Showing questions tagged: Show all questions
  • Solved

sites do not open in Firefox

Dear Sir/Madam, I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.… (read more)

Dear Sir/Madam,

I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.2478/jdis-2025-0002

The other one was a login page for an Admin site - that is not suitable for testing, since it contains confidential data.

Could you please check it?

Thanks, Krisztina Kőrösi

Asked by Krisztina Kőrösi 5 months ago

Answered by jonzn4SUSE 5 months ago

Files upload repeatedly to Box.com folder until browser is closed

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use… (read more)

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use a browser to access my files.

When I upload a file to Box via Firefox, it repeatedly uploads the same file until I close the browser. I only noticed this after coming back to the tab and noticing that the PDF I uploaded was on version 1,937 and counting. I tested another file and observed the same behavior.

The behavior persists when using a private window with all extensions disabled.

The bug does not appear to affect Chrome: files upload once as expected.

In Firefox, other services such as Dropbox and Google Drive are not affected, only Box.

Anybody else experienced this and found a solution?

Asked by scottcingles 5 months ago

Last reply by scottcingles 4 months ago

credit card processing

I recently went to charity websites to make a donation, but it does not go through. I put in credit card information, but the 'donate' button does not respond. I tried m… (read more)

I recently went to charity websites to make a donation, but it does not go through. I put in credit card information, but the 'donate' button does not respond. I tried more than one credit card.

Asked by Will 5 months ago

Last reply by markwarner22 5 months ago

Webadvisor extension no working

McAfee WebAdvisor extension has stopped working on Firefox. It works normally on Microsoft Edge. I've always used Firefox and rely on seeing those green ticks when search… (read more)

McAfee WebAdvisor extension has stopped working on Firefox. It works normally on Microsoft Edge. I've always used Firefox and rely on seeing those green ticks when searching through Google. Why doesn't it work on Firefox anymore?

Asked by jlc-sarde 5 months ago

Last reply by jonzn4SUSE 5 months ago

Browser sceen greyed out

Hi, When I access my bank account on my main PC running Firefox when the screen opens up on the page to enter login details the screen greys out. If I use Google Chrome o… (read more)

Hi, When I access my bank account on my main PC running Firefox when the screen opens up on the page to enter login details the screen greys out. If I use Google Chrome on my main PC I can access the login. If I use my laptop using Firefox I can access the login. I have compared both Firefox settings on my main PC and Laptop and they appear to be the same. What can be done to allow access please. John

Asked by johnpaine 5 months ago

Last reply by cor-el 5 months ago

login with facebook for another website is blocked

I can't login to etsy with facebook login. The box is grey and it says facebook will track activity. How can I login and have my facebook-based history? I guess I want… (read more)

I can't login to etsy with facebook login. The box is grey and it says facebook will track activity. How can I login and have my facebook-based history? I guess I want to bypass the privacy blocker on the login with Facebook.

Asked by jeanlm4931 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

I am no longer able to access my banking site with Firefox.

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. … (read more)

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. Looking at the support on this, I see that this has been a problem with Firefox for quite a while. I can access my bank with Chrome (although I don't trust Chrome) so why not FF? I haven't changed any settings. What set this blockage off and how can it be eliminated. If a setting needs to be changed, please tell me what it is and how to fix it.

Asked by Silvershine6 5 months ago

Last reply by jonzn4SUSE 5 months ago

Cannot view emails in Yahoo

I cannot view my emails in Yahoo or YMAIL. I get a blank shite sceen w/black bar at top which contains mostly advertisement and news-related subjects. I can see that I … (read more)

I cannot view my emails in Yahoo or YMAIL. I get a blank shite sceen w/black bar at top which contains mostly advertisement and news-related subjects. I can see that I have unread emails. This showed up about 3 days ago without any causal event.

If I use EDGE, I can view the emails, so I figure it must be a Firefox browser glitch. I love Firefox, so would love to fix it, so Idon't have to use other browsers.

Firefox works perfectly for my Netzero and Gmails.

Asked by marcusdarnley 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

ACCESS TO SOME WEBSITE

I WANT TO UNDERSTAND WHY MY SEARCH ENGINE WORKS PERFECTLY BUT ANYTHING I TRY TO OPEN A LINK TO CERTAIN WEBSITE LIKE X (FORMALLY TWITTER) IT DOES NOT OPEN, INSTEAD I WOULD… (read more)

I WANT TO UNDERSTAND WHY MY SEARCH ENGINE WORKS PERFECTLY BUT ANYTHING I TRY TO OPEN A LINK TO CERTAIN WEBSITE LIKE X (FORMALLY TWITTER) IT DOES NOT OPEN, INSTEAD I WOULD GET A MESSAGE LIKE "PROBLEM LOADING SITE". BECAUSE YOUTUBE IS WORKING, FACEBOOK AS WELL. AND ASIDE X, I CANNOT EVEN OPEN WIKIPEDIA

Asked by Edmond Anyankoh 5 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Social Security login

When I tried to login to My Social Security it said I do not have access to that account so I contacted Social Security for help and they determined that it was the Firef… (read more)

When I tried to login to My Social Security it said I do not have access to that account so I contacted Social Security for help and they determined that it was the Firefox browser and asked me to open Microsoft Edge and try to login and that worked perfectly. Why is Firefox preventing me from logging into Social Security.

Asked by mx5man02 5 months ago

Last reply by markwarner22 5 months ago

No Shutter Button for Image Search

Firefox for Android on Pixel 8: When trying to use the Google image search in the browser or the search widget, there is no shutter button or any other camera controls—se… (read more)

Firefox for Android on Pixel 8: When trying to use the Google image search in the browser or the search widget, there is no shutter button or any other camera controls—see attached screenshot. I have uninstalled/reinstalled FF multiple times and have rebooted the phone. This feature works fine in Chrome and the Google widget.

Asked by jeff281 5 months ago

Last reply by jeff281 5 months ago

  • Solved

Cannot Access Router thru Firefox

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach … (read more)

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach the router through Safari and through Firefox and Edge on a Windows 11 machine. I like my present Security settings on my Mac except for this annoyance. Can anyone suggest a workaround or a setting change that would fix this issue? Thanks in advance for your help.

Asked by need2ski 5 months ago

Answered by jonzn4SUSE 5 months ago

Firefox and FancyZones in Windows 11

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZ… (read more)

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

Asked by Beej 5 months ago

Last reply by TyDraniu 4 months ago

Unable to view Yahoo email

This is the second time I have put this forward. Using Firefox on Windows 10, I am unable to view yahoo emails. I get a white screen with a black bar across the top. Y… (read more)

This is the second time I have put this forward. Using Firefox on Windows 10, I am unable to view yahoo emails. I get a white screen with a black bar across the top. Yahoo will tell me I have "5 unread messages". If I go into Yahoo using Edge, I can view the emails (which is why I think it must be a Firefox problem, but I may be mistaken. The one response was to empty the cache and such, which I have done and it doesn't help. Does Firefox not empty its cache each time I leave the site?

If this is a Firefox/Yahoo interactive problem, I apologize - it may be something about Yahoo. I have wandered all over their support sections though, without finding a potential solution.

Thanks for any support/suggestions you can make.

Asked by marcusdarnley 5 months ago

Last reply by jonzn4SUSE 5 months ago