• Archived

Firefox doesn’t load some web pages. It just shows a blank screen

When I go to history and open up multiple tabs from history the tabs don’t load. The url is in the address bar but the tabs don’t load. I just see a white screen. Clickin… (read more)

When I go to history and open up multiple tabs from history the tabs don’t load. The url is in the address bar but the tabs don’t load. I just see a white screen. Clicking the tab doesn’t make the page load.

Please help

Asked by desbest 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Thunderbird freezes when I try to open Preferences

I am on a Mac Catalina and Thunderbird freezes every time I try to open Preferences. Even when I force quit it now, it is stuck on that tab and when I restart Thunderbird… (read more)

I am on a Mac Catalina and Thunderbird freezes every time I try to open Preferences. Even when I force quit it now, it is stuck on that tab and when I restart Thunderbird it is still frozen with the spinning ball. Anything I can do short of deleting and reinstalling Thunderbird?

Asked by Tamer 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

Synchronization problem between PC and Android.

Hello. After saving a new password from the browser (PC), I go to the Android application and it does not appear. Also, I have tried changing the password on various webs… (read more)

Hello.

After saving a new password from the browser (PC), I go to the Android application and it does not appear.

Also, I have tried changing the password on various websites (PC) and it does not update the passwords in the Android app.

Could you help me sync up?

Thanks! Regards.

Asked by Rafa C 2 years ago

Last reply by Tommy 1 year ago

  • Archived

can't login from another computer

Changed my password in lockwise to a generated one on my main pc due to a site breach elsewhere. When I try to login firefox to my laptop to sync it fails because it had … (read more)

Changed my password in lockwise to a generated one on my main pc due to a site breach elsewhere. When I try to login firefox to my laptop to sync it fails because it had the old password. When I go in to password and logins on the desktop, it still shows the old password. If I go to lockwise or my account on the desktop and try to log in to my settings, it uses my old account password and tells me wrong password.

But, if I close out firefox on the desktop, then reopen, I am able to access all my other passwords and logins, except changing things in accounts.firefox.com. I do not have a copy of the generated password in lockwise.

How do I fix this?

Asked by kev4 2 years ago

Last reply by AliceWyman 2 years ago

  • Archived

Cookies are inaccessible(can't read or write) when I launch a new Firefox application using "open with" option in a in-app Firefox framework.

When I click a link on some applications, a in-app Firefox framework will start. Then I select "Open With" on the right top of the screen which will launch a new Firefox … (read more)

When I click a link on some applications, a in-app Firefox framework will start. Then I select "Open With" on the right top of the screen which will launch a new Firefox application instance, and the original in-app one will be destroyed. But I can't use cookies in the newly opened application. I have to restart it to make cookies available again.

Asked by mnihyc 2 years ago

Last reply by Seburo 1 year ago

  • Archived

firefox page unresponsive

I have a note10+ firefox worked when I first got the phone. Recently pages no longer respond. I have cleared personal data, installed reinstalled and still nothing. Samsu… (read more)

I have a note10+ firefox worked when I first got the phone. Recently pages no longer respond. I have cleared personal data, installed reinstalled and still nothing. Samsung says it is a firefox issue as all other pushes work on the phone. Help

Asked by Pops 2 years ago

Last reply by Seburo 1 year ago

  • Archived

Can I launch a specific web page in FireFox using Alexa e.g. "Alexa, tell FireFox to open https://news.bbc.co.uk"

I've bought an Echo Show for my elderly mother to keep in touch via video calls. We live far from each other. She was enjoying watching Polish TV streamed via the Echo Sh… (read more)

I've bought an Echo Show for my elderly mother to keep in touch via video calls. We live far from each other.

She was enjoying watching Polish TV streamed via the Echo Show but has managed to remove the favourite I setup to get to the correct web page.

I'm currently looking to see if anything can be done using Alexa skills (totally new to this technology - although my background is software engineering) to help her.

I was just wondering if its possible to launch FireFox on the Echo Show with a specific web page as indicated by the example in the question summary?

Asked by JohnZ 2 years ago

Last reply by Seburo 1 year ago

  • Archived

Virtual Reality Accessibility

What are the accessibility features within Mozilla's VR? How does it support individuals with hearing loss or are deaf? How does it support individuals who have low visio… (read more)

What are the accessibility features within Mozilla's VR? How does it support individuals with hearing loss or are deaf? How does it support individuals who have low vision or are blind?

Asked by amandamjackson90 2 years ago

Last reply by Seburo 1 year ago

  • Archived

thunderbird receives raw email

Hello! I have an email installed in the thunderbird client and when I receive emails from a specific account, the content appears in plain text even the electronic signat… (read more)

Hello!

I have an email installed in the thunderbird client and when I receive emails from a specific account, the content appears in plain text

even the electronic signature disappears.

the account from which plain text emails are received comes from an outlook client.

This happened 2-3 days ago.

Asked by vbarboza 2 years ago

Last reply by christ1 1 year ago

  • Archived

Urrrrrr

จงพรรณนา การพูดว่า "การเล่นวิดีโอบน YouTube มักจะขาด ๆ หาย ๆ " จะช่วยให้อาสาสมัครของเราระบุปัญหาของคุณได้ดีกว่าการพูดว่า "มีบางอย่างผิดปกติ" หรือ "Firefox เสีย"

Asked by yuttanachinnawong356 2 years ago

Last reply by Seburo 1 year ago

  • Archived

Generating recovery Code for Firefox Sync on Firefox Preview

Hello everybody, I reinstalled Windows on my PC which means the generated password on Firefox for Sync is gone. However I am still connected to Sync via my phone. Is ther… (read more)

Hello everybody, I reinstalled Windows on my PC which means the generated password on Firefox for Sync is gone. However I am still connected to Sync via my phone. Is there a way to generate a recovery code from my phone (Firefox preview) or to pair my PC with it?

I tried connecting my PC with my phone with Firefox.com/pair which sadly does not work (see screenshot)

Thanks in advance and kind regards Marvin

Asked by Marvin2 2 years ago

Last reply by Seburo 1 year ago

  • Archived

Themes

I've tried downloading different themes and they all say they're installed afterwards but none of them are on display, it's just the regular white theme, idk whats going … (read more)

I've tried downloading different themes and they all say they're installed afterwards but none of them are on display, it's just the regular white theme, idk whats going on, help

Asked by Jay_ohh_ess_eee 2 years ago

Last reply by Seburo 1 year ago

  • Archived

thundebird email

since update 68.8 I can receive emails but can't send. Have 3 email accounts and they all do the same thing Use Frontier (Yahoo) email This is the error message: the s… (read more)

since update 68.8 I can receive emails but can't send. Have 3 email accounts and they all do the same thing Use Frontier (Yahoo) email This is the error message: the size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: 452 4.7.1 <: (email address entered) Recipient address rejected: (email address) exceeded hourly recipients threshold..

Asked by platinumre 2 years ago

Last reply by Matt 1 year ago

  • Archived

Updating

When I try to update my firefox installation on ubuntu, if just downloads a .bz2 file, but there is no application to open it with. How do I open it ? Do I use the archi… (read more)

When I try to update my firefox installation on ubuntu, if just downloads a .bz2 file, but there is no application to open it with. How do I open it ? Do I use the archiver in ubuntu ? Is there any particular script in the archive that I should run for update rather than for fresh install ?

Asked by sundaresh 2 years ago

Last reply by Ankit Kumar 2 years ago