Page jumps back to the top on right/left click.

Still waiting for an answer to the above question. Why does the page jump back to the top when I want to open a link in a new tab? The link is halfway down a page but whe… (read more)

Still waiting for an answer to the above question. Why does the page jump back to the top when I want to open a link in a new tab? The link is halfway down a page but when I do a right/left click it jumps and invariably opens the link a few articles above the actual article I want to read. This had been happening for months now and nobody has bother to give a solution.

Asked by pete_scott2 1 month ago

Last reply by pete_scott2 5 days ago

Was writing response on a webpage, went back and page was totally blank!

I was in the process of writing a somewhat lengthy response and went to another webpage or webpages and when I went back to the webpage where I was writing the somewhat l… (read more)

I was in the process of writing a somewhat lengthy response and went to another webpage or webpages and when I went back to the webpage where I was writing the somewhat lengthy response, the webpage was completely blank! The Back and Forward buttons were grayed out, Refreshing the webpage did nothing so there was NO way to get the webpage back. Interestingly, when I hover over the URL, at the end of the URL for the webpage, it had "about:blank." Things like this are very frustrating and waste a lot of my time.

In addition, another problem I reported on 3/20/25 (link is: A webpage I just closed recently is not listed Back arrow issue) has still no response.

Also another frustrating thing about the Firefox browser is that at times the Bookmarks sidebar disappears.

I need a reliable browser, not one that sort of works! I request that these issues be addressed soon.

Asked by Wayne Carpenter 1 day ago

Firefox crashing on Soundcloud and on Flixbus payment information page

Hi, for some reason firefox has begin crashing this past week, when I'm on Soundcloud and I press the play button. Today it also crashes when I try to by a bus ticket on … (read more)

Hi, for some reason firefox has begin crashing this past week, when I'm on Soundcloud and I press the play button. Today it also crashes when I try to by a bus ticket on Flixbus.dk, this has not happened before.

I looked up the troubleshooting page concerning crashes and I tried to go on the sites in troubleshoot mode, it still crashes.

I have the reports here: bp-df051f75-8783-417f-98c1-f75b90250325

bp-c87b457c-be5c-409a-87cf-ad9f30250325

I believe the first one is for Soundcloud, the second one is for Flixbus.

Thank you!

Asked by shop4lock 1 day ago

Twitter/X videos

Videos over a certain resolution won't play on Twitter/X. Anything 1080 and over vertical won't play. I get audio, but not video. If I use Maxthon (Chrome) I can see the … (read more)

Videos over a certain resolution won't play on Twitter/X. Anything 1080 and over vertical won't play. I get audio, but not video. If I use Maxthon (Chrome) I can see the video. I've downloaded the video files and those that are 1080 vertical are the ones that won't play in Firefox. In the picture I'm sending, you can see that Firefox is stuck on the very beginning of the video and the Maxthon video has started, hence the subtitles. Is there a setting in Firefox that will allow me to watch these videos? Thank you.

Asked by bakaat777 22 hours ago

Video DownloadHelper

Bonjour Depuis 72h Video DownloadHelper ne fonctionne plus du tout sur mon PC. Il ne détecte plus aucune vidéo quelque soit le site, et même si la vidéo est en cours de … (read more)

Bonjour

Depuis 72h Video DownloadHelper ne fonctionne plus du tout sur mon PC. Il ne détecte plus aucune vidéo quelque soit le site, et même si la vidéo est en cours de lecture. Je suis pourtant titulaire d'une licence est je n'ai eu aucun souci avec auparavant.

J'ai tenté de le désinstaller et de de réinstaller sans succès

Merci pour votre aide

Isabelle B.

Asked by Isa.Besnard78 17 hours ago

Firefox 136.0.2 (64 bit) too Slow: Most time in WebRender display list

Hello: Over the past few weeks I notice Firefox lagging in performance -- e.g., pages taking too long to load. Simple profiling tells me that most time seems to be going… (read more)

Hello:

Over the past few weeks I notice Firefox lagging in performance -- e.g., pages taking too long to load. Simple profiling tells me that most time seems to be going in "WebRender display list", and "DisplayList building". Sometimes, it is so slow that I have to use other browsers.

I uploaded the profile here: https://share.firefox.dev/4j6f5Mp

My machine:

System:

 Host: mark Kernel: 6.8.0-56-generic arch: x86_64 bits: 64
 Desktop: Cinnamon v: 6.4.8 Distro: Linux Mint 22.1 Xia

Machine:

 Type: Desktop System: LENOVO product: 90L50018GE v: IdeaCentre T540-15AMA G
   serial: <superuser required>
 Mobo: LENOVO model: 3148 v: NOK serial: <superuser required> UEFI: LENOVO
   v: M2CKT53A date: 03/20/2024

CPU:

 Info: 6-core model: AMD Ryzen 5 3600 bits: 64 type: MT MCP cache: L2: 3 MiB
 Speed (MHz): avg: 2631 min/max: 2200/4208 cores: 1: 2057 2: 3942 3: 3600
   4: 2200 5: 2200 6: 2200 7: 2200 8: 3190 9: 2200 10: 2200 11: 2200 12: 3389

Graphics:

 Device-1: NVIDIA TU117 [GeForce GTX 1650] driver: nvidia v: 550.120
 Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
   loaded: N/A failed: nvidia gpu: nvidia,nvidia-nvswitch resolution:
   1: 1920x1080~60Hz 2: 1920x1080~60Hz
 API: EGL v: 1.5 drivers: nvidia,swrast platforms: x11,surfaceless,device
 API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 550.120
   renderer: NVIDIA GeForce GTX 1650/PCIe/SSE2


Any suggestions?

