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  • Archived

Firefox support site (this site) does not autosave or protect writing

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first. After writ… (read more)

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first.

After writing my question, I clicked the "share data" button below. I got a message "We can't automatically get your browser's troubleshooting data, please try these manual steps. " Without thinking, I clicked the link to the "manual steps." Unfortunately, instead of opening a new tab, which would be the expected behavior, clicking the link took me off the get help form page (the page I'm on as I write this). What's worse, when I used the back button to return to the previous page, everything I'd written was gone. Obviously, the expected behavior would be to not take the user off the page in the first place, but if for some reason it did, to autosave the writing so it can be restored when the user returns.

This kind of bug used to be a lot more common in the early days, when I first started using the web, 25 years ago. I used to have a boilerplate describing the problem because I was sending reports of the bug so frequently. I've only encountered it twice, to my recollection, in the last 5 years. Firefox's website would have been one of the last places I'd ever expect to find a bug this glaring and elementary.

Thanks!

  • Archived

When uploading huge files, does FF timeout and try to resend?

I'm seeing some weird behavior in FF. I have an HTML page that allows the user to click on a link to trigger a file upload to a remote server. The file being uploaded is … (read more)

I'm seeing some weird behavior in FF.

I have an HTML page that allows the user to click on a link to trigger a file upload to a remote server. The file being uploaded is usually > 2GB and takes a LONG time to upload (sometimes > 1.5hrs due to slow link to remote server).

What we see is the remote server ends up with multiple corrupted versions of the same file.

Could it be that FF is silently timing out waiting for a HTTP response and then retrying to upload the file? I can't think of any other explanation for the multiple files, since the user only clicks once on the hyperlink.

Thank you, Dan

Asked by musca999 1 year ago

Last reply by HenricuzHotmail 1 year ago

  • Archived

Firefox Browser shuts unepectedly and all settings are lost

Hello, since a few month the browser is shutting unexpectedly every couple of hours and all settings like starting page or prefered search engine are lost. There is no er… (read more)

Hello, since a few month the browser is shutting unexpectedly every couple of hours and all settings like starting page or prefered search engine are lost. There is no error message or error report. I'm using lates MAC OS and Firefox version (it happened also with the last couple of versions)

Asked by markusfeil 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox is broken

After having installed the latest Firefox update Firefox starts but it does not react to any link inserted for display. If have tried all three help solutions provided bu… (read more)

After having installed the latest Firefox update Firefox starts but it does not react to any link inserted for display.

If have tried all three help solutions provided but it does not react, also a new installation changed nothing

The error message is: Starter process deactivated after error.

Could someone please help to make run it again

P.S. It was not possible to get the Troubleshooting information as I could not write this request on Firefox but had to use another browser

Asked by bluetenlicht 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why, there is no support for ' CSS Backdrop Filter' ?

Hello, I'm on the way to be a web developer. But, when it comes to add Glassmorphism effect, it seems like firefox doesn't support CSS property called "backdrop-filter". … (read more)

Hello, I'm on the way to be a web developer. But, when it comes to add Glassmorphism effect, it seems like firefox doesn't support CSS property called "backdrop-filter". Will there be any support for this in near future?

I'm using Firefox For Linux v88.0 (64-bit).

Asked by abir.sheikh.4044 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Mint 19.3+Firefox 88 crashes in Yahoo

System locks-up when I go to Yahoo start page and try to scroll, though I'm able to get to email. This is the only site that crashes. Have to do a hard shutdown since HD … (read more)

System locks-up when I go to Yahoo start page and try to scroll, though I'm able to get to email. This is the only site that crashes. Have to do a hard shutdown since HD and cursor are frozen. This has been going on since last FF update, maybe even the one before. Plug-ins are uBlock Origin and Video DownloadHelper. Anyone else experience this?

Asked by ron.press 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox lost all my logins

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it… (read more)

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

Asked by ogv41564 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

How to report major spelling error on Mozilla announcement page for the new Firefox !!

All I want to do is report a major spelling error on your announcement page for the new Firefox... so you don't look silly on something that you evidently have worked har… (read more)

All I want to do is report a major spelling error on your announcement page for the new Firefox... so you don't look silly on something that you evidently have worked hard on.

