all windows close when closing one window

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were un… (read more)

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were unrecoverable via 'restore session'

This now happens all the time. I may have a couple windows open - I close one and they all close - not TABS - WINDOWS. As I am handling personal finances, academics and business, I cannot work like this. I cannot keep every window I open forever open so that I do not loose another. I am forced to use another browser until the problem is fixed.

I was also VERY disappointed to find that I could not just ask a question without signing in. This is absolutely ridiculous. Just help people who use your stuff. Why do I have to be a member to point out a problem or ask a question? I'll bet you are missing volumes of helpful feedback because folks are tired of having to announce themselves before pointing out a glitch and just move on as I almost did. That in turn leaves dedicated users dealing with a glitch for longer.

I am using the latest Windows 10 on a modern machine.

Asked by vicocles 2 months ago

Last reply by zeroknight 2 months ago

Autofill address not working anymore

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore. Autofill card still works, bu… (read more)

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Asked by allanrivers99 1 month ago

Last reply by jonzn4SUSE 1 month ago

richiesta credenziali accesso account rimosso

Ciao a tutti, ho rimosso da thunderbird un account gmail perché non ne ho più bisogno ma spesso mi compare una finestra di login gmail relativa a quel vecchio account. C… (read more)

Ciao a tutti, ho rimosso da thunderbird un account gmail perché non ne ho più bisogno ma spesso mi compare una finestra di login gmail relativa a quel vecchio account. Come si fa a rimuovere completamente ogni traccia di quel account? Grazie

Asked by simonesca89 3 months ago

Last reply by sfhowes 3 months ago

Login to server mail.acsalaska.net with username bbbb@xyz.net failed.

Hi A persistent issue: Mozilla Support did try to help, they think it is an issue between Thunderbird and username bbbb@xyz.net - whick is via ACS, our email provider Log… (read more)

Hi A persistent issue: Mozilla Support did try to help, they think it is an issue between Thunderbird and username bbbb@xyz.net - whick is via ACS, our email provider Login to server mail.acsalaska.net with username bbbb@xyz.net failed. - keeps coming back Might someone have input on how to go about correcting this? Thanks

Asked by Willie Suter 3 months ago

Last reply by Matt 3 months ago

After update to 115.6.0 cannot send from any of my hughes.net e-mail accounts

After update to 115.6.0 cannot send from any of my hughes.net e-mail accounts Originally auto download would fail and ask for new password but but when all such notices c… (read more)

After update to 115.6.0 cannot send from any of my hughes.net e-mail accounts Originally auto download would fail and ask for new password but but when all such notices cancel a manual get message works fine that issues appears to have gone away but now cannot send e-mails thru any of my hughes net accounts. Tried setting up a new windows user on computer and installing TB resetting up accounts still will not send..... Began about 1st week in Dec (2023)

In talking to hughes net they mention that about a week before another user called with same issue using TB

Any help would be greatly appreciated

Have been using TB with Hughes net for many years w/o issue

Asked by rs25 3 months ago

Last reply by sfhowes 3 months ago

Microsoft Exchange SMTP Issues

Our organization uses GoDaddy which worked fine with Thunderbird until GoDaddy migrated to Microsoft Exchange 365/Outlook. According to GoDaddy, Microsoft does not allow … (read more)

Our organization uses GoDaddy which worked fine with Thunderbird until GoDaddy migrated to Microsoft Exchange 365/Outlook. According to GoDaddy, Microsoft does not allow any of the authentication protocols offered by Thunderbird for SMTP outgoing messages.

Thunderbird has helpfully added a Microsoft 365 option for SMTP settings in the latest update, but when you click that it says that you have to get a third-party paid app called OWL to make it work.

My question to Thunderbird: is this going to be the only answer to this problem or is it being worked on? Background is that the organization I work with has the GoDaddy Account so I have no control over that choice. I've used Thunderbird to keep my email out of the clutches of Microsoft Outlook and would like that to continue. I've also been donating to Thunderbird for years so I'm not opposed to paying. I just don't think I should have to use a 3rd party app for basic functionality.

