All Products Support Forum

Hi jscher2000, I want to thank you for your advice concerning a problem I had downloading Firefox to my Windows 10 laptop. I tried to follow your advice but was not successful. In the end, I googled "what if Firefox doesn't install". It took me to a website, https://www.makeuseof.com/fix-firefox-not-installing-windows , which took me to an article entitled "8 Fixes to Try if Firefox Won't Install on Windows". I tried #1 and #2 without success. #3, Temporarily Disable Your Antivirus Software, worked. Firefox is up and running. Feel free to share this with anyone who has a similar problem. No guarantee that it will work, but its worth a try. Again, thank you. drzee1946

Kan geen verbinding meer maken met MS Outlook na update. Melding eerst: wachtwoord of nieuw wachtwoord ingeven. dat werkt niet . Dan volgt de melding: Het bericht kon niet worden verzonden, omdat het verbinden met uitgaande (SMTP-)server smtp.office365.com is mislukt. Kan ook geen nieuw wachtwoord ingeven.

Hi,

it seems to me that there are quite a few questions in the forum about the backgound update process. It has bugged me for a long time that my Firefox would every now and then just refuse to open a new page and force me to restart.

Only now did I learn that this changes when de-selecting the (recommended) "automatically install updates" option. The wording used does not make clear that automatically installing updates sometimes renders Firefox inoperable until a restart. I would love to see at least a "learn more" link there? I chose "automatically" but then was cursing every time Firefox refused to open a new page in the middle of my work. Then I failed to connect this to the choice I had made weeks or months back.

install and migration/Update Firefox to the latest release https://support.mozilla.org/en-US/kb/update-firefox-latest-release suggests that on Windows there is a way to have automatic updates without forcing a restart in the middle of the workflow? I assume this is through some little helper process, which perhaps is not popular on MacOS.

But: would it not be possible to at least point to these options from the message that says that Firefox needs to restart so people know they have a choice? Even better would be to have a "not now" button but I realize there might be technical reasons why we cannot have that.

In August I stopped being able to send out emails through Thunderbird, but I still was getting incoming mail. My family are all computer nerds but they couldn't figure it out. I talked to the Spectrum Help and they figured out what changes to make in the Thunderbird settings for port numbers to make the new version work, but there was one last change they couldn't manage. They figured out that there needs to be a place in the Thunderbird settings to put in my Spectrum password, for incoming mail. There is one for outgoing mail (the choices were to put in the password or to click on "not necessary", and I used "not necessary") but there is no choice for incoming mail. With the changes they made, I can no longer get incoming or outgoing mail, so I have had to use the Spectrum website to manage the email and it is absolutely horrible, limited, disorganized and very, very slow. I desperately need to fix this. I need to talk to someone in real time, but I can't find a phone number on your website. Please send me a phone number I can call, or you call me at [phone# removed from public support forum]. Thanks.

Hello, I'm using Thunderbird Mail version 118.0.2 (64 bit). I have a Microsoft Windows Live Mail account that has hundreds of emails and folders that I'd like to import into Thunderbird. My question of course is, how do I do this without loosing any of my emails? Any help would be greatly appreciated.

Thanks, Eddie

I have switched to work remotely and have transferred all my Thunderbird settings from my PC to my laptop.

I got to my new remote work place and can't receive any emails using my accounts set up in Thunderbird.

It is the same whether I use Gmail, Outlook or Yahoo.

I have tried many things but basically have taken all defaults for setting up email accounts. I am using Windows 11 Home and I am not going through a VPN. My Thunderbird version is 115.3.3 (64-bit)

For example for Gmail I get:

Non-overridable TLS error occurred. Handshake error or probably the TLS version or certificate used by server imap.gmail.com is incompatible.

You can see a screen print here: https://imgur.com/a/KDHtSP9

Am I doing something wrong?

What is happening? How do I get my emails? I don't have a password for Thunderbird even though I've been using it for many years. I can't contact anyone. Listen, I'm 83, I can't cope with huge changes like this nd I'm panicking! How will you contact me if I can't access email?

I've been trying to make an addon unremovable on android, but android firefox doesn't seem to have Policies like the main version, and I was wondering if there was a way to do remove the "manage/remove" option on mobile?

THUNDERBIRD IS WORKING FOR MY G-MAILS BUT NOT MY ATT SBCGLOBAL EMAILS. PASSWORDS ON ATT SITE WAS PUT IN WHEN ASKED FOR EACH EMAIL IN THUNDERBIRD. BUT INDICATES Login to server inbound.att.net with username rudbusiness@sbcglobal.net failed.

I have a new computer that I have installed thunderbird on and have been using for a couple of weeks. I already migrated by address book over, but now need to just migrate my folders from my old computer. How do I only migrate folders and not my whole profile? I don't want to loose what I have on my new computer. I should mention I currently only have the folders in Thunderbird that are set up when you install the program. I have not made any new folders.

My att.net account was deleted when I created Mozilla account. Can you please tell me how to fix this issue? Thank you, Mary B Bowen

I recently created a new profile for thunderbird. I have had multiple problems with this new version 115.3.1 (32-bit). Very frustrated.

I am using a gmail account and thunderbird as client. When I recreated IMAP account to new profile, it makes EVERY correspondent the same person. I use the account for forum emails from an organization where like professionals share information and it is private. The new profile takes the name of one member and puts that in all prior emails, rather then having the correct sender name. I had no problem with my prior profile and cant figure out why Thunderbird is doing this?? I a different email account it did the same thing with a different organization and it put same correspondent name on most, but not all group emails.

I am guessing its how thunderbird is reading the message source code. Shouldn't it be taking it from the "FROM" tag in it.

I appreciate any suggestions or comments. I still have my old profile and can use that with no problem. Also gmail online email stuff is fine, so it has to be Thunderbird that is deciding to input one correspondent's name for forum email. I don't understand why or how to fix.

Thank you

Matthew

Is there a simple installation procedure available for new version 115 to integrate S/MIME or OpenPGP. I found 23 pages solution informations on your web sites but this is all to complex. I am confused about all if's and when