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Find hidden accout

Under Thunderbird account settings, I have 3 email accounts. Also I have checked Outgoing server SMTP settings, I have 3 accounts there. But there is a hidden account bec… (read more)

Under Thunderbird account settings, I have 3 email accounts. Also I have checked Outgoing server SMTP settings, I have 3 accounts there. But there is a hidden account because Thunderbird keeps asking me for credential of my previous work email account. Is that hiding inside Thunderbird Calendar or Chat ??? Where is it hiding???

Asked by Abudabi 17 hours ago

Last reply by david 17 hours ago

update leaves messages blank

W11 rig. TB updated today to 138.0.1 (64bit). All message on inbox show up ok, but all messages on the local folders are blank. But I can access all email in all folde… (read more)

W11 rig. TB updated today to 138.0.1 (64bit). All message on inbox show up ok, but all messages on the local folders are blank.

But I can access all email in all folder from my W10 rig which is running 128.9.1 esr so I know the msr files etc are not corrupted. This is only happening on the w11 rig

Repair approach makes no difference when tried through the w11 rig. Have rebooted w11 computer, reloaded TB several times. No change.

Need suggestions to get the W11 rig working with all messages. Thanks

Asked by jd 5 days ago

Last reply by Mapenzi 17 hours ago

Delete messages

Whole thing running very slowly. Keeps trying to compact folders, Inbox I think,. Have about 88 000 messages in Inbox. Could just delete older ones, say older than a year… (read more)

Whole thing running very slowly. Keeps trying to compact folders, Inbox I think,. Have about 88 000 messages in Inbox. Could just delete older ones, say older than a year. Any simple way of doing that?

Asked by jboyd6 1 day ago

Last reply by david 18 hours ago

Abusix Mail Intelligence has blocked me sending emails on Thunderbird

Hello, Please could you help me as I can't send emails. The error message I receive is as below. I have logged into Telstra mail and can send messages from there so the… (read more)

Hello,

Please could you help me as I can't send emails. The error message I receive is as below.

I have logged into Telstra mail and can send messages from there so the problem is with Thunderbird according to the Telstra technician.

Thanks so much.

Asked by CC 1 day ago

Last reply by david 19 hours ago

search function

A few months ago the search feature stopped working. I used to be able to search for a message or messages by entering a search term in a search field, and/or using a fi… (read more)

A few months ago the search feature stopped working. I used to be able to search for a message or messages by entering a search term in a search field, and/or using a filter like subject, sender, etc. But a few months ago that stopped working. Instead, there is no search field (except the general one searching for the term anywhere in the message) unless I click "quick filter", which then provides a more targeted search. But it calls up a random array of messages bearing no relationship to the search item. This is only on my MacbookAir. My iPhone also has Thunderbird but its search function seems accurate, only displaying what the search value is, except it doesn't get many when I know there are more in my inbox. My inbox is horribly overfull--I keep hoping to be able to find the ones I want to keep without deleting everything.

I checked the Thunderbird site and discovered much more complicated than the last time I looked. Right now all I want is the old one to work correctly. Thanks. Margaret Phillips

Asked by mphillips5 1 week ago

Last reply by Vark Ster 1 day ago

Gmail sync in a mess. Done my best but still can't receive emails and can't even find profile to delete and restart

Hi I am trying to reinstate a email account that stopped working. It's a gmail account. I've got it back to the point where it says it's connecting ("Looking up..." then … (read more)

Hi I am trying to reinstate a email account that stopped working. It's a gmail account. I've got it back to the point where it says it's connecting ("Looking up..." then "Looked up") to the account but I can't see any folders. No messages are being downloaded. No other errors. I've checked the setting in Gmail. Not sure what else to do. Please help. I can't even delete the profile and restart, the profile isn't anywhere to be found on my PC. I've unhidden files and searched for Thunderbird and it's not there.

Asked by dan307 2 days ago

Last reply by david 1 day ago

problem with creating messages

Hello, I have a problem with creating messages. The new message button does not respond to clicking (the same with file > create > message). You can reply to messag… (read more)

Hello, I have a problem with creating messages. The new message button does not respond to clicking (the same with file > create > message). You can reply to messages normally. Please advise how to fix the problem.

