple years ago, probably several years ago (I wish I could find the thread), but somebody had "compacted" their folders, which then caused something to happen that they didn't expect to happen -- I can't remember what -- but I think it was something along the lines of, they lost something they could never get back. I don't know if they lost some messages that they wanted, I don't know. But this person was suggesting that there should be a warning about "this" happening when you compact the folders. Then someone else wrote a very long and very well-reasoned reply explaining why expecting such a warning wouldn't really make much sense or be necessary, because the possibility of "this" happening was so obvious that a warning wouldn't be warranted.

So I figured, if "compacting" folders can make me permanently lose something I don't want to lose, then it's something I don't want to do. (Again, if I could find that thread, I would post a link and/or provide more details).

Then in another thread I read today, it was suggested that it's riskier not to compact your folders. So which is it? Why is it that someone had some problem (again, I'm sorry, I wish I could find the original thread) where they lost something permanently when they did compact their folders, and others are saying it's riskier not to?

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into search, when I do a ctrl-l.

I do like that I am still able to use ctrl-k to do a search when I need to. This would place a ? at the start of the field and whatever I type gets sent to search.

In a recent upgrade, ctrl-k still places the ? at the start of the address bar but doesn't send things to search. Instead, it now behaves as if I did a ctrl-l and typed in a bad URL.

I'm on Firefox 80 (on Fedora 32) but I can't be exactly sure which upgrade brought this change in behavior.

Is there a way to get the old behavior back? ctrl-l to enter a URL, ctrl-k to search.

Hi! In the new beta vers thunderbird 81.04 crashes everytime I try to print with my printer. I downloadet an earlier vers 78.0 and the problem is gone. Maybee you can check that. Thank's Janne Ersson, Sweden

Android ver 80.1.3.

Where do I set the homepage. Not the home screen, I want my homepage. In case people have forgot what a homepage is, it's where the browser automatically goes to a (settable) URL when loading. No pins, no collections, nothing, just your homepage. I can not find where to set it.

My desired homepage has links on it that I go to regularly. I do not normally wish to search for anything. I just want what we have had for decades - a homepage.

I went backward on the Thunderbird version because the new update eliminated using a number of add-ons that I used. Now I constantly get nagged to do an update. The NEVER CHECK FOR UPDATES option has been elininated under settings. I have set all of the updates options to FALSE in configuration editor but the nagpopup continues. Why have the organizers of Thunderbird decided to make it so hard for users to not do updates?