• Archived

Recover old firefox account

Why do you erase sync data when someone resets their password with no warning???????? Now all my information is gone and you have no way of recovering it????? UNBELIEVAB… (read more)

Why do you erase sync data when someone resets their password with no warning???????? Now all my information is gone and you have no way of recovering it????? UNBELIEVABLE

Asked by monica35 2 years ago

Last reply by Paul 2 years ago

  • Archived

Email relationship of laptop to desk PC.

I used to be able to turn off my laptop for weeks at a time and when I turned it back on, it would download only the email messages that came in after it was turned on. … (read more)

I used to be able to turn off my laptop for weeks at a time and when I turned it back on, it would download only the email messages that came in after it was turned on. Now it downloads every message that came during the time it was off even when I have received, opened, responded, deleted them on my desktop PC. This results in thousands of messages on my laptop that have to be deleted. How can I reset this?

Asked by emcooley 2 years ago

Last reply by david 2 years ago

  • Archived

thunderbird mail

As of yesterday i can no longer send emails out using BCC. I have even installed a older of thunderbird without success.. now error message I get is An error occurred wh… (read more)

As of yesterday i can no longer send emails out using BCC. I have even installed a older of thunderbird without success.. now error message I get is An error occurred while sending mail. The mail server responded: 6.6.0 Error sending message for delivery.. Please check the message and try again. I installed oe classic and use verizon as my internet. aol site works fine but thunderbird has issues...help ray g

Asked by WOODTOGO1 2 years ago

Last reply by david 2 years ago

  • Archived

firefox switches off my chosen theme by itself

How can I stop Firefox from switching off the theme I chose? It constantly happens after most updates. The theme goes back to the original one and I have to go to the ad… (read more)

How can I stop Firefox from switching off the theme I chose?

It constantly happens after most updates. The theme goes back to the original one and I have to go to the add-ons and themes tab to switch it back on. I find it more and more annoying.

My chosen theme is "woodysie" and I don't want to change it to any new "fashionable" ones.

Asked by ularoza 2 years ago

Last reply by forupwork53 2 years ago

  • Solved
  • Archived

Only download an IMAP account on demand

Running TB 91.7.0 on Win10 Home Dell laptop. Between the wife and I, we have several IMAP email accounts on our separate computers. The laptop is mine and it is the one … (read more)

Running TB 91.7.0 on Win10 Home Dell laptop. Between the wife and I, we have several IMAP email accounts on our separate computers. The laptop is mine and it is the one that we take when travelling, so it has ALL of the email accounts setup in Thunderbird. When the accounts were POP, I could configure her accounts to not normally download on the laptop except on demand. Is there a way to setup the IMAP accounts so that only my accounts download based on the timeframe settings on the Server Settings tab and that the wife's accounts would only be downloaded/synced when Get All New Messages is clicked? Or any other way would be fine also, I'm not too picky, just don't need to see her emails when not travelling. Any and all help is appreciated. Thanks in advance.

Asked by steve346 2 years ago

Answered by sfhowes 2 years ago

  • Archived

Convert to Task Missing

I would attach a screenshot but my issue is on another computer. When I right click any email the option to convert to task is missing. I'm on a new install of thunderbir… (read more)

I would attach a screenshot but my issue is on another computer. When I right click any email the option to convert to task is missing. I'm on a new install of thunderbird. Is it disabled and is there a way to enable it again? I found the option above the email when you open it in the dropdown menu. But when I click it nothing happens.

Asked by Engage 2 years ago

Last reply by sfhowes 2 years ago

  • Solved
  • Archived

Address Book

I am changing ISPs. I exported my address book and cleaned it up. I want to convert that csv file back to a renamed address book and then send a bulk email with my new em… (read more)

I am changing ISPs. I exported my address book and cleaned it up. I want to convert that csv file back to a renamed address book and then send a bulk email with my new email address. Big ask I realize but I'm sure someone has done this before.

Asked by pmarr 2 years ago

Answered by david 2 years ago

  • Archived

I have been shut out of Thunderbird

My email was working perfectly. This morning I have no access to the program or my email history only a message saying "Setting up your email address". Filled in my detai… (read more)

My email was working perfectly. This morning I have no access to the program or my email history only a message saying "Setting up your email address". Filled in my details and ticked the POP3 box. Rejected every time?

What can I do? Please help.

Much appreciated Baz

Asked by bjkibble 2 years ago

Last reply by bjkibble 2 years ago

  • Archived

Removal of a bookmark from a personal computer without adminstrator's permission.

I have been reading "The Epoch Times". Sometimes, I will comment on an article. After I comment, I will bookmark that article, so as to return and view my replies. Unfo… (read more)

I have been reading "The Epoch Times". Sometimes, I will comment on an article. After I comment, I will bookmark that article, so as to return and view my replies. Unfortunately, I started to notice in my Bookmark sidebar, the bookmark is removed deliberately, without my permission. Is Mozilla doing this or is Epoch Times doing this. Because, this is illegal to do by law. Please answer.

