Firefox crashes after updating. (Windows.)

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest upd… (read more)

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest update for Windows. I then checked my crash logs and saw my session had crashed and Firefox had installed the update. Why could have this been? I would like a solution to this to ensure this doesn't haven't happen again. Thanks.

Asked by Jake 4 days ago

Last reply by Jake 3 days ago

Why are bookmarks from disconnected PC showing up on old PC that has been in storage ?

My Windows 10 PC stopped working a few days & is disconnected & partially disassembled. I’m temporarily using an old Windows 7 PC which I brought up from the base… (read more)

My Windows 10 PC stopped working a few days & is disconnected & partially disassembled. I’m temporarily using an old Windows 7 PC which I brought up from the basement the following day. They both have Firefox on them.

I saved one bookmark on the Win7 PC today. It was there when I looked earlier. Now I went to use it again & it’s not there. But my Win10 bookmarks are there!!

How could that be?

Asked by Mike109 3 days ago

Last reply by Mike109 3 days ago

Deleting emails in Thuderbird in Outlook email account does not delete them in Outlook

Hello. I have my outlook.com account set up in Thunderbird 115.10.1. When I delete emails in Thunderbird from my inbox, they disappear and they go to the Deleted folder… (read more)

Hello. I have my outlook.com account set up in Thunderbird 115.10.1. When I delete emails in Thunderbird from my inbox, they disappear and they go to the Deleted folder in Thunderbird as they should, but they aren't deleted on the Outlook server. I can still see them in my inbox if I use my Outlook app on my phone. I must delete them using my phone.

If I delete an email on my Outlook app on my phone, they disappear immediately in Thunderbird, which is correct. In other words, it works correctly if I delete from my phone, but not from Thunderbird.

My server settings are: Server Type: IMAP Mail Server Server Name: outlook.office365.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2 When I delete a message: Move it to this folder: Deleted on <myaccount>@outlook.com

Can anyone help? Thanks!

Asked by mossy_rock 3 days ago

Last reply by mossy_rock 3 days ago

Can't open firefox settings

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens. OS: Ubunt… (read more)

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens.

OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

Asked by Ceel Beckers 4 days ago

Last reply by Ceel Beckers 2 days ago

How to create a saved search folder "not in other saved searches"?

(TLDR; Questions in bold at the bottom) I currently have just a desktop Mac. I recently switched from Apple Mail to Thunderbird to read three email accounts: iCloud, gma… (read more)

(TLDR; Questions in bold at the bottom)

I currently have just a desktop Mac. I recently switched from Apple Mail to Thunderbird to read three email accounts: iCloud, gmail & a university account. I had previously used rules at the server level on my iCloud account, and this caused hella pain during the migration, including some zombie rules that I think I have isolated to Thunderbird. I deleted the rules from iCloud, removed the iCloud account from Thunderbird, restarted and then re-added it to Thunderbird. So far, so good, although I had to resubscribe to the draft, junk and trash folders (all other than the inbox) for some reason.

I have decided to experiment with not using rules or folders at all, and instead use local saved searches in Thunderbird. This will make my life easier when I get a laptop, which is inevitable. Two machines reading the same IMAP emails with rules can get weird.

Can I copy/paste existing saved search folders, so I can do similar searches just by making minor changes to the search terms? If so, how?

Can I copy/paste or save saved search folders, so I can do the same searches on a different Mac, without painstakingly recreating all the search terms? If so, how?

Can I create a saved search folder that contains all the messages not found in any OTHER saved search folder? If so, how?

Asked by townie 3 days ago

Last reply by townie 2 days ago

All my old Thunderbird Inbox messages are missing, but all the other messages in other folders are fine

Yesterday, whenever I tried to open Thunderbird I got a This app will not open on your PC Windows error, and Word and Excel would not work. Apparently I had some Windows … (read more)

Yesterday, whenever I tried to open Thunderbird I got a This app will not open on your PC Windows error, and Word and Excel would not work. Apparently I had some Windows 10 problems which I was able to repair with Windows Resource Protection. Thunderbird now runs, but all 2000 of my Inbox messages do not appear. If I open my Mail folder in my Profile, I see the four folders inbound.att.net, inbound.att-1.net, inbound.att-2.net, and inbound.att-3.net The size of each of these inbound Mail folders is 5MB, 9.8GB, 38MB and 20MB. So, all of the missing Inbox emails are in the inbound.att-1.net folder but they don't show up. I tried deleting the .msf file. That didn't help.

Does anyone have any suggestions?

Asked by j.erbes 3 days ago

Last reply by j.erbes 2 days ago

Firefox/Norton Safe Search. May not be a Firefox problem, but...

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2. Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of… (read more)

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

Asked by gvgr4139 3 days ago

Last reply by gvgr4139 2 days ago

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 5 days ago

Last reply by Borys Krasko 2 days ago

In TB115 how do you change the border color of the context menu using the userChrome.css file?

