Showing questions tagged: Show all questions

email address changing from old one to new one.

Please help me, because I have change my email address but to no avail. Want to change it now. How can i take time to get my code when it expires in 5 minutes time. … (read more)

Please help me, because I have change my email address but to no avail. Want to change it now. How can i take time to get my code when it expires in 5 minutes time.

Asked by rosalsavo2014 2 days ago

Very high power usage again after refresh.

Suddenly yesterday Firefox became very sluggish and showed "very high" power usage in Win Task Manager. I tried the recommended troubleshooting but to no avail so I did a… (read more)

Suddenly yesterday Firefox became very sluggish and showed "very high" power usage in Win Task Manager. I tried the recommended troubleshooting but to no avail so I did a refresh. Still no change so I tried uninstalling and doing a fresh install. Then another refresh but still the same so unfortunately Firefox is now almost unusable.

Attached SS shows 9 processes open with just the one tab open and the very high power usage.

Any way to fix this?

PC: AMD Ryzen 7 3700X, 32GB RAM

Asked by Graham 2 days ago

printing on firefox trouble

hi, when i;m tring to print a shipping label which only take 1 piece of A4 paper, it need 2 paper with 1 is a blank paper with smile icon on the bottom, it make a big hea… (read more)

hi, when i;m tring to print a shipping label which only take 1 piece of A4 paper, it need 2 paper with 1 is a blank paper with smile icon on the bottom, it make a big header on the top, a smile icon on the bottom which goes print with it. if i tried on other web browser its normal. only in firefox. can some one help

i already tried for help - more troubleshoot- clear printing .. still its the same result

Asked by michaels.widjaja 2 days ago

lap top freezes yahoo mail but desk top does not

checking box within a Tab on yahoo mail will immediately open that entry and then freeze further operation until the screen is shut down. This happens on my wife's HP lap… (read more)

checking box within a Tab on yahoo mail will immediately open that entry and then freeze further operation until the screen is shut down. This happens on my wife's HP lap top i5 Pavilion 4.00 ram. ie: inbox tab will show a number of email - a dozen or so - followed by grey empty areas. The tab indicates 100+ total in inbox. Selecting one box opens the email but locks up any activity on that email & must be shut down to exit. The identical situation happens when I access my email on her machine. She is using Firefox 105.0.1 HOWEVER, on my machine, HP desktop AMD A8 8.00 Ram, both email addresses do not lock up, multiple boxes can be checked and work as expected. My desk top uses Firefox 104.4 This began happening within the past couple of weeks and I can not debug the situation. Any pointers ??

Asked by pete 5 days ago

Submit button does not work

As of yesterday (as of the update???) "submit" does not work on websites, or sending a DM on Twitter. I only know of those two problems. There may be more. How do I fix i… (read more)

As of yesterday (as of the update???) "submit" does not work on websites, or sending a DM on Twitter. I only know of those two problems. There may be more. How do I fix it??? I need those things to work. Help!

Asked by TikvahCo 20 hours ago

can't access my telstra account via firefox

When I try to access my Telstra account using Firefox, either at telstra.com/myaccount or at telstra.com/paybill it brings me to the Register page where I enter my telstr… (read more)

When I try to access my Telstra account using Firefox, either at telstra.com/myaccount or at telstra.com/paybill it brings me to the Register page where I enter my telstra user name. I click Continue and land on a blank white page and that is the end of it, can't go any further.

I talked to Telstra, they told me to clean all cookies for those two sites. It didn't change anything, still get a blank page.

Then tried with Chrome, it works perfectly, I can access my account on both websites.

Telstra tells me it is a Firefox issue. It does not make any sense to me because I have used Firefox for many years, since I had Windows 98, and never had a problem.

I am using Win 10 and the latest Firefox version. This problem started 3 months ago. Before then I had no issues. I accessed my telstra account once a month to pay it. Hope you can help. Thank you, Carmen

Asked by carmen.reuter 19 hours ago

Firefox Sync : unable to select elements to synchronize

Hi, I'm trying to setup Firefox Sync for the first time. I successfully created my account, but when I log in on another device and run the synchronization, nothing happe… (read more)

Hi, I'm trying to setup Firefox Sync for the first time. I successfully created my account, but when I log in on another device and run the synchronization, nothing happens.

