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Mozilla Crashes at Startup

Every time I open Mozilla browser, it crashes right after it opens. This only started happening since recently. Before this, I haven't faced this issue while using this… (read more)

Every time I open Mozilla browser, it crashes right after it opens.

This only started happening since recently. Before this, I haven't faced this issue while using this browser for year(s)

I have failed to resolve the issue with the following methods:

  • Updated Firefox
  • Tried to use Troubleshoot Mode (crash still happens)
  • Uninstalled Firefox, deleted additional files and re-installed
  • Did Refresh

Other browsers are working fine

I am using Razer Blade RTX 2070 Max Q, VR Ready Graphics (8GB GDDR6 VRAM) 10th Gen Intel Core i7-10750H Processor 6 Cores/12 Threads, up to 5.0GHz

Asked by Neel 3 months ago

Last reply by cor-el 3 months ago

Change my homepage without my consent

You have changed my home page without my consent. I got no notice I just signed & there was Firefox homepage. I have had yahoo since I got online since 2000. So I … (read more)

You have changed my home page without my consent. I got no notice I just signed & there was Firefox homepage. I have had yahoo since I got online since 2000. So I love yahoo. I want it back as my homepage. Thank you

Asked by Paula Nichting 3 months ago

Last reply by zeroknight 3 months ago

Toolbar popup windows too small

Hi, as seen in the screenshots, the toolbar popup windows are way too small. This goes for installing addons, websites asking for permissions, and remembering autofill in… (read more)

Hi, as seen in the screenshots, the toolbar popup windows are way too small. This goes for installing addons, websites asking for permissions, and remembering autofill information. It only seems to affect those instances, as addons pinned to the toolbar work as expected.

I've tried:

  1. Clean reinstalling firefox (including deleting the Mozilla directories in AppData/Roaming + Local)
  2. Deleting the default profile and creating a new one and launching with that
  3. Deleting the xulstore.json file

The issue still occurs in troubleshoot mode, so doesn't seem to be an addon causing this. I also have the zoom set to 100% and font size as it was when installed; this is a fresh install still doing it.

This is similar to https://support.mozilla.org/bm/questions/1342630, except that was 2 years ago and trying those solutions did not work for me.

Any help would be appreciated. Thanks

Asked by lyxnxx 3 months ago

Last reply by zeroknight 3 months ago

Firefox automatic updating

Ok. The update downloaded 2 1/2 days ago. I've used Firefox since that download. It didn't install until now. 2 1/2 days later. Why the long delay? And why don't you … (read more)

Ok. The update downloaded 2 1/2 days ago. I've used Firefox since that download. It didn't install until now. 2 1/2 days later. Why the long delay? And why don't you have something show up in the banner or toolbar that designates that an upload to Firefox is happening? Now, we all have to guess why Firefox is behaving slow and erratic, close and re-open, and check for version.

Asked by steveaaayyy 3 months ago

Last reply by user75936209463636981919672261829024851314 3 months ago

Continuous Update Password Message

Merry Christmas 4 days Early! I would like to stop the continual suggestion to update my password at login, yet be able to use the saved password at login. Would you … (read more)

Merry Christmas 4 days Early!

I would like to stop the continual suggestion to update my password at login, yet be able to use the saved password at login.

Would you please add this fix?

Daniel

Asked by Daniel Lindsay 3 months ago

Last reply by cor-el 3 months ago

Firefox tab resetting intermittantly

For the past week or so, Firefox has been resetting the tab I am using. The whole tab will suddenly go blank except for blank placeholders for buttons, frames, etc., afte… (read more)

For the past week or so, Firefox has been resetting the tab I am using. The whole tab will suddenly go blank except for blank placeholders for buttons, frames, etc., after which a few seconds later the tab reloads. If I was watching a video, that video is still there but has been reset to the start. There does not seem to be any particular trigger (I read another thread from about a year ago in which another user described the same problem.) I have never seen this kind of random reset/reload behavior in Firefox. Let me know if there is a way to collect more information if possible. Thanks for your time.

Asked by gridsleep 3 months ago

Last reply by zeroknight 3 months ago

YouTube

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'. Secondly, I do not like your new Relay. Now my passwo… (read more)

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'.

Secondly, I do not like your new Relay. Now my password manager will not work! Thank you, M Kay Thrush

Asked by M. Kay Thrush 5 months ago

Last reply by zeroknight 5 months ago

Flickering of Black/white squares on Firefox

Attached is a picture I took of what I'm experiencing. At first I thought it was an issue with my monitor or perhaps my computer hardware, but it seems to only affect Fir… (read more)

Attached is a picture I took of what I'm experiencing. At first I thought it was an issue with my monitor or perhaps my computer hardware, but it seems to only affect Firefox. Besides the obvious black squares you can see, I invite you to look at the top of the page displayed. Where it talks about Megan thee stallion, the "a" and "n" of "Megan" are kind of cut off by something.

I also experienced twice, maybe three times the whole page going blank for a second or so before returning to normal (not my whole screen, just the firefox browser). I just checked and Firefox is up to date.

I don't know if this is relevant, but I also checked Windows Defender and saw it had detected a threat, named Win32/OfferCore. I have since deleted it and have started a complete analysis of my computer which is still underway.

My OS is Windows 10. I hope this can be resolved, as currently it is stopping me from being able to read an article on Wikipedia, with many of the letters being kind of cut in the same fashion as with "Megan".


Thanks for any help, it'll be appreciated

Asked by Amandine 5 months ago

Last reply by zeroknight 5 months ago

Websites not responding

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever. Thank you. It's very frustrating. … (read more)

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever.

Thank you. It's very frustrating.

Asked by Susan 4 months ago

Last reply by cor-el 4 months ago

SMALL EMAIL PRINT

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal! Please … (read more)

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal!

Please help!

Asked by DrRitaDrama 5 months ago

Last reply by zeroknight 5 months ago