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Trouble with Mailfence accounting

My partner has an email-account with Mailfence. The trial period has run out today. So I upgraded the account to Mailfence pro. The payment was made with my partners' Pay… (read more)

My partner has an email-account with Mailfence. The trial period has run out today. So I upgraded the account to Mailfence pro. The payment was made with my partners' PayPal account. When trying to contact Mailfence Support I don't get beyond the FAQ's. The offered chat support returns Error 404. How can I get in touch with Mailence accounting to clarify the situation?

Asked by oliver_schreiber 2 months ago

Last reply by david 2 months ago

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Thunderbird password problem.

I am an 86 year old antediluvian who can't find a basic log-in account. As soon as I hit the Thunderbird file I find myself right into the Thunderbird mail account with a… (read more)

I am an 86 year old antediluvian who can't find a basic log-in account. As soon as I hit the Thunderbird file I find myself right into the Thunderbird mail account with a mini window asking that I confirm/change my 'mail.' password - what password? To the best of my knowledge I have never entered one. I must have changed it a hundred times now and none get accepted! Furthermore there does not appear to be any help advice on what to do next. And boy do I need help.

aesculus

Asked by aesculus 2 years ago

Last reply by Wayne Mery 1 year ago

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Some weird problems with Android Firefox download

I am creating userscript, webextension and etc. Current my script downloads several files with renaming. I know that there is some illegal character for windows file name… (read more)

I am creating userscript, webextension and etc. Current my script downloads several files with renaming. I know that there is some illegal character for windows file name like /?<>\:*|\". My script automatically replace this characters with full-width or remove. In android file system (like in linux) there is only one illegal character: / (used for folder address). But Firefox won't download file with name that contain characters like [],:?;*-/<|>". I use GM.download for userscript and for webextension browser.downloads.download with url and filename options. This also work like this in kiwy (android chrome with addons). Android Firefox can download file that contain this characters. This mean that you can download this file when link clicked, but can't download via userscript or addon.

Second problem is in desktop firefox if you download too many files (like 100 files) it will download 6 file at same time. But in android it download all file same time.

Asked by yusif.e.shukurov 2 years ago

Last reply by Paul 1 year ago

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Creating a signature for emails

I'm trying to create a signature for my email. I want a short sign off statement. which I can add. however I can't copy an image which is our logo in. why is this? … (read more)

I'm trying to create a signature for my email. I want a short sign off statement. which I can add. however I can't copy an image which is our logo in. why is this?

Asked by Jason Fragar 1 year ago

Last reply by Toad-Hall 1 year ago

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ublock origin

I installed the uBlock Origin add on to stop ads while watching youtube. I restarted the computer. uBlock Origin is in Add Ons, and is switched on. However, I am still r… (read more)

I installed the uBlock Origin add on to stop ads while watching youtube. I restarted the computer. uBlock Origin is in Add Ons, and is switched on. However, I am still receiving ads. First ad is before the clip plays. After 5 seconds, I can end the ad. Second ad is really intrusive. It interrupts the clip. Perhaps I misunderstood the capabilities of uBlock Origin, or how to use it. I would appreciate any recommendations Firefox version on my Windows 7 PC is: 79.0 (64-bit) Thanks.

Asked by i9i10 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Thunderbird

The setting for automatically notifies message as read after 5 seconds or immediately upon display. The message comes in bold and changes to read after a while even if it… (read more)

The setting for automatically notifies message as read after 5 seconds or immediately upon display. The message comes in bold and changes to read after a while even if it is marked in tool settings that it should be displayed for 10 seconds I would like it to be in bold before I have read the message. SINCERELY Hasse

Hej, Inställningen för märk automatiskt meddelande som lästa efter 5 sekunder eller omedelbart vid visning. Meddelandet kommer i fet stil och övergår till läst efter en stund även om det är markerat i verktygsinställningar att det skall visas i 10 sekunder Vill gärna att det skall vara i fet stil innan jag har läst meddelandet. MVH Hasse

Asked by Hasse 1 year ago

Last reply by Stans 1 year ago

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Not able to use about:home or about:newtab as custom new tab url in add-ons.

