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  • Archived

firefox keeps crahsing over and over

So the passed few weeks my firefox just keeps crashing randomly. then once it has crashed it opens up and crashes again and again someone please help thanks d96018bd-011… (read more)

So the passed few weeks my firefox just keeps crashing randomly. then once it has crashed it opens up and crashes again and again someone please help thanks

d96018bd-0116-4f9c-bded-2cbd45ac81da 4/10/2014 6:09 PM bp-3bfa1485-d70b-40ee-b7f4-495672141004 4/10/2014 6:08 PM bp-95538442-675c-43d2-94df-2082f2141004 4/10/2014 6:05 PM bp-25750a8a-1e3a-40f0-91cf-428782141004 4/10/2014 6:05 PM f17ccb91-342a-4eed-a9fc-d6149b21e21a 4/10/2014 6:05 PM bp-5e5bd2a2-43dc-4bcc-ab97-303d12141004 4/10/2014 6:05 PM

Asked by mikezy 6 years ago

Last reply by philipp 6 years ago

  • Archived

Firefox crashes with error msg: plug-in container exe has encountered a problem and needs to close. Mod name: Mozallac.dl

Firefox crashes with error messages: plug-in container exe has encountered a problem and needs to close. Details: Mod User 32.0.3.5379 Mod Name: mozallac.dl Why does th… (read more)

Firefox crashes with error messages: plug-in container exe has encountered a problem and needs to close. Details: Mod User 32.0.3.5379 Mod Name: mozallac.dl

Why does this constantly occur?

Asked by SouthSantee 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes on startup. Both 31.1.1ESR and 32.0

Firefox was first installed by another administrator. But wasn't working. I didn't remove it, just installed another version. After that, it crashes every time I'm trying… (read more)

Firefox was first installed by another administrator. But wasn't working. I didn't remove it, just installed another version. After that, it crashes every time I'm trying to start it.

What I did: 1. Uninstalled Firefox using standard Windows via Programs & Components in Control Panel 2. Removed Firefox Profile 3. Removed Registry settings associated with Firefox

Another details of my set-up:

1. McAfee antivirus is disabled 2. SRP is disabled

The latest crash ID is: bp-7b3a2e15-52b5-4407-874d-0b8122141014

Nothing unusual in Events Viewer.

Platform: Win 7 Pro 32bit. Thanks

Asked by domus 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

usally when i open a tab firefox crashes how do i fix this?

when i open a new tab it stays there until i search for something then Firefox crashes. i am running windows 7xp. and running 32.0.2 version of Firefox here is a list of… (read more)

when i open a new tab it stays there until i search for something then Firefox crashes. i am running windows 7xp. and running 32.0.2 version of Firefox here is a list of my last 10 crash reports bp-a370f65d-4e60-400e-a8b3-bab8a2141011 15 minutes ago bp-316a3f8f-0775-4b62-be57-bc0c02141011 15 minutes ago bp-72f4e73f-337c-4228-afb9-835cc2141011 19 minutes ago bp-fe79e622-9242-4f85-940f-16ca62141011 26 minutes ago bp-749dbfbc-ed09-4403-8941-c2fec2141011 26 minutes ago bp-f3ac0934-690a-484c-991a-d70972141010 1 day ago bp-5d5f05e4-d82d-4798-b273-3a6d52141010 1 day ago bp-5d7b93b4-95a3-4603-863c-bebac2141010 1 day ago bp-a8fd0ad5-7bef-46ce-86dc-532ee2141010 2 days ago bp-a56e2617-e1eb-4fdc-91ab-23be52141009 2 days ago and a list of my extensions Astromenda NT 11.0.2 false {424b0d11-e7fe-4a04-b7df-8f2c77f58aaf} Astromenda Search Addon 1.2 false {ad7ce998-a77b-4062-9ffb-1d0b7cb23183} BlockAndSurf 1.179 false {56791912-F4C2-417E-D654-2D99CBE99C83} CheckMeUp 1.179 false {CD3858A7-9F92-BD0F-0583-1E9D178F7598} Fast Start 4.3.0 false faststartff@gmail.com Microsoft .NET Framework Assistant 0.0.0 false {20a82645-c095-46ed-80e3-08825760534b} PriceFountain 1.0 false {b6a94784-0ffb-4121-88c6-435139067ee2} YouTube Enhancer Plus 3.3.2 false firefoxaddon@youtubeenhancer.com

Asked by dion69 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox crashes

We are getting numerous reports from our users that ESR 31.2 is crashing on launch, safe mode does not work either. Here is a crash report: AdapterDeviceID: 0x0102 Adapt… (read more)

We are getting numerous reports from our users that ESR 31.2 is crashing on launch, safe mode does not work either. Here is a crash report:

AdapterDeviceID: 0x0102 AdapterVendorID: 0x8086 AvailablePageFile: 13372104704 AvailablePhysicalMemory: 5128089600 AvailableVirtualMemory: 4100419584 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 86179840 BreakpadReserveSize: 41943040 BuildID: 20141011074935 CrashTime: 1413466625 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1413460028 IsGarbageCollecting: 1 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0102, AdapterSubsysID: 047e1028, AdapterDriverVersion: 8.15.10.2418

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SecondsSinceLastCrash: 86 StartupTime: 1413466624 SystemMemoryUsePercentage: 39 Throttleable: 1 TotalPageFile: 16928415744 TotalPhysicalMemory: 8465170432 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 31.2.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by klassey 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes again and again

Dear supporters, please help! my firefox crashes down again and again, after 5 to 10 minutes of use. I tried all sorts of things: de- and reinstallation of firefox, windo… (read more)

Dear supporters,

please help! my firefox crashes down again and again, after 5 to 10 minutes of use. I tried all sorts of things: de- and reinstallation of firefox, windows updates, check of the virus scan (antivir professional), system restore point etc.)

