All Products Support Forum

All of a sudden, over 6 months of my "deleted" items dropped off. I like to keep up to 9 months items for history reference if needed. Is this an automatic thing, or if, can it be adjusted by settings?

Until recently when a spam email was received, I could go to my Message Filters and one set up as DELETE. After entering the spam email address I could then select RUN NOW and the spam email would be deleted. When I click RUN NOW at present nothing happens. How can I get this filter to work again.

Thunderbird Version 115.10.1 on Windows 10

I wrote my own POP3 server and it largely seems to work apart from when Thunderbird tries to RETR the email messages at which point I get the error "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.".

If I drag a saved version of that same email that fails to be retrieved into Thunderbird , it can write it to the Inbox without issue. That means Thunderbird has permission to write to the Inbox file and so it is not a permission issue and there is enough space. I feel like it is more likely to be something I am doing wrong in my protocol implementation. For example, could I get this error if I misrepresented the octet count? Also I notice that even though my CAPA reply does not include UIDL, Thunderbird still seems to send that request and should get the response "-ERR Unknown command".

Output from my server showing what Thunderbird sent to it: CAPA USER person@mydomain.com PASS XXXXX STAT LIST UIDL RETR 1 QUIT

Any help is much appreciated, even if it is guidance on how I can debug it more thoroughly.

Thanks.

I have been using Thunderbird for years. Always updated to the latest version. My current Thunderbird addresses are setup through Hostgator hosting and I've rarely had an issue. I recently set up a Zoho email address and added it to my Thunderbird platform so I can send and receive emails there. Problem is, when I send a test from one of my long time Thunderbird emails to the new email that goes through Zoho, it never shows up in my Thunderbird inbox. Never shows up in my Zoho inbox either. I can send from the new Zoho email to one of my established emails no problem using Thunderbird. But it doesn't work the other way around. I've checked everything I can think of--IMAP server settings, SMTP settings, added MX records, you name it. Not sure where the hang up is. Hopefully someone can help, thanks.

Tbird is close to perfect for me, so I regularly support it. One thing I do have occasional problems with concerns searching and using tags I hope I am wrong, but when I search for one or several emails I usually find them, but still have no idea of where they are located. The same applies to the very handy tags which I also gratefully use. I filter mails to appr 30 folders and archive them yearly, so actually finding an email can take some time. The path to the folder is not necessary - just the name of the folder would be enough to pinpoint it

yt / Joran Ahlback

Whenever I have Firefox open on Windows 11, my windows key doesn't work. I can assure that its Firefox because whenever I close it, the windows key starts working again. This is really annoying because I normally use the keyboard and having to move my mouse to the bottom just to open the menu gets annoying quick.

Firefox for iPadOS (version 125.1) does not completely download files. I get the blue „Completed“-bar at the bottom of the screen. Most of the time it gives the correct file name in the download folder and sometimes, as with Thingiverse, the name of the download is „Unknown“. But always the download is just a few kB big. I have to copy&paste the URL to Safari and redo the download. Safari always does downloads correctly. Suggestions highly appreciated.

Regards Gerhard Barbist

Pic.1 Download should be 2MB. Filename not correct. Filename see pic. 3 Pic.2 Blue bar at bottom indicating completed download Pic.4 Files in my „Files“ app. Every download just 7kB

Thunderbird auto updated to 115.10.1 and now it is behaving strangely.

1. The Message Filter has "Junk" at the bottom of the list of filters and anything that is not sent to a folder gets sent to the Junk folder. Instead all the junk is going to the Inbox.

2. Folders that have new email show up in blue highlighted folder as they should. But if I select those emails and read them, they remain highlighted but without the blue color.

3. Sometimes when I delete an email after reading, it deletes for a moment and then returns to the folder as unread. Multiple attempts to delete fail.

When send a calendar event to an Attendee list I get an email notification if they've accepted or declined but I cannot see the status in the actual event. I also cannot manually update the attendee status. I should be able to see attendee status in the event shouldn't I?

Using Thunderbird 115.10.1 on Ubuntu

I like to read, file, or delete my email when it arrives. Suddenly my inbox showed 18,642 unread emails! I've read them all, but I cannot figure out how to return my count to 0 without deleting each one individually. I don't know why this happened. Can anyone help me return my count to 0?

Am I able to pin a podcast app player that is no longer available in the Google play store nor has an email or website? I would like to put it on my homepage as I use it all the time.

dear fellow users of thunderbird, is anyone experiencing the same problem?

I can send mails using thunderbird but not receive them; For some it seems the other way round. and my ruminations as to possible root causes may be way off I have two external mail accounts, one is just forwarding to the next and that was the address the inbox of which I presumed was being collected by firefox

Without having done any active change: For some time TB seems to not have passed on mails from my alternative mail account. I cannot seem to find the previously functioning gmx account in my settings.

For two days now I do not receive any mails at all. Apparently I can send them, though.

I restarted the programme and tried in safe mode, to no avail.

I am a simple creature, please advise or enquire in a manner an exhausted non-tech person may be able to follow.

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the site with other browsers. I can play a YouTube video with Firefox if I have a link, but I cannot see the rest of the page - just the video itself.