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Firefox freezing with Yahoo News Articles

For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to t… (read more)

For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to the article, the video and the text of the article won't load. After a few minutes there is a message saying "This page is slowing down Firefox. To speed up your browser, stop this page". All of the Yahoo news articles work fine when I bring them up in Chrome. How can this be fixed??

Asked by mikeb2115 5 days ago

Last reply by mikeb2115 2 hours ago

Restoring bookmarks

Hello! Bookmarks disappeared in Mozilla Firefox after updating. For some unknown reason, they are not restored from the backup, although it is indicated that they have be… (read more)

Hello! Bookmarks disappeared in Mozilla Firefox after updating. For some unknown reason, they are not restored from the backup, although it is indicated that they have been saved (22 items). What to do in this situation? Thanks.

Asked by gripfast 2 days ago

My bookmarks gone after I reset my windows and my Sync from firefox accounts its not working

I have the same account on my cell phone and my favorites appear there. I tried to sync, and nothing happened. There is no extension on mobile for me to retrieve all my b… (read more)

I have the same account on my cell phone and my favorites appear there. I tried to sync, and nothing happened. There is no extension on mobile for me to retrieve all my bookmarks. Opening tab to tab on mobile is something that will take days. How do I contact support about my account? I already tried some solutions from this forum

Asked by Molly 2 days ago

How do I remove Pocket from Firefox entirely? On 26 July 2021

Been using FF since 2005ish. (Me 1946) Latest version (90.0.2 (64-bit) annoys me greatly because I can't remove the unwanted 'Pocket' BS. I've followed several online 'a… (read more)

Been using FF since 2005ish. (Me 1946) Latest version (90.0.2 (64-bit) annoys me greatly because I can't remove the unwanted 'Pocket' BS. I've followed several online 'advices' on this, including this site, & still it persists.

FF is getting like IE IMO, with all the awkwardness to remove unwanted Bloatware. For an 'Ordinary User'. Could some knowledgeable FF user please explain, in language I can understand, English, but not very Tech Savvy) how I remove Pocket from the browser Thanks.

Asked by bicyclz 2 days ago

Last reply by bicyclz 10 hours ago

Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0, , -Exploit Data- Affected Application: Mozilla Firefox (and add-ons) Protection Layer: Protection Against OS Security Bypass Protection Technique: Exploit ROP gadget attack blocked

Firefox updated yesterday to ver 90.0.1 (64-bit). Today when I open Firefox browser, Malwarebytes blocks an exploit with thiis message: Malwarebytes www.malwarebytes.com… (read more)

Firefox updated yesterday to ver 90.0.1 (64-bit). Today when I open Firefox browser, Malwarebytes blocks an exploit with thiis message: Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 7/21/21 Protection Event Time: 1:37 PM Log File: 577494dc-ea4a-11eb-a649-54bf641896a0.json

-Software Information- Version: 4.4.2.123 Components Version: 1.0.1358 Update Package Version: 1.0.43331 License: Premium

-System Information- OS: Windows 10 (Build 19043.1110) CPU: x64 File System: NTFS User: System

-Exploit Details- File: 0 (No malicious items detected)

Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0, ,

-Exploit Data- Affected Application: Mozilla Firefox (and add-ons) Protection Layer: Protection Against OS Security Bypass Protection Technique: Exploit ROP gadget attack blocked File Name: URL:


(end)


When I open in safe mode, no problem. I can not find the extension causing the problem

Asked by ItBme 1 week ago

Last reply by ItBme 4 days ago

"Sorry, we're having trouble playing this video." Video and GIFs on Facebook

I know this is an old issue. I'm getting it now, FF 90.0.2 64-bit, Windows 10 Pro N, Build 19041.vb_release.191206-1406. System updated. Not very often it starts playing … (read more)

I know this is an old issue. I'm getting it now, FF 90.0.2 64-bit, Windows 10 Pro N, Build 19041.vb_release.191206-1406. System updated. Not very often it starts playing for a fraction of a second. Videos and GIFs everywhere else (as far as places I normally go) plays as it should. Troubleshoot mode didn't solve it; hardware acceleration tweak neither. No crash logs.

