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Deleting all messages which are in the 'Deleted ' folder

Bulleted list item I have built up a collection of more than 400 deleted emails in my 'Deleted' folder. I am sure I will not need to refer to any of them again, and … (read more)

  • Bulleted list item

I have built up a collection of more than 400 deleted emails in my 'Deleted' folder. I am sure I will not need to refer to any of them again, and I would like to finally remove them. In the past, there was a command among the various sets of commands at the top of the page, which removed all of them, after confirming that this is what I wished to do. I can no longer find this command. Please tell me where to find it. If it no longer exists, tell me how to deal with 'deleted' material.

Asked by almor1 1 month ago

Answered by Rick 1 month ago

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  • Archived

How do I get TB emails from my old disk to my new disk. File transfer is missing.

My original disk lost its XP Pro, so I got a new PC. I can still access most files on my old disk, as it is now attached via an external enclosure, but I cannot find how… (read more)

My original disk lost its XP Pro, so I got a new PC. I can still access most files on my old disk, as it is now attached via an external enclosure, but I cannot find how to get access to my old Thunderbird inbox. "File Transfer Wizard" is missing, and MS Search is broken and won't start. T'Bird works fine on the new disk/PC, but I need to look up some correspondence on the old disk. Is there some file I can point T'Bird to, that will contain my old emails ? Can I somehow merge the old and current files so I can search on a subject or person ?

Asked by r0dney 11 years ago

Answered by r0dney 11 years ago

  • Solved

Unable to Send out Emails from Thunderbird

Hello, I can receive email messages but unable to send them out. The error message I get follows: The mail server responded,( bettyweber@shaw.ca sender) rejected AUP#PO… (read more)

Hello, I can receive email messages but unable to send them out. The error message I get follows:

The mail server responded,( bettyweber@shaw.ca sender) rejected AUP#POL. Verify your email address is correct in account settings.

What can I do to fix this in Thunderbird?

I checked with my service provider and I can receive and send messages through webmail but not Thunderbird.

Thanks. Betty

Asked by bettyweber 1 month ago

Answered by sfhowes 1 month ago

  • Solved

Disable Thunderbird privacy nag

hello, every time i start thunderbird, i'm presented with a tab that shows me the privacy policy. EVERY.SINGLE.TIME. i don't need to read it every time; reading it once a… (read more)

hello, every time i start thunderbird, i'm presented with a tab that shows me the privacy policy. EVERY.SINGLE.TIME. i don't need to read it every time; reading it once and confirming is enough. but there doesn't seem to be any way to confirm, or disable this annoyance. how can i get it to stop? is there a setting somewhere, or registry entry i can change?

Thunderbird Desktop Version 115.18.0esr

Asked by d_112359 1 month ago

Answered by d_112359 1 month ago

  • Solved

New laptop

Have tried so many times to transfer from old laptop to new laptop, never works. Have watch the youtube videos and followed this. Can not get it to work. Just want the … (read more)

Have tried so many times to transfer from old laptop to new laptop, never works. Have watch the youtube videos and followed this. Can not get it to work. Just want the emails from the old to the new laptop Thank you

Method using a transfer device On your source computer Connect a device for data transfer, either a local one such as a USB flash drive, or a remote storage drive. Click the menu button Fx57Menu, then click Help and select Troubleshooting Information. Locate the "Profile Folder" entry, then click Open Folder. Your Thunderbird profile folder will open in Windows Explorer. Close Thunderbird. From your Thunderbird profile folder in Windows Explorer, go up three levels. Right-click on the Thunderbird folder and select Copy. Right-click the device you are using to transfer your data, then select Paste. If you are using a local transfer device, remove it safely from the source computer. Note: This steps can also be used to create a backup of your Thunderbird profile folder.

On your destination computer Connect the same transfer device you have used before to copy your Thunderbird profile folder from the source computer. Right-click on the copy of the Thunderbird profile folder that you created on the transfer device, then select Copy. Open Thunderbird (Close the account setup window if it appears.) Click the menu button Fx57Menu, then click Help and select Troubleshooting Information. Locate the "Profile Folder" entry, then click Open Folder. Your Thunderbird profile folder will open in Windows Explorer. Close Thunderbird. From your Thunderbird profile folder in Windows Explorer, go up three levels. Right-click inside the folder, then select Paste. When prompted, choose to replace your current data.

Asked by chbls 1 month ago

Answered by chbls 1 month ago

  • Solved

Threads

I just want all my messages listed by date and time. Ignore the fact that they may be "threads". They are just messages, not "conversations".

Asked by linda71 1 month ago

Answered by Rick 1 month ago

  • Solved

Thunderbird: adding google oauth account fails

Attempting to add a gmail oauth account in TB fails authentication using verified account password. (The account requires two-factor authentication using an authenticator… (read more)

Attempting to add a gmail oauth account in TB fails authentication using verified account password. (The account requires two-factor authentication using an authenticator app, but haven't tried that as a password) I have removed the account from TB, and the saved passwords for the account. I then added the account back to TB but get the same "Failed authentication" notification without any opportunity to register a new password. I can not find a cookie to remove and retry the process.