I think I found the root of the problem in the Firefox settings :

  • When I open the "Sync" tab, it displays : "Syncing: ON" (good)
  • But : "You are currently synchronising these items: " (empty - not good)
  • I click on the "Change" button, the "Choose what to synchronize" pop-up appears
  • And here's the thing : almost all the checkboxes are disabled, I'm unable to select any of them (apart from "Credit cards", which I don't want to use). See my uploaded images.

I'd like to sync my Bookmarks and Passwords but I can't, because the checkboxes are disabled in the Settings. I tried to update other Settings, disconnect/reconnect my Firefox account, tried again on another device... I always find an empty "You are currently synchronising these items: " and disabled checkboxes.

Did anyone have the same issue, or maybe am I doing something wrong? Best regards

Asked by User010605 15 hours ago

firefox slow for non admin users with roaming windows profile

Hello, I manage a High school and after recently reimaging my Machines during the School holiday, I got users complaining that Firefox was extremely slow. I verified thi… (read more)

Hello, I manage a High school and after recently reimaging my Machines during the School holiday, I got users complaining that Firefox was extremely slow. I verified this and did a couple of tests. in fact If I log in as an Admin that has no GPOs applied and also uses a local windows profile I have no issues. but as soon as I log in with a user, who gets GPOs and has a roaming windows profile, Firefox is extremely slow and takes about 30 seconds to load a tab.

I'm running the latest update, and also created a new firefox profile on the server, to no avail. I also disabled ESET Anti Virus which did not make any difference. Ressources look good, no Spikes in used ressources and also the Event Viewer does not log anything firefox related.

What could be the culprit here?

Asked by jerome.engel 15 hours ago

shortcut for opening link in new tab after current just once

Hi, I have browser.tabs.insertAfterCurrent and browser.tabs.insertRelatedAfterCurrent set to false because this is what best suits my needs in most cases. However, there … (read more)

Hi,

I have browser.tabs.insertAfterCurrent and browser.tabs.insertRelatedAfterCurrent set to false because this is what best suits my needs in most cases. However, there are some occasions when I'd like to open some links in a new tab after the current one and not at the end. Is there a way, shortcut/addon/anything I could achieve this?

Thanks!

Asked by Hollo 14 hours ago

audio (output and onboard mic) don't work after newest release (105.1)

I updated to the newest release and since then I cannot do two things: 1) playback any online audio 2) have my computer mic work during video calls I tested my computer s… (read more)

I updated to the newest release and since then I cannot do two things: 1) playback any online audio 2) have my computer mic work during video calls I tested my computer setting and also used another browser (Chrome) and had no issues with audio, which is why the problem is with Firefox. Please help ASAP!!

Asked by julie67 1 week ago

Last reply by julie67 3 days ago

How to get search results from home page to open in new tab?

I have the home page (aka new tab page) pinned because it is the only way to get the home page to appear after closing all tabs with atleast one pinned tab active. One a… (read more)

I have the home page (aka new tab page) pinned because it is the only way to get the home page to appear after closing all tabs with atleast one pinned tab active. One annoying thing I found is that search results open in the same tab, which causes the pinned new tab page to get replaced by the search results. This is now how bookmarks and shortcuts behave. Can someone tell me how to get search results (from the "awesome" bar) to open in a new tab ONLY when conducted from the home page/new tab page?

Asked by gsrgtrdg4565653 5 days ago

With the Firefox Android app, how do I STOP audio from playing after I lock my phone screen?

I have looked up every variation of this question under the goddamn sun, and all I can ever find is "how can I KEEP audio playing after I lock my phone screen?"--which is… (read more)

I have looked up every variation of this question under the goddamn sun, and all I can ever find is "how can I KEEP audio playing after I lock my phone screen?"--which is not what I'm looking for.

Long story short, I've been using YouTube on the Firefox browser app because it has ad block and I refuse to pay for YouTube premium just to get rid of the insidious amount of ads the app has that I can't be rid of otherwise. It's not as good at the app, I'll admit, but there's no intrusive ads trying to sell me crap, so I'm willing to deal with the downsides.

The problem is that audio from YouTube in the Firefox app on Android continues to play if it was playing when I locked the screen, or if I was playing audio in my car and the app was never exited (so to speak) before I locked the screen, audio will either keep playing in the former case, or it will start playing as soon as the bluetooth connects to my car again once I get back in and turn it on.

