Lost computer and after restore I don't have bookmarks

My PC died and I could not boot from bootable flash drive. I had been backing up the system with Acronis to a WD Passport. I purchased a new computer, and when I did a r… (read more)

My PC died and I could not boot from bootable flash drive.

I had been backing up the system with Acronis to a WD Passport.

I purchased a new computer, and when I did a restore, upon starting Firefox, I did not have my old bookmarks, which are many.

Aren't they stored in a backup? If so, how do I get them back. I'm sure that some of the bookmarks came over from Netscape Navigator.

Thanks,

Bob

Solved Archived 2 126

Using multiple profiles, Firefox frequently hangs forever

I'm using Firefox 141.0 on OpenSuse Tumbleweed with KDE and Wayland. I'm using Firefox with two profiles: work and personal - which is (usually) awesome, until suddenly i… (read more)

I'm using Firefox 141.0 on OpenSuse Tumbleweed with KDE and Wayland. I'm using Firefox with two profiles: work and personal - which is (usually) awesome, until suddenly it's not.

Then, one or both profiles seem to become corrupted, and closing firefox, opening it, choosing either profile just hangs forever. My old tabs show up, but clicking on any tab, for any site, just hangs forever, and no page is ever loaded. Sometimes restarting helps, but sometimes not. Sometimes restarting 2 or 3 times and then suddenly it will work. But normally, I have to just delete all my profiles, and re-create them. Fortunately everything is synced with Firefox sync. Then everything will work wonderfully for a bit - although I have to re-login to everything.  :-(

Any ideas? This is a huge pain and productivity killer. I really love firefox, but this sucks.

Solved Archived 2 165

Wrong Language

I installed Firefox on my M4 Mac and it was in English, now it's in some other langue and I can't change it back. I deleted it, and reinstalled, same issue. I cannot get… (read more)

I installed Firefox on my M4 Mac and it was in English, now it's in some other langue and I can't change it back. I deleted it, and reinstalled, same issue.

I cannot get it installed in English and have it remain in English. Please help.

Solved Archived 1 147

Latest nightly crashes everytime

Hi, the latest nightly version crashes everytime on my Pixel 8 Pro. Clearing cache, force stopping and restarting the phone doesn't help. version 141.0a1 org.mozilla.fen… (read more)

Hi, the latest nightly version crashes everytime on my Pixel 8 Pro. Clearing cache, force stopping and restarting the phone doesn't help.

version 141.0a1 org.mozilla.fenix

Archived 2 220

Thunderbird address book

I'am unable to add new contact to address book. I enter all the details but there is no "SAVE" button to apply. I have uninstalled and re- installed several times but the… (read more)

I'am unable to add new contact to address book. I enter all the details but there is no "SAVE" button to apply. I have uninstalled and re- installed several times but the panel to add a new contact still has no SAVE button. I've istalled from Thunderbird official site and Microsoft. I have run in Trouble Shooting Mode, but still same problem. What's going on ????????????? Brian

Solved Archived 3 45

Is there an Add-on to will let me Add a Tab to Account List

A number of times when I'm answering email and need to check back on the list of emails, I don't see a Tab to take me directly to my list of email accounts (I have 8). A… (read more)

A number of times when I'm answering email and need to check back on the list of emails, I don't see a Tab to take me directly to my list of email accounts (I have 8). A couple of times I've had to shut down T-bird and re-launch it to get back to this list/window. I don't understand why such a Tab isn't available everywhere.

So I'm looking for an add-on which would allow me to add a specific Tab on the T-bird pages where it isn't there, specifically, a Tab to get to the window which has the list of my email accounts.

If there is such a customization, I'd appreciate getting a link to get it.

Solved Archived 4 81

captcha on Zazzle.com

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a ca… (read more)

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a captcha comes up that says press and hold this button so we know you are not a bot. Well the button never works, it always errs out and gives me the message to please try again, and then locks me out of their site. I have tried clearing my cache and cookies, updating my browser, resetting the router, I don't have any VPN's, I have tried working in a private window, adding the website to the privacy exceptions, block pop up windows is unchecked, I am out of ideas, what do I do??

Archived 1 138

Firefox will not scroll on certain web pages

I am having problems with Firefox not scrolling (and no scroll bar) on some web pages. The following is an examble: https://www.lv.com/insurance/supporting-you/driving-ti… (read more)

I am having problems with Firefox not scrolling (and no scroll bar) on some web pages. The following is an examble:

https://www.lv.com/insurance/supporting-you/driving-tips?sfmc_id=648966069

I am using Windows 10 and Firefox 143.0.3 (64-bit)

Any help would be appreciated.

Solved Archived 1 136

How to edit or remove a suggested email address for a contact in Thunderbird (app on MacOS)

Using the Thunderbird app on Mac OS, I would like to remove an email. The email address has been changed. How do I edit the contact/prediction? I understand this is relat… (read more)

Using the Thunderbird app on Mac OS, I would like to remove an email. The email address has been changed. How do I edit the contact/prediction? I understand this is related to collected addresses but I cannot find that either. Thanks!

Archived 1 82

Shorcuts feature on the start page

Hello, I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from r… (read more)

Hello,

I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from recently visited sites.

I would like to keep only the shortcuts I manually pinned, without Firefox suggesting or adding new ones automatically. Currently, if I disable browser.newtabpage.activity-stream.feeds.topsites, all shortcuts disappear, and if I leave it enabled, Firefox keeps adding unwanted sites.

Could you please add an option to disable automatic shortcut suggestions while keeping only pinned shortcuts? This would make the feature much more convenient for users who prefer to manage their shortcuts manually.

Thank you!

Solved Archived 1 434

Gmail quit after updating password in Gmail

Gmail was working with Oath2, but due to some security issues, I had to update my Google (& thus Gmail) password. It was on a different computer. Started Thunderbird … (read more)

Gmail was working with Oath2, but due to some security issues, I had to update my Google (& thus Gmail) password. It was on a different computer. Started Thunderbird up and it would not do anything with GMail. Some "expert" had said to go into passwords, delete them all for GMail, and it will prompt you for the password, etc. Well, it DID work for sending, but for receiving it just gives an error: "The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials." And just an "OK" response is possible.

 What do I need to do to kick start it into working on downloads?
Archived 2 201

Encrypt Button disabled when composing email on Thunderbird 128.7.0esr (64-bit)

I wish to send an encrypted email. I have imported and accepted the recipient's public key. When I compose an email to this recipient, the "encrypt" button is disabled.… (read more)

I wish to send an encrypted email. I have imported and accepted the recipient's public key.

When I compose an email to this recipient, the "encrypt" button is disabled.

Also, the security button mentioned in this article is not present on the compose toolbar, or anywhere for that matter https://support.mozilla.org/en-US/kb/openpgp-thunderbird-howto-and-faq#w_how-do-i-send-an-encrypted-or-digitally-signed-email

Windows 11.

Any idea how to fix this?

Locked Archived 1 230