History will not erase

I have tried erasing my browser history, cookies, etc. from the history tab and also from inside settings. However, the history is still intact. Looking for some help, I … (read more)

I have tried erasing my browser history, cookies, etc. from the history tab and also from inside settings. However, the history is still intact. Looking for some help, I think it may be a bug. Thanks

Asked by dnylrq 5 days ago

Tabs crashing after an unknown period of time

I have a very annoying issue. I am on the Firefox ESR version which is deployed via Intune. I am on the latest 115.9.0 and on Windows 11 22H2 After a certain period of… (read more)

I have a very annoying issue.

I am on the Firefox ESR version which is deployed via Intune. I am on the latest 115.9.0 and on Windows 11 22H2

After a certain period of time (never took note of it sadly) tabs start crashing and keep crashing. The only way to fix this issue is to terminate firefox via task manager and relaunch.

What is the best way to start investigating this and try to understand what is causing the tab crashes.

Asked by Eagles 5 days ago

Mozilla password function no longer identifies Capital One login page.

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, … (read more)

I'm not entirely certain what to list this under... Mozilla Firefox updated a few weeks ago, not entirely certain which version started this issue. However, in the past, when I go to log into my Capital One app on iOS, the password function with Firefox on my iOS keyboard would automatically identify the Capital One login page through the app, and suggest my Capital One password accordingly.

Nowadays, after whichever update it was, now I have to type Capital One into the search bar for the password function. The password page also doesn't come up on dark mode, even though it did in the past, and my system settings are set to have everything in dark mode. Therefore, I'm wondering if it is user error or some thing that needs to be fixed on the back end.

Uninstalled and reinstalled both the Capital One and the Firefox app, as well as restarting my phone (iPhone 13). Nothing has changed. Thanks for your help.

Asked by hanque 5 days ago

Missing tabs from the top of the browser

In the latest version of Firefox for iPad (IOS) the tabs are now at the bottom of the screen requiring 2 clicks to get to instead of 1. How do I get my tabs back at the t… (read more)

In the latest version of Firefox for iPad (IOS) the tabs are now at the bottom of the screen requiring 2 clicks to get to instead of 1. How do I get my tabs back at the top of the browser? The toolbar location setting is missing from settings.

Asked by raustin8 6 days ago

videos won't play

I always have trouble playing videos unless I restart Firefox. Today (3/22) I received notice that Firefox had been updated. Now I can't play videos even when I restart F… (read more)

I always have trouble playing videos unless I restart Firefox. Today (3/22) I received notice that Firefox had been updated. Now I can't play videos even when I restart Firefox.

Asked by pammcg 6 days ago

Ich kann mein Konto bei web.de nicht mit meiner anderen E-Mail-Anschrift verifizieren

Ich kann mein Konto bei web.de nicht mit meiner anderen E-Mail-Anschrift verifizieren, weil ich die zur Verifizierung geschickten Ziffern nicht bekomme. Die Frist zur Ve… (read more)

Ich kann mein Konto bei web.de nicht mit meiner anderen E-Mail-Anschrift verifizieren, weil ich die zur Verifizierung geschickten Ziffern nicht bekomme. Die Frist zur Verifizierung läuft bald ab. Ich brauche also eine andere Möglichkeit, meine Reserve-E-Mail zu bestätigen.

Asked by langheineken 6 days ago

Different details and passwords across synced devices - safe way to resolve?

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' … (read more)

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' details there that I had deleted from FF. Strange! Anyway, I finished the tidy up and went to my Android phone (set up to sync) and did the sync there and it looked OK. I then had the idea to look here for the 'extra' one I had seen in Edge and sure enough it was there! I also noticed lots of others I had deleted from the 'Master'. Changes to passwords had been replicated successfully though. What is the logic for syncing in these instances? I then signed out of FF on the phone to stop the sync and deleted one that was common to both and then signed back in and synced - it did delete it from the PC when I synced that. This makes me nervous to delete them all from the phone when signed out and syncing upon re-connect. So, what is the safe way to make the password details from the PC be an exact copy on the phone - no extras?! My thoughts were to disconnect the phone (but hoped it would remove things), delete the details manually if required, sign back in and re-sync. But I don't want to risk the sync actually wiping out the contents of the PC! Thanks!

