All Products Support Forum

Hiya...while attempting to create an account/ profile, I've been challenged by the username requirements: English letters and numbers only, and a limited selection of punctuation. My username is and always has been made up solely of these requirements, yet Mozilla/ Firefox refuses to acknowledge it as valid. Anyone else face this problem? Thanks!

Hello

I am having a bit of a situation.. I download some files like subs for movies etc and instead of going on desktop they are goin to Appdata/Temp... how do i change that ?

I noticed several times firefox inbound allow-connection rules created in windows firewall after installing firefox new versions. I want to know if this is done by the firefox installer. Thanks, Dan

I have moved to new laptop,win7 from old desk side,win7 but old computer is no longer bootable bad disk. I have a backup of old computer.Thunderbird is now ok on new computer except I did not get LOCAL FOLDERS from old computer.How do I get the LOCAL FOLDERS from backup disk.I assume they are there but at a lower level. Better then nothing though. Jer

Lightning disappeared after an update last week. Shows as "install after restart" in the extensions. No remove option. Tried redownload. Does it and same result. Seems to be hung up in limbo.

I recently installed a fresh install from a windows 7 upgrade copy. I was unable to activate windows because I no longer have my full version of vista. I used it this way for about 6 months and finally got tired of the activation requests so I called MS support and they set me up with a new activation to work around the lack of vista. I know my thunderbird email was working properly before activation of windows and upon restart all of my email accounts were wiped from thunderbird. everything was still in the profiles folder in appdata but it wont load. I have had success with mailbrowser backup in the past and tried to load an old backup and that wont work either. I copied the TB profiles folder to desktop and uninstalled TB and installed a fresh copy, moved the profile back and tried to link via ini but that doesn't work.. Is there a way to load old data?

I have a custom search plugin. It is not working from FF40 onwards. I have tried putting the file in the profiles folder. Did the renaming thing also. None of it resolved the issue. Any suggestions ?

Go to a lot of streaming sites...now all are asking for me to install the latest adobe flash....I follow screen instructions....but always end up with blank installer screen and goes no further....turned off anti virus doesn't help....I can go to these same sites on Chrome with no problem...I want to keep Firefox as my main browser....but if I can't get this fixed I'll have to go to Chrome

Version 38.5.0 does not show any of my previous messages in the inbox tray. Although one may find one saying 'open in a new window', this is an awful procedure. Additionally, one cannot write nor send new messages. All in all, a complete disaster.

I just got a Win10 machine, installed TBird, then launched it, did not enter any info, then closed it.

I note that the new .default folder has 4 or 5 subfolders with the same names as those on my XP machine, but there is no MAIL subfolder, which I assume is because I have not entered any info.

Am I correct in assuming that if I move the entire contents of the XP MAIL subfolder to the .default folder in Win10 ROAMING, that will move all of my emails, as well as names of accounts, passwords, and any other needed info?

Thanks to all. I',m an experienced user.