Asked by Rocco2018 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

after update thunderbird wont open my profile, all mail and accounts mia

As the title says, after updating thunderbird is trying to get me to set up an account and will not display the current accounts in my default profile. The profile exist… (read more)

As the title says, after updating thunderbird is trying to get me to set up an account and will not display the current accounts in my default profile.

The profile exists, is where it should be, with all the data from years of use its the only profile its correctly listed in profiles.ini its selected and the default in "about profiles" and is stated to be the default profile in use renamed the global-messages-db to force a db rebuild, no change used the profile selection option (thunderbird.exe -p) no help there, there's only the one profile there are no addons installed, its a vanilla install and always has been

I'm at my wits end here, please help

Asked by swagnyc 2 years ago

Answered by sfhowes 2 years ago

  • Archived

Thunderbird not working

Hi, since this morning (220322) I cannot access Thunderbird any longer. Instead I get asked to 'Set Up Your Existing Email Address'. When I tried to do this I get the fol… (read more)

Hi, since this morning (220322) I cannot access Thunderbird any longer. Instead I get asked to 'Set Up Your Existing Email Address'. When I tried to do this I get the following message: 'Unable to log in at server. Probably wrong configuration, username or password. I am not sure if I am using the right password. Is there any way to check. I am really worried all my old emails are lost. Is there any way to recover those?

Asked by stefan133 2 years ago

Last reply by swagnyc 2 years ago

  • Solved
  • Archived

Can't login to important websites on Windows. Either boxes don't appear or info is not passed to site. No problem on Mac just windows.

I have asked this before but got no reply. Running FireFox 98.0.2 andthe problemis logging into many websites (like my bank) on Windows 10. Generally the login info d… (read more)

I have asked this before but got no reply. Running FireFox 98.0.2 andthe problemis logging into many websites (like my bank) on Windows 10. Generally the login info drop downs do not accept the data or don't even appear. I am ready to quit Firefox on windows. Oddly, Firefox on MacOS is ok. But it is really frustrating to have to use MS Edge to log into my bank or read the local paper and more. Really, if my main option to switch were something other than GOOGLE I would switch - have use Firefox for years - I am a data scientist with an MS in CS and have high expectations for interface design. This one is not working.

Asked by jj.landwehr 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Archived

Missing "Show Images" option since 91.4.x Upgrade

Since upgrading to 91.4.x the button to show images is missing, and I am unable to locate any setting/preference options to turn it back on. All assistance to restore th… (read more)

Since upgrading to 91.4.x the button to show images is missing, and I am unable to locate any setting/preference options to turn it back on. All assistance to restore this functionality appreciated!

Thanks

Asked by srshowers 2 years ago

Last reply by sfhowes 2 years ago

  • Archived

Videos automatically playing on websites

Is there a way to stop videos playing automatically on websites? This would be useful in several ways as i often listen to music or audiobooks from other apps whilst brow… (read more)

Is there a way to stop videos playing automatically on websites? This would be useful in several ways as i often listen to music or audiobooks from other apps whilst browsing and the videos which are never wanted cut off my other audio. Even when not listening to another audio source the sudden unexpected and unwanted noise is extremely annoying.

Asked by Zogthemighty 2 years ago

Last reply by dpb2 2 years ago

  • Solved
  • Archived

Application preferences no longer work correctly.

I'm trying to download .package files (I'm a simmer) but instead of them saving to my folder like I have set in Preferences, it keeps opening in Sims 4 studio. It's appar… (read more)

I'm trying to download .package files (I'm a simmer) but instead of them saving to my folder like I have set in Preferences, it keeps opening in Sims 4 studio. It's apparently the "default" action even though I have it set to save. Please help!!

Asked by Davidtigerfang 2 years ago

Answered by Davidtigerfang 2 years ago

  • Archived

Firefox logo Can I disable "Downloads" pop-up window?

Re: https://support.mozilla.org/en-US/questions/822640 The chosen solution does not work. The setting "browser.download.manager.showAlertOnComplete" doesn't exist, and a… (read more)

Re: https://support.mozilla.org/en-US/questions/822640

The chosen solution does not work. The setting "browser.download.manager.showAlertOnComplete" doesn't exist, and adding it and setting it to false doesn't change the browser's behaviour.

Asked by A 2 years ago

Last reply by Terry 2 years ago

  • Archived

Select sending account automatically depending on recipient

I use Thunderbird with 3 different email accounts. It's not rare for me to mistakenly send out emails from the wrong one because I was reading an email in that account be… (read more)

I use Thunderbird with 3 different email accounts. It's not rare for me to mistakenly send out emails from the wrong one because I was reading an email in that account before writing it.

Now I'm trying to have Thunderbird automatically select the sender account according to the recipient, i.e. whenever a recipient's address is in a selected domain (*@hello.com), I want Thunderbird to automatically send that message from the associated account. Apple Mail does this, does Thunderbird have a similar function?

I tried to tick a function that sounds like that (screenshot attached), but it doesn't do the trick.

Any help will be appreciated.

Asked by muvuth 2 years ago

Last reply by sfhowes 2 years ago