How do I STOP this from happening? There's no settings within the app or my phone (that I can find) that will help with this. I don't know if it's a Firefox issue or an issue with my phone, but the audio thing doesn't happen with ANY other app I have. Only Firefox, and it's driving me crazy. I don't know how to keep it from doing so without the added step of making sure I close the app before I lock the screen, but I don't always remember to do so, and that's the problem. Please help me, because I'm almost about to give up on this app, too.

If it's relevant and it'll help, I have a Samsung Galaxy S22+.

Asked by skye.allen1296 4 days ago

MOZILLA_PKIK_ERROR_SELF_SIGNED_CERT while browsing our App web site

In our Application URL, we are using self signed certificate. when be browse our App url we are getting this following error message "An error occurred: MOZILLA_PKIK_ERRO… (read more)

In our Application URL, we are using self signed certificate. when be browse our App url we are getting this following error message "An error occurred: MOZILLA_PKIK_ERROR_SELF_SIGNED_CERT". Kindly help us to resolve this issue. In other browser the page is working fine.

Asked by arockiarajesh 12 hours ago

Signing into Firefox after resetting my laptop

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy an… (read more)

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy and I can't login and I've got my important websites signed into that login, thoughts on how to reset my password?. I want that one as I've spent £££ on Patreon and that and building my custom Firefox account :(

Asked by Jamie Willis 1 week ago

Last reply by Jamie Willis 1 day ago

Print to pdf font size

When printing to pdf, how do you change the font size? I know about using about:config for header/footer, etc. but cannot locate a font size configuration. Firefox uses… (read more)

When printing to pdf, how do you change the font size? I know about using about:config for header/footer, etc. but cannot locate a font size configuration. Firefox uses a smaller font size than other browsers and it is affecting the document that I am working on.

Asked by pmorreira 10 hours ago

audio is not working in a particular

https://meeting.ifasonline.com/html5client/join?sessionToken=zr5z3pejgnqmtajs In this website audio is not coming ask for permission of microphone but after grant all per… (read more)

https://meeting.ifasonline.com/html5client/join?sessionToken=zr5z3pejgnqmtajs In this website audio is not coming ask for permission of microphone but after grant all permission its not working

Asked by annurag231 10 hours ago

Issue Policy ExtensionSettings - Lang pack

Hello, I'm trying to deploy Firefox with several languages. I followed the guide on [https://support.mozilla.org/en-US/kb/deploying-firefox-language-packs]. Everything wo… (read more)

Hello,

I'm trying to deploy Firefox with several languages.

I followed the guide on [https://support.mozilla.org/en-US/kb/deploying-firefox-language-packs].

Everything work fine until I set up ExtensionSettings policy. This policy hide and block languages menu.

After scratching my head for a while, I finally figured out how to do it. I would to like to know if an easier way to whitelist all locales and dictionaries. I would like to only control the extensions.

<enabled/> <data id="ExtensionSettings" value=' {

 "*": {
   "blocked_install_message": "Blocked by your administrator.",
   "installation_mode": "blocked",
   "allowed_types": ["extensions", "dictionary", "locale"]
 },
 "uBlock0@raymondhill.net": {
   "installation_mode": "force_installed",
   "install_url": "https://addons.mozilla.org/firefox/downloads/latest/ublock-origin/latest.xpi"
 },

"qwantcomforfirefox@jetpack": {

   "installation_mode": "force_installed",
   "install_url": "https://addons.mozilla.org/firefox/downloads/file/3658805/latest.xpi"

}, "langpack-en-CA@firefox.mozilla.org": {

 "installation_mode": "allowed"

}, "langpack-en-GB@firefox.mozilla.org": {

 "installation_mode": "allowed"

}, "langpack-en-US@firefox.mozilla.org": {

 "installation_mode": "allowed"

}, "langpack-es-AR@firefox.mozilla.org": {

 "installation_mode": "allowed"

}, "langpack-es-CL@firefox.mozilla.org": {

 "installation_mode": "allowed"

}, "langpack-es-ES@firefox.mozilla.org": {

 "installation_mode": "allowed"

}, "langpack-es-MX@firefox.mozilla.org": {

 "installation_mode": "allowed"

}, "langpack-fr@firefox.mozilla.org": {

 "installation_mode": "allowed"

}, "langpack-pt-BR@firefox.mozilla.org": {

 "installation_mode": "allowed"

}, "langpack-pt-PT@firefox.mozilla.org": {

 "installation_mode": "allowed"

} }'/>

Thank you

Asked by yann.yong 9 hours ago