Asked by traveler4370 1 month ago

Answered by traveler4370 1 month ago

  • Solved

Strange sign in requests keep appearing.

I keep getting the sign in request (photo 1) and when I click the next button I get (photo 2), I have no idea what has changed or what I can do to stop it. I would be gra… (read more)

I keep getting the sign in request (photo 1) and when I click the next button I get (photo 2), I have no idea what has changed or what I can do to stop it. I would be grateful of any help.

Asked by Kilgetty 1 month ago

Answered by sfhowes 1 month ago

  • Solved

Thunderbird 128.12.0

Comment, not a question. My now obsolete laptop ran Ubuntu 14 and its now 15 year old Thunderbird. Worked wonderfully well. My current laptop running Ubuntu 22 and Thunde… (read more)

Comment, not a question. My now obsolete laptop ran Ubuntu 14 and its now 15 year old Thunderbird. Worked wonderfully well. My current laptop running Ubuntu 22 and Thunderbird 128.12.0 has driven me nuts since I got it. Slower than a snail loading. Confusing layout and function trying to group related messages into threads. I DO NOT LIKE IT.

I understand many of your customers might love the current Thunderbird for what they do with it. Can you somehow make available the older version of Thunderbird without all the fancy updates?

Asked by Jim 1 month ago

Answered by david 1 month ago

  • Solved

Close to tray only when I click X (Thunderbird 145)

Hi, is there a way to get Thunderbird to move to the tray when I press the X button in the top right corner? I've tried enabling "When Thunderbird is minimized, move it … (read more)

Hi, is there a way to get Thunderbird to move to the tray when I press the X button in the top right corner?

I've tried enabling "When Thunderbird is minimized, move it to the tray" but that just changes what the minimize button does. When I press X, Thunderbird still quits.

I've done some googling and I found this extension: https://services.addons.thunderbird.net/en-US/thunderbird/addon/minimize-on-close/

The problem with it is:

  1. It doesn't seem to work with modern versions of Thunderbird
  2. It lets you either minimize the window or move it to the tray, but not both (X and minimize do the same thing)

Can I get Thunderbird to close to tray only when I press X? So that the minimize button still works normally? Thanks

Asked by judgement 1 month ago

Answered by Yu5tiqX9og 1 month ago

  • Solved

Migrate from one mac to another, and thunderbird is broken

I migrated one mac, which was intel based, to another, which is M4. It all went fine. I have the same versions of OS and Thunderbird on each, before the migration. The ne… (read more)

I migrated one mac, which was intel based, to another, which is M4. It all went fine. I have the same versions of OS and Thunderbird on each, before the migration. The new machine is a 2025 Mac Studio. The old machine is a 2018 Mac Mini, 6 core Intel Core.15

On the old machine in Thunderbird, under my user, all my files are listed. On the new machine, files are not listed.

I saw a lot of information/suggestions to replace the Profile folder under: USER/Library/Thunderbird/Profiles And I copied it straight over from the old machine, with negative results.

I did notice that under profiles, it continues: m8mojurw.default-esr/Mail/Local Folders/ where there are some other goodies, some of which are "documents".

however, on the new machine, those same files are there, except they are "unix executable files"

I have migrated many times over the years and this hasn't happened.

I have done all of the suggestions I found so far, such as the Profile copy/past, reinstalled Thunderbird from scratch, looked thru comparisons of the Account Settings....

Oh, a couple more things:

If I look under my user and go to "Account settings" then "copies & folders" to looks different on the 2 machines. The old machine has: a check next to "Place a copy in" and under that a dot for "Sent folder on:" and my user name. On the new machine there is: "Place a copy in" and I cannot write into the "sent folder on" space, I can only select Choose and Account -> Local files as if the user doesn't exist (?) Thanks

Asked by minusetopii 1 month ago

Answered by minusetopii 1 month ago

  • Solved

Moving Thunderbird from Windows 10 to Ubuntu

I have a Windows 10 machine, have been using Thunderbird and pobox for years. In case you're not familiar with pobox, it is a mail forwarding service; I pay for an email… (read more)

I have a Windows 10 machine, have been using Thunderbird and pobox for years.

In case you're not familiar with pobox, it is a mail forwarding service; I pay for an email address and they forward email to up to three servers. I've thereby kept the same email address for a very long time, just changed the address(es) they forward to as I change ISPs, etc. At some point I quit using my ISPs server for my email and just used the one at pobox.com. Pobox was purchased by Fastmail, and so they have some new server names; my old ones have continued to work on my current system.

I use POP3 instead of IMAP because I want the email on my machine, not on a server somewhere. I configured Thunderbird to do this long ago, and so I don't remember details; I've been depending on being able to extract any needed information from its configuration. I am confident I have the password correct; I can log into the web interface to my email, and the password works there.

