Showing questions tagged: Show all questions
  • Archived

Video playback

New laptop startup. Installed Firefox (has edge) and now in Firefox it will not play videos. Tried Youtube and just get a spinning wheel. Tried videos on other website… (read more)

New laptop startup. Installed Firefox (has edge) and now in Firefox it will not play videos. Tried Youtube and just get a spinning wheel. Tried videos on other websites and get the same issue. Edge was doing that also and I had to change a setting in Edge. I tried that on Firefox following a web search for "videos won't play using Firefox" but have had no success.

Asked by stanfil2 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

impossible to keep my gmail account with OAuth2 authentification parameter

Hi ! I just activated my double authentification acount on Gmail and switched my parameters to OAuth2 in my thunderbird account (global and SMTP server) and everything is… (read more)

Hi ! I just activated my double authentification acount on Gmail and switched my parameters to OAuth2 in my thunderbird account (global and SMTP server) and everything is working fine. The only problem is that thnuderbird switch it automatically back to normal password option as soon as I restart my thunderbird or my computer shut down.

How can I fix this ?

Thank you in advance for your help

ps : this account is relatively old and was created before OAuth2 option existed. I have a new account that was initially configured as OAuth2 and does not exhibit the same problem.

ps2 :my Thunderbird version is 78.5.1 (32 bits)

Asked by adrien.plecis 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

thunderbird can't send from IMAP account

Everything was fine and then suddenly (after update?) I cannot send mail from my IMAP account. My POP works fine. But when I try to send from IMAP I get this, "An error o… (read more)

Everything was fine and then suddenly (after update?) I cannot send mail from my IMAP account. My POP works fine. But when I try to send from IMAP I get this,

"An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again."

I have been using Thunderbird since Eudora went away. I prefer it's simplicity and many, many functions. But I can't use it and I have to use Outlook 2016 which is just needlessly bulky. I've tried Outlook365, emClient, Mailbird and I find I just don't like them as much as Thunderbird. I want t-bird back or I'll have to settle for less.

Thanks.

Asked by questionoftheday 1 year ago

Last reply by atErik 1 year ago

  • Archived

expired domain (fixed now), can't log in Thunderbird with my username, asks for password

I haven't cheched my email for almost 2 weeks, and during that time my domain expired. I renewed it now and it's working, but when I try to log in into my Thunderbird, I … (read more)

I haven't cheched my email for almost 2 weeks, and during that time my domain expired. I renewed it now and it's working, but when I try to log in into my Thunderbird, I keep getting error message: Log in to server mikeclaytonwriter.com with a username mike@mikeclaytonwriter.com failed.

When I shut it down and start it again, it asks for a password, then shows that 'login failure' message again.

At this point I'm not even sure I'm typing in the right password, and I have nowhere to check or ask for a new password. Please help me.

Asked by valaraucoramainen 1 year ago

Last reply by atErik 1 year ago

  • Archived

Mozilla on #Hackintosh keeps starting as "new install"

Hi guys, I have a #hackintosh with Big Sur and I have a issue with Firefox. Each time I restart my pc, Firefox starts as a fresh installed browser. Firefox forgets about … (read more)

Hi guys,

I have a #hackintosh with Big Sur and I have a issue with Firefox. Each time I restart my pc, Firefox starts as a fresh installed browser. Firefox forgets about my logged in account, history, etc.

There is any solution for that ?

Thanks!

Asked by irinelgabriel 1 year ago

Last reply by cor-el 1 year ago

  • Archived

popup stuck "Would you like a new email address?" - cannot dismiss, two choise boxes non responsive

popup stuck "Would you like a new email address?" - cannot dismiss (no "X"), do it later" box non responsive I want to add another email address to download POP mail. In… (read more)

popup stuck "Would you like a new email address?" - cannot dismiss (no "X"), do it later" box non responsive

I want to add another email address to download POP mail. Invoked "setup new email" and it seems to be the wrong function, and I cannot get rid of the popup box. Rather not have to quit the app. using Thunderbird v 60.9.0

Asked by FireFoxSucks 1 year ago

Last reply by Matt 1 year ago

  • Archived

Firefox Browser for Android - Full screen video is cropped on any websites.

Browser: Firefox Browser for Android 83.1.0 Android phone: Motorola moto g7 power, Android version 10 When I put the streaming videos to full screen (in landscape view), … (read more)

Browser: Firefox Browser for Android 83.1.0 Android phone: Motorola moto g7 power, Android version 10

When I put the streaming videos to full screen (in landscape view), the videos came out too large; with the top, bottom and side of the videos are cropped out. The bottom media control is cropped out, and I'm unable to view the subtitles/captions at the bottom as well. So far I have not seen any solutions on Mozilla support on this issue.

Full screen videos does display normally while using the YouTube app, Google Chrome, or the Reddit app.

My moto g7 power phone is currently using the default 360x760 resolution.

Solutions to this issue?

TIA, Eric

Asked by wulfseven 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox not working on new Mini Mac with M chip

Hi, Firefox opens ok, work for a little while, then stops downloading. I see this is happening to other people too. Guessing it doesn't work with Big Sur OS yet? Any hope… (read more)

Hi, Firefox opens ok, work for a little while, then stops downloading. I see this is happening to other people too. Guessing it doesn't work with Big Sur OS yet? Any hope? Thanks!

Asked by dunfrod 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Update Removed Everything And I Can't Find My Old Bookmarks or History Or Cache

Firefox just updated itself on my mac today (Catalina) and wiped out every single thing I had: bookmarks, passwords, history, etc. I went ahead and created a new account… (read more)

Firefox just updated itself on my mac today (Catalina) and wiped out every single thing I had: bookmarks, passwords, history, etc. I went ahead and created a new account for the email address I used before (at least I thought I'd set up an email address and logged into firefox with it), and I can see an old firefox profile folder but I can't get Firefox to register the old information and pick up the bookmarks and stuff. Also, every time I open a new Firefox window I have to sign in to my account ALL OVER AGAIN. It's like firefox can't retain a session. What's up? How do I fix this?? Help, please.

