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since last update Firefox i can't log on to my bank account

Hello So to make long story short, since last 3 updates to Firefox i cant log in to my online bak account ,and yeah i can log to it on Chrome, windows shit show browser.… (read more)

Hello So to make long story short, since last 3 updates to Firefox i cant log in to my online bak account ,and yeah i can log to it on Chrome, windows shit show browser... so well .. can You fix it ? Or shall i just switch browser ? As everything have been working fine before, and i have been happy using You www browser till now...acctualy till i install Firefox update :P

Please save me advices like : - did you try reset you PC ? - did you delete you cookies ? - did you reinstall you windows 7/10/11 - did you clean you keyboard - what's it's you PC hardware condition ? - did You take shower today ? - did you check what's You gender ? - did you reinstall Firefox ?


Please answer me , or be gone


Thank You


.....

Asked by kiwaczek1 5 months ago

Last reply by cor-el 5 months ago

error code 232011

When I try to watch a movie (on website flixhq.to) it gives me error code 232011 and then i change the server my subtitles don't work. I tried different websites but the … (read more)

When I try to watch a movie (on website flixhq.to) it gives me error code 232011 and then i change the server my subtitles don't work. I tried different websites but the same thing happens. I've done all the troubleshoot methods possible. I only have this problem on my laptop, when i use this website on my phone it works properly. I've never had a problem with this website before ,this all started beginning of this month. Someone please help me fix this!

Asked by nerdyy746 5 months ago

Last reply by cor-el 5 months ago

Thunderbird crashes upon opening

Whenever I open Thunderbird, my Mac asks for the password, but when I input it, the app opens and then asks immediately for my password again. However, this time, the app… (read more)

Whenever I open Thunderbird, my Mac asks for the password, but when I input it, the app opens and then asks immediately for my password again. However, this time, the app just spins and then immediately crashes. My crash ID is as follows:

Crash ID: bp-1a3da0a9-8e35-4e75-8bc2-0b6b80231022

I recently uninstalled Mcafee for not completing an install which made my computer not be able to restart. How can I regain access to Thunderbird? Thanks!

Asked by 472vc9b2tv 5 months ago

Last reply by Wayne Mery 2 months ago

Websites and pages loading slow

Websites and their pages slow way down when I have Malwarebytes Browser Guard turned on. This only started a couple of months ago, I had no problems before then. Could … (read more)

Websites and their pages slow way down when I have Malwarebytes Browser Guard turned on. This only started a couple of months ago, I had no problems before then. Could this be an issue with the Malwarebytes browser guard or a Firefox update? Thanks for any help you can be, Larry

Asked by LDC 5 months ago

Last reply by chillinbrowsing 5 months ago

Firefox can´t open my Website

Dear Community, I try to open "weverse.io" but it doesn´t work... I can open weverse.io/account, m.weverse.io/bts/artistpedia and weverseshop.io/ but not the official we… (read more)

Dear Community,

I try to open "weverse.io" but it doesn´t work... I can open weverse.io/account, m.weverse.io/bts/artistpedia and weverseshop.io/ but not the official website. And I don´t know what else to do. I´ve uninstalled Firefox and downloaded it again, i´ve deleted cookies, cache, DNS cache and other delateable things, checked my security system and deactivated ghostery... I´ve got the same problem with edge and chrome. The browser from Avira works... I don´t understand why it doesn´t work with firefox anymore. Edge tells me "Hmmm...this website is not available right now. The connection appears to have been disconnected from weverse.io." Maybe that´s helpfull... Does anybody have an idea what I can do?

Thank you :)

Asked by Fräulein Honig 5 months ago

Last reply by cor-el 5 months ago

Thunderbird bugs

Thunderbird has been my mailer for more than 15 years. The latest incarnation Supernova is awfully buggy. I installed version 102.3.3 in early October and since then ha… (read more)

Thunderbird has been my mailer for more than 15 years. The latest incarnation Supernova is awfully buggy. I installed version 102.3.3 in early October and since then had lots of grief. Updating to 115.3.2 on Oct 13 and to 115.3.3 today did nothing to improve things. The program suffers lots of freezes and is just not functioning well. I tried to file this report from within T-bird following Settings -> General -> Release notes (under Updates) -> file a bug in Bugzilla and ended up with an empty, unresponsive page (see attached). There appears to be something very fundamental that needs to be fixed.

