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Individual emails not downloading

I discovered that an email on the Comcast server, which I could view on my iPhone, was not downloaded to my Thunderbird inbox. I've had a suspicion that this has happened… (read more)

I discovered that an email on the Comcast server, which I could view on my iPhone, was not downloaded to my Thunderbird inbox. I've had a suspicion that this has happened in the past but this time, I had actual proof. I'm wondering why that might happen. I've checked my filters and there isn't one for this particular sender and I've received emails from the sender in the past. I'm using version 78.10.1 (32-bit) and Windows 10. Any ideas? I thought maybe switching from POP3, which I've used for a long time, to IMAP might solve the problem but then I realized that I wouldn't be able to store emails on my own hard drive and that's important to me. But it's also important to see all my emails!

Asked by P Weir 1 week ago

Last reply by P Weir 2 days ago

Installing an existing Thunderbird account onto a new computer

I just had a new hard drive installed on my computer. I viewed the video on "Moving Thunderbird Data to a New Computer". I copied my files from the old computer to an e… (read more)

I just had a new hard drive installed on my computer. I viewed the video on "Moving Thunderbird Data to a New Computer". I copied my files from the old computer to an external hard drive. The information was there for a couple of days, but on today I received and error on the external drive. I was instructed to perform a scan on the on the external drive for clean up. Now, when I looked at the Thunderbird file on the external drive there is no information in the profile section (This folder is empty). Can anyone think of any other course of action for me to install my existing Thunderbird account to my new computer? I hope there is a way to preserve my old emails and archives. Is it possible to start a new Thunderbird account and match the data to the previous existing account? Thanks in advance for any help on this issue? Sayitright

Asked by Sayitright 1 day ago

Thunderbird keeps downloading all my hotmail emails

Hello everyone, I just installed Thunderbird and linked to it my hotmail account with the IMAP setting. I had no idea of the Synchronisation & Storage settings which … (read more)

Hello everyone,

I just installed Thunderbird and linked to it my hotmail account with the IMAP setting. I had no idea of the Synchronisation & Storage settings which was set on "Synchronize all messages locally regardless of age".

Once I finished setting up my account Thunderbird downloaded all my messages going back 20 years. I then saw the option to synchronize only the most recent up to 30 days but it was too late and so I went ahead and deleted my hotmail account and tried to add it again while this time, before any synchronization happens, I specifically chose to fetch messages only up to 30 days but I noticed that even now Thunderbird again downloaded all my messages going back 20 years and I don't want this. I just want the latest ones.

What is happening and I can't stop Thunderbird from keep fetching everything? What I want is just emails from the last 30 days to show up not everything.

Thanks in advance folks!

Asked by Archetype 1 day ago

Last reply by Archetype 14 hours ago

w10 blocking Firefox download onto new laptop

I am unable to download Firefox or any other browser using the default Bing onto new lenovo yoga laptop because of security issues apparently. Can someone help please. SO… (read more)

I am unable to download Firefox or any other browser using the default Bing onto new lenovo yoga laptop because of security issues apparently. Can someone help please. SO frustrating and annoying.

Asked by akharrington1 4 days ago

Exporting Thunderbird mailbox with no more access to original gmail mailbox

Hi All, I have an issue with regards to saving my mailbox. I had Thunderbird connected to a Gmail account which has been deleted and cannot connect to my Thunderbird. I… (read more)

Hi All, I have an issue with regards to saving my mailbox. I had Thunderbird connected to a Gmail account which has been deleted and cannot connect to my Thunderbird. I can still see all the emails from this mailbox locally on my laptop although it is not in the Locals folder. I am trying to save/download these emails as I need to rebuild my laptop. Is there a way to do this because as soon as I try to save to the local drive Thunderbird says it cannot connect to my gmail server. Thanks for your help.

Asked by dmens1.mem 22 hours ago

Firefox won't load or reinstall

Trying to reinstall Firefox after a crash. I get this message "Your Firefox profile cannot be loaded. It may be missing or inaccessible" How do I get past that? I have… (read more)

Trying to reinstall Firefox after a crash. I get this message "Your Firefox profile cannot be loaded. It may be missing or inaccessible" How do I get past that? I have uninstalled the program and did some deletes in the registry.

Asked by daled43 19 hours ago

Automatic Update for Thunderbird asks for Update. But I AM up to date.

Dear Thunderbird Team, I am using Thunderbird and I am (was) very happy with it! Since Thunderbird Version 78.9.1 (20210406220621) I am often asked to Update Thunderbird,… (read more)

Dear Thunderbird Team,

I am using Thunderbird and I am (was) very happy with it!

Since Thunderbird Version 78.9.1 (20210406220621) I am often asked to Update Thunderbird, although Thunderbird is up to date with 78.10.1 (64-Bit) on Windows 10 Home.

Thunderbird asks for Update but did not do automatically, instead I was diverted to the Thunderbird Web-sight and I had to do manually download the latest Version. After manually installing the latest Thunderbird Version I an still am asked every day to do an Update, although my Thunderbird is up to date with 78.10.1. (64-Bit).