Asked by calmarsal 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Always Crash - Ubuntu 18.04

Hi, I'm Sen, I have problem with firefox on my ubuntu, I'm using ubuntu 18.04 LTS 64bit, n my firefox version is 83.0 (default), So.. the problem is, my firefox always cr… (read more)

Hi,

I'm Sen,

I have problem with firefox on my ubuntu, I'm using ubuntu 18.04 LTS 64bit, n my firefox version is 83.0 (default),

So.. the problem is, my firefox always crash, I have tried to refresh, change profile, reinstall it, even use another version of firefox, but it keep crashing,

I don't know is it related or not to my problem but i have attach some logs about firefox in my ubuntu system log,

If any other information that u need please tell me, And please help me...

Thank you...

Asked by my4ndroid.s3nd 1 year ago

Last reply by user3300027 1 year ago

  • Archived

About save, copy and Print option

1. I am not found save as PDF web page option like previous version. How to enable this option? 2. I also not found print option. 3. How to save Facebook photo directly b… (read more)

1. I am not found save as PDF web page option like previous version. How to enable this option?

2. I also not found print option.

3. How to save Facebook photo directly by long press?

4. How to share Facebook video directly external player or WhatsApp etc?

5. How to copy text uncomment directly of Facebook and YouTube?

Asked by Sabih 1 year ago

Last reply by Paul 1 year ago

  • Archived

Can Lockwise Generate Unique Passwords on my iPhone - no amount of tinkerign with settings has helped.

Can someone please tell me if Firefox Lockwise can generate secure passwords in iOS on my iphone. No amount of tinkering with my settings has helped, and then I read that… (read more)

Can someone please tell me if Firefox Lockwise can generate secure passwords in iOS on my iphone. No amount of tinkering with my settings has helped, and then I read that Lockwise actually can't do it yet. Does this mean that if I want to use Lockwise as my password manager, I first have to create accounts on my desktop, sync to my phone, and thats how to get the password saved on my phone? Thanks, Mike

Asked by dagim11 1 year ago

Last reply by Paul 1 year ago

  • Archived

Laptop/mouse freezes after closing Firefox browser

My computer freezes for anywhere between 30 seconds to a minute or two when I close the Mozilla Firefox browser after having it open for a longer period of time. The mous… (read more)

My computer freezes for anywhere between 30 seconds to a minute or two when I close the Mozilla Firefox browser after having it open for a longer period of time. The mouse will not move and clicking does nothing. I don't normally have any other programs running, because usually I close out of everything else first and internet last. My Firefox is up to date as is my Windows 10. I'm really not sure what's causing the problem.

Asked by chokingonellipses 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox download on Galaxy Note 20

My wife just got her new Samsung Galaxy Note 20. First order to me was: 'Make it work like my old phone (Sony Experia)'. So - first install was licensed AVG, second Fire… (read more)

My wife just got her new Samsung Galaxy Note 20.

First order to me was: 'Make it work like my old phone (Sony Experia)'. So - first install was licensed AVG, second Firefox (82.1.3 Build #2015774643) And I thought that was it. What more could she possibly need...

Her - about 30 seconds later: 'I cant download pdf'. Me - about 3 hours later: 'What the f*** is going on...'?

So what is going on with Firefox? It works like a charm on my OnePlus 7 Pro (83.1.0 Build #2015776403). But on the Galaxy Note it can not download anything. No pdf, docx, xlsx, audio or video clip. It just tries with no luck, and finally gives up. AVG have been disabled and uninstalled with no effect. External download manager toggled on/off with no effect.

Settings are default, and no Firefox extensions installed on the Samsung. Using Chrome there are no problems - download and opening of any file works. And regarding my firewall, all other devices have no problem establishing an outbound connection, and receiving files in return.

Is there anywhere I can investigate what is going on, or do I have to skip Firefox on Samsung?

Thanks in advance. Torben

Asked by Torben 1 year ago

Last reply by Paul 1 year ago

  • Archived

Facebook Crashes Waterfox Classic v 2020.10

Generally, my Waterfox browser is great. Except when browsing Facebook pages. I'm at that site a lot, and if I'm uploading pictures, and roaming from page to page, after … (read more)

Generally, my Waterfox browser is great. Except when browsing Facebook pages. I'm at that site a lot, and if I'm uploading pictures, and roaming from page to page, after awhile the browser will slow down, or not respond at all > Task manager > Close browser > Restart > Repeat (a half hour or so later). I have absolutely no problems with any other sites I visit with this browser, just Facebook (and no problems with Facebook using Chrome or Edge). Thoughts and/or suggestions gratefully accepted. Thank you.

Asked by Bruce Wheeler 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox mobile hangs up when clicking on address bar.

Hi, I have an up to date Firefox version 83.1.0 with uBlock Origin enabled. Today I was deleting some of the tabs I have opened up earlier, closed the tab manager and ope… (read more)

Hi, I have an up to date Firefox version 83.1.0 with uBlock Origin enabled.

Today I was deleting some of the tabs I have opened up earlier, closed the tab manager and opened it up again after a while to see some very old tabs in there again. I have deleted them and now when I try to type something into the address bar the application hangs (stops reacting, after a moment Android OS pop-up shows up saying that app is not responding and offers to close it). I have tried force stopping the app, removed all current tabs - nothing.

Please help.

Asked by Radix Salvilines 1 year ago

Last reply by Paul 1 year ago