Showing questions tagged:

Firefox freezes at Google sign in

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared t… (read more)

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

Archived 6 257

At the new update I keep getting a 500 Error when trying to read a new article on Fox News. Is there a way to correct that? It never happened in all the years that I ahev used Firefox!

When Fox News has a new article and I click on it to read, I now get a 500 Error over a blank page. Is there a way to correct this? It has never happened before and only … (read more)

When Fox News has a new article and I click on it to read, I now get a 500 Error over a blank page. Is there a way to correct this? It has never happened before and only seems to have appeared in the last update of last week.

Open 1 164

Can't activate 2FA on my firefox account

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error "There was a problem enabling two-step authentication. Chec… (read more)

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error

"There was a problem enabling two-step authentication. Check that your device's clock is set to update automatically and start over."

I tried it on multiple laptops (all macbooks) with and without VPN and on an iPhone, but the error is the same everywhere.

The error shows in the final steps, after i downloaded and entered a security code. It brings me back to the account page with the error

Solved Archived 1 222

Logging in using my Gmail account

I just got a new Mac Powerbook so I'm starting over getting all my old stuff transferred here. I've been trying to sync my account and every time I ask for the code to be… (read more)

I just got a new Mac Powerbook so I'm starting over getting all my old stuff transferred here.

I've been trying to sync my account and every time I ask for the code to be sent to my email address, it is NOT sending the code for me to use to log in!

HELP!

Archived 1 220

Ad blocker

I don't know which ad blocker I have. I can't watch the Olympics without disabling the ad blocker. Could you help, please?

Archived 7 303

Bookmarks

For some reason all of a sudden my bookmarks don't show their identification icons that are associated with that web site. Those icons are to the immediate left of the si… (read more)

For some reason all of a sudden my bookmarks don't show their identification icons that are associated with that web site. Those icons are to the immediate left of the site address. I used to use those colored icons as a quick reference to select the web site I wanted. Being I have MANY bookmarks, those icons to the left weer a GREAT help to locating a specific bookmark.

   How do I get my bookmarks to show the way they used to show before? Is there a way to show my bookmarks to a earlier date? Maybe that way my bookmarks will show the way they used to ?
   Can someone please help. This new bookmark menu listing I now see is not user friendly! Thank you.
Archived 8 301

I can't click the URL field, neither the shield icon nor any icon next to it

Since last two updates, I noted I can't click on the URL field or any icons next to each other two versions ago. I changed the Bluetooth mouse to a lined mouse, then it w… (read more)

Since last two updates, I noted I can't click on the URL field or any icons next to each other two versions ago. I changed the Bluetooth mouse to a lined mouse, then it went OK. But with the latest update, again, the same symptom occured and persists: I am on MacBookPro, so I manage to Command+any command key.

How can I restore and click on URL field, copy URL, or reload the URL address again? OF course, I need to use other icons for each function.

Solved 1 147

how to save my tabs when I quit firefox - I lose all my tabs when I quit

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This… (read more)

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This used to happen from time to time which was frustrating but now it happens every time I need to quit firefox. "Recently closed tabs" and "recently closed windows" are greyed out when I try to use that. and there is nothing in "restore previous history". Thank you for your help.

Archived 6 91

FireFox frozen by Mac OS Virus warning.

Sporadically over the past year, a virus warning, purportedly from Apple, has locked my FireFox screen. I must Force Quit to unlock FoxFire. See images. Is this a scam? … (read more)

Sporadically over the past year, a virus warning, purportedly from Apple, has locked my FireFox screen. I must Force Quit to unlock FoxFire. See images. Is this a scam?

Open 1 144

several days, I have been getting the reCaptcha " page to verify i am not a robot i complete each-when i attempt to sign into FB after completing the pictures .. i get the reCaptha page again ... over and over why is this happening ?

Re-occuring Captcha message when i attempt to sign into Facebook. .. 3 days now .... why ?? I have cleared cache. - history - ran virus and malware scans. ... nothin… (read more)

Re-occuring Captcha message when i attempt to sign into Facebook. .. 3 days now .... why ??

I have cleared cache. - history - ran virus and malware scans. ... nothing works to stop this Captcha thing

Open 27

I am having trouble opening About section on LinkedIn on firefox. I can open them on my safari application. How do I change firefox as this is only happening there.

I work out of LinkedIn. Just recently, I have trouble opening About sections on LinkedIn. I have both firefox and safari on my macbook pro laptop. I can have both appl… (read more)

I work out of LinkedIn. Just recently, I have trouble opening About sections on LinkedIn. I have both firefox and safari on my macbook pro laptop. I can have both applications open on my computer in different windows and use this constantly when working. I mainly use firefox if I only use one of the applications. Not being able to access these same sections is making it difficult. LinkedIn says I need to clear out my cache and whatever. I am not sure how to do this and there may be other things that need to be done. Can you help?

Open 1 27