Asked by Moshe Elitzur 5 months ago

Last reply by Wayne Mery 5 months ago

Supernova window unresponsive during mailbox updates - single threaded?

Since the Supernova update I notice that Thunderbird isn't responsive to UI interactions while it is fetching emails from accounts, this was not at all the case with the … (read more)

Since the Supernova update I notice that Thunderbird isn't responsive to UI interactions while it is fetching emails from accounts, this was not at all the case with the previous versions. Is the code using the same thread for UI and fetching? This new behavior isn't great user experience.

Asked by sprior1 5 months ago

Last reply by Wayne Mery 5 months ago

Incident occurred when I was on website. What happened??

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident? … (read more)

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident?

Asked by Susan Kaszuba 5 months ago

Last reply by Paul 5 months ago

Should I confirm the security exception preventing sending emails? (I get warning and error messages when trying to send email)

When attempting to send emails from several of my email addresses via Thunderbird a warning message displays: “You are about to override how Thunderbird identifies this s… (read more)

When attempting to send emails from several of my email addresses via Thunderbird a warning message displays: “You are about to override how Thunderbird identifies this site. Legitimate banks, stores, and other public sites will not ask you to do this. Location: smtp.astound.net:587 Get Certificate [a Button] This site attempts to identify itself with invalid information. View [a ButtonAdd] Wrong Site The certificate belongs to a different site, which could mean that someone is trying to impersonate this site. [checkbox] Permanently store this exception. Confirm Security Exception [Button] Cancel [Button]”

Behind that message another error message displays: “Sending of the message failed. Unable to communicate securely with peer: requested domain name does not match the server’s certificate. The configuration related to smtp.astound.net must be corrected.”

My main email xxx@astound.net works fine. However several other email addresses xxx1@astound.net, xxx2@astound.net trigger those messages when attempting to send from those addresses. I can send OK from web mail, but that error occurs when attempting to send via Thunderbird. When I set up all of those email addresses earlier this year they all sent fine from Thunderbird. As recently as September 5th, 2023 I have successfully sent from those email addresses. It looks like a new version of Thunderbird was deployed a week or two ago based on seeing some differences in the interface and other behavior. I have been using eset antivirus for years. I recently loaded Malwarebytes on this system. From certificate which displays when clicking on view: Subject name is mail.astound.net Issuer is GoDaddy.com, Inc. Validity NOT BEFORE MON, 21 AUG 2023 19:01:06 GMT NOT AFTER SUN, 15 SEP 2024 13:31:42 GMT


Questions: 1. Should I accept the security exceptions? (I am reluctant to do so without understanding the reason it is warning me.) 2. Any ideas of what is triggering these messages and stopping me from sending emails from those addresses because an issue relating to the server’s certificate is detected? 3. Why would this be happening for all of my astound email addresses except for the main one that I use? (the one difference I see in the account settings is that the smtp server for the main email which sends fine is mail.astound.net, whereas the smtp server name for the others is smtp.astound.net The port is the same for all, 587.)

Asked by seekinganswer 5 months ago

Last reply by Matt 5 months ago

Constant crashes with new version of Thunderbird.

Didnt use Thunderbird for 2 weeks. On return from trip last week, tried to open what seems to be a new version of TBird. Tried many times--each time crashed. Tried troub… (read more)

Didnt use Thunderbird for 2 weeks. On return from trip last week, tried to open what seems to be a new version of TBird. Tried many times--each time crashed. Tried troubleshooting mode--also crashed each time. Has never opened in the new format.

 Some recent crash reports: 
bp-623fc874-02c1-428b-a374-9bc100231023 

bp-1e1ab409-5839-4f7f-a333-bdc0b0231023 bp-470996a8-385d-4f53-b30b-af2570231023

bp-683b1b67-0a33-4304-8658-f36c50231022 

bp-4ab8d633-366e-49ff-a12d-2d2ca0231022. Thanks.

Asked by prerau 5 months ago

Last reply by Wayne Mery 5 months ago

Time to say goodbye?