Asked by SJW211 6 days ago

getting email

I am not receiving my email. When I try to, I am told to enter password. Even when creating a new password, I continue to get the same request to enter my password. I don… (read more)

I am not receiving my email. When I try to, I am told to enter password. Even when creating a new password, I continue to get the same request to enter my password. I don't know how to get out of this predicament. Need help!

Asked by bqm70 5 days ago

visualViewport height does not change when in fullscreen mode and keyboard shows

When not in fullscreen, visualViewport updates correctly. However in fullscreen mode visualViewport remains fixed and never changes. Is this a bug? It's creating an issue… (read more)

When not in fullscreen, visualViewport updates correctly. However in fullscreen mode visualViewport remains fixed and never changes. Is this a bug? It's creating an issue for my webapp which has a fixed text entry element at the bottom of the fullscreen element. I have to detect the visualviewport changing when the keyboard shows otherwise it is completely obscured. Please assist me.

Asked by Tom Wilson 6 days ago

Bookmarks have DISAPPEARED, I can find no way to restore them or IMPORT them. I have the bookmarks on another browser but NO EXPORT COMMANDS.

bold text I have tried all options that are available. I cannot find my BOOKMARKS. This happened two days ago and I have tried, I have the bookmarks on a HTML file bit it… (read more)

bold text I have tried all options that are available. I cannot find my BOOKMARKS. This happened two days ago and I have tried, I have the bookmarks on a HTML file bit it says the file is empty.

Asked by jmnandn4 6 days ago

Firefox causing my audio to be distorted in Google Meet video chat

Everyone says my audio sounds distorted in google video chat. I had been using it for months without issue on Firefox, and then I got a new Apple computer and people star… (read more)

Everyone says my audio sounds distorted in google video chat. I had been using it for months without issue on Firefox, and then I got a new Apple computer and people started to tell me I had this issue. In order to isolate the issue I tried going on Teams Video chat and Zoom video chat and people said my audio sounded fine there. Then I opened Google Video Chat in Google Chrome and people said my audio sounded fine there too. Lately, it's only when I'm on Firefox trying to use Google Video Chat (aka Google Meet) to video chat and people say my audio sounds way too distorted to hear what I'm saying. I restarted my computer, I even checked for the latest browser, which is up to date, I can't figure out how to fix this. Sounds like a firefox issue. Any ideas?

Asked by rachelcenter 6 days ago

What is this purple icon that suddenly appeared in and behind my browser windows?

Macbook Air, Sonoma 14.1.2, second monitor connected via hdmi. This oval purple icon showing a person in front of a screen suddenly appeared in and behind upper left ha… (read more)

Macbook Air, Sonoma 14.1.2, second monitor connected via hdmi. This oval purple icon showing a person in front of a screen suddenly appeared in and behind upper left hand corner of window, and is now in all my windows. (see attached image)

What is it? What does it signify? Thanks for your help! Kathleen

Asked by thestrangerkmc 6 days ago

Cannot recieve tab sent from Win10 laptop v123.0.1 (64 bit) to android 124

So I have a new s23 and just sync'd it. I can send tabs from the android 14 phone (Firefox 124.0) to the Win10 laptop (Firefox 123.0.1) but I cannot send them from the l… (read more)

So I have a new s23 and just sync'd it. I can send tabs from the android 14 phone (Firefox 124.0) to the Win10 laptop (Firefox 123.0.1) but I cannot send them from the laptop to the phone. I hesitate to change the laptop to v124 because of the error, as the laptop works with the other devices I have.

I've open/closed Firefox (both places), signed in and out (both places), restarted the phone and the behavior is the same.

Suggestions?

Asked by hollerg 6 days ago

In the web text editor, the text cannot be entered after <img src> element

hello. I am a user who uses Firefox 123 in Android 14. There is a problem with writing posts based on HTML editors on the site I usually use. The editor is in the form … (read more)

hello. I am a user who uses Firefox 123 in Android 14.

There is a problem with writing posts based on HTML editors on the site I usually use.

The editor is in the form of Wysiwyg, and if the image is inserted through the editor, it is impossible to continue to enter the text after the element.

Even if I try to touch the right side of the image and keep input from the right side of the image, the cursor(blinking '|') refuse to go back to the image.

Can I solve this problem? If I need About:config settings, I'm willing to use Firefox beta or nightly.

Asked by bdsxfr 6 days ago