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  • Archived

Scrolling on most websites with left hand

On my Chrome browser, I can scroll up or down with either my right hand or my left hand with no problem on any website; however, with my Firefox browser, I can scroll up … (read more)

On my Chrome browser, I can scroll up or down with either my right hand or my left hand with no problem on any website; however, with my Firefox browser, I can scroll up or down with no problem on any website with my right hand only and not with my left hand. What seems to be the problem?

Asked by anonymoussame22 1 year ago

Last reply by Seburo 1 year ago

  • Archived

Donloadverfahren ändern

Hallo zusammen (sorry - not in english), kann man Firefox so einstellen, dass eine heruntergeladene Datei in einen bestimmten Ordner (nicht temp) gespeichert und gleichze… (read more)

Hallo zusammen (sorry - not in english), kann man Firefox so einstellen, dass eine heruntergeladene Datei in einen bestimmten Ordner (nicht temp) gespeichert und gleichzeitg auch mit einer bestimmten Anwendung geöffnet wird? Für Eure Hilfe bin ich sehr dankbar. Viele Grüße HP

Asked by huber5 1 year ago

Last reply by cor-el 1 year ago

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Access Denied Message

In the past month I have begun receiving the following message for websites that I use regularly. These are very common company sites like American Airlines and Disney. … (read more)

In the past month I have begun receiving the following message for websites that I use regularly. These are very common company sites like American Airlines and Disney.

Access Denied You don't have permission to access "http://disneyworld.disney.go.com/" on this server.

Reference #18.cd7519b8.1600969130.8913347

I am trying to figure out why access is being denied and if this is related to Firefox.

Thank you for your help.

Asked by cmallon 1 year ago

Last reply by cor-el 1 year ago

  • Archived

history folders

I mistakenly deleted the subfolder "History Older Than 6 Months" under the main "History" folder. How do I restore that folder? I was trying to determine how to delete al… (read more)

I mistakenly deleted the subfolder "History Older Than 6 Months" under the main "History" folder. How do I restore that folder? I was trying to determine how to delete all that history in that folder since there are a lot of them all at one time instead of a page at a time. I searched through other support items but didn't find anything that addressed this. Windows 10, latest Firefox.

Asked by alphamail 1 year ago

Last reply by cor-el 1 year ago

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Version 81 update issue with Adobe flash player

Since update to version 81. a few days ago, my flash player ( adobe ) is not working properly on Facebook Farmville game. Page loads and prompts me for flash - but when… (read more)

Since update to version 81. a few days ago, my flash player ( adobe ) is not working properly on Facebook Farmville game. Page loads and prompts me for flash - but when page loads up it is way way oversized and unable to get it to normal size. Unable to play the game at all on Firefox browser.

I have spent a few days trying everything I could think of ( including re-installing adobe flash player). I have found no fix.  I now have to use my google chrome browser to play my daily game, of which I am not happy..  don't personally like google. 
Do you have any suggestions ..  or can I go back to the previous version of firefox, where I had no problem with flash player?

Asked by debbim6 1 year ago

Last reply by philipp 1 year ago

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VPN Device limit and VPN with Windows 7?

Thinking about trying the VPN, but cannot find if there is a limit to the number of computers or devices? Also, I see no mention of Windows 7. Will it not work with that … (read more)

Thinking about trying the VPN, but cannot find if there is a limit to the number of computers or devices?

Also, I see no mention of Windows 7. Will it not work with that OS?

Asked by rebrubaker 1 year ago

Last reply by Andrew 1 year ago

  • Archived

YouTube videos not playing "Error Occrued"

Keep getting "Error Occured Please try again later" while trying to play YouTube videos. Tried Safe Mode, unchecked recommended performance settings, disabled adblocker, … (read more)

Keep getting "Error Occured Please try again later" while trying to play YouTube videos. Tried Safe Mode, unchecked recommended performance settings, disabled adblocker, still not working. YouTube works fine in Edge browser.

Asked by ddcprivate 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't close tabs on macOS Big Sur

New install of macOS Big Sur and latest Firefox for Mac. There is a bug that is preventing tabs after the second tab from being able to close. It doesn't seem to matter i… (read more)

New install of macOS Big Sur and latest Firefox for Mac. There is a bug that is preventing tabs after the second tab from being able to close. It doesn't seem to matter if those tabs are in focus or not.

