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emails not visible

Thunderbird shows the number of emails downloaded but I can not see them in my inbox, or anywhere else. Using Thunderbird 115.5.2 (64-bit) on an older iMac on OS 10.12. E… (read more)

Thunderbird shows the number of emails downloaded but I can not see them in my inbox, or anywhere else. Using Thunderbird 115.5.2 (64-bit) on an older iMac on OS 10.12. Email account is gmail, and using POP. I've tried 'repair folders" with no change. I've deleted old emails from the Gmail server. Would appreciate any help.

Asked by 2Beeornot 2 months ago

  • Solved

Strange sign in requests keep appearing.

I keep getting the sign in request (photo 1) and when I click the next button I get (photo 2), I have no idea what has changed or what I can do to stop it. I would be gra… (read more)

I keep getting the sign in request (photo 1) and when I click the next button I get (photo 2), I have no idea what has changed or what I can do to stop it. I would be grateful of any help.

Asked by Kilgetty 2 months ago

Answered by sfhowes 2 months ago

Message filters not working on ONE of my accounts

"Could not get folder db" is the message. I've tried all the suggestions that google provided - nada Windows 11 25H2 (OS Build 26220.7271) Thunderbird 145.0 (64-bit) 5 … (read more)

"Could not get folder db" is the message. I've tried all the suggestions that google provided - nada

Windows 11 25H2 (OS Build 26220.7271) Thunderbird 145.0 (64-bit)

5 accounts are defined. Some filters work on startup, but new ones do not. Manually running filter results in "could not get folder db"

Asked by extremist 2 months ago

Trouble downloading emails from my service provider web mail

‘Service provider advised me to go to Cookies & Site Data select Manage Browser button in the search websites bar type themessagingco.com.au then Select this entry fr… (read more)

‘Service provider advised me to go to Cookies & Site Data select Manage Browser button in the search websites bar type themessagingco.com.au then Select this entry from the list and Remove & save’ for ‘Thunderbird’

Asked by Doug Hanning 2 months ago

Last reply by david 2 months ago

Thunderbird

Systemordner Thunderbird umbenannt und neues Profil erstellt, alle E-Mail Konten neu integriert, Teste i.O., Aus alten Thunderbird Ordner war plötzlich keine Profilordne… (read more)

Systemordner Thunderbird umbenannt und neues Profil erstellt, alle E-Mail Konten neu integriert, Teste i.O.,

Aus alten Thunderbird Ordner war plötzlich keine Profilordner mehr vorhanden? Wieso plötzlich das? Sicherungen hatten leider auch keinen Profilordner von Thunderbird gesichert. Warum werden diese nicht gesichert?

Asked by Dirk.Parchmann 2 months ago

Last reply by Mapenzi 2 months ago

Sending multiply mails

When I use Mail Merge to generate emails for many recipients, they are put in the "Outbox", but Thunderbird will only send 10 emails at a time. After 10 emails, I have to… (read more)

When I use Mail Merge to generate emails for many recipients, they are put in the "Outbox", but Thunderbird will only send 10 emails at a time. After 10 emails, I have to close the program and start it again to get the next 10 sent. So to send 100 emails, the program has to be closed and started 10 times!

Asked by Kristensamfundet 2 months ago

Last reply by Rick 2 months ago

  • Solved

Thunderbird 128.12.0

Comment, not a question. My now obsolete laptop ran Ubuntu 14 and its now 15 year old Thunderbird. Worked wonderfully well. My current laptop running Ubuntu 22 and Thunde… (read more)

Comment, not a question. My now obsolete laptop ran Ubuntu 14 and its now 15 year old Thunderbird. Worked wonderfully well. My current laptop running Ubuntu 22 and Thunderbird 128.12.0 has driven me nuts since I got it. Slower than a snail loading. Confusing layout and function trying to group related messages into threads. I DO NOT LIKE IT.

I understand many of your customers might love the current Thunderbird for what they do with it. Can you somehow make available the older version of Thunderbird without all the fancy updates?

Asked by Jim 2 months ago

Answered by david 2 months ago

new account

I just opened my Thunderbird e-mail account, did thunderbid only access emails from my sbcglobal account email account or did TB download the the 100,000+ SBCglobal email… (read more)

I just opened my Thunderbird e-mail account, did thunderbid only access emails from my sbcglobal account email account or did TB download the the 100,000+ SBCglobal emails to a thunderbird file that I can continure to access?. I believe that AT&T is going to delete my sbcglobal email account as I have canceled my AT&T internet service. I see sbcglobal messages in thunderbird that go back to 2008 that I would like to read again. Will these messages disapper when AT&T disables the SBCglobal email account.

