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I kept receiving a message from Mozilla: "Your Mozilla account and data will be deleted."

Hi, I keep receiving an email regarding this issue. Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing produ… (read more)

Hi, I keep receiving an email regarding this issue.

Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. On Saturday, May 17, 2025, your account and your personal data will be permanently deleted unless you sign in.

Could you please help me sort it out? Also, see the attached screenshot.

Thank you.

Cheers, Raja

I continually received messages from Mozilla stating that my Mozilla account and data would be deleted.

Asked by Raja 1 week ago

Last reply by James (On Vacation) 1 week ago

Seems there is a new type of pop up notification

This lasts possibly 3 seconds. It has an email logo and a high pitched sound. It just flashes on, not long enough to read, just long enough to be annoying. The locatio… (read more)

This lasts possibly 3 seconds. It has an email logo and a high pitched sound. It just flashes on, not long enough to read, just long enough to be annoying. The location is always on the Top Right corner of the display. I have all notifications and web push blocked in Firefox preferences. System is Mac, OS 12.1

Asked by The Mavricks 1 week ago

Last reply by Mark 1 week ago

Junk problem

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through… (read more)

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through again. A long and tedious task but I am prepared to do it. How do I go about blocking a junk email?

Asked by gill.hugh 1 week ago

Last reply by david 1 week ago

Junk problem

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through… (read more)

I am being plagued with about 50 daily pornographic junk emails. Most go into Spam but a few end up in Inbox. I would like to block each one so that it cannot get through again. A long and tedious task but I am prepared to do it. How do I go about blocking a junk email?

Asked by gill.hugh 1 week ago

Last reply by david 1 week ago

access website

Greetings, Last week I started getting blocked from sites I normally access. Several are related to hunting. This is the message that comes up: logo This site is blocke… (read more)

Greetings,

Last week I started getting blocked from sites I normally access. Several are related to hunting. This is the message that comes up:

logo This site is blocked due to content filtering.

Site blocked. buckmasters.com is not allowed on this network as it may go against Christian values.

This site was blocked due to the following categories: Weapons

It says it is from Cisco Umbrella, which I don't know anything about. How can I remove it?

Thank you, Andrew Howell

Asked by chezandrew 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Restricted sites, sites restricted by Mozilla - what are they?

Hello What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/p… (read more)

Hello

What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Asked by BoSz Poznan 1 month ago

Last reply by Thomas 2 weeks ago

saved passwords

Tools>options>privacy & security>Passwords. Click 'show passwords' brings up the saved passwords in a separate box. Need ability to resize the box (and colum… (read more)

Tools>options>privacy & security>Passwords. Click 'show passwords' brings up the saved passwords in a separate box. Need ability to resize the box (and colums within the box). The columns are too small to see the entire contents of a column. Using TB 138.0

Asked by DougS 2 weeks ago

Last reply by Toad-Hall 2 weeks ago

Unwanted emails

First, I annually donate to this site. Previously when I wanted sail@chartermi.net to prohibit emails I could select Block Sender. Then following your update now all I … (read more)

First, I annually donate to this site. Previously when I wanted sail@chartermi.net to prohibit emails I could select Block Sender. Then following your update now all I can do is Mark As Junk which doesn't work. How can I Block Sender?

Thomas Ehman sail@chartermi.net te@chartermi.net

Asked by sail4 2 weeks ago

Last reply by david 2 weeks ago

I am getting an annoying popup stating that Dan.Hromada@citizensforfreespeech.org is asking for my Google password....this email account is not associated at all with Google or Gmail.

I am getting an annoying popup stating that Dan.Hromada@citizensforfreespeech.org is asking for my Google password....this email account is not associated at all with Goo… (read more)

I am getting an annoying popup stating that Dan.Hromada@citizensforfreespeech.org is asking for my Google password....this email account is not associated at all with Google or Gmail. It's hosted on the organization's server. Please see the screenshot of the pop-up.

Thank you, Dan Hromada

Asked by Dan.Hromada 4 months ago

Last reply by Wayne Mery 2 weeks ago

My e-mail

My e-mail appears to have been hacked, resulting in the loss of $3000. A second attempt to hack the account, by intercepting an e-mail sent to me and replacing the bank … (read more)

My e-mail appears to have been hacked, resulting in the loss of $3000. A second attempt to hack the account, by intercepting an e-mail sent to me and replacing the bank details, was interrupted by the bank, which froze my account until the situation was resolved. That would have caused the loss of almost $7000, had the fraud been successful. I don't want to change my e-mail address, but I would like to improve the security of my account. Can you please advise what I should do.

Thanks and regards,

Bruce Acheson

Asked by bjavs 3 weeks ago

Last reply by Wayne Mery 3 weeks ago

Thunderbird Privacy and Security.

I am considering moving over and using thunderbird as a desktop email client principaly to archieve my emails per the advice in the book. The book advices from a privacy … (read more)

I am considering moving over and using thunderbird as a desktop email client principaly to archieve my emails per the advice in the book. The book advices from a privacy and sercuity perspective that a email clinet such as thunderbrid should only be used to archive emails and not to send them. I dont think this is a big risk and I am considering using thinderbird to send emails as well, not just from a browser.

Are you able to clarify and provide further insight on this ? What are the privacy and security risks of sending an email this way ? Please see extracts from book below.

I do not recommend using them for daily access to these services, or to send email messages, but only as an archiving solution to make sure you always have a copy of your data offline.

I use this only as an offline backup of all email in the event I cannot access my Proton Mail account online. I never send email from this application.

A decade ago, my main concern about email privacy would have been exposure of a true IP address. Most of us still used email clients which shared the local IP address within the email headers of every sent message. he risk today is minimal. If you send an email from within a web browser through a service such as Proton Mail, Tuta, Fastmail, Gmail, etc., the recipient should only see the IP address of the email server. Your true home IP address should not be exposed. If you send an email from an email client while using these services, you are also usually protected. The emails bounce through the service provider's servers before going out and only includes those addresses. However, sending email through a client configured for corporate email may expose your true IP address. As an example, sending an email from your employer's provided address through a traditional emailclient from home could expose these sensitive details.

Asked by Bobsmithhmj 3 weeks ago

Last reply by Scooter 3 weeks ago

How to resolve S/MIME certificate issues

I'm trying to send encrypted email to a recipient who I have a certificate for, but Thunderbird states: End-to-end encryption requires resolving certificate issues for .… (read more)

I'm trying to send encrypted email to a recipient who I have a certificate for, but Thunderbird states:

End-to-end encryption requires resolving certificate issues for ....

That's rather unhelpful - what issues exactly? I've imported the CA certs into the system and they are shown in TB. openssl verify on the cert returns OK. I'm at a loss as to what might be the issue.

Asked by opoplawski1 3 weeks ago

Last reply by Matt 3 weeks ago