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I can't sign into my Proton mail account via Thunderbird for Android - "Checking incoming server settings failed"

I am trying to sign into my Proton mail account. On the Thunderbird app, I tap the Menu and select Settings. Then, I select Add account, type my Proton email address, and… (read more)

I am trying to sign into my Proton mail account. On the Thunderbird app, I tap the Menu and select Settings. Then, I select Add account, type my Proton email address, and tap Next. The "Configuration found" screen is displayed. I proceed to type my Proton password correctly and tap Next. Then, there is an error that says "Checking incoming server settings failed". Does this mean Thunderbird does not fully support Proton mail?

Asked by louie.moffett 1 month ago

Last reply by Wayne Mery 3 weeks ago

Help deletimg bulk email from TB on a phone

Hi, I have many emails oi my phone and I want to delete 80% of them. How do I do this other than 1 by 1? Even by date would be okay I guess. Thanks oz … (read more)

Hi,

I have many emails oi my phone and I want to delete 80% of them. How do I do this other than 1 by 1?

Even by date would be okay I guess.

Thanks

oz

Asked by 194049 1 month ago

Last reply by Wayne Mery 3 weeks ago

image resize

Dear Sir/Madam, Have been using Thunderbird since it's inception . I have appreciated the "add-ons" which shrink picture file size in the desktop version. Having u… (read more)

Dear Sir/Madam,

      Have been using Thunderbird since it's inception . I have appreciated the "add-ons" which shrink picture file size in the desktop version. Having used Thunderbird for android for a year now I am most frustrated at the inability to utilise this sort of function on android. An email photograph is so helpful in many situations. Am I missing something or do you intend to implement such a function.
   Kind regards Ian

Asked by ian 3 weeks ago

Last reply by Platform34 3 weeks ago

IlegalStateException: No outbox_state entry for message with id 1

Hello, on my android phone I have recently been getting this message pop up. I'm not sure why I'm getting this or how to fix it. Does anyone know what to do about this? … (read more)

Hello, on my android phone I have recently been getting this message pop up. I'm not sure why I'm getting this or how to fix it. Does anyone know what to do about this?

IlegalStateException: No outbox_state entry for message with id 1

Thank you for your help!

Asked by josh24 3 weeks ago

Last reply by Platform34 3 weeks ago

Changing from POP to IMAP with existing e-mail name

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thund… (read more)

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thunderbird desktop forum to change also my phone settings from POP3 to IMAP. I was told in order to do that I needed to create a new account first and then delete the old account.

However, when I go into server settings and I put in my e-mail address from my desktop, it states "e-mail address already in use". Clearly I do not want to create a new e-mail address - just use the same e-mail address that is on my desktop so that I can access e-mails on my phone that appear on my desktop. Help please!

Asked by zbadger 1 month ago

Last reply by Platform34 3 weeks ago

How to "view unread messages" in Thunderbird for Android?

I'd expect there to be some way of "only showing unread messages" (just like there is in the Desktop version of Thunderbird), but it doesn't seem to be there? "Mark as r… (read more)

I'd expect there to be some way of "only showing unread messages" (just like there is in the Desktop version of Thunderbird), but it doesn't seem to be there?

"Mark as read" is there but a bit well-hidden (swipe left either on an individual message or on a thread) but "View only unread" seems to be missing?

This is the case with both a personal Gmail account and a self-hosted IMAP account. In case it's relevant in the first case there is a "[Gmail]/Starred" subfolder but no "[Gmail]/Unread" one; in the second case the only subfolders are ones I have created myself.

Asked by ajt1047 4 months ago

Last reply by Platform34 3 weeks ago

Thunderbird on Android exit not working

Just installed TB for Android on Samsung S24 Fe. Works fine but am unable to exit the application other than forcing phone back to home screen. Have installed on a Samsun… (read more)

Just installed TB for Android on Samsung S24 Fe. Works fine but am unable to exit the application other than forcing phone back to home screen. Have installed on a Samsung tablet and the back button seems to be working OK. Anyone know of any issues with this phone and TB?

Asked by simon123 1 month ago

Last reply by Platform34 4 weeks ago

Deleted PayPal email by mistake need help to recover it please

Going through my inbox and deleting outdated emails, I accidentally deleted an email I received from PayPal today and can't find it anywhere. Not too hot on all things c… (read more)

Going through my inbox and deleting outdated emails, I accidentally deleted an email I received from PayPal today and can't find it anywhere. Not too hot on all things computer-related, so any help would be appreciated

Asked by Vickilou 1 month ago

Last reply by Platform34 4 weeks ago

Cannot insert inline images in (newest Android) version

I recently downloaded my favourite email client, Thunderbird, from Play Store into my Moto G Plus phone and am using an IMAP connection to my server. I found that I cann… (read more)

I recently downloaded my favourite email client, Thunderbird, from Play Store into my Moto G Plus phone and am using an IMAP connection to my server. I found that I cannot insert an inline image, e.g. a graphic signature, in this app. I tried many indirect ways to do it but no luck.

I think this should be a basic feature.

Thanks, Steve

Asked by ssum 1 month ago

Last reply by Wayne Mery 1 month ago

Android Galaxy 22Ultra. How to delete multi emails

I have over 1000 emails. how can I delete them but only up to the last say 30 days so I still have them. Or select certain batches of emails to delete, not 1 by 1 as it i… (read more)

I have over 1000 emails. how can I delete them but only up to the last say 30 days so I still have them. Or select certain batches of emails to delete, not 1 by 1 as it is now? Thanks

Asked by 194049 1 month ago

Last reply by Balázs Meskó 1 month ago

Threaded view doesn't work as expected

The "Threaded view" option doesn't work, or at least not in the way I expect it to. I've attached two screenshots of the same conversation, once of thunderbird and once … (read more)

The "Threaded view" option doesn't work, or at least not in the way I expect it to.

I've attached two screenshots of the same conversation, once of thunderbird and once of proton mail. Proton does chain the email thread properly, but in thunderbird it's completely detached.

Email conversations get really painful without proper email chaning/threading, especially if a replyee's client doesn't attach a quote ("> ...") at the end.

Asked by Luna Fox 1 month ago

Last reply by cristina.moreno.ruiz 1 month ago

Mails in IMAP subfolders do not show up

I just installed Thunderbird 12.0 on my Phone (Galaxy Note20, Android 13). Account setting were taken from my Desktop PC using the QR Code. In all three Accounts only Mai… (read more)

I just installed Thunderbird 12.0 on my Phone (Galaxy Note20, Android 13). Account setting were taken from my Desktop PC using the QR Code. In all three Accounts only Mails in the Main IMAP-Inbox are shown. Subfolders (like "sent" or "drafts") are all found, but the messages inside will not be shown. It will only say "Load more messages" but does not find any. In K9-Maiil 11.1 this still worked, but I had to uninstall it as after the automatic update to 12.0 it suddenly kept crashing on startup.

Already tried to add my main account from scratch on my tablet (with a fresh install of Thunderbird 12.0), but the problem with empty subfolders remains.

Any thoughts on this?

Asked by sven_g 2 months ago

Last reply by garyt 1 month ago