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  • Solved

Websites on Firefox Android tell to "enable java." Can't find on 'Settings' menu or Extensions.

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've sear… (read more)

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've searched so far says that Firefox enables Java by default. When I navigate to 'site settings' on the Android app settings menu there are no adjustments one can make at all. So . . . (1) Is Java enabled by default on the Firefox Android browser, and (2) Would any kind soul who knows what's wrong clue me in, regardless? Much thanks in advance!

Asked by Daniel DiMuzio 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Firefox displays incorrect images and icons

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update… (read more)

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update. Ryzen 7 5700X RX 6750XT Monitor: Samsung Odyssey G60SD

I also tried disabling hardware acceleration and clearing cache, nothing worked.

Asked by Marcos Sanches 5 months ago

Answered by Marcos Sanches 5 months ago

  • Solved

Suspected Firefox causing Windows crash

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 I… (read more)

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 ID: 4eb2b7ea-5553-4c6e-8d9b-44946b43f133。 微软客服诊断后的建议 链接里面有dmp文件的链接

Asked by kiacle 5 months ago

Answered by kiacle 5 months ago

  • Solved

Can not login into Firefox Sync on iPad

It seems I have been logged out of Sync just now with no reason and I have already tried to log in using email just about 5 or 6 times, but always as I enter code from em… (read more)

It seems I have been logged out of Sync just now with no reason and I have already tried to log in using email just about 5 or 6 times, but always as I enter code from email I end up with the message on screenshot («Something get wrong...»). I was able to successfully log in through web portal but this does not help as I need to look up my Synchronized tabs. I am currently out of home — that's why I can't use QR code...

How to fix this issue?

I am ready to experience several inconveniences due to relatively small user base and undefinancing of development, but gosh, this is really too much.

Asked by Gleb 5 months ago

Answered by Gleb 5 months ago

  • Solved

unauthorized background data usage when denied

Version 133 Android pie. Unauthorized background data usage even when set to denied. System is set to deny background data usage, no exception yet firefox using data. Hat… (read more)

Version 133 Android pie. Unauthorized background data usage even when set to denied. System is set to deny background data usage, no exception yet firefox using data. Hate to put firefox on firewall's deny list. Is the future of firefox releases.

Long time firefox user and supporter

Asked by Galen Thurber 5 months ago

Answered by Galen Thurber 5 months ago

  • Solved

Cannot Access Router thru Firefox

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach … (read more)

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach the router through Safari and through Firefox and Edge on a Windows 11 machine. I like my present Security settings on my Mac except for this annoyance. Can anyone suggest a workaround or a setting change that would fix this issue? Thanks in advance for your help.

Asked by need2ski 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

How do I fix Firefox not opening?

I had two profiles, was in the process of trying to learn how to use the 2nd profile (as seen in the link below), which I still have no answer for. Somehow, maybe I held… (read more)

I had two profiles, was in the process of trying to learn how to use the 2nd profile (as seen in the link below), which I still have no answer for. Somehow, maybe I held down SHIFT for too long and clicked on something by accident, idk, but somehow, I ended up REFRESHING the 2nd profile, causing it to delete everything I had done with it, and it backed up the old profile onto my desktop in the process. I figured I could just simply delete the new profile folder it had created and put back my old profile in the profile folder, but now, Firefox will not open at all, saying "Your Firefox profile cannot be loaded. It may be missing or inaccessible." How do I get it to recognize the profile folders again? OMG, I'm using Microsoft Edge, please, get me out of this!

https://support.mozilla.org/en-US/questions/1479231

Asked by markfleener 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Can't watch Video after Asus bios and nvidia driver updated

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thoug… (read more)

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thought was Twitch problem, then I changed to watch video from my college by using their website. But it still has that effect. But I can watch Youtube videos with no problems. Then i changed to use Microsoft Edge to watch Twitch, surprisingly with no problem. I already updated to the latest version in Firefox. Can anyone help me Please. Thank You

Asked by Tom Tom 5 months ago

Answered by Tom Tom 5 months ago

  • Locked

Can't launch firefox stable after launching firefox nightly.

I have this message after returning from nightly version to the stable one: ``` Using an older version of Firefox can corrupt bookmarks and browsing history already saved… (read more)

I have this message after returning from nightly version to the stable one: ``` Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox. ```

Asked by SuMo Bot 5 months ago

Last reply by TyDraniu 5 months ago

  • Solved

Cannot enable dark mode in reader view (F9)

The reader view is an amazing tool that helps declutter websites and make them easier to read. However, this experience is ruined by having a super bright white backgroun… (read more)

The reader view is an amazing tool that helps declutter websites and make them easier to read. However, this experience is ruined by having a super bright white background that to my knowledge I can't make black. I tried the setting that disables overriding the colors but it still remains white. Any ideas why that happens and how to change it?

Asked by theologidis.tzim 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

Trouble with my business website log in

I use the website MassageBook.com for my business scheduling and communications. Yesterday, everything worked fine. Today, for some reason, I clicked to log in through … (read more)

I use the website MassageBook.com for my business scheduling and communications.

Yesterday, everything worked fine. Today, for some reason, I clicked to log in through Firefox and it got stuck in a loop, returning to the log in page but never actually logging in. I contacted MassageBook and the suggested using Google Chrome to log in. This worked perfectly!

My preferred browser is Firefox, but it's not working for my most used website! I would appreciate this being looked into and corrected ASAP!

Pam Reynolds

Asked by preynolds61 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Does this have something to do with Firefox?

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something… (read more)

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something to do with Firefox? I think the same thing appears when I first open Firefox, then it gets "filled in" and appears as a normal Firefox window. I am running Firefox 133.0.3 (64-bit) on Windows 10 Pro Version 22H2 build 19045.5247 Windows Feature Experience Pack 1000.19060.1000.0.

Asked by Ron Zoscak 5 months ago

Answered by Ron Zoscak 4 months ago

  • Solved

Unable to login or make donations on DTS site

On the Dallas Theological Seminary site, only this site, suddenly I'm unable to login - it doesn't recognize my password. Nor will it allow me to make a donation. I comp… (read more)

On the Dallas Theological Seminary site, only this site, suddenly I'm unable to login - it doesn't recognize my password. Nor will it allow me to make a donation. I complete the donation form and it just keeps going round and round "processing" but never does it. I cleared my cache, re-started my laptop, made sure Win 11 is updated, still same problem. I did not try disabling extensions because they haven't changed in a long time. I opened it in incognito window and was able to login and make donation there. However I could not log in to my Gmail account from there. I went to a different laptop that runs Opera browser and logged into DTS just fine. This problem just started. Until recently I had no trouble with this site.

Asked by Fran Turner 5 months ago

Answered by cor-el 5 months ago

  • Solved

Secure Connection Failed

When I try to read my webmail I get this: Secure Connection Failed An error occurred during a (https) connection to www.nebula.fi. Peer’s Certificate has been revoked. E… (read more)

When I try to read my webmail I get this:

Secure Connection Failed An error occurred during a (https) connection to www.nebula.fi. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

The same address www.nebula.fi works fine in Edge browser, which claims: Connection is secure. This site has a valid certificate, issued by a trusted authority.

I would prefer using Firefox. Is it somehow possible?

-Tom

Asked by tom486 5 months ago

Answered by jscher2000 - Support Volunteer 4 months ago