Tried on the Edge and everything is fine.

Question: does the suggested "fix" on https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows embraces this issue as well? If so, sorry, but might be time to change browsers. The reason I'm using Windows 10 PRO ->N<- is exactly not to have to remove Windows Media Player and related "bloat" from my system. This isn't one of those crybaby threats I hate to read: it's a necessity.

I must ask: why on Edge, on the same machine, the same problem doesn't exist as in Firefox.

Suggestion for mentioned article: might be helpful point users (also) to the right place of The Media Feature Pack for N and KN versions of Windows 10, on https://www.microsoft.com/en-us/download/details.aspx?id=48231

Thanks

Asked by Luiz Castelo-Branco 4 days ago

Last reply by Luiz Castelo-Branco 4 days ago

Onscreen keyboard kicked of after prompted

It's been few years already with this issue, and all the posts on it have been archived without ever been solved. Wonder if anyone now has a solution. I'm on Win10. CANNO… (read more)

It's been few years already with this issue, and all the posts on it have been archived without ever been solved. Wonder if anyone now has a solution.

I'm on Win10. CANNOT use Firefox without a physical keyboard, so I seldom do... just checking for solution

Asked by nellyjr 1 day ago

Need help with Downloads

How do I stop a download in progress? The item being downloaded does not appear under downloads tab given in the menu. It only shows completed downloads. I own a Poco F1 … (read more)

How do I stop a download in progress?

The item being downloaded does not appear under downloads tab given in the menu. It only shows completed downloads.

I own a Poco F1 running MIUI 12.0.3.

Asked by sahebzaadsingh18 4 days ago

Last reply by sahebzaadsingh18 19 hours ago

Firefox BookMarks

Saved Bookmarks automatically go to Recently Saved Bk Mks. If I then drag them to regular bookmarks and delete from Recently Saved, both entries are deleted. How do I ret… (read more)

Saved Bookmarks automatically go to Recently Saved Bk Mks. If I then drag them to regular bookmarks and delete from Recently Saved, both entries are deleted. How do I retain the entry in regular bk mks and delete from Recently Saved? Thanks

Asked by Pooh Bear 1 day ago

Last reply by Pooh Bear 1 day ago

Math symbols show up as game controller buttons

Math symbols like "×" and "÷" show up as a game controller buttons. This shows up on for example Wikipedia pages and the DuckDuckGo calculator but not everywhere, and onl… (read more)

Math symbols like "×" and "÷" show up as a game controller buttons. This shows up on for example Wikipedia pages and the DuckDuckGo calculator but not everywhere, and only in the browser as well. This has been happening since the 89 update. I'm guessing this has to do with fonts, but I have no idea what could be causing this or where these symbols are even from or being used for. I have a feeling it's some sort of easter egg but it's getting annoying. I've attached two images of how the symbols show up in my browser.

Asked by Robin 6 days ago

MAC: Microphone and Camera access isnt working

On Facebook.com I cannot send voice note style messages and get this error message "You haven't allowed Facebook access to your microphone To make calls or send voice cl… (read more)

On Facebook.com I cannot send voice note style messages and get this error message

"You haven't allowed Facebook access to your microphone To make calls or send voice clips, go to your browser settings and allow Facebook access to your microphone."

On another website, when I try to record live video using my built in camera, the camera itself does not activate and only shows a black screen. The microphone DOES work on this site however.

Here is what I have done so far: I've reset the pram and smc on my macbook Granted permissions to these websites in firefox Granted permissions to my mic and camera to firefox in mac security settings Restarted firefox in safe mode, without add ons Cleared the cache, cookies, etc in firefox Reinstalled firefox and tried it all again

Nothing has worked so far and this is beyond frustrating. This problem cropped up at some point after updating from firefix 89 I believe. All help would be super appreciated, I rely on voice/video because typing is very difficult for me. thanks!