Asked by hmb2stxrrn 2 months ago

Last reply by christ1 2 months ago

Folder order changes on it's own

Running Thunderbird 140.5.0esr This has been happening for a few weeks now somewhat randomly. The folders under Mail for one of my accounts keep moving around and are no… (read more)

Running Thunderbird 140.5.0esr

This has been happening for a few weeks now somewhat randomly. The folders under Mail for one of my accounts keep moving around and are not in alphabetical order anymore. Most folders are OK, but a few either jump to the top of bottom of the list. I can manually drag them back, only for different folders to do it the next time.

The folders in questions are 2 levels down from Mail.

Asked by Hassan Ajami 2 months ago

Last reply by Hassan Ajami 1 month ago

  • Solved

Close to tray only when I click X (Thunderbird 145)

Hi, is there a way to get Thunderbird to move to the tray when I press the X button in the top right corner? I've tried enabling "When Thunderbird is minimized, move it … (read more)

Hi, is there a way to get Thunderbird to move to the tray when I press the X button in the top right corner?

I've tried enabling "When Thunderbird is minimized, move it to the tray" but that just changes what the minimize button does. When I press X, Thunderbird still quits.

I've done some googling and I found this extension: https://services.addons.thunderbird.net/en-US/thunderbird/addon/minimize-on-close/

The problem with it is:

  1. It doesn't seem to work with modern versions of Thunderbird
  2. It lets you either minimize the window or move it to the tray, but not both (X and minimize do the same thing)

Can I get Thunderbird to close to tray only when I press X? So that the minimize button still works normally? Thanks

Asked by judgement 2 months ago

Answered by Yu5tiqX9og 2 months ago

ThunderBird: Default App Settings

When clicking any hot link in an email, whether FB or a web retailer email, etc. this message pops up: "This file does not have an app associated with it for performing t… (read more)

When clicking any hot link in an email, whether FB or a web retailer email, etc. this message pops up: "This file does not have an app associated with it for performing this action. Please install an app, or if one is already installed, create and association in the Default App Settings page."

At a loss for a solution here. Can someone please help. Thanks.

Asked by crossing324 2 months ago

Last reply by Matt 2 months ago

Private events by default

When using shared group calendars (as it's commonly found in small companies) all events that are marked as "public" are visible with details on personal calendars that a… (read more)

When using shared group calendars (as it's commonly found in small companies) all events that are marked as "public" are visible with details on personal calendars that are shared on some public calendar. Changing to "private" solves, but one need to remember doing this while creating an event.

It would be very useful to have an option for switching to "private by default" when creating a new event. Any possibility? Anyone else with the same need?

Asked by stefano.costa 2 months ago

Moving Thunderbird from Windows 10 to Ubuntu

I have a Windows 10 machine, have been using Thunderbird and pobox for years. In case you're not familiar with pobox, it is a mail forwarding service; I pay for an email… (read more)

I have a Windows 10 machine, have been using Thunderbird and pobox for years.

In case you're not familiar with pobox, it is a mail forwarding service; I pay for an email address and they forward email to up to three servers. I've thereby kept the same email address for a very long time, just changed the address(es) they forward to as I change ISPs, etc. At some point I quit using my ISPs server for my email and just used the one at pobox.com. Pobox was purchased by Fastmail, and so they have some new server names; my old ones have continued to work on my current system.

I use POP3 instead of IMAP because I want the email on my machine, not on a server somewhere. I configured Thunderbird to do this long ago, and so I don't remember details; I've been depending on being able to extract any needed information from its configuration. I am confident I have the password correct; I can log into the web interface to my email, and the password works there.

My new machine is a dual-boot Win11/Ubuntu; my plan is to use the Ubuntu machine almost exclusively and only boot Win11 when necessary. I want to move email operations to the new Ubuntu machine.

I've read info on moving Thunderbird; I find the profiles on the source machine, move up two directory levels, find the equivalent directory on the new machine, copy with replace. I found:

c:\Users\name\AppData\Roaming\Thunderbird

on the Win10 machine, and

Home/snap/thunderbird/common/.thunderbird

on the Ubuntu machine, so I copied the files from the first to the second.

