Showing questions tagged: Show all questions
  • Solved

Bookmark Problems

I run the current Firefox version under Windows 11 Pro on a Dell Inspiron 15 3530 laptop, Lately, I've been having problems with my bookmarks: First, I found that I h… (read more)

I run the current Firefox version under Windows 11 Pro on a Dell Inspiron 15 3530 laptop, Lately, I've been having problems with my bookmarks:

  • First, I found that I had somehow lost a large number of bookmark tags; it took me several days to restore them,
  • Next, I found that I had lost a bunch of bookmark subfolders; the bookmarks (for the most part) are still listed under their tags.
  • When I try searching for tags in Bookmarks Manager, the search yield no results
  • When I try to restore my bookmarks from a previous date, I get an "unable to process file" message.
  • When I try to open the profile folder through the debugging information page, I get a "file not found" message. After some searching, I found the profile folder not at "C:\Users\croge\AppData\Roaming\Mozilla\Firefox\Profiles\7csymh5k.default-release", but at "C:\Users\croge\AppData\Local\Packages\Mozilla.Firefox_n80bbvh6b1yt2\LocalCache\Roaming\Mozilla\Firefox\Profiles", Something seems to have gone haywire--did I miss something, or is there an error somewhere?

Asked by crogerblair1 2 months ago

Answered by crogerblair1 2 months ago

  • Locked

BOOKMARKS AND FAVOURITES

There was a issue with my computer due to which I had to reset the unit and once the reset was completed I'm unable to recover my data as its asking for 32 account recove… (read more)

There was a issue with my computer due to which I had to reset the unit and once the reset was completed I'm unable to recover my data as its asking for 32 account recovery key, I'm unable to find that key anywhere and need help where can i find the key as there are important bookmarks which I need back.

Asked by SuMo Bot 1 month ago

Last reply by Paul 1 month ago

  • Solved

Restoring Firefox bookmarks

Mozillers, I depend heavily in my environmental and other work on Firefox and am grateful for its ability to restore previous tabs when my laptop, not infrequently, stop… (read more)

Mozillers,

I depend heavily in my environmental and other work on Firefox and am grateful for its ability to restore previous tabs when my laptop, not infrequently, stops working abruptly.

Now the much-used bookmarks have disappeared. A search site states promisingly:

"To restore Firefox bookmarks, use the built-in backup feature by going to Menu > Bookmarks > Manage Bookmarks > Import & Backup > Restore, then select a dated backup or a manual file (like a JSON backup) to bring back lost bookmarks..."

But my Firefox's Bookmarks drop-down menu has no Manage Bookmarks option. PLEASE, what must I do?

Elsewhere I managed to find this file which apparently contains recent bookmarks:

"C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\unk14jlv.default-release-1647366062305\bookmarkbackups\bookmarks-2025-12-26_95_4IdGtYxezJpwuH1UIiT1bRwe1K6bcGO8rv0mqa9rUWU=.jsonlz4"

But attempting to open it with Applications\firefox.exe (default) accomplishes nothing.

FOOL-proof instructions would be wonderful. Thank you.

Asked by AntonioLambe 1 month ago

Answered by AntonioLambe 1 month ago

  • Solved

favourites

cleaning up my computer, I accidentally deleted firefox. I had a list of favourite links, and I lost them. Is there any way of recovering my list of favourites? thank … (read more)

cleaning up my computer, I accidentally deleted firefox. I had a list of favourite links, and I lost them. Is there any way of recovering my list of favourites?

thank you, Glen A Goodale, [email removed]@gmail.com

Asked by Glen A Goodale 1 month ago

Answered by Denys 1 month ago

  • Solved

Bookmarks disappeared and cannot import my Bookmarks backup

Bookmarks in Firefox disappeared and cannot import my Bookmarks backup. I have tried to restore an older Bookmark file through /manage bookmarks/ import and backup/restor… (read more)

Bookmarks in Firefox disappeared and cannot import my Bookmarks backup. I have tried to restore an older Bookmark file through /manage bookmarks/ import and backup/restore to no avail. thank you