I have used Firefox since forever, was a Netscape user in the past But for about 3 months Firefox simply is no good anymore\ It is more and more sites I can not access … (read more)

I have used Firefox since forever, was a Netscape user in the past

But for about 3 months Firefox simply is no good anymore\

It is more and more sites I can not access with Firefox and have to use Edge instead.

Last example, just now

https://www.cibc.com/en/journeys/new-to-canada.html

See screens attached

This is just one example, many other sites simply do not open, or open properly, in Firefox

WHAT IS HAPPENING?

Thank you

Asked by Marcelo 5 months ago

Last reply by pamclark1 3 months ago

My hotmail account will no longer send ( office365 auth failure)

Hi My problem: My hotmail account will no longer send emails. The error message I get is From Microsoft: "We can't sign you in Your browser is currently set to… (read more)

Hi My problem: My hotmail account will no longer send emails. The error message I get is

 From Microsoft: "We can't sign you in Your browser is currently set to block cookies. You need to allow cookies to use this service."    (NB my Firefox browser cookies is set to 'standard' and the settings had not been changed.  Plus I've tried playing with the settings, makes no difference)
  From Thunderbird: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

When? Started on 6 or 7 Oct, At this point, both receive and send failed. Last message was just before a Thunderbird update. We were in France, using hotel internet, which Microsoft hates. (so I didn't try to fix it until we got home).

Other info: However my hotmail address still worked well on my laptop's Outlook; internet login, Thunderbird on another laptop (Win 11, and more recent installation of Tb) and on my phone (Android, FairEmail), ie has not been blocked. My usual laptop is Win 10. All other emails within my Thunderbird are working fine. The outgoing SMTP for hotmail is: smtp://smtp.office365.com (smtp://smtp.office365.com) See image attached.

What since: A forced update of Windows (as rec'd by local techy) restored the receive function and speed, which had become sluggish. Hotmail still can't send. I've logged in and out of my microsoft account online, and have changed my MS password (and therefore that of my hotmail account), plus restarted everything lots of times. No difference. I have not got office365 except what came free with windows. I avoid office/MS apps where possible.

PLUS: Discovered that my Tb profile is humungous, 45gb, of which a fair chunk is this last couple of weeks. Most of it is not visible emails. Any advice ? - can I start a new profile and ditch the old?

                   Help please......................

Thanks Eunice Lord

Asked by eunice.lord 5 months ago

Last reply by sfhowes 5 months ago

Find Bar

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after del… (read more)

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after deleting the phrases and words. I need help for this ?

Asked by rizvi.zainab492 5 months ago

Last reply by cor-el 1 month ago

New emails since 7pm last night, NOT coming thru, till NEXT day!

I turned on pc, this morning. Opened Thunderbird. Checked for Updates; None. Thunderbird checks for new email from Gmail, then Compuserve (thru AOL). Taking about 3mins. … (read more)

I turned on pc, this morning. Opened Thunderbird. Checked for Updates; None. Thunderbird checks for new email from Gmail, then Compuserve (thru AOL). Taking about 3mins. Nothing past 7pm, last night. I go to Compuserve e-mail, on-line thru AOL. Messages waiting there from last night (past 7pm) and up to NOW. Had this happen before; within 2 months. If I wait until Tomorrow, the e-mails WILL come thru to my InBox. Of course then I have to go thru ALL that, PLUS today's stuff!! What is going on? I CAN read And reply thru on-line AND my connection thru my Cell phone. It can be good, on my Pc, with Thunderbird for a week or so, then Happens Again!! If I send myself a message from Gmail, it does NOT come to my Thunderbird Compuserve Inbox, but it Does show when I go On-line or to my Android Cell. I looked at my Thunderbird settings for anything that could be Filtering my e-mail, after 7pm (on Some days). Didn't see anything. I could just NOT Know Where that Particular Setting IS.... I CLOSE Thunderbird, then re-Open, and Do NOT get those NEW messages. Until a few months ago (after a 32 to 64bit update??), I don't think I had this problem (??). Even tried checking my Compuserve settings. NOTHING there, that I see that "looks" like it would cause this. When I click on Get Messages, even going to Specifically my Compuserve messages, on Thunderbird, a shaded line, on bottom right, keeps showing Something is going on, for a few minutes.

