All Products Support Forum

There is a blue bar at the top that says "Downloading the latest applications" that is constantly running.

This happened

Every time Firefox opened

== Updated to 3.6.6 (or 3.6.8)

When I upgraded to 3.6.8 all my tabs now are twice the size and have a thumbnail preview of the webpage in them - how do i get rid of these and go back to the normal tabs

This happened

Every time Firefox opened

== i upgarded to 3.6.8

I can't access my hotmail account among some other websites since upgrading to 3.6.8 on my macbook. I get the following message: "The proxy server is refusing connections. Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working." I can't even find the proxy settings anymore.

I deleted all of the tool bars including browswe address baron firefox and now can´t get them back. Firefox opens the last site used. (I have limited computer knowledgeble)

This happened

Every time Firefox opened

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.5; InfoPath.2)

Issue

I have another kind of problem with Firefox

Description

I want to know how to hide the new tab button especially when (to be specific) tabs[[overflow="true"] I have tried to modify this code:

.tabs-newtab-button { display: none } but during overflow the new tab button again shows up. This may not be the right place for such questions, still i needed a solution

Firefox version

4.0b1

Operating system

Windows 7

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:2.0b1) Gecko/20100630 Firefox/4.0b1

Plugins installed

• -Shockwave Flash 10.1 r53
• 4.0.50524.0
• Adobe PDF Plug-In For Firefox and Netscape "9.3.3"

No Firefox tool bar is displayed. I can't view anything, change anything, delete anything, or even access my favorites. I don't have a clue what happened.

This happened

Every time Firefox opened

== I have no idea.

When I open a new window I want Firefox to open a duplicate of the page I'm on. If I open a new window it always opens my homepage window.

This happened

Every time Firefox opened

== this is not a bug. it is a feature needed if it's not already available.

I am showing two security updates with a 1969 date are those right My fox fire start very slow very very slow

This happened

Every time Firefox opened

== about a month ago

Issue

I have another kind of problem with Firefox

Description

My browser was automatically updated to version 3.6.7. After this update, I am unable to switch between tabs by clicking on them. I can close whichever tab I wish, but this is a major inconvenience to have to close a tab I wish to continue browsing.

This happened

Every time Firefox opened

updated to version 3.6.7

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.7
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig

  Extensions
        Name
        Version
        Enabled
        ID
        Java Console         6.0.07         true          
        Java Console         6.0.18         true          
        Skype extension for Firefox         4.2.0.5198         true          
        InvisibleHand         2.4         true         canitbecheaper@trafficbroker.co.uk
        DownloadHelper         4.7.4         true          
        Glue         4.5.21         false          
        Java Console         6.0.20         true          
        HP Smart Web Printing         4.51         true         smartwebprinting@hp.com
        FacePAD: Facebook Photo Album Downloader         0.7.4         true         facepad@lazyrussian.com
        TinEye Reverse Image Search         1.0         true         tineye@ideeinc.com
        Minimap Addon         0.3.13         true         {398e77b8-2304-11dc-8314-0800200c9a66}
        FoxTab         1.3         true          
        Element Properties         6         true         properties@darktrojan.net
        Yahoo! Toolbar         2.1.1.20091029021655         true         {635abd67-4fe9-1b23-4f01-e679fa7484c1}

