Showing questions tagged: Show all questions

Webpages Failing to Load

Recently, about one out of four webpages that I try to visit seem to fail to load on FireFox. This is FF for Windows, and is the most updated version. This issue even occ… (read more)

Recently, about one out of four webpages that I try to visit seem to fail to load on FireFox. This is FF for Windows, and is the most updated version. This issue even occurred just now when typing in MOZILLA.COM. Everytime one of these pages fails I attempt it with Chrome or Brave, and it works just fine. It does not matter whether they're ventured to through Google links or other links, or whether I type the address in manually. It only happens sometimes, as other times the same page loads just fine.

Asked by AlexAtheus 6 months ago

Last reply by zeroknight 6 months ago

Thunderbird mail app

Hi, Tried to set up the Thunderbird mail app, hotmail account with microsoft authenticator set up, it kept telling me my password was wrong within set up window on Thudn… (read more)

Hi,

Tried to set up the Thunderbird mail app, hotmail account with microsoft authenticator set up, it kept telling me my password was wrong within set up window on Thudnerbird.

Password is 100% correct manually tried on the web and back on the app, same issue, please advise.

Asked by JB 6 months ago

Last reply by david 6 months ago

[SOLVED] Firefox freezes when searching

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze… (read more)

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze for ~10s, during which I can't click on anything on the page. However firefox itself is not totally freezed, like I can switch tabs without any issues, but if I click on the icons of extensions (such as my adblocker) it won't give me any response. After the freeze the page started to load normally. I have tried disabling all extensions, reinstalling firefox, updating to beta, and disabling security.tls.enable_0rtt_data, but none of these works. Other browsers on my device work normally, including Edge and Chrome. Websites that freeze during a search: Google, Bing, Musescore, Duckduckgo Websites that DO NOT freeze during a search: Github, Youtube, Twitter I have encountered this issue both on 117.0.1 and 118.0.

Asked by HoshinoYumemi 6 months ago

Last reply by Paul 5 months ago

My incoming emails have been blocked after updating

Ever since the new Thunderbird program was automatically installed I am not receiving emails? This is critical for me . Can you fix this problem? If not can you cancel… (read more)

Ever since the new Thunderbird program was automatically installed I am not receiving emails? This is critical for me . Can you fix this problem? If not can you cancel this new program for me and reinstall the old Thunderbird program? I contribute $10 aeach month to Thunderbird because the older program worked so well for me. If you can't fix my problem I will have to find another provider and cancel my monthly contribution. Joe Moran

Asked by bearmouth 6 months ago

Last reply by Wayne Mery 5 months ago

Random scrolling!

Hello Since the latest update, I find that deleting an email or moving an email to another folder can cause the screen to scroll down about 40 emails. This is random - … (read more)

Hello

Since the latest update, I find that deleting an email or moving an email to another folder can cause the screen to scroll down about 40 emails.

This is random - about 50% of the time.

Would anyone else be experiencing this or have any ideas for solving? It's not the end of the world but it is irritating!

Thanks! Elaine

Asked by layna1491 5 months ago

Last reply by Wayne Mery 5 months ago

periodic filter not running on rss feed

Hey, I am trying to use a filter that runs periodically on an rss feed. But it doesn't seem to want to run. (see image for filter settings) When running it manually th… (read more)

Hey,

I am trying to use a filter that runs periodically on an rss feed.

But it doesn't seem to want to run. (see image for filter settings)

When running it manually the filter works, so the matching criteria seem to be right. But it just doesn't execute the filter periodically. And the filter log doesn't indicate that the filter is even applied.

Running periodic filters on "normal" mail accounts is working fine.

So am I missing something in the settings or is this a bug or are periodic filters just not supposed to work with feeds?

thanks :)

Asked by jjbbss 5 months ago

Last reply by Wayne Mery 5 months ago

Performance

Firefox taking aproximatly 10 seconds to start loading a link after pressing it, I have reinstalled the browser, reset to factory setting but the system remains even in s… (read more)

Firefox taking aproximatly 10 seconds to start loading a link after pressing it, I have reinstalled the browser, reset to factory setting but the system remains even in safe mode. I recently formated the computer that's when the issue started to happen.