Device: Macbook pro 2019 Browser: Firefox 90.0.2

Asked by barinthus 1 day ago

Non-native scrollbar setting not working in Firefox 90

I'm using Firefox 90 on Linux (Fedora 33) and MATE Desktop. Before I upgraded to Firefox 90, I set widget.non-native-theme.enabled to false to revert the scrollbar appear… (read more)

I'm using Firefox 90 on Linux (Fedora 33) and MATE Desktop. Before I upgraded to Firefox 90, I set widget.non-native-theme.enabled to false to revert the scrollbar appearance to the system theme, as per this question: Scrollbar appearance changed after Firefox upgrade. It worked on Firefox 89, but as soon as I upgraded to Firefox 90, the scrollbars went back to the non-native appearance.

After the upgrade, the widget.non-native-theme.enabled is still set to false, but apparently ignored. However, I noticed that the other widget.non-native-theme.gtk.scrollbar.* settings that allow scrollbar appearance customization inside Firefox are ignored as well. If I set widget.non-native-theme.enabled back to true, then the other scrollbar settings work as expected. This tells me that widget.non-native-theme.enabled does work, but the system scrollbar theme is not picked up as expected. This looks like a bug to me.

Asked by Radu Rendec 1 day ago

Last reply by Radu Rendec 1 day ago

Secondary email must be different than your account email

I am attempting to add my gmail email address as the secondary email but I am getting the error "Secondary email must be different than your account email". The primary a… (read more)

I am attempting to add my gmail email address as the secondary email but I am getting the error "Secondary email must be different than your account email". The primary account is an msn.com address so there is no reason that I can think of that a gmail address should not be accepted, other than a bug or malicious code. I have tried this with the Firefox browser (version 90.0.1 (64-bit)), with the Chrome browser (Version 92.0.4515.107 (Official Build) (64-bit)) and Edge (Version 91.0.864.71 (Official build) (64-bit)); the results are the same in all three. I have included the raw troubleshooting data from the Firefox browser. I first tried this on an existing account. After reading some responses to similar questions in this forum I created a new account that has never had the gmail address associated with it. I do not believe that the old account that I deleted had ever had the gmail account associated with it either.

Asked by Jay 6 days ago

opening PDF documents from 3-5 years ago

Hello There are a number of PDF documents on my computer that unfortunately won't open in Firefox. Firefox is my default for opening PDF documents but I also tried Micros… (read more)

Hello

There are a number of PDF documents on my computer that unfortunately won't open in Firefox. Firefox is my default for opening PDF documents but I also tried Microsoft edge and they didn't open on that either. Some of them are from 2 1/2 years ago, some say 4-6 years ago. These files used to open on my computer without problems but alas not anymore! :( When I try to open them in Firefox I get a completely blank document with no error message. When I try instead to open them with microsoft edge I get the following error "We can't open this file. Something went wrong"

Thanks!

Asked by username12345 1 day ago

Last reply by username12345 1 day ago

Firefox keeps obsessively asking for sync

I love Firefox (FF), I use it on my home PC, work laptop, and my smartphone. I use a FF account for synchronization which is quite handy. But why, WHY every time I log in… (read more)

I love Firefox (FF), I use it on my home PC, work laptop, and my smartphone. I use a FF account for synchronization which is quite handy. But why, WHY every time I log into my account I'm getting an email: "Last reminder to sync devices! bla bla bla" Can not FF learn that my account uses sync? I don't have more devices for extra synchronization :) Is that really hard?

Asked by Maksim 1 day ago

Last reply by Maksim 1 day ago

Facebook Creator Studio, Instagram, posting issue

Facebook creator studio turns white when I try to create a post in Instagram on Firefox. I have done everything under the moon to see if I can get it working and it does … (read more)

Facebook creator studio turns white when I try to create a post in Instagram on Firefox. I have done everything under the moon to see if I can get it working and it does not. I double check Facebook creator studio works fine in other browsers.

Asked by brooke.bevan 6 days ago

biometric fringer print not scaning

iam using windos10 in my laptop and i work with biometric device when i use to scan my finger print the scan option button is not enabled that mean it is not scaning plz … (read more)

iam using windos10 in my laptop and i work with biometric device when i use to scan my finger print the scan option button is not enabled that mean it is not scaning plz help me outbold text

Asked by adaanlucky 1 day ago