Asked by Linda Coburn 1 week ago

Last reply by david 1 week ago

Stopped getting emails this afternoon

Diagnostic information for administrators: Generating server: TYUPR01MB5253.apcprd01.prod.exchangelabs.com johndavis435@hotmail.com Remote server returned '554 5.2.2 ma… (read more)

Diagnostic information for administrators:

Generating server: TYUPR01MB5253.apcprd01.prod.exchangelabs.com

johndavis435@hotmail.com Remote server returned '554 5.2.2 mailbox full; STOREDRV.Deliver.Exception:QuotaExceededException; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Microsoft Unified Storage is full. QuotaExceededException: Microsoft Unified Storage is full.[EndDiagnosticData] [Stage: DeliverMessage]'

Asked by johndavis435 1 week ago

Last reply by david 1 week ago

How can I edit a message I have received, in order to make it more useful in my archive?

As an example, I might order a flashlight from a vendor. I would have received an order confirmation by email, and then might get another message when it is delivered. … (read more)

As an example, I might order a flashlight from a vendor. I would have received an order confirmation by email, and then might get another message when it is delivered. But depending on the vendor's practices, these messages might not say "flashlight." A year later, suppose I want to know where I ordered the flashlight. If the messages refer to an order number but do not say "flashlight", I don't have a simple way to find this out. What I would like to do, when I archive the message (or subsequently), is to edit the body (or subject) to include this keyword. Is there any straightforward way to do this in Thunderbird? Thanks for any advice.

Asked by taxpayer 3 months ago

Last reply by sfhowes 3 months ago

Bookmarks Sync

I have some Bookmarks on my laptop. I have some of these Bookmarks (Not all) on my tablet, plus some other Bookmarks. If I sync them, which direction does the sync work … (read more)

I have some Bookmarks on my laptop. I have some of these Bookmarks (Not all) on my tablet, plus some other Bookmarks.

If I sync them, which direction does the sync work in? Will all my Bookmarks on my laptop now appear on my tablet (Which I do not want to happen)? Will all my Bookmarks on my tablet now appear on my laptop (Which I do want)? Will I end up with two copies of most Bookmarks, because all my laptop Bookmarks are transfered to my tablet, plus all my tablet Bookmarks are transfered to my laptop?

I cannot find any explanatioin of what Sync actually does.

Asked by caerbryn 1 month ago

Last reply by cor-el 1 month ago

How do I delete from server after N days yet keep forever locally while using IMAP?

I would like to keep using imap (because directory synchronization and such) instead of pop, yet I also want to configure thunderbird to delete (expunge) emails from the … (read more)

I would like to keep using imap (because directory synchronization and such) instead of pop, yet I also want to configure thunderbird to delete (expunge) emails from the server after a certain number of days while keeping them intact offline. The reason for this is that I want to keep an offline only archive because it is more secure.

I currently only see options to delete everywhere after N days or delete locally after N days, but I want to keep local and delete from the server. It looks like the server software my email provider uses doesn't have a setting for it either, so doing this in thunderbird is my best chance of getting ut done.

Asked by nielsl 3 weeks ago

Last reply by Matt 2 weeks ago

I wish there was ways to change how the browser performs based on needs, to allow Firefox to run efficient?

Im running Firefox on Apple Silicon and I really do wish that there was a way to change settings to adjust experience when using the browser. As for my current needs I wi… (read more)

Im running Firefox on Apple Silicon and I really do wish that there was a way to change settings to adjust experience when using the browser. As for my current needs I wish there was a barebones mode I could enable because currently it's an energy hog and I am becoming discouraged to continue using it with this inefficiency.