Asked by kittedear 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Does Firefox have two synchronous servers? One Chinese version, one international version

When I log in to the account of the Firefox browser to synchronize my settings, I find that there may be two different bookmark bars and extension settings. This phenomen… (read more)

When I log in to the account of the Firefox browser to synchronize my settings, I find that there may be two different bookmark bars and extension settings. This phenomenon mainly occurs when I use the native browser of Ubuntu and connect to the Internet But the browser I downloaded from firefox china works most of the time Is there any way to eliminate this phenomenon? Perhaps specify an update and synchronization server?

Asked by tt1296116093 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I want to translate it into Japanese.

I installed the Waterfox browser and did the addressing method for Japanese localization. However, Japanese does not appear in the pull-down. The General page is displaye… (read more)

I installed the Waterfox browser and did the addressing method for Japanese localization. However, Japanese does not appear in the pull-down.

The General page is displayed. Scroll down the page to the Language item, click the English (United States) pull-down, and click Japanese to select it.

https://freesoft-100.com/review/waterfox.html

I want to translate it into Japanese. Please help everyone.

Asked by muu888 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

bad update

hello since update of newtest version of firefox 89.0 (64-Bit) the browser is freeze and i receive message "do you will wait or close the browser". When i press wait so t… (read more)

hello since update of newtest version of firefox 89.0 (64-Bit) the browser is freeze and i receive message "do you will wait or close the browser". When i press wait so the windows is reload and ask if i will do wait or close firefox. I have only possibility to close firefox. The problem is all time. When i have chance i can use firefox 2-3 hours without problems. Many time i open Firefox after 5 minutes its freeze.

Whats happen? before i have do make update not problems....

My System: Ubuntu 18.04.5 LTS with 89.0 (64-Bit) Firefox.

Asked by nicolas9 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 64 bit beta closing w/o error message or crash report, including in troubleshooting mode.

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. M… (read more)

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. My PC may be a factor: It's a "new old stock" (vintage 2016 or so) Pipo X9S. This model has 4 GB RAM and a 64 GB EMMC "disk." All disk operations are pathetically slow and I suspect this a factor in the poor performance.

I'd been hoping to see if the 64-bit build works better or could provide crash files. Clearly there's still something broken, but why no crash message/file?

The PC itself has been checked as well as I can. Latest win10 with all updates. Chkdsk /F finds no errors. I even downloaded and ran MEMTEST86 -- no problems there.

Firefox's "Use" is typically streaming music (SoundCloud) but many crashes happen when also doing normal web browsing in a 2nd tab.

Can someone help me to set up crash messages and reporting? Thank you.

Asked by bmmoser 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

TRADINGVIEW: Cannot create new layouts or copy existing layouts.

The problem relates to certain operations in the TradingView site [ https://www.tradingview.com ]. Specifically, it is not possible to copy an existing "chart layout" or … (read more)

The problem relates to certain operations in the TradingView site [ https://www.tradingview.com ].

Specifically, it is not possible to copy an existing "chart layout" or create a new "chart layout". The browser returns nothing and displays the following messages in the console window:

11:57:42.631 Firefox can’t establish a connection to the server at wss://pushstream.tradingview.com/message-pipe-ws/public. category.3da3001df2015bf02b60.js:148:2852

11:57:42.631 Firefox can’t establish a connection to the server at wss://pushstream.tradingview.com/message-pipe-ws/private_7R9Lt0ZDacFGtwoNYSCYHiKJAeWGIiIeoHhqnqiq0VA. category.3da3001df2015bf02b60.js:148:2852

11:57:42.639 The connection to wss://pushstream.tradingview.com/message-pipe-ws/public was interrupted while the page was loading. category.3da3001df2015bf02b60.js:148:2852

11:57:42.639 The connection to wss://pushstream.tradingview.com/message-pipe-ws/private_7R9Lt0ZDacFGtwoNYSCYHiKJAeWGIiIeoHhqnqiq0VA was interrupted while the page was loading. category.3da3001df2015bf02b60.js:148:2852

11:58:03.260 Content Security Policy: Ignoring “'unsafe-inline'” within script-src or style-src: nonce-source or hash-source specified

The TradingView technical team insists that the problem is due to Firefox. In fact, everything works fine when using Chrome or Vivaldi.

