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  • Archived

Firefox unstable when installing update

I am notified an update is ready to download and I click. Firefox than goes unstable. Hour glass blinking and jumping around. To stop it I must restart the computer. … (read more)

I am notified an update is ready to download and I click. Firefox than goes unstable. Hour glass blinking and jumping around. To stop it I must restart the computer. After restarting, I must go to test compatibility. After running that it will run fine with the new update. This started after 72.0 came out.

Asked by rbehrens 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

FireFox stuck in background

I open FF (happens in Safe mode too), and after a couple minutes of running it stops responding to input, but tabs on live websites continue to update content as expected… (read more)

I open FF (happens in Safe mode too), and after a couple minutes of running it stops responding to input, but tabs on live websites continue to update content as expected. Then I use the task bar , right click and try to close, the confirmation box pops up but acts like it's stuck in the background, clicking on anything FF does nothing even though it's still running (usually). I've disabled all add-ons, and run in safe mode, same behavior. It acts like it's waiting for input from a process (thread) running in the background and I just can't get to it. Task Manager does not offer the option to bring each thread to the foreground to inspect. Patched to the latest version.

Any Ideas?

Asked by itsavant 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

A number of websites when opening a new page displays a blank page

Version 72.0.2 - Having a problem for the last couple of weeks with several websites where when a website wants to open a new tab, simply opens a blank page. Other brows… (read more)

Version 72.0.2 - Having a problem for the last couple of weeks with several websites where when a website wants to open a new tab, simply opens a blank page. Other browsers work fine. Any known fixes for this? Any way of completely uninstalling the app so I can reinstall it?

Asked by 21BY34 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I've recently been unable to log in to Royal Bank of Canada online banking site, www.rbc.com. Did suggested cache clearing but no improvement

I use a password manager to store log in data and though this data populates, the log in does not move me forward. Rather, I'm given an error message that I have to log … (read more)

I use a password manager to store log in data and though this data populates, the log in does not move me forward. Rather, I'm given an error message that I have to log in in order to perform transactions, which of course I've just done. It's a circular effect that doesn't resolve. Using FF 72.0.2. When I use Chrome, I can log on easily. What has Firefox done to confound my log in; I think this began to happen following the last FF update.

Asked by ausms 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox bug - disallows typing, page forwarding, stuck on home page, letters appear but are deleted as fast as you type.

I noticed an error by off-chance while using Facebook. I clicked a link which lead to a site I've visited before... but. The moment I clicked it went to the Tab screen. B… (read more)

I noticed an error by off-chance while using Facebook. I clicked a link which lead to a site I've visited before... but. The moment I clicked it went to the Tab screen. Brought my other tab to the home screen. When I tried to go forward, back or type in new address it would not let me do anything. I shut down PC through power button. Turned back on and let me browse as normal. Did a scan, have found no virus or malware.

Sadly, i don't have an error report to give and I couldn't inspect the elements to see if something was messing with it. As it would just continuously reset my page screen. This is the first time this has happened.

Asked by heavensraptor 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox in start up twice but only once in uninstall program area

Firefox is listed twice in my start up files area. It is only once in the uninstall area. It is installed in my program files and the maintenance files in my Program File… (read more)

Firefox is listed twice in my start up files area. It is only once in the uninstall area. It is installed in my program files and the maintenance files in my Program Files (x86). When I click on them they pull up different programs but when I look at the version they are both the same version. How do I get rid of that 2nd Firefox in my startup. It is driving me crazy with the duplication.

Asked by Kym Taborn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

PR_END_OF_FILE_ERROR

I've created a new profile and it doesn't help. The site I'm trying to access is secured by a TLS Certificate. I have other things like AdBlock Plus and LastPass instal… (read more)

I've created a new profile and it doesn't help. The site I'm trying to access is secured by a TLS Certificate. I have other things like AdBlock Plus and LastPass installed. I've rearranged the toolbar to my own preferences.

Resetting undoes most of my settings. There is a "TRY AGAIN" button that circumvents the issue. This is very annoying.