My new machine is a dual-boot Win11/Ubuntu; my plan is to use the Ubuntu machine almost exclusively and only boot Win11 when necessary. I want to move email operations to the new Ubuntu machine.

I've read info on moving Thunderbird; I find the profiles on the source machine, move up two directory levels, find the equivalent directory on the new machine, copy with replace. I found:

c:\Users\name\AppData\Roaming\Thunderbird

on the Win10 machine, and

Home/snap/thunderbird/common/.thunderbird

on the Ubuntu machine, so I copied the files from the first to the second.

Having done that, when I start up Thunderbird, it displays a page saying "Set up your existing email address". If I do that, of course, it will create a new profile, and I still won't have the old one. I've tried creating it manually, but (a) I don't know how I will then merge it with an old profile and my thousands of email messages, and (b) I'm having trouble figuring out the incoming and outgoing server settings. I remember struggling with that back on Win7 or whenever it was.

Anyway. Anyone got suggestions on what might be going wrong here?

Asked by arghvark 1 month ago

Answered by david 1 month ago

  • Solved

Emails disappeared - folders empty

I am using Thunderbird 115.5.2 (64-bit) on an older iMac on OS 10.12. I have four email address accounts, all gmail, and using POP. I have stored emails I wanted to keep… (read more)

I am using Thunderbird 115.5.2 (64-bit) on an older iMac on OS 10.12. I have four email address accounts, all gmail, and using POP. I have stored emails I wanted to keep in sub folders in Local Folders. This has all worked well for years.

Yesterday I lost lost all content from some of the subfolders in Local Folders, while some retained some content and a few seem intact. I also lost most emails that had arrived in the inboxes in the last week. The folder pane still shows the accounts, with their own set of folders. As usual, the inbox folders are highlighted with the number of new emails downloaded from the Gmail server to each address, but I can not see them in the message pane, or find them anywhere else. I sent a test message from one of my addresses to another – It didn't show as sent in Thunderbird, but did go through the gmail server and the message count of downloaded messages on the recipient address went up by one, but I couldn't see the email. Then I tried clicking on the folder "properties" then 'Repair Folder' but nothing happened, although the information on that window showed the number of messages and MB that I would expect to be in that folder, rather than what was there, which presumably means they may still be in there somewhere? I would be very grateful for help – I'm not tech savvy and feeling completely lost.

Asked by 2Beeornot 1 month ago

Answered by Matt 1 month ago

  • Solved

JUNK Trust junk mail headers set by

Hi, Having trouble with JUNK mails, from unknown adresses. I've found in "account settings" "Trust junk mail headers set by" might be good for me but no idea which one to… (read more)

Hi, Having trouble with JUNK mails, from unknown adresses. I've found in "account settings" "Trust junk mail headers set by" might be good for me but no idea which one to choose!

Asked by bordeauxrouge 1 month ago

Answered by bordeauxrouge 1 month ago

  • Solved

unified toolbar is unresponsive and not accessible

I have two installations of Thunderbird on two different computers 2 different locations, both are new installations. Both are on Windows 11. The one at home, works perfe… (read more)

I have two installations of Thunderbird on two different computers 2 different locations, both are new installations. Both are on Windows 11. The one at home, works perfect, the one in my second home too except the unified toolbar is unresponsive, whatever I click there it doesn't respond, The X doesn't close the program, the - doesn't minimize anything, just nothing happens, any advise?

Asked by henny 1 month ago

Answered by henny 4 weeks ago

  • Solved

Moving emails from GMail folders to Outlook Folders

Have two email accounts: Outlook and Gmail. They check and pull mail off the servers independently. I would prefer to only have to look in ONE account for my mail. I h… (read more)

Have two email accounts: Outlook and Gmail. They check and pull mail off the servers independently. I would prefer to only have to look in ONE account for my mail. I have chosen Outlook. I am having problems getting Thunderbird to push the emails in my Gmail folders to the corresponding Outlook folders. Is that because it can't be done? In settings for GMail account, under Copies and folders, I push: Sent messages > Sent on d*******1@outlook.com Archives folder > Archive on d*******1@outlook.com Drafts > Drafts folder on d*******1@outlook.com but they don't seem to be going there.

Is there a way to move messages in GMail TRASH to Outlook DELETED? As you can see, I'm not very aquainted with these things and am pretty confused. Any help appreciated.

Asked by PathMan 1 month ago

Answered by Wayne Mery 1 month ago

  • Solved

Email filter on local folders not working.

I have a filter set up on one of my computers with Thunderbird that copies all incoming emails into a local folder. I then have a filter on the local folder to mark those… (read more)

I have a filter set up on one of my computers with Thunderbird that copies all incoming emails into a local folder. I then have a filter on the local folder to mark those messages as read (see attached), but it doesn't work. Is there something I'm doing wrong?

Asked by linford.s 1 month ago

Answered by sfhowes 1 month ago