Thats the last ID of the about:crashes report: bp-7ad437e9-b4b4-4ce5-a761-62b3d2141003

KIndly give me advice what to do.

Thank you

Arndt Jakob

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by arndtjakob 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes at random times

Firefox has been a bit slow lately, stalling sometimes, and it's begun crashing at random intervals, sometimes when I'm not even doing anything. I hadn't updated in a whi… (read more)

Firefox has been a bit slow lately, stalling sometimes, and it's begun crashing at random intervals, sometimes when I'm not even doing anything. I hadn't updated in a while, so I went and did that, hoping that would cure it, but that's a no-go. So I went and checked the latest crash report and the reason came up as:

EXC_BAD_ACCESS / 0x0000000d

I'm afraid I don't know what this means or how to fix it.

Asked by xxDster 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes, can not even open in safe mode

Hi everyone, my ff started crashing lately and I cant even open it in safe mode. help me out? Thanks! Crash ID: bp-0f75fb36-8774-4c37-9b69-581232141021 Crash ID: bp-90117… (read more)

Hi everyone, my ff started crashing lately and I cant even open it in safe mode. help me out? Thanks!

Crash ID: bp-0f75fb36-8774-4c37-9b69-581232141021 Crash ID: bp-90117424-e193-4772-8ace-2a08e2141021 Crash ID: bp-8a028e85-2918-4b1e-bad2-769072141021 Crash ID: bp-e22a70e1-fa58-49bd-aa5b-be8692141021

Asked by jcomputer 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same probl… (read more)

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same problem on other browsers such as Chrome, Internet Explorer.

My crash id is: bp-03535531-e457-44e1-bf4d-6cdef2141021

Thanks for your help.

Asked by tooprock 6 years ago

Last reply by guigs 6 years ago

  • Archived

Firefox crashes

Firefox crashes on launch, fails to open, and the Mozilla Crash Reporter opens. I've updated Firefox to latest version and tried to open Firefox in safe mode. The crash s… (read more)

Firefox crashes on launch, fails to open, and the Mozilla Crash Reporter opens. I've updated Firefox to latest version and tried to open Firefox in safe mode. The crash still happens. My wife is a user on my computer, and Firefox opens normally on her desktop. Crash ID: bp-50d7abe9-270e-4779-b20e-9b8542141023

Asked by enb601 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox crashing on start (may be related to Zotero)

Both Firefox and Zotero standalone crash immediately after opening. (I recently upgraded to Yosemite OS and upgraded to a new iMac desktop. However, the crashing did not … (read more)

Both Firefox and Zotero standalone crash immediately after opening. (I recently upgraded to Yosemite OS and upgraded to a new iMac desktop. However, the crashing did not immediately begin after OS upgrade and appears to be affecting the old computer as well.) I've tried the following: uninstalling Zotero and Firefox (including deleting Application Support files, including files in MS Word) and reinstalling. I've tried uninstalling one and only installing the other (e.g., uninstall Zotero and reinstall only Firefox, or the reverse), but nothing seems to work. When I open Firefox in under a different user account, it appears to work fine, which would seem to indicate the problem is hidden in some preferences file or other plugin that I don't know about. Help?

Asked by JeffMadisonWI 5 years ago

Last reply by cor-el 5 years ago

  • Archived

export bookmarks to ie

I'm trying to export my bookmarks to ie9. Everytime I import the html. file I exported into ie9 I get an unsuccessful message. I'm trying to export from Firefox in safe m… (read more)

I'm trying to export my bookmarks to ie9. Everytime I import the html. file I exported into ie9 I get an unsuccessful message. I'm trying to export from Firefox in safe mode. Could that be the problem?

Asked by politzer 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes

Crash Report ID: bp-4e94c618-428a-46fe-8cea-dbb002141102 I'm using firefox on a new PC on which the software is all up-to-date. Crashes seem to happen randomly and I've … (read more)

Crash Report ID: bp-4e94c618-428a-46fe-8cea-dbb002141102

I'm using firefox on a new PC on which the software is all up-to-date. Crashes seem to happen randomly and I've re-set firefox and tried deleting parent.lock (which seems to help for a while). I'm running in safe mode at present and no crashes for the time being. As a long term user, I really don't want to abandon Firefox - so, grateful for any help!

Asked by bobcullen 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox crashes when opening or accessing my download folder

Hi I hope someone can help, my Firefox crashes everytime when opening or accessing my download folder. Please find the latest crash report code: 6156b6ac-acb2-495e-bba2-a… (read more)

Hi

I hope someone can help, my Firefox crashes everytime when opening or accessing my download folder.

Please find the latest crash report code: 6156b6ac-acb2-495e-bba2-a17c9cc83a56

Thanks

Asked by ajdodson 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox crashes

Firefox crashes when I click on 'options', either from the 'tools' heading on the menu bar or from the 'open menu' button on the address bar. This occurs even when Firefo… (read more)

Firefox crashes when I click on 'options', either from the 'tools' heading on the menu bar or from the 'open menu' button on the address bar. This occurs even when Firefox is in safe mode. It also crashes when I attempt to attach a file to an email using the web based yahoo email from AT&T. Updating to the latest version of Firefox did not help. Uninstalling Firefox and re-installing the latest version did not help. Uninstalling Firefox and deleting the leftover files and folders after the uninstall the problem persists. (even the hidden C:\Documents and Settings\Glines\Local Settings\Application Data\Mozilla folder and the 'old Firefox data' folder) I have disabled all my installed add-ons and again the trouble persists.

Thank you for your time .

Asked by elglines 5 years ago

Last reply by cor-el 5 years ago