I am running a desktop PC with: Edition Windows 10 Home Version 20H2 Installed on am ‎18.‎06.‎2020 Systembuild 19042.985 Windows Feature Experience Pack 120.2212.2020.0

Thunderbird Settings are: Update automatic installation, and use a background process for installation of updates.

What can I do do to fix this problem? Kind regards

Asked by N7 6 days ago

Last reply by N7 2 days ago

Moving individulal messages to a new computer

Hi. I installed a version of Thunderbird on a new (to me) computer back in December. I was eager to get going, so I didn't take the time to migrate my profile from my old… (read more)

Hi.

I installed a version of Thunderbird on a new (to me) computer back in December. I was eager to get going, so I didn't take the time to migrate my profile from my old computer - I just put in the account information for my various email accounts and let the old messages download automatically. My Hotmail and Gmail accounts imported all the old messages and folders, but my business accounts (from my website with its own mailbox system and DNS) obviously only downloaded the messages which were still on the server (about a year's worth), and none of the outgoing messages.

I keep a lot of my old messages (going back 5 years or more) for reference on history with clients, and would like to move them from my old machine to my new, without deleting or overwriting the messages that are already there. Is there a way I can move selected messages (in bulk, since it's several hundred, or maybe a thousand+), ideally within their existing folders, without disrupting the work that I've done since December?

I'd also like to move selected addresses (again, in bulk) or address books, without necessarily overwriting the ones that are already there, since the addresses that are in my new machine are likely to be the most up-to-date. But that's a lower priority.

Thanks for any help or information.

J.R.

Asked by J.R. 13 hours ago

Moving thunderbird data from windows 10 to linux mx

Hate to be a problem, but I have tried several step by step guides to do this and none of them even came close to working... I'm trying to get away form windows and have … (read more)

Hate to be a problem, but I have tried several step by step guides to do this and none of them even came close to working...

I'm trying to get away form windows and have settled on Linux MX I need to move my Thunderbird email data to MX....sounds simple and it may be, but none of the methods I have tried have worked... Would appreciate any help... Regards,

William

Asked by william-waters 11 hours ago

Old Profile Switch = Blank TB

Hello I'm on a Mac, OS11.3 using TB 78.10 I have several old Profile folders and when I try to use them in TB I get a blank screen with no emails, folders, settings etc..… (read more)

Hello

I'm on a Mac, OS11.3 using TB 78.10 I have several old Profile folders and when I try to use them in TB I get a blank screen with no emails, folders, settings etc... (see 1st image)

I've tried the solutions suggested in 1) https://support.mozilla.org/en-US/questions/1288489 -and - 2) https://support.mozilla.org/en-US/questions/1312937 (this was PC and not aplicable I think)

Steps taken: 1) Create new profile Named Test-A 2) Click "Choose Folder" and select folder with old profile data (folder renamed to Test-A Dump) 3) Click "Done" and "Start Thunderbird"

I can create a new Blank profile that works but if I try and use any of the old profile data I get teh Blank page. Anyone have any suggestions? Thanks in advance for your help.

Asked by siddiqtb 6 hours ago

Imported Bookmarks Do Not Appear In Highlights (forum search shows problem persisting for years)

Highlights only shows bookmarks added from Firefox, not those imported from an html file. There is no obvious way to fix this inconvenient behavior and no clear solution … (read more)

Highlights only shows bookmarks added from Firefox, not those imported from an html file. There is no obvious way to fix this inconvenient behavior and no clear solution here or in other forums.

Moving the bookmarks to different locations in bookmark library has no effect. Obviously, there must be some setting or code that causes this and it should not be the default.

As a nontechnical user I am limited in my ability to find and fix the problem. But from a logical standpoint those highlights are populated from somewhere. Being able to change that location or move the imported bookmarks there should not be an easter-egg hunt.

This seems to be an ongoing and unaddressed issue. It probably persists because, while annoying, after failed attempts to resolve or get the community to address the issue, it becomes easier to just re-add the bookmarks.

As someone giving the browser a shot after deciding Opera was basically adware. This annoyance is a fairly disheartening switching cost.

Any help would be appreciated.

Asked by jfcsilky 2 days ago

Last reply by jfcsilky 2 days ago

Cannot download Mozilla VPN on my Samsung 8 android

While I easily downloaded Mozilla VPN on 2 of my PCs and an iPad, I cannot download it onto my Samsung 8 or my wife's Samsung 6 androids. I've tried it a number of times… (read more)

While I easily downloaded Mozilla VPN on 2 of my PCs and an iPad, I cannot download it onto my Samsung 8 or my wife's Samsung 6 androids. I've tried it a number of times. I just tried uninstaling the Webroot security software on the phone, but still no luck. Every time I try to download it says "Pending", and the progress circle just goes around in circles.

Asked by jackmorgan43 1 day ago