Asked by Graham Jones 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Locked

Recovering Disappeared Firefox Bookmarks

I still have not made any progress recovering my lost Firefox bookmarks. I have tried several methods with no success. The bookmark toolbar doesn't work, so I can't bookm… (read more)

I still have not made any progress recovering my lost Firefox bookmarks. I have tried several methods with no success. The bookmark toolbar doesn't work, so I can't bookmark any more pages. I tried restarting the computer and Firefox to no avail. I am considering switching to another browser. I am using Duck Duck Go which is not as good as Firefox that I have been using for about the last 10 years. I might try Microsoft Edge or Bing or some other browser.

Sincerely

Jeff [email address]

Asked by jspike67 1 month ago

Last reply by Paul 1 month ago

  • Solved

recovery key

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my… (read more)

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my recovery key but cannot find where should I type it to get back all my information. Is it possible to recover my information using the original recovery key, not the one I accidentally created? I really need to get the access to all my saved passwords, please help me with it. Thank you!

Asked by einite2002 1 week ago

Answered by Denys 1 week ago

  • Locked
  • Archived

Lost Contacts

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I … (read more)

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I tried to send an e-mail and didn't have any "Send" button. In trying fix, I some how deleted my contacts sidebar. I sill have my addresses book. I have tried everything to retrieve them but no luck. I tried removing Thunderbird and reinstall, but it comes back the same. I would appreciate an guidance in trying to resolve my problem. Thank You

Asked by Gerald Woldt 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back?

Hi. I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back? I'm not interested in getting the internet … (read more)

Hi. I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back? I'm not interested in getting the internet history from today back, just the folder. Thank you for your help.

Asked by zombiemom123 1 year ago

Answered by zombiemom123 1 year ago

  • Solved
  • Archived

Zakładka po aktalizacji

After the update, there are no firefox android bookmarks, there are no more on the profile. where are they, how to recover bookmarks from the old firefox browser. Po aktu… (read more)

After the update, there are no firefox android bookmarks, there are no more on the profile. where are they, how to recover bookmarks from the old firefox browser. Po aktualizacji brak zakładek firefox android, na profilu ich nie ma. Gdzie sai jak odzyskac zakladki ze starej wersji Firefox

Asked by 69darkos 1 year ago

Answered by 69darkos 1 year ago

  • Solved
  • Archived

Perdida de marcadores

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siemp… (read more)

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siempre en la aplicación, cómo lograrlo Gracias

Asked by Juan Luis 1 year ago

Answered by cor-el 1 year ago

  • Solved

can't access a closed window

I have enabled the option to open the previous windows and tabs. I had one window that I always closed last as it had a lot of groups that are important for my work, so i… (read more)

I have enabled the option to open the previous windows and tabs. I had one window that I always closed last as it had a lot of groups that are important for my work, so it used to open every time I started Firefox. Sometimes, even if I closed the window by mistake without closing other windows, I was able to get it back by pressing ctrl+shift+n.

But yesterday, I might have closed it by mistake and when I pressed ctrl+shift+n , it didn't come back. I wasn't able to access my window and now it's all gone. I don't see anything in recently closed windows in history.

I need those tabs back as they are very important for my work. they were a lot of tabs. I had many groups but now all are gone. I tried by using the previous.jsonlz4 in the sessionstore-backup by renaming it in the default-release profile as sesstionstore.jsonlz4 but still wasn't able to access my window.

I didn't clear my history as the tabs opened in the window still show up in the history.

Kindly help as soon as possible

Asked by Krishan Mittal 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved
  • Archived

previous session lost how to recover

w11 on laptop. Cleaned PC using CCleaner. Restarted windows. Launched Firefox and only 1 tab with calendar opened. Went to History but no indication of the previous sessi… (read more)

w11 on laptop. Cleaned PC using CCleaner. Restarted windows. Launched Firefox and only 1 tab with calendar opened. Went to History but no indication of the previous session available. ?

Asked by Mal Owen 1 year ago

Answered by Mal Owen 1 year ago