What Do I DO???

Asked by Mark R 5 months ago

Last reply by Matt 2 months ago

The Signin page at https://signin.travelers.com/ keeps looping back on it's self

I have contacted Traveler's Insurance Tech Help and they said the problem of looping back on the signin page happened with the latest update from FireFox. They informed … (read more)

I have contacted Traveler's Insurance Tech Help and they said the problem of looping back on the signin page happened with the latest update from FireFox.

They informed me that they have been trying to find the problem BUT it would seem that they would contact FireFox RATHER than suggesting that EDGE, GOOGLE or other browsers be used.

I can signin on EDGE, however I prefer to FireFox...

Here's hoping you can find the solution....

Let me know if you need me to help....

Asked by PSMatte 5 months ago

Last reply by cor-el 5 months ago

Audio on certain sites plays for a split second then mutes, or doesnt play at all.

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all… (read more)

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all. The video itself plays fine. i tried it using other browsers and it works fine, it only happens while using firefox. i tried turning off all extensions and running in troubleshoot mode but neither of these helped.

Asked by Aagris 5 months ago

Last reply by zeroknight 5 months ago

Weird text in firefox fixes itself when firefox is turned off

Firefox displays weird characters in text when some pages are loaded. This appears to happen with Helvetica font and maybe some others. The problem seems to go away when … (read more)

Firefox displays weird characters in text when some pages are loaded. This appears to happen with Helvetica font and maybe some others. The problem seems to go away when firefox is launched in safe mode, and does not occur in other browsers. After a little digging I found when I turn hardware acceleration off the problem seems to fix itself. I'd rather not operate firefox with this option off, and I have a relatively new mac so this shouldn't be an issue. Is there a better way to solve this problem? Attached are pictures of the issue when hardware acceleration is on. As you can see, there are weird characters that display on the right.

Asked by Braden Bouwman 5 months ago

Last reply by cor-el 5 months ago

Thunderbird v115 Unresponsiveness and Crashes.

Issue Description: I frequently encounter unresponsiveness and application crashes while using Thunderbird version 115 and subsequent updates. Even in the latest version,… (read more)

Issue Description: I frequently encounter unresponsiveness and application crashes while using Thunderbird version 115 and subsequent updates. Even in the latest version, such as v115.4.1, the problem persists. I would like to know what measures should be taken to resolve this issue.

Operating System: Windows 7 Professional 64-bit

Please note that I have tried multiple versions of Thunderbird, and this issue occurs consistently across multiple installations. It hinders my ability to effectively manage my email using Thunderbird. I am looking for relevant support and solutions to address this problem.

Thanks.

Asked by mis2 5 months ago

Last reply by sfhowes 5 months ago

Firefox 119.0 Print Preview missing orientation option!

The "Layout.css.page-size.enabled" configuration parameter = False ,worked effectively in previous versions, but after updating to Firefox 119.0, it no longer works wheth… (read more)

The "Layout.css.page-size.enabled" configuration parameter = False ,worked effectively in previous versions, but after updating to Firefox 119.0, it no longer works whether I set it to True or False.

Orientation option is missing when I try to print documents from a website. The Firefox Print Preview window, which usually allows orientation choices for printing, is now not available.

Please advise. Thanks!

Asked by Maria T. 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox not loading email images among other things

Recently, in the past month or so, I have been having issues with my VPN addon Private Internet Access, my email provider Shortwave, and loading numerous websites. I trie… (read more)

Recently, in the past month or so, I have been having issues with my VPN addon Private Internet Access, my email provider Shortwave, and loading numerous websites. I tried troubleshooting it for a few weeks individually but it took a full Firefox refresh last week to get things working again. And it took only another week for everything to stop working again. The images in my emails are no longer loading (same issue as before), but they load in Gmail and I can download the emails properly, my VPN addon crashes and can't stay logged in same as before, and websites such as Nextdoor (I hate the drama but love the free goods) won't load the items for sale same as before.

I don't want to have to refresh every week, especially since I this is the computer I use for work and the amount of things I have to log back into is insane.

Asked by Stormy 5 months ago

Last reply by Dropa 5 months ago