Asked by rai.devendra 15 hours ago

I purchased "Lifetime Video DownloadHelper" Sept 15, 2024 for $28.50. I installed it for the first time May 10, 2023 in/on Firefox and enjoyed it until it stopped working a few months ago. Please help me retrieve my purchase registration number?

I purchased "Lifetime Video DownloadHelper" Sept 15, 2024 for $28.50. I installed it for the first time May 10, 2023 in/on Firefox and enjoyed it until it stopped workin… (read more)

I purchased "Lifetime Video DownloadHelper" Sept 15, 2024 for $28.50. I installed it for the first time May 10, 2023 in/on Firefox and enjoyed it until it stopped working a few months ago. Can someone help me retrieve my purchase info like registration number and help me learn how to get it to work as it did for the last 6 months? It seemed to run only (or best) on Firefox my preferred Browser.

Video DownloadHelper icon still appears in Firefox, but is shaded (colors no longer show) and indicates no media present.

I have reinstalled "Video DownloadHelper" several times to no avail.

Please do what you can to help me get "Lifetime Video DownloadHelper" working again. It has helped me to gather some wonderful music (and many other kinds of videos).

Best Regards,

Jim Challender 5004 Arbor Chase Dr Raleigh, NC 27616


Cell 954-551-9200 Email JimChallender@hotmail.com

Asked by Grampa Grumpy 4 hours ago

Hack phone

Won't let me verify my identity my identity stolen by Mansfield police department they been inside my phone for seven years my cloud is huge I don't pay storage they hate… (read more)

Won't let me verify my identity my identity stolen by Mansfield police department they been inside my phone for seven years my cloud is huge I don't pay storage they hate me so they stole my identity now I can't verify my identity because I won second chance awards California and they are trying to steal my ho green moles420 coffee infused with THC and CBD dispensary smoke shops grow factory idea and kill me

Asked by Cindy Mabe 4 hours ago

PDF highlight box preventing all my work

When I open a PDF in Firefox, a half-page notice opens, telling me I can highlight the PDF. This prevents me from doing absolutely everything. Cannot read the file, canno… (read more)

When I open a PDF in Firefox, a half-page notice opens, telling me I can highlight the PDF. This prevents me from doing absolutely everything. Cannot read the file, cannot print the file with the box in the way. How can I get rid of this box? Thanks for your time.

Asked by Fozzie Bear 1 hour ago

после обновления кнопки подтверждения запросов на сайтах не активны

После обновления от 19.03.2025 не нажимаются кнопки подтверждения, нет перехода на всплывающие окна и раскрывашки. Кнопки просто не активны.

Asked by dpuazhv 6 days ago

Regarding the new version of the browser, do you want to improve it or do you want to lose customers?

Suddenly found that there is a good key is not there, and other application habits are not built, currently found four points that will allow me to replace the browser ha… (read more)

Suddenly found that there is a good key is not there, and other application habits are not built, currently found four points that will allow me to replace the browser habits. 1. close the web page a key to restore, gone, although there are shortcuts, but inevitably will conflict with other software, without this very difficult 2. Open the bookmarks on the web page, actually from the original web page directly replace the original as long as the point of opening a new web page, a new window will pop up to change, it is because of this just choose Firefox, or else use Google's browser! 3. Complaints about the time of the proposal, very not silky smooth, looking for a long time, click on the input is also a problem, a problem can not be found, a ring set of rings, can not be simple earlier tips from where to send mailboxes! 4. Extensions and themes can not be used, some translations, downloads, screenshots can not be used, your purpose should be to better serve the people, if you do not allow the installation of extensions and plug-ins, you do a good job of their own can also be, but you do not have, or to build a good use of your own plug-ins platform for everyone to download the genuine, I think it will be better for everyone to use!

The above four points, I will send an email every day until March 31, if these have not been updated, or I have not been given if to change the operation to restore these features, I think I will replace a browser that has been used for a long time.

Translated with DeepL.com (free version)

Asked by 749102497 6 days ago

Troubled update

Hi, I ran a Firefox update which I guess I downloaded yesterday but now Firefox won't fully load new tabs with my usual view of stories. I don't know if that's the only … (read more)

Hi, I ran a Firefox update which I guess I downloaded yesterday but now Firefox won't fully load new tabs with my usual view of stories. I don't know if that's the only part that's broken or what....I'm not geeky enough to say. The "thought provoking stories" section just looks like its in a long process trying to connect with something.... all other windows I'd left pinned and recent activity shortcuts at the bottom of a new tab work.

Asked by Iyajojo 4 days ago

After clearing cookies recently, firsfox is behaving strangely

Hi all. I recently did a manual clear of cookies and afterwards, I've seen two strange issues pop up. The first was while I was booking hotels on Expedia, it would not … (read more)

Hi all. I recently did a manual clear of cookies and afterwards, I've seen two strange issues pop up.

The first was while I was booking hotels on Expedia, it would not allow me to complete the booking where earlier in the same day it did. It would simply do nothing when I clicked the final button. I swapped over to chrome and it worked totally fine, so it was not the sites issue.


The other is in images. I will do an image search, and typically on the big wall of thumbnails, if you click one, it will have a preview of the image at a larger size and the link to the source site, but now it does nothing if I click the image, and I have to right click and opening in new tab to use the image to go to the site. This can be temporarily fixed by clicking the padlock in the address bar, clearing cookies on the site and reloading, but then as soon as I do a new image search, it's back to the unresponsive clicks.

I have ublock origins plugin and Malwarebytes browser guard running,but have never had an issue due to those before and made no changes with them. Embedded video still works totally fine, it's only online purchases and image search that I've seen problems.

I have cleared cookies manually before without this issue. I have refreshed the installation and it has not fixed it. I'm really not sure what got knocked loose, but I am sure that is when things got weird on me.

Asked by JoshRRudolph 4 days ago