Asked by witkowskigalaxy 2 months ago

Last reply by Mapenzi 1 day ago

S/MIME sending issue

I've finished setting up the S/MIME encryption in Thunderbird, and imported all the certificates needed. When people with the certificates emailed me, I could receive and… (read more)

I've finished setting up the S/MIME encryption in Thunderbird, and imported all the certificates needed. When people with the certificates emailed me, I could receive and read all the emails. However, when I replied to the same people, I got the error message saying 'End-to-end encryption requires resolving cerficiate issues'. My colleagues imported the same certificates without any issues. Do you have any suggestions for me to solve the issue? Thank you very much!

Asked by Meggie Nguyen 4 weeks ago

Last reply by christ1 1 day ago

I get an error saying Thuderbird is already running and old instance needs to be closed.

I get an error saying Thuderbird is already running and old instance needs to be closed. When I press the Close button I keep getting the same error message in a loop. I … (read more)

I get an error saying Thuderbird is already running and old instance needs to be closed. When I press the Close button I keep getting the same error message in a loop. I have to cancel and come out. However I am not able to access the mailbox using THuderbird. The problem is that there are some folders that I have created on Thunderbird with sensitive information that I am not able to access. What should I do to retrieve the Thunderbird and the associated mails and folders. Thanks for the support. Suresh

Asked by SKTalupuru 2 days ago

Last reply by sfhowes 1 day ago

Inbox displays no new e-mails

When I run Thunderbird release 138.0.2 64-bit, the Inbox is empty, even when I click the "tree" icon to fetch new e-mails. Instead, a side-popping message box displays "C… (read more)

When I run Thunderbird release 138.0.2 64-bit, the Inbox is empty, even when I click the "tree" icon to fetch new e-mails. Instead, a side-popping message box displays "Connection to server pop.orange.fr was reset". Please advise. The Orange messaging service works properly, so why shouldn't Thunderbird?

Asked by Adam Warren 1 day ago

Last reply by sfhowes 1 day ago

Cannot send email

Hi, I have had to re-set an email account as the servers updated, but I cannot send. I have done what I was told on the set up, and TB has found it and I can receive emai… (read more)

Hi, I have had to re-set an email account as the servers updated, but I cannot send. I have done what I was told on the set up, and TB has found it and I can receive emails from others, but when I try to send, I get an error message saying "OK IMAP4 Ready". Tried deleting it and starting again, but still the same.

Asked by ellisfam 1 day ago

Last reply by sfhowes 1 day ago

Installing Thunderbird in new lap top but in Roaming I can not found THUNDERBIRD.

I want to move thunderbird data to a new computer. Whan i install Thunderbird in new computer in Roaming is not showing Thunderbird nor Profiles so I can not copy data , … (read more)

I want to move thunderbird data to a new computer. Whan i install Thunderbird in new computer in Roaming is not showing Thunderbird nor Profiles so I can not copy data , just saying: C:Users\LENOVO\AppData\Roaming\Thunderbird\Profiles\uyo5m2az.default-esr is not available? Data that I am copiing from old computer are thunderbird/128.10.1 while in new comuper downloaded insallation is /128.9.2?

Asked by Goran Arnaudovski 1 day ago

Last reply by sfhowes 1 day ago

Mozilla asking for Earthlink Password and not recognizing

Mozilla asking for Earthlink Password and not recognizing my password So, I can't receive emails Specifically says: mindspring.com on imap. earthlink.net I'm using the … (read more)

Mozilla asking for Earthlink Password and not recognizing my password So, I can't receive emails Specifically says: mindspring.com on imap. earthlink.net

I'm using the password that works for earthlink ........... NOTE: Earthlink and Mindspring are related / I pay Earthlink but my email is mindspring

I've tried using Oath2 or whatever as authorization, but Mozilla says, " that doesn't work"

Thanks

Tom Bomm

Asked by bommindl 1 day ago

Last reply by david 1 day ago