I was able to change the color of the context menu (the menu you get when you either right click or click on a dropdown) and the color of the highlight/selection as shown… (read more)

I was able to change the color of the context menu (the menu you get when you either right click or click on a dropdown) and the color of the highlight/selection as shown in the attached screenshot.

The default color looks like it's black, and I'd like to change it to match the rest of my Arc-Dark gtk theme. Does anyone know the name of the CSS tag that controls the context menu border?

Here's what I have so far:

/* Context Menu */ menupopup > menu, menupopup > menuitem,popup > menu, popup > menuitem {background-color: #404552 !important;}

menuitem:hover, .menu-iconic:hover, .menuitem-iconic:hover {

border-radius: 0px !important;
background-color: #5294E2 !important;

}

Asked by guttermonk 3 days ago

Last reply by guttermonk 2 days ago

Nostalgy add-on

I've recently upgraded Thunderbird to 78.14.0 and Nostalgy to 3.4.2. Nostalgy is an essential add-on for me, but it's not working the same as in earlier versions, and I … (read more)

I've recently upgraded Thunderbird to 78.14.0 and Nostalgy to 3.4.2. Nostalgy is an essential add-on for me, but it's not working the same as in earlier versions, and I hope someone can help with these problems. Or should I ask Alain Frisch, the author of the add-on? 1. Using S to move (or C to copy) an email to a selected folder works when the email is closed (but highlighted in the Inbox or wherever) but no longer works when the email is open. Earlier versions worked when the email is open, and it's a huge drawback for me that it doesn't work that way now. Am I missing something? 2. The command G (go to the specified folder) does not appear at all when invoked from within an email. When the email is closed G provides the expected list of folders, but focus does NOT move to the selected folder. Again, am I missing something?

Grateful for any help.

Lindsay Graham

Asked by Lindsay13Graham 2 days ago

Last reply by Lindsay13Graham 1 day ago

Change buttons shown while viewing a message

Hi, I do like how I can change the toolbar buttons that Thunderbird shows when I open Thunderbird. That is, I other mouse button click on the toolbar and select "Custom… (read more)

Hi,

I do like how I can change the toolbar buttons that Thunderbird shows when I open Thunderbird. That is, I other mouse button click on the toolbar and select "Customize." I have a panoply of buttons to choose from, to arrange as I wish on the toolbar.

But, when I am reading an email, the buttons I see on the top left of the email window are: "Reply, Forward, Archive, Junk, Delete, More" (in Settings, I have "'Open messages' set to 'in a new message window'."

I have not been able to find a similar "Customize" ability for the toolbar of the message window.

Is there such an ability?

The reason I ask... I'd like to have similar control over that toolbar to that I have on the other Thunderbird toolbars. But I cannot find the appropriate Customize option.

What am I missing?

thx.

(Thunderbird 115.9 on Linux Mint, 115.10 on Windows)

Asked by TooFar 1 day ago

Last reply by TooFar 1 day ago

Strikethrough icon in compose window

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go t… (read more)

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go to the menu each time. I can find only addons for earlier versions of TB. Thanks

Asked by orwel 4 days ago

Last reply by orwel 1 day ago

Export Thunderbird v.115 Contacts to excel file

I am using TBird v115.10.1 and I need to be able to EXPORT my contacts to an Excel .CSV file. My version of TBird does not offer any customisation of the Export functio… (read more)

I am using TBird v115.10.1 and I need to be able to EXPORT my contacts to an Excel .CSV file. My version of TBird does not offer any customisation of the Export function.

Asked by shane49 1 day ago

Last reply by shane49 1 day ago

Impossible to stop Thunderbird compacting folders it hasn't seen before?

Hi, About a month ago I accidentally activated the "Delete all but the most recent 2000 messages" option for one of my mail account in Thunderbird (15.10.1 (64-bit) on a… (read more)

Hi,

About a month ago I accidentally activated the "Delete all but the most recent 2000 messages" option for one of my mail account in Thunderbird (15.10.1 (64-bit) on a MacBook Air). Luckily our local support were able to restore the affected folders. BUT - every time I opened the restored folders in Thunderbird, all the restored messages would disappear again. Correspondingly, the support team can see at this time large numbers of messages being deleted.

I've tried to delete the affected mail account from Thunderbird - didn't help. I've hidden my profile and started Thunderbird from scratch, set up the mail account again (so there should have been no leftover information from any previous instance of the account) - didn't help. I can see that whenever I open a folder for the first time, Thunderbird says "Compacting" - this is even though I have "Always ask before compacting" set. Even after I turn off automatic compacting for space saving >20MB, Thunderbird still compacts when it first sees a folder.