The add-on I have installed (Group Speed Dial) has an option to set new tab url but setting it to about:home doesn't work as I expected. It just loads a blank screen. I h… (read more)

The add-on I have installed (Group Speed Dial) has an option to set new tab url but setting it to about:home doesn't work as I expected. It just loads a blank screen. I have tried some other add-ons too but they also behave the same way. How to fix this?

Asked by helloshivanshprakash 1 year ago

Last reply by FredMcD 1 year ago

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Update Signature through Add-on

I have been assigned a task to update the user signature in Thunderbird by getting data from an external API call, does Thunderbird allows calling external API and update… (read more)

I have been assigned a task to update the user signature in Thunderbird by getting data from an external API call, does Thunderbird allows calling external API and update signature from the add-on? I am unable to find any documentation or link, or is there any other way to achieve this? Kindly guide me in the right direction, Thank you.

Asked by m.bilal1 1 year ago

Last reply by Matt 1 year ago

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How to search & remove duplicate mails in Inbox & sent

In my mail Inbox & sent many mail are visible/stored in 3 to 12 copies resulting in space consumption and enlarged number of mails visible. Kindly suggest how to sea… (read more)

In my mail Inbox & sent many mail are visible/stored in 3 to 12 copies resulting in space consumption and enlarged number of mails visible. Kindly suggest how to search all duplicate mails in "OFFLINE" folder and delete the copies of mails (leaving one of each mail only)? Looking forward to your comments/solutions.

Asked by nckrch02 1 year ago

Last reply by Stans 1 year ago

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Version 79 & add-ons

Add-ons in version 79 are not holding their settings. No script, foxclocks in particular. Every time I log out & log back in later I have to reset everything. I do… (read more)

Add-ons in version 79 are not holding their settings.

No script, foxclocks in particular.

Every time I log out & log back in later I have to reset everything.

I don't have time to be resetting the add-ons all the time.

I was using Sync thinking it would be easier but I found it to screw things up worse so I logged out of FF acct..

Is anyone else having issues with add-ons holding their settings in ver. 79.0?

Asked by Raffie 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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typing in hebrew and other languages

Under Tools..Options.........Should have the option under Language "choose the languages used to display menus, messages, and notifications from Thunderbird." but there a… (read more)

Under Tools..Options.........Should have the option under Language "choose the languages used to display menus, messages, and notifications from Thunderbird." but there are no alternatives and I can't add any.

The real goal is just be able to have everything in English but type in Hebrew (which is a language that types from right to left.

I'm able to use Windows 10 language settings to enter Hebrew letters but direction and punctuation is wrong

Asked by Ari 1 year ago

Last reply by Matt 1 year ago

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How to re-group folders so that "inbox" is under each account, instead of having "Inbox" as a group?

Having a hard time wording it, but let me put it like this: Currently, my folders pane looks like this: Inbox * masterblaster@example.com * madmax@example.com … (read more)

Having a hard time wording it, but let me put it like this:

Currently, my folders pane looks like this:

  • Inbox
   * masterblaster@example.com
   * madmax@example.com
   * tinaturner@example.com
  • Drafts
   * masterblaster@example.com
   * madmax@example.com
   * tinaturner@example.com
  • Sent
   * masterblaster@example.com
   * madmax@example.com
   * tinaturner@example.com
...etc...

I would like it to look like this:

  • masterblaster@example.com
   * Inbox
   * Drafts
   * Sent
   ...etc...
  • madmax@example.com
   * Inbox
   * Drafts
   * Sent
   ...etc...
  • tinaturner@example.com
   * Inbox
   * Drafts
   * Sent
   ...etc...

Is there any way to do that?

Asked by rlaska 1 year ago

Last reply by Matt 1 year ago

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recomended add-ons not working

First the recommended add-ons I have installed in firefox browser are not working and when I try to install other Firefox recommended add-ons, I end up in an endless loop… (read more)

First the recommended add-ons I have installed in firefox browser are not working and when I try to install other Firefox recommended add-ons, I end up in an endless loop with no opportunity to install them.

Asked by f-mclean 1 year ago

Last reply by FredMcD 1 year ago