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after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service… (read more)

after typing in search term and hitting enter, the website (url) appears behind the search term. only happens in firefox. not in google chrome using at+t internet service any advice?

Asked by timchmielewski 1 week ago

Last reply by timchmielewski 6 days ago

Cannot change email because service provider has cancelled primary email.

Can you please explain how to change my email address. When I try, the account wants to send a confirmation to the original email that has been cancelled. I can no long… (read more)

Can you please explain how to change my email address. When I try, the account wants to send a confirmation to the original email that has been cancelled. I can no longer receive email at this address! Is there a phone number to contact someone for help?

Asked by Perry 3 days ago

How can I get the .cer-File for my secunet Konnektor?

I need to download a certificate from a device in my networt called secunet Konnektor https://www.secunet.com/loesungen/einboxkonnektor on the manual it's written how to… (read more)

I need to download a certificate from a device in my networt called secunet Konnektor

https://www.secunet.com/loesungen/einboxkonnektor

on the manual it's written how to do it.

https://www.secunet.com/loesungen/einboxkonnektor#c1607

I suggest to find a manual somewhere in the first link or in google:

chapter 7.4.3

go to chrome (same with edge)

click on the lock on the left hand side of the link https://XXX.XXX.XXX.XXX:8500/management

somehow click on the button where you can open a small windows called "certificate".

The "General" tab shows informations about the certificate.

Click on the tab "Details" and click on "Copy file".

The certificate-assitent opens and after clicking on next, you choose DER-coded-binary X.509 (.CER)

Save the file somewhere where you can find it.

I can't do this on firefox

On firefox I can find a lock on the left hand side of the link https://XXX.XXX.XXX.XXX:8500/management

when i click on it and then on something else, i can then click on more informations.

a windows opens called "page informations"

under "security" i click on "view certificates" and a new tabs opens called "certificate for konnektor".

but there is no possibilty to download a cer-file. only a pem file and it doesn't really help me.

Asked by hahufomi 3 days ago

Last reply by hahufomi 3 days ago

Apple Mail and Apple Calendar app links will not open in FF

Just installed Firefox 92.0 on an Imacpro running 10.14.6. When i click on a Google meet meeting link in the Calendar app or any link in the Apple Mail app I get the fol… (read more)

Just installed Firefox 92.0 on an Imacpro running 10.14.6. When i click on a Google meet meeting link in the Calendar app or any link in the Apple Mail app I get the following notification from the finder:

You can't open the application "Firefox" because the Classic environment is no longer supported

I can copy and paste the links into FF and they function properly. Please help.

Asked by spellmeyer188 5 days ago

Costco.com website will not display store locations or product reviews when using FireFox browser

Costco.com website will not display store locations or product reviews when using FireFox browser. Website works fine when using Chrome browser. This is a recent proble… (read more)

Costco.com website will not display store locations or product reviews when using FireFox browser. Website works fine when using Chrome browser. This is a recent problem as all info on the Costco website displayed properly with Firefox not that long ago. As an example, when I enter my zip code to find the closest stores, nothing is displayed now when a map and store list used to come up. I've tried changing various settings, but no go. Any advice would be appreciated...

Asked by ME 5 days ago

Last reply by ME 4 days ago

Tab crashing

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started t… (read more)

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started to crash all youtube tabs. Not even videos itself, but also www.youtube.com crashes. Any idea how could i find out, what the hell is going on? Microsoft edge is working fine with youtube. I have tried troubleshoot mode, same. Windows 10.

What can possibly cause this? Thank you.

Asked by zarsss 2 days ago

Last reply by zarsss 2 days ago

Locked out of my account

I'm locked out of my main account which I need for the bookmarks for my work. When they send an email to my account to unlock it gets returned. The email is spelled corre… (read more)

I'm locked out of my main account which I need for the bookmarks for my work. When they send an email to my account to unlock it gets returned. The email is spelled correctly and is accepting incoming emails. I've made a new account to write this message, I need access to my original account asap, how can I sort this?

Asked by illbeback29 1 hour ago

Reactivate a support thread to correct an answer?

A previous thread on the support website has an incorrect answer: https://support.mozilla.org/en-US/questions/1288732 The responses may have been correct at the time, but… (read more)

A previous thread on the support website has an incorrect answer: https://support.mozilla.org/en-US/questions/1288732

The responses may have been correct at the time, but there is an easy solution to this problem now. However, the thread has been archived so no new responses are allowed. The problem is a Google search (as well as other search engines and even a support.mozilla search) pops up this archived, incorrect response first. In some searches, a correct response cannot be found on the first page of search results.

It would be nice if there was a way to unarchive older questions to add a new answer to inaccurate or dated info.

Asked by bwillner 6 days ago

Last reply by bwillner 6 days ago

Firefox Monitor bug: not displaying monitored email addresses

I have had a single Firefox Account since 2018. I have updated through three primary email addresses: let's call them 1, 2 & 3. July 2020 - I changed Firefox Account… (read more)

I have had a single Firefox Account since 2018. I have updated through three primary email addresses: let's call them 1, 2 & 3.

July 2020 - I changed Firefox Account to primary email 2, and removed primary email 1.

August 2020 - I registered for Firefox Monitor. I added many "another email" (the maximum number, 10 I think) to be monitored : let's call them emails 4-13, and set "Send breach alerts to the affected email address".

December 2020 - I changed Firefox Account to primary email 3, and email 2 is my account secondary email.

April 2021 - I received an email to email 4 saying it was in a breach.

Today - on monitor.firefox.com it says I am not monitoring any emails except my primary email 3, and have not been in any breaches as pictured.

Therefore, there is a bug with monitor.firefox.com: - On the one hand, email 4 (and presumably 5-13) are all still being monitored. - But on the other hand, monitor.firefox.com states I am not monitoring any other emails.

Could a Mozilla dev please get in touch to look into this specific case?

Asked by W4RNER 4 months ago

Last reply by W4RNER 6 days ago

Firefox creating new users and instances

I always have to close all Firefox instances from task manager all the time and then open firefox -p and delete users. It creates them again and again. Is there no way to… (read more)

I always have to close all Firefox instances from task manager all the time and then open firefox -p and delete users. It creates them again and again. Is there no way to stop this?

Asked by Amay 6 days ago