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Terminal command to determine if ESR is installed (OS X)

Google provides a different key to differentiate installed copies of Google Chrome (standard or "Google Chrome for Work") in this file: "/Applications/Google Chrome.app/… (read more)

Google provides a different key to differentiate installed copies of Google Chrome (standard or "Google Chrome for Work") in this file:

"/Applications/Google Chrome.app/Contents/Info.plist"

Google Chrome:
<key>KSBrandID</key>
<string>GGRM</string>

Google Chrome for Work:
<key>KSBrandID</key>
<string>GGRO</string>

Is there such an identifier on Firefox vs Firefox ESR?

Thanks, Don

Solved Archived 4 500

Privacy and Security

Skip to main content Switch language Skip to search Mozilla Support Logo Explore Help Articles Community Forums Ask a Question Contribute regina am… (read more)

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Locked Archived 1 190

Opening .ica files in Firefox with Citrix Workspace app

I need to connect to my employers Citrix portal tot start a Citrix session for my daily job. The problem is that when try to login using my credentials nothing happens ex… (read more)

I need to connect to my employers Citrix portal tot start a Citrix session for my daily job. The problem is that when try to login using my credentials nothing happens except for the loading icon of Firefox that keeps "spinning" (see image).

When I do the same in another browser, like Chromium for example, everything works fine.

I already tried the following steps:

- Installing an older version of the Citrix Workspace app - Reinstalling Firefox - Disabling the blocking extensions

I am using the following versions of components:

OS: Linux Mint Vanessa 21 Citrix Workspace app: 24.5.0.76 Firefox: 129.0

Other colleagues report the same issues when using Firefox whether in Windows of Linux.

Any help would be much appreciated?

Solved Archived 5 1077

Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. https://x.com/mozilla doesn't work either Error message on the page: "Something went wrong, but … (read more)

I've added https://x.com as an exception site but it is still blocked.

https://x.com/mozilla doesn't work either

Error message on the page:

"Something went wrong, but don’t fret — let’s give it another shot.

⚠ Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com"

After 2 days it used to finally load without my doing anything, but not now. I never loads using Firefox.

https://x.com is added as an exception, but obviously ignored.

Tried You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

   hold down the Shift key and left-click the Reload button   

NOPE

Tried: Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

   Settings -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Settings -> Privacy & Security
   Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear 
   https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
   https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

   switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window 
   https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
   https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems 

NOPE - lost all my bookmarks, extensions, settings - not going there again thank you

as for:

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

   click the shield icon for more detail and possibly disable the protection 

the sheild has a slash thru it saying "enhanced tracking is off for this site" when i put my mouse over it.

Solved Archived 7 1365

Cant right click on windows in the taskbar to move windows after update

Any help to fix this would be much appreciated I have tried restarting both firefox and my computer, disabled all extensions and started firefox in safe mode. When I try … (read more)

Any help to fix this would be much appreciated

I have tried restarting both firefox and my computer, disabled all extensions and started firefox in safe mode. When I try to right click on a firefox window from the taskbar it just disappears.

I have my computer connected to my TV so often when I open it up some windows will be on my TV which is behind my desk so its a pain to move them back without this function.

Solved Archived 7 406

Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. Whi… (read more)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Solved Archived 24 1445

Formatting of reply email changed after installing Enigmail

When replying to an email, the entered/typed response is line-wrapped at distance that is much shorter than the original email. This did not occur prior to the installati… (read more)

When replying to an email, the entered/typed response is line-wrapped at distance that is much shorter than the original email. This did not occur prior to the installation of Enigmail.

Can't find a setting which would affect this. Viewing message as Original HTML

Using Thunderbird 24.3.0. Lightning also installed much before Enigmail with no problems.

Solved Archived 2 60

Accidentally deleted mail account. Recreated but inbox empty. Help!

I was unable to send from my talktalk mail account after upgrading win8 to win8.1. I reinstalled Thunderbird over the top of existing installation but problem remained. (… (read more)

I was unable to send from my talktalk mail account after upgrading win8 to win8.1. I reinstalled Thunderbird over the top of existing installation but problem remained. (I've checked server settings!). In a fit of madness I deleted that mail account from Thunderbird having read in the forum that this doesn't delete the actual mail, just the account details. However, having recreated the talktalk mail account I can't find my emails! Help - some of these are fairly urgent. Anyone able to help a) recover the emails? b) offer a solution to the original problem? Hopefully, Ted

Solved Archived 3 80

How to move all mails from imap server to local folders automatically for every mail?

Hello, I want to transfer all my mails to local folders as soon as they arrive to Thunderbird and delete them from the server. I can do it manually by moving mails by han… (read more)

Hello,

I want to transfer all my mails to local folders as soon as they arrive to Thunderbird and delete them from the server. I can do it manually by moving mails by hand, but I want this to be done by Thunderbird automatically.

After a few hour search, I found that there is an option about deleting mails from the mail server if I use POP3, but there is not an option for IMAP.

Important note: my mail cannot be set-up as POP3, so please don't segguest setting it up again using POP3.

Thanks in advance.

Solved Archived 7 110

how do I reset email composition screen back to pre version 31., lack of feedback icon

Updated to thunderbird version 31.0. how do I change my email composition screen back to the way it looked in the previous version? In the new menu icon I do not have a… (read more)

Updated to thunderbird version 31.0. how do I change my email composition screen back to the way it looked in the previous version?

In the new menu icon I do not have a help or submit feedback option.

Solved Archived 3 190

No Messages Displaying in Inbox

As of today, my inbox has 7,563 emails, but none of them are displayed in the messages pane. I can see them if I go to All Mail, but I'd like to be able to use my inbox. … (read more)

As of today, my inbox has 7,563 emails, but none of them are displayed in the messages pane. I can see them if I go to All Mail, but I'd like to be able to use my inbox.

UPDATE SINCE THERE DOESN'T APPEAR TO BE A WAY TO DELETE THIS POST - I CLICKED "REPAIR" AND IT'S NOW FIXED.

Solved Archived 2 109

How do i change the date format on an email?

When my emails load the date shows as mm/dd/yyyy as this is not a format i use how do i change it to dd/mm/yyyy ? I had to reinstall Thunderbird and the date problem has… (read more)

When my emails load the date shows as mm/dd/yyyy as this is not a format i use how do i change it to dd/mm/yyyy ? I had to reinstall Thunderbird and the date problem has just started from the reinstall.

Thank you for your help.

Solved Archived 3 319

After using "Search" how do I find out which folder the email is in?

Thunderbird. I am trying to locate a sub-folder that contains several emails. If I use some key words in the "Search" facility in Thunderbird, I can view an email that ha… (read more)

Thunderbird. I am trying to locate a sub-folder that contains several emails. If I use some key words in the "Search" facility in Thunderbird, I can view an email that has those keywords in it, but I have not "located" the email in the sense that I have not determined which Thunderbird sub-folder it is in. I do not want to know where the email is to be found in my operating system folders, just in my tree of subfolders within Thunderbird.

thank you, Richard Schurmann

Solved Archived 3 248