All Products Support Forum

I just subscribed to some feeds on Thunderbird for the first time and it seems like the maximum number of articles downloaded per feed is 25. How do I change this? (Screenshot of the number of messages per feed.)

I want to delete a mail folder from an IMAP server. When clicking "Delete" in right-click menu, Thunderbird tries to move it to trash. This fails for folders that are shared from another user with error "[CANNOT] Renaming not supported across non-private namespaces". When I switch the "When I delete a message" setting to "Remove it immediately" the folder is deleted correctly. Is it possible to do this just for folders? I tried Shift+Delete and holding Shift while clicking Delete but both did not work, Thunderbird tried and failed to move the folder to trash as usual. It would however be most useful if after failing to move the folder to trash it would give me an option to delete it permanently instead.

Hi everyone,

I am trying to setup Thunderbird to work with my company Exchange account (have installed TBsync and provider for exchange tbsync). It works well but Thunderbird has created on the server sent/trash/archive/drafts folders instead of using the ones that exists, and thus I can't access my history when I am in Thunderbird.

Is there anyway to parameter this? I couldn't find any, there are only options to store in local or on the folder created by Thunderbird (see picture). Thanks in advance for your answers!

I sent an email to the support email given for this add-on but didn't get a response, so maybe others can help:

I'm using the 'Simple Tab Groups' add-on on my Mac computer and am happy with it but I have one question. When I click on a web link in an email (I use the native Apple Mail), it of course takes me to my default browser which is Firefox, and then within Firefox to the simple tab group that I had open in Firefox before clicking the link. Logically I guess that's reasonable behavior but typically that's not necessarily what I want; I'd rather it open the web page in my 'main' tab group.

Is there a configuration option to say: "When clicking on a web link in an email, open to this xxxxxx default tab group"?

In previous versions of FFx, toggling to Reader view used the same font I'd chosen in Settings / wherever. Now it's something else, in boldface with no distinctions made in original view (italics, not italics, etc). & there doesn't seem to be any way I can control fonts in Reader.

Any suggestions? In plain English, please, I am NOT a programmer or computer professional, just a regular human trying to use this new version that seems to have broken everything I liked about FFx.

Hi I've been having an issue with adding bookmarks lately. I have a lot of Bookmarks as such I use a lot of bookmark folders, often multiple folders within one another.

The issue I have is that when I add a new bookmark on mobile Firefox displays all Bookmark folders all at once leading to a lot of scrolling in order to get to a specific folder. This can lead me to several minutes of searching as I try to find a specific folder.

This could be solved by implementing a drop down box to hide folders within folders.

Anyhelp is appreciated.

When I close firefox while it's in full screen, turn off my laptop, and then open it again the day after, it opens in the small screen for some reason. I tried going to the root directory in the about:profiles section of the more troubleshooting information section and renaming xulstore.json to xulstore.json.old, and each time it worked for a few days and then it just installed a new xulstore.json and went back to opening in the small screen. This is really annoying and I don't want to switch it manually every time.

I frequently attempt to open news articles or other pages requiring form fill-in but instead get a page that advises me to disable an adblocker. I have no idea what Firefox (yes, up-to-date) uses or how I could set it to allow pop-ups for a particular site. Help!

I am trying to use OBS Virtual camera, I am resetting permissions of camera access, removing cache and data to be sure, and selecting it but it still doesn't let me use OBS Virtual Cam and selects Built in cam automatically does anyone has any solutions ?

when I enter for first time I can select and i select OBS Virtual Cam and I click on Allow and then next window pops up and it doesnt let me select anything else...

Good afternoon to all.

I use Message Filters to automatically send certain emails to two specific folders upon receipt, based on some defined rules (mainly who the sender is). Yesterday, I accidentally clicked "Run Filters on Folder", and the actions for my filter rules ran on every folder in my account, including my Archive folder. I could not find a way to stop the action once it started, so hundreds of archived emails were pulled out of the Archive folder and repopulated into my two specified folders. In each of these specified folders, I had a handful of emails stored in order to be able to come back to them as reference or to deal with later; I remember what some of these emails were, but I don't necessarily remember all of them, and now they're mixed in with the hundreds of emails that were brought back from the archive.

So, I have two main questions:

1. How can I prevent this from ever happening again? Is there a way that I can tell the message filters that a filter should never be run on archived messages?

2. Is there a way I can "undo"/reverse what happened, so that the previously-archived emails are sent back to the Archive? Or is there at least a way to identify which emails were in the two specified folders before they were inundated with all the messages from the Archive?

Thank you.

Hello there! I have an issue with the context menu, which appears on selecting a word on any web site (you can see it on the screenshot attached one after another as it appears)

The context menu is too long, and most frequent options like copy text are in the end (I should switch it many times to copy anything, it appears only on the third tap, and some weird functions like search in Edge appears before the really useful ones). How could it be fixed?

Hello everybody,

I have includes 4 different email adresses in Thunderbird. All of them as IMAP. All the time everthing works fine, but for the last 2 weeks Thinderbird doesnt syncronize correctly.

For example: Thunderbird sees, that there are 8 unread messages in inbox, but at the same time Thunderbird does show me only 5 of them in the inbox. (When I login the the eMail-provider then there are all the 8 messages)

The "repair"-tool did not help so far. Diffrent mail-adresses show similar behavior.

I need a good idea.

Thanks a lot!

Simon

I want to update to the latest version but the "Text selection magnifier" is stopping me from updating firefox android. Because I find it pretty useless and very distracting when viewing text while selecting the text in a website/article. Please provide a toggle for it in the Settings.

When I import the attached .asc file, the following error shown

The .asc file contains following public key

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Hello everyone, I’m a fan of Firefox due to its efficient handling of webpage caching and memory management. However, I often find myself switching back to the Chromium-based Edge browser due to one specific feature in its DevTools. In Edge, when I resize the viewport, it stops at a certain limit. If I want to resize it further, I can zoom out and then continue resizing. I find this feature very useful. Is there a way to have similar functionality in Firefox? I’m currently using the Firefox Developer Edition.