  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.places.importBookmarksHTML         false
        browser.places.smartBookmarksVersion         2
        browser.startup.homepage         http://www.google.com/ig
        browser.startup.homepage_override.mstone         rv:1.9.2.7
        dom.max_script_run_time         1800
        extensions.lastAppVersion         3.6.7
        network.cookie.prefsMigrated         true
        places.last_vacuum         1279464609
        print.print_printer         Lexmark 3500-4500 Series
        print.printer_Lexmark_3500-4500_Series.print_bgcolor         false
        print.printer_Lexmark_3500-4500_Series.print_bgimages         false
        print.printer_Lexmark_3500-4500_Series.print_command
        print.printer_Lexmark_3500-4500_Series.print_downloadfonts         false
        print.printer_Lexmark_3500-4500_Series.print_edge_bottom         0
        print.printer_Lexmark_3500-4500_Series.print_edge_left         0
        print.printer_Lexmark_3500-4500_Series.print_edge_right         0
        print.printer_Lexmark_3500-4500_Series.print_edge_top         0
        print.printer_Lexmark_3500-4500_Series.print_evenpages         true
        print.printer_Lexmark_3500-4500_Series.print_footercenter
        print.printer_Lexmark_3500-4500_Series.print_footerleft         &PT
        print.printer_Lexmark_3500-4500_Series.print_footerright         &D
        print.printer_Lexmark_3500-4500_Series.print_headercenter
        print.printer_Lexmark_3500-4500_Series.print_headerleft         &T
        print.printer_Lexmark_3500-4500_Series.print_headerright         &U
        print.printer_Lexmark_3500-4500_Series.print_in_color         true
        print.printer_Lexmark_3500-4500_Series.print_margin_bottom         0.5
        print.printer_Lexmark_3500-4500_Series.print_margin_left         0.5
        print.printer_Lexmark_3500-4500_Series.print_margin_right         0.5
        print.printer_Lexmark_3500-4500_Series.print_margin_top         0.5
        print.printer_Lexmark_3500-4500_Series.print_oddpages         true
        print.printer_Lexmark_3500-4500_Series.print_orientation         0
        print.printer_Lexmark_3500-4500_Series.print_pagedelay         500
        print.printer_Lexmark_3500-4500_Series.print_paper_data         1
        print.printer_Lexmark_3500-4500_Series.print_paper_height         11.00
        print.printer_Lexmark_3500-4500_Series.print_paper_size_type         0
        print.printer_Lexmark_3500-4500_Series.print_paper_size_unit         0
        print.printer_Lexmark_3500-4500_Series.print_paper_width         8.50
        print.printer_Lexmark_3500-4500_Series.print_reversed         false
        print.printer_Lexmark_3500-4500_Series.print_scaling         1.00
        print.printer_Lexmark_3500-4500_Series.print_shrink_to_fit         true
        print.printer_Lexmark_3500-4500_Series.print_to_file         false
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_bottom         0
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_left         0
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_right         0
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_top         0
        privacy.cpd.siteSettings         true
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.timeSpan         0
        security.warn_viewing_mixed         false

Firefox version

3.6.7

Operating system

Windows 7

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7

Plugins installed

• -nphpclipbook
• Office Plugin for Netscape Navigator
• np-mswmp
• Adobe PDF Plug-In For Firefox and Netscape
• The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
• NPRuntime Script Plug-in Library for Java(TM) Deploy
• Default Plug-in
• Provides additional functionality on Facebook. See our web site for details.
• The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
• Google Update
• Shockwave Flash 10.1 r53
• Adobe Shockwave for Director Netscape plug-in, version 11.5
• iTunes Detector Plug-in
• Yahoo Application State Plugin version 1.0.0.7
• 3.0.40624.0
• NPWLPG
• Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Ever since world cup, the display when I open Firefox is a soccer field and german flag, a sort of "skin" if you will. I want it gone!

This happened

Every time Firefox opened

== June or July

when initially opening firefox, it does not reflect the current date. I must refresh the screen to go to the current date.

This happened

Every time Firefox opened

== past week or two, cause unknown

My computer got broken. I need to save all the marks or links I saved in Mozilla. Which folder are stored all those marks from the web sites I myself saved in? I do not find that folder nor the prompt.

I have nero backup set for incremental backup at 1330 hrs weekly/sturday. After the backup Firefox report "Download Sort" and forecastbar as incompatible, where they were originally reported as compatible. Had to install roboform twice as site for downloading update was not up to date itself. This may have been part of issue as FF is sensitive to how may remove/installs it does in a session.

This happened

Every time Firefox opened

== After install of Roboform upgrade and remove reinstall because of wrong version.

Hello, After being infected with Virus, Mozilla started messing up. So i decided to uninstall the program,but at my surprise i cannot find any add-ons Mozilla firefox in Control panel, so where do i go from here. Can you tell me any ohter of uninstalling it without having to go to add-ons.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

The top of my screen has the Firefox symbol and the name of the page I am looking at, i.e., "Firefox - Mozilla Firefox". My command line that has the critical functions such as File, View, Edit, Tools, History is missing!

This happened

Every time Firefox opened

== Just started yesterday

I had all sorts of problems getting styleable elements to work in Firefox 3.6. The below code works:

Test

 article { display: block; border: 1px solid red }

Welcome This is a test.

However, it works only because of:

display: block;

when styling the HTML5 article element. If I leave the above code out of the style then the red border is not displayed properly. This code works fine in Chrome and even versions of IE when the article element is added to the DOM.

This happened

Every time Firefox opened

== Always

Error after upgrading

This happened

Every time Firefox opened

after upgrading to 4b2

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152)