Any suggestions? Thanks.

Asked by Aristocritos 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Malware! My Facebook & Google accounts, have been significantly compromised! This may include a deeper hack into the OS (?). Words "appear", messages get "sent" before I even press "send". Often the document is still in edit mode!

bold textMalware! My Facebook & Google accounts, (have been significantly compromised! This may include a deeper hack into the OS (?). Words just "appear", the mes… (read more)

bold textMalware! My Facebook & Google accounts, (have been significantly compromised! This may include a deeper hack into the OS (?). Words just "appear", the messages get sent before I even press "send". Often the document is still in edit mode! When I do "send", I find that multiple duplicates were sent! What happened & what can I do about it?? Page frames flicker then realign. I don't trust fb anymore & What should I do? Both fb & google!! Google has most of my passwords! I've been watching it all degrade. Is the "Droid" Malware is suspected of anything.

Asked by KenBowler 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

CAN'T CHANGE FIREFOX USERNAME???

WHAT is with this SITE!! THE change username option DOES NOT EVEN WORK HERE, BLOODY HELL!! YOU TRY changing name and this error keeps coming up WHAT! " An Error Occurred… (read more)

WHAT is with this SITE!! THE change username option DOES NOT EVEN WORK HERE, BLOODY HELL!! YOU TRY changing name and this error keeps coming up WHAT!

" An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes. "

TRYING AGAIN MANY TIMES SAME ERROR. NEVER seen a ridiculous error such as this ANY OTHER SITE like here! WHAT IS GOING ON?

Asked by Wes 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Error found byy ZHPCleaner

Hello, ZHPCleaner finds an error he has never reported before in the registory. What does this mean ? ZHPCleaner v2021 6.28.305 by Nicolas Coolman. Registry : Fo… (read more)

Hello,

        ZHPCleaner finds an error he has never reported before in the registory.

What does this mean ? ZHPCleaner v2021 6.28.305 by Nicolas Coolman. Registry : Found Key HKLM\Software\Mozilla\Firefox[AdditionalScan 570] . SUP.FirefoxRestiction Potentially unnecessary software lps. Greetings.

Asked by patrick.seret 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Need help in checking the dom node position for different screen resoultions

Hi, We are working on an Open Source Chrome extension: Digital Assistant Client I am recording the domnode by converting into json by domJson and saving into server. We c… (read more)

Hi,

We are working on an Open Source Chrome extension: Digital Assistant Client

I am recording the domnode by converting into json by domJson and saving into server. We can find the same recordednode by comparing the json attributes and matching to the original node on the page. We have one problem here when we search for the nodes sometimes we get similar nodes via json which has same property names. In that case we are trying to match the node position that we have recorded. When we try to match the node position in different screen resolutions, it gives us the wrong node. How do we solve this. My code is as given below

// calculate distance between selected node and matching node getDistance: function (node1, node2) {

  const x = node1.x - node2.x;
  const y = node1.y - node2.y;
  const dist = Math.abs(Math.sqrt(Math.pow(x, 2) + Math.pow(y, 2)));
  return dist;

},

Asked by yureshwar 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Rendering Glitches in Firefox/Firefox Developer Edition

The First Image is of the URL bar. If you look closely, some of the parts are chipped. The Second Image is of a Button. It's chipped in all sides. The Third Image is a… (read more)

  1. The First Image is of the URL bar. If you look closely, some of the parts are chipped.
  2. The Second Image is of a Button. It's chipped in all sides.
  3. The Third Image is a string of dots and hyphens that I've selected with my cursor. It's weirdly torn in the middle.

The Issue is on both Firefox Developer Edition and the normal Firefox. Both are the latest versions. Both are installed on my OS.

I'm on Parrot OS 4.11. I've tried changing the window compositor which is Metacity(Marco) but that doesn't solve the issue. Kernel is 5.10.0-6parrot1-amd64. I'm running on integrated graphics. No third-party graphics driver.

I have Ubuntu installed too and the problem isn't there in Ubuntu. So It's in Parrot. I heavily use Firefox for Web Surfing and Development.

All of them are fresh installs from the official website.

Asked by modifieddead24 1 year ago

Last reply by FredMcD 1 year ago