ALONE of all the Browsers I have (FIREFOX 72.0.2, CHROME 79.0.3945.130, INTERNET EXPLORER 11.592.18362,0, and EDGE 44.18362.449.0), FireFox fails to access this web-site. Something's wrong with FireFox?

Asked by wlpeavy1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox 72.0.2 blue border on url bar when selecting -

distinction would be OK - but bright blue - at least give the option to change the color. It hurts my eyes. I don't really understand anymore why everytime there is an up… (read more)

distinction would be OK - but bright blue - at least give the option to change the color. It hurts my eyes. I don't really understand anymore why everytime there is an update, more and more customizations are eliviated. Maybe it's finally time to leave Mozilla. Nothing but pain since a long time.

This may not mean much to the mozilla crew - but it is utter annoyance to me and time consuming to "fix" after every update.I look at that screen all day, every day, and - yes, I dare to customize it so it is easier for me to work. Just one example, and I am not alone at this: every time after an update the tab bar is moved up, which does not make sense to people that use it all day long. The 71. update was even worse, not even a space left for it anymore. Resulting again, as always go back to chrome css, trying to get the stuff back one works with all the time.

It just by now is too cumbersome to already know that something will again brake or be eliminated with the next update. I have weathered mozilla since it's inception. But am just tired of always having to adjust the same things, yet needing a different css line again.

Asked by Client Metro Group 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks get mixed up during sync.

Each time Firefox Sync syncs my data, all the bookmarks in my Bookmarks Toolbar, which are within separate folders, get mixed up. All bookmarks in separate folders are al… (read more)

Each time Firefox Sync syncs my data, all the bookmarks in my Bookmarks Toolbar, which are within separate folders, get mixed up. All bookmarks in separate folders are all in ONE folder, the other folders then are empty + the position of the folders are mixed up as well.

Asked by ds.zz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube with Vega 8 (AMD iGPU) 1080p problems

The gpu usage (more specifically the encoding) has crazy spikes which causes frames to drop (a lot of them). I'm almost sure this only happens with vp9 and so far I've on… (read more)

The gpu usage (more specifically the encoding) has crazy spikes which causes frames to drop (a lot of them).

I'm almost sure this only happens with vp9 and so far I've only seen it happen in 1080p and over (1080p60 etc).

The gpu should be more than able to play these. And in the moments it isn't spiking it's only using like 30 to 40% so it is more than able.

Edit 1: It's really strange because I just watched 4k60 videos and 1080p60 videos in both VP9 and AV and they worked just perfect and then I went to a 1080p24 in VP9 and it skips like hell. And then I went back to the previous video and it gets almost 100% skipped frames at 4k60 when just 5 minutes ago it was playing it fine.

So basically I can't successfully reproduce the problem the same way all the time. Maybe you guys have some tools I can use to do more in-depth testing.

Edit 2: I am now convinced that the problem lies with the iGPU not having enough memory because one common thing that I noticed every time there's skipping is that the vram is pretty much full. At the same time that's strange because the system should then use the system memory as shared memory, right? I checked my BIOS to see if I could increase the iGPU memory but it literally only gives me a single option, which isn't even the correct one since it shows 128MB and I have 256MB, or at least the specs of the laptop, Firefox (about:support) and Windows says so.

I know there's other laptops with this iGPU that can change that so if anyone has one that can test that we would know.

Asked by M4xc4v413r4 1 year ago

Last reply by jyc860923 1 year ago

  • Archived

Better bookmark manager design

It would be a lot better to put the field labels on the same line as the fields themselves in the bookmark manager. The current design is too big and used unnecesary spac… (read more)

It would be a lot better to put the field labels on the same line as the fields themselves in the bookmark manager. The current design is too big and used unnecesary space.

Asked by klav 1 year ago

Last reply by cor-el 1 year ago

  • Archived

when i open a new browser window, often the mouse does not work to click anything and i find myself just closing and opening a new browser window

when i open a new browser window, often the mouse does not work to click or even register as hovering over page or browser buttons and i find myself just closing and open… (read more)

when i open a new browser window, often the mouse does not work to click or even register as hovering over page or browser buttons and i find myself just closing and opening a new browser window

Asked by predictable_sarcasm 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to install Firefox 72 via SCCM with updates disabled?