I have verified this behaviour by connecting to the same mail server using alpine - I see messages flagged for deletion in the restored folder; as soon as Thunderbird touches the folder, they disappear (even though no compacting should be happening and I should be prompted before it does, see above). Conversely, if I remove the "to delete" mark from the messages using alpine and then open a folder in Thunderbird, the messages are visible there.

From my understanding of what Thunderbird should be doing when compacting (or rather when not compacting), I would say the behaviours I've seen are rather significant bugs. But if I've misunderstood and there is some other way to stop Thunderbird from purging messages marked for deletion, I would be grateful for any advice.

Many thanks in advance for your help.

Asked by psollich 3 days ago

Last reply by psollich 1 day ago

Ridgid site not working

https://register.ridgidpower.com/# is not working. Specifically the Sign-In link. It works just fine with MS Edge. I had all extensions off, anti-virus off and I also cle… (read more)

https://register.ridgidpower.com/# is not working. Specifically the Sign-In link. It works just fine with MS Edge. I had all extensions off, anti-virus off and I also cleared the cache twice, and also followed the Help/Troubleshoot Mode to no avail. I'm using V125.0.1 64bit

thunderbird 115.9 oauth2 issues with fedora 39

hi all guys ... I'm experiencing several issues with oauth2 authentication, and I never had any issue before February the 2024 ... at the beginning the only account I ha… (read more)

hi all guys ... I'm experiencing several issues with oauth2 authentication, and I never had any issue before February the 2024 ... at the beginning the only account I have was not working was a microsoft account, so I thought it was "because of microsoft restriction"

but now, little by little, all my accounts requiring oauth2 authentication are failing, and I don't know were to check ...

I do NOT have any httpd/apache server running on localhost

I already tried changing things like general.useragent.compatMode.firefox or network.protocol-handler.warn-external.http network.protocol-handler.warn-external.https

I also created another blank profile ... but again ... not way to make it works ...

cookies are permitted ... javascript is enabled ...

the result is always the same ... a blank page when I try to do any oauth2 authentication ...

if I manually copy/paste that link in Firefox/Chrome it perfectly works, so it's not a network connection issue ...


from what I can understand, it seems to be related to the "built-in browser" in thunderbird, that for some reason does not work "as expected" ... If I try to click on any link for example in the settings page

like the "learn more" link of this option Send web sites a “Do Not Track” signal that you don’t want to be tracked "learn more" thunderbird does NOT show anything ...

something is broken, and I can NOT understand what it is ...

is there anyone with some good advices?

please let me know

thanks in advance

Stefano

Asked by stefano29 1 day ago

Last reply by stefano29 11 hours ago

Thunderbird 115.10.1 - How to set same folder view for Folders and Sub-folders

Hi Got an earlier version of Thunderbird at home (and sorted fine) but I'm trying to sort the view for folders and sub-folders to be all the same on my work PC i.e Sort … (read more)

Hi

Got an earlier version of Thunderbird at home (and sorted fine) but I'm trying to sort the view for folders and sub-folders to be all the same on my work PC i.e Sort By: Date, descending & unthreaded.

Apart from going through every folder/sub-folder, is there a quick way to set this in version 115.10.1 ?

Looked at online help/videos but they refer to older versions.

Asked by Woodnome 1 day ago

Last reply by Woodnome 10 hours ago

How to view pdf with dark background in the default pdf viewer on the firefox browser

Hey, i recently came across this post https://support.mozilla.org/en-US/questions/1434510#:~:text=I%20view%20a%20lot%20of,viewer%20to%20black%2Fdark%20gray. and i coul… (read more)

Hey, i recently came across this post

https://support.mozilla.org/en-US/questions/1434510#:~:text=I%20view%20a%20lot%20of,viewer%20to%20black%2Fdark%20gray.

and i couldn't figure out how to do it. if anyone can tell me steps on how to do it i'll be glad.

thanks.

Asked by Hellf0rg0d 20 hours ago

Last reply by Hellf0rg0d 10 hours ago

Can I change display in Sent folder?

This is something I've never encountered, since I hardly ever go to the Sent folder except to look at something I sent. But this was a different task. I've had a series… (read more)

This is something I've never encountered, since I hardly ever go to the Sent folder except to look at something I sent. But this was a different task.

I've had a series of emails from a friend, that my wife wanted me to forward to her so she could see them. So I went to the Sent folder, and forwarded 3 of those emails to my wife. Then she told me she only got one so I went back to Sent and thought they would be at the top of the list, 1-2-3, but that was not what I found. Since those emails were each part of several different threads in the back and forth with my friend, it took me a long time to figure out which email to pick off and resend. I made sure I was sorting them by date, descending, but was bewildered that the listing had the ones I wanted embedded (see screenshot, with the ones I just sent highlighted in red)

So my question is, is there a setting where I could tell Tbird to sort strictly by send date?

Asked by SonOfEru 11 hours ago

Last reply by SonOfEru 9 hours ago