Asked by tiagoquintas 5 months ago

Last reply by zeroknight 5 months ago

Firefox browser keeps crashing on Windows 11

My Firefox browser has been crashing for several weeks. I have been a Firefox user for quite some time now but never experienced anything like this. This happens at least… (read more)

My Firefox browser has been crashing for several weeks. I have been a Firefox user for quite some time now but never experienced anything like this. This happens at least a couple of times a day. I have refreshed the Firefox app on my computer, tried turning off the extensions for a while (I use 2 add blockers), but nothing seems to fix the issue. I'd hate to switch to another browser but this is getting very frustrating.

I'd appreciate any help you could provide.

Asked by rickvsrick 5 months ago

Last reply by zeroknight 5 months ago

Image downloading problems

First problem: downloading image in firefox (android) causes SIM to briefly disconnect, causing internet drops on mobile data for a few seconds. SIM provider and location… (read more)

First problem: downloading image in firefox (android) causes SIM to briefly disconnect, causing internet drops on mobile data for a few seconds. SIM provider and location - GolanTelecom Israel. The browser has about 60 tabs of google search open, cant close them due to valuable data. Disabling addons did nothing. Firefox Nightly does not have this issue, only default Firefox app. Second problem: on some sites downloading images always fails ("Download failed") in mobile version of firefox, on desktop images are downloaded fine , e.g. any post on [ https://www.pixiv.net/en/ ]

Asked by Nava 5 months ago

Last reply by Paul 5 months ago

Homepage refuse to stop showing recent history

Even though Recently Visited is turned off I have lots and lots of recently visited sites showing up on my homepage. I have to manually remove them to clear the homepage.… (read more)

Even though Recently Visited is turned off I have lots and lots of recently visited sites showing up on my homepage. I have to manually remove them to clear the homepage. How do I make it stop showing all this clutter?

It happens on both me and my girlfriends phones, so I guess either something is wrong with the setting or it doesn't do what I think it is supposed to do.

See screenshots for example.

Asked by firefox659 6 months ago

Last reply by Paul 5 months ago

Firefox browser issue

Firefox randomly freezes when i try and open a website or do anything then will load forever. Can not open a new tab as it will just load forever when i try and open a we… (read more)

Firefox randomly freezes when i try and open a website or do anything then will load forever. Can not open a new tab as it will just load forever when i try and open a website. Only fix is to open and close it.

Asked by jfbristow6 5 months ago

Last reply by Paul 5 months ago

Primary PW not working

I cannot use mozilla as it keeps asking for my primary password and the one I have does not work. I have also lost a lot of my info in my tabs at top to link to accts. … (read more)

I cannot use mozilla as it keeps asking for my primary password and the one I have does not work. I have also lost a lot of my info in my tabs at top to link to accts. When I click the upper right under my email it says account discontinued????????

I have tried to reinstall a number of times and I'm exhausted. I'm not good at this (aging Boomer Grandma) Sometimes security goes way too far. Tired. Can you fix this?

Asked by elisabery48 5 months ago

Last reply by Dropa 5 months ago

Unable to send emails

Hi, Since the 115.2.3 (64-bit). I am unable to send emails from a outlook account, please. I removed and readded the account. I added my password and all and it download… (read more)

Hi,

Since the 115.2.3 (64-bit). I am unable to send emails from a outlook account, please. I removed and readded the account. I added my password and all and it downloads the emails. When I send an email The enter credientials window opens and it is blank and disappears and then this message appears.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

Thank you

Asked by sharpie13220 5 months ago

Last reply by sfhowes 5 months ago

Error Message

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message. "Secure Connection Failed An error occurred durin… (read more)

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message.

"Secure Connection Failed An error occurred during a connection to www.onlineviolintutor.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT"

I tried on several different browsers and always get the same error message. I'm trying to access this website link so I can download one page of sheet music.

Can you help me figure out what's going wrong?

Thanks, Sheila

Asked by Sheila Lewis 5 months ago

Last reply by cor-el 5 months ago