Having done that, when I start up Thunderbird, it displays a page saying "Set up your existing email address". If I do that, of course, it will create a new profile, and I still won't have the old one. I've tried creating it manually, but (a) I don't know how I will then merge it with an old profile and my thousands of email messages, and (b) I'm having trouble figuring out the incoming and outgoing server settings. I remember struggling with that back on Win7 or whenever it was.

Anyway. Anyone got suggestions on what might be going wrong here?

Asked by arghvark 2 months ago

Last reply by arghvark 2 months ago

  • Solved

Migrate from one mac to another, and thunderbird is broken

I migrated one mac, which was intel based, to another, which is M4. It all went fine. I have the same versions of OS and Thunderbird on each, before the migration. The ne… (read more)

I migrated one mac, which was intel based, to another, which is M4. It all went fine. I have the same versions of OS and Thunderbird on each, before the migration. The new machine is a 2025 Mac Studio. The old machine is a 2018 Mac Mini, 6 core Intel Core.15

On the old machine in Thunderbird, under my user, all my files are listed. On the new machine, files are not listed.

I saw a lot of information/suggestions to replace the Profile folder under: USER/Library/Thunderbird/Profiles And I copied it straight over from the old machine, with negative results.

I did notice that under profiles, it continues: m8mojurw.default-esr/Mail/Local Folders/ where there are some other goodies, some of which are "documents".

however, on the new machine, those same files are there, except they are "unix executable files"

I have migrated many times over the years and this hasn't happened.

I have done all of the suggestions I found so far, such as the Profile copy/past, reinstalled Thunderbird from scratch, looked thru comparisons of the Account Settings....

Oh, a couple more things:

If I look under my user and go to "Account settings" then "copies & folders" to looks different on the 2 machines. The old machine has: a check next to "Place a copy in" and under that a dot for "Sent folder on:" and my user name. On the new machine there is: "Place a copy in" and I cannot write into the "sent folder on" space, I can only select Choose and Account -> Local files as if the user doesn't exist (?) Thanks

Asked by minusetopii 2 months ago

Answered by minusetopii 2 months ago

  • Solved

Moving Thunderbird from Windows 10 to Ubuntu

I have a Windows 10 machine, have been using Thunderbird and pobox for years. In case you're not familiar with pobox, it is a mail forwarding service; I pay for an email… (read more)

I have a Windows 10 machine, have been using Thunderbird and pobox for years.

In case you're not familiar with pobox, it is a mail forwarding service; I pay for an email address and they forward email to up to three servers. I've thereby kept the same email address for a very long time, just changed the address(es) they forward to as I change ISPs, etc. At some point I quit using my ISPs server for my email and just used the one at pobox.com. Pobox was purchased by Fastmail, and so they have some new server names; my old ones have continued to work on my current system.

I use POP3 instead of IMAP because I want the email on my machine, not on a server somewhere. I configured Thunderbird to do this long ago, and so I don't remember details; I've been depending on being able to extract any needed information from its configuration. I am confident I have the password correct; I can log into the web interface to my email, and the password works there.

My new machine is a dual-boot Win11/Ubuntu; my plan is to use the Ubuntu machine almost exclusively and only boot Win11 when necessary. I want to move email operations to the new Ubuntu machine.

I've read info on moving Thunderbird; I find the profiles on the source machine, move up two directory levels, find the equivalent directory on the new machine, copy with replace. I found:

c:\Users\name\AppData\Roaming\Thunderbird

on the Win10 machine, and

Home/snap/thunderbird/common/.thunderbird

on the Ubuntu machine, so I copied the files from the first to the second.

Having done that, when I start up Thunderbird, it displays a page saying "Set up your existing email address". If I do that, of course, it will create a new profile, and I still won't have the old one. I've tried creating it manually, but (a) I don't know how I will then merge it with an old profile and my thousands of email messages, and (b) I'm having trouble figuring out the incoming and outgoing server settings. I remember struggling with that back on Win7 or whenever it was.

Anyway. Anyone got suggestions on what might be going wrong here?

Asked by arghvark 2 months ago

Answered by david 2 months ago

Emails just "disappeared."

Just opened TB. There were 8 or 10 emails. Went to another app for a few seconds. Went back to TB. Emails were gone. Have NO idea what happened. Know of any way to g… (read more)

Just opened TB. There were 8 or 10 emails. Went to another app for a few seconds. Went back to TB. Emails were gone. Have NO idea what happened. Know of any way to get them back or where they went?

Asked by PathMan 2 months ago

Last reply by Rick 2 months ago