Ill explain my use case, I do lots of research for school, and tend to work with 30-50 tabs at a time and by simply having Firefox open it drains my laptops' battery 3 to 4 X (times) faster. While the same tabs on Safari and even newly released DuckDuckGo Mac app can run those tabs for days while still sipping on battery.

another occassion is during my job search, these tabs will stay open for a week or two as I open jobs im applying to, using 'Skillsyncer' and bunch of gmail tabs. I prefer my laptop to lose 5% battery in 2 hrs instead od 3 minutes.

As things are now, Firefox is not well optimized and would like to let the Firefox team to add the mentioned functionality above. Sadly there's no way to reach out to their team and am instead forced to post here. For now I will refer to Firefox to 'Firefix' as there's plenty to fix.

Asked by dgonzalez045 2 months ago

Last reply by jonzn4SUSE 2 months ago

Thunderbird asks me to log in to a adeleted account

Hello, I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on. Recently I have deleted o… (read more)

Hello,

I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on.

Recently I have deleted one of my gmail accounts and when I launch it Thunderbird asks me to log in to that account. "Sign in to continue to Mozilla Thunderbird Email" And I am supposed to enter my email.

I have checked the account settings: the old account (let's call it old@gmail.com) is no longer there. I have also removed the outgoing SMTP server for the old account.

I do not know how to stop the app from asking me to log in to an nonexistent account.

Asked by firefox2737 1 month ago

Last reply by Monty 4 weeks ago

Page refresh problems not covered elsewhere Firefox ESR 115.9.1

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu. Read… (read more)

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Asked by firefox2030 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Inserts - a bit like Outlook inserts

Firefox often display messages at the lower right corners - only from selected sites. It drives my crazy - because I have to click on each and ervy one. How can I selec… (read more)

Firefox often display messages at the lower right corners - only from selected sites.

It drives my crazy - because I have to click on each and ervy one.

How can I select the sites which are displayed or can I shut them off all together ?!?


Please advise !

Asked by wolfarl 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

cannot install Firefox 124.0.2

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device speci… (read more)

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device specifications; Device name MSI Processor 12th Gen Intel(R) Core(TM) i7-1280P 2.00 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor

When I click on install Firefox 124.0.2 the following window pops up stating; Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 10 or newer. Please click the OK button for additional information.

Which opens up a new window giving me the following installation requirements.

Firefox System Requirements Firefox 124.0.2 Windows Operating Systems (32-bit and 64-bit)

   Windows 10 or later

Recommended Hardware

   1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)
   1GB of RAM / 2GB of RAM for the 64-bit version
   500MB of hard drive space

As previously noted, my windows operating system and hardware meet the Firefox System Requirements.

Please let me know what needs to be done to install Firefox 124.0.2

Thank you! John

Asked by jdhersh 1 week ago

Last reply by zeroknight 1 week ago

Flickering of Black/white squares on Firefox

Attached is a picture I took of what I'm experiencing. At first I thought it was an issue with my monitor or perhaps my computer hardware, but it seems to only affect Fir… (read more)

Attached is a picture I took of what I'm experiencing. At first I thought it was an issue with my monitor or perhaps my computer hardware, but it seems to only affect Firefox. Besides the obvious black squares you can see, I invite you to look at the top of the page displayed. Where it talks about Megan thee stallion, the "a" and "n" of "Megan" are kind of cut off by something.

I also experienced twice, maybe three times the whole page going blank for a second or so before returning to normal (not my whole screen, just the firefox browser). I just checked and Firefox is up to date.

I don't know if this is relevant, but I also checked Windows Defender and saw it had detected a threat, named Win32/OfferCore. I have since deleted it and have started a complete analysis of my computer which is still underway.

My OS is Windows 10. I hope this can be resolved, as currently it is stopping me from being able to read an article on Wikipedia, with many of the letters being kind of cut in the same fashion as with "Megan".


Thanks for any help, it'll be appreciated

Asked by Amandine 5 months ago

Last reply by zeroknight 5 months ago