Asked by chris290 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 81 Black Sound Volumn Box

How do I get rid of this persistent annoying popup created by the latest version 81? The only way currently is to click on it. I want it gone permanently. It is an unwan… (read more)

How do I get rid of this persistent annoying popup created by the latest version 81? The only way currently is to click on it. I want it gone permanently. It is an unwanted feature. It is not needed.

Asked by 1artworkz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I got the "Oops." Error

this error is saying: "Oops. The site at https://twitter.com/home has experienced a network protocol violation that cannot be repaired. The page you are trying to view ca… (read more)

this error is saying: "Oops.

The site at https://twitter.com/home has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the website owners to inform them of this problem."

any idea what should i do and how can i fix it?

Asked by Kayoku 1 year ago

Last reply by lolrepeatlol 1 year ago

  • Archived

Can't import Old Firefox Data after refreshing

Today i opened mozilla, a troubleshooting message in english (my browser is set in italian) popped up, and then it asked me to Refresh Firefox (I had no idea it meant "ba… (read more)

Today i opened mozilla, a troubleshooting message in english (my browser is set in italian) popped up, and then it asked me to Refresh Firefox (I had no idea it meant "back to factory settings")

Nothing difficult, i've re-installed mozilla last week after formatting HDD without a problem.

Now, instead, there's nothing.

Logged in, synced, nothing. Mozilla is brand new.

Tried to copy datas and paste them in the profile folder: nothing. Tried to copy the folder (the one inside the Old Firefox Data folder) into the profile folder: nothing.

Wouldn't be a huge mess, wasn't for the hundreds of password i've saved.

Thanks for the help! =)

Asked by MechaZugzwang 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Picture-in-Picture module loses time.

I'm streaming video a lot in the PiP breakout window while reading other web pages. I think it's a great feature and I've seen some improvements in the UI over time. I wa… (read more)

I'm streaming video a lot in the PiP breakout window while reading other web pages. I think it's a great feature and I've seen some improvements in the UI over time. I was hoping this problem would have been fixed in the latest update or noticed by someone either in development or another user at some time, but I could find no reference to it when searching the help pages.

When the video is playing in the window, everything works fine. Except when I'm watching something like a live broadcast that has breaks in it for commercials. My practice is to keep an eye on the video playing when I've muted the tab, while I continue my reading in other tabs. When the program comes back on in the PiP, I unmute (demute??) the tab and usually return the picture to the host tab, then go full screen.

At least half the time I do that, the navigation bar - where you can stop/start the play, go forward/back 10 seconds, and where you see the red "LIVE" notification or how many minutes/seconds you are behind the LIVE stream - shows that my program is now minutes behind the LIVE point. The funny thing is, it doesn't do it consistently and I have tried several things to figure out if it's something I'm doing. But there is no rhyme or reason why it's happening. It did this when I had Windows 8, and continued after I installed Windows 10.

For a three or four minute break, I will lose perhaps two or three minutes. I suppose that if I left it in the PiP configuration and just let the program play for the two or three hours it would take for the duration, the time would slip maybe as much as forty five minutes to an hour. Typing this statement now is going to push me to try it next time for an observable result. Again, though, it doesn't happen every time.

My guess is that, for some reason, video frames are being dropped when it's in PiP mode and instead of 30 fps it's only delivering 15 fps. (If 30 fps is what's normal.) I do not have this slippage when I maintain the picture in the standard size video box or when it's full screen. So yeah, as I'm thinking more about it, a distinct possibility is that the frames per second is reduced for the PiP, because it is not able to keep up with the higher frame rate. But then the question is why doesn't it do it 100% of the time.

So thank you all for thinking about it, and multiple thanks to the ones who can help this one be marked "solved". Later -

Asked by robow1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"restore previous session", "always check if firefox is your default" are greyed out on new computer

I recently bought a new computer, a custom build, and on firefox the above mentioned options are greyed out. I found this thread https://support.mozilla.org/en-US/questio… (read more)

I recently bought a new computer, a custom build, and on firefox the above mentioned options are greyed out. I found this thread https://support.mozilla.org/en-US/questions/1215650

In my Profile Folder, I do not have sessionstore [v56] sessionstore.jsonlz4 file(s), though I do have the sessionstore-backups folder and it contains recovery.baklz4 and recoveryjsonlz4.

Can I just move or delete the sessionstore-backups folder?

Asked by kkolsbun 1 year ago

Last reply by cor-el 1 year ago