Hi, I am trying to create FIrefox 72 app on SCCM to make available via Software Center but cannot find out a switch to turn off automatic updates. Not installing maintene… (read more)

Hi,

I am trying to create FIrefox 72 app on SCCM to make available via Software Center but cannot find out a switch to turn off automatic updates. Not installing maintenence service does not solve the problem. Browser still installing with Update turned ON. Any idea how to install it with updates completely off? Dont want to allow users to udpate browser.

Asked by jpcustompc 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Is there a feature i can switch on in firefox which will autofil all my personal details when i enter competitions? I know chrome has this feature

It is tiresome keep entering the same details all the time. In chrome there is a feature which will autofill all your personal details when asked to do so when entering c… (read more)

It is tiresome keep entering the same details all the time. In chrome there is a feature which will autofill all your personal details when asked to do so when entering competitions. is this available in Firefox? I don't want to have to keep using chrome! I don't just mean the autofill for logins and passwords as i have seen this. I want it for things like name, address, email, DOB etc If you could also direct me to it through the array of options in the settings. Thanks for your help

Asked by ianmccallum23 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Neuerdings versendet Firefox keine T-Online E-Mails mehr. Sie werden immer als Spam erkannt.

SMTP failure: 550-5.7.0 Message considered as spam or virus, rejected / 550-5.7.0 Timestamp: 2020-01-27T17:43:34Z 550-5.7.0 Expurgate-ID: 150726::1580147014-000177A3-224… (read more)

SMTP failure: 550-5.7.0 Message considered as spam or virus, rejected / 550-5.7.0 Timestamp: 2020-01-27T17:43:34Z 550-5.7.0 Expurgate-ID: 150726::1580147014-000177A3-2248D364/7/0 550-5.7.0 Authenticator: 3C922B06451AE49D1186891D5A9A19A53B6B47762F2C4D1F6367302902A4256F089F3C4E 550 5.7.0 Mailhost: email.t-online.de

{"SPICA-REQ-ID":"e271e245-d957-49cb-a9c5-9f136e0bdcea"}

Asked by Jörg 1 year ago

Last reply by philipp 1 year ago

  • Archived

Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

I have tried everything previously recommended from others including deleting all Firefox files and re-installing Firefox. This same error message keeps coming back. What… (read more)

I have tried everything previously recommended from others including deleting all Firefox files and re-installing Firefox. This same error message keeps coming back. What can I do to not get this error message. Thank you.

Asked by bproll 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Two finger touchpad scroll being intrepreted as zoom adjustment

It's an intermittent issue but very frequent and annoying, and I think it is related to the firefox's over sensitivity to touch pad gestures. I have experienced many time… (read more)

It's an intermittent issue but very frequent and annoying, and I think it is related to the firefox's over sensitivity to touch pad gestures. I have experienced many times whenever I intend to do a two finger scroll, the browser interprets it as adjusting zoom(which is via two finger pinch). It can't be the issue of my touchpad device / driver issue because pinch zoom and two finger scroll has worked perfectly on other browsers and apps. I haven't encountered a single case where an app interpreted my two finger scroll as a zoom action since the moment i bought this laptop. I believe it has something to do with firefox.

Asked by Pragun Sharma 1 year ago

Last reply by Akash 1 year ago

  • Archived

Cannot enable two-step authentication

I am trying to enable Two-step authentication. I scan the QR code, enter the code, save the recovery codes and enter one. The green bar at the time says I have successful… (read more)

I am trying to enable Two-step authentication. I scan the QR code, enter the code, save the recovery codes and enter one. The green bar at the time says I have successfully enabled two-step authentication, but when clicking Refresh Status, it remains disabled.

I tried disabling add-ons and in a private window without success, I even tried deleting the account and trying again with a different email address. When I check the network tab I can see a request to "https://api.accounts.firefox.com/v1/session/verify/totp" is returning "{"success":false}".

Asked by Jack 